AAMCO Transmission

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AAMCO_Sign.JPG

Location
965 Olive Drive, Suite I
right behind NAPA Auto Parts
Hours
M-F 8:00-6:00 Sat 8:00-1:00 Sun Closed
Phone
(530) 753-0950
Website
[WWW]http://www.aamco.com/davisca
Owner
Ts Transmission and Car Care, Inc (Theparat Saicheur)
Established
2006-12-05
Payment Method
Visa, Mastercard, Discover, American Express
Debit, Cash, Check and Financing also available

AAMCO Transmission bills themselves as "Transmission Specialist and Complete Auto Repair Services". They do exactly what one would expect: auto repairs, oil changes, tuneups, general maintenance, etc. And of course, they specialize in transmission work. Repairs generally come with a 12 month/12,000 mile warranty on parts and labor, although extended warranties may be available for some services.

Rates (as posted in the office 11/2007)

The owner, Theparat Saicheur, DVM, PhD, also owns the Thai Recipes restaurant with his wife. He has also been involved with the School of Veterinary Medicine. Most of the shop employees simply address him as "Doctor."

Comments:

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2007-02-10 20:04:15   Absolutely appalling. I took my car in to get the transmission rebuilt literally over a month ago...and they still have it. First they misdiagnosed the problem, even though two garages before me had told me it was my transmission. Then after paying for the other job, they realized they were wrong and had it for two more weeks. I would get a call every day about how the part wasn't in or "the delivery person lost it". I took it home only to have it not start the next morning and had to take it BACK in where it sits a week later with parts already broken that they replaced when they rebuilt the transmission. Do not be lured in by the "deals" online or the warranties. It is absolutely not worth taking your car to this place. Take it to University Auto where they have competent technicians and parts dealers. - —DavisClimber

2007-08-07 13:43:07   I had a great experience here. They were able to get me a discounted cost on the towing fee to their shop after the tow truck driver initially refused to and then called me twice daily to let me know the status of my car. I just got a ton of repairs on my car so they understood my concern and checked out everything that just got replaced. Brought it on Friday night they found out what was wrong with it Saturday and I got it back Monday morning, pretty good considering it took a week to get my car back prior to that at another shop. Staff was very friendly and reliable. Made sure I understood everything that was going on and I felt prices were very fair for everything they did. I would definitely recommend this place and I plan on going here in future. —toki

2007-10-05 20:13:32   I took my car here to have the transmission checked. They couldn't find anything with the $95 diagnostics, so wanted $750 to do internal diagnostics. I declined, after which they called me several times with a really hard sell for the internal diagnostics. When I went to pick up the car, they had come up with over $1000 of unrelated recommended repairs. I declined this too and took my car to my regular maintenance shop, where they told me none of the work AAMCO wrote up as recommended actually needed to be done. Beware of this place. —TonyBraim

2007-10-15 15:03:09   great service..honest and fixed right the first time —tito

2007-10-15 15:12:34   highly recommend for honest work done in such a prompt manner...as a student and a business major with some sort of understanding of technical/mechanical function these guys really do make it easy to understand the way a transmission or any general repair need to keep vehicle up to manafacturer standards..yes sometimes delays in parts..or limited on time for example who expects to have transmission repair on a half day say saturday..not me! it took 3 days and one day delay on parts...technically well equiped shop..customer service superior..and very clean like their reputation from what i can gather...

2007-10-15 15:44:08   Be warned that user "tito" appears to have a strong connection to the AAMCO Transmission shop, and his reviews are probably less than completely honest.

Evidence:

Twice today he deleted this page, saying it was outdated.
[WWW]http://daviswiki.org/AAMCO_Transmission?action=diff&version2=32&version1=31

He also left a glowing review of the AAMCO Transmission shop on a competing transmission shop's page:
[WWW]http://daviswiki.org/Transmission_Specialists?action=diff&at_date=1192484147.35113

And then he left these reviews, in one of which he claimed not to be affiliated with the shop except as a customer:
[WWW]http://daviswiki.org/AAMCO_Transmission?action=diff&at_date=1192486354.6961701
[WWW]http://daviswiki.org/AAMCO_Transmission?action=diff&version2=39&version1=38

"tito", please read this page:
[WWW]http://daviswiki.org/Welcome_to_the_Wiki/Business_Owner

Take its advice to heart before you cause further damage to your shop's reputation.

thanks,

2007-11-06 13:38:54   i am sorry so sorry, please forgive me for i have sinned. my actual employment is at the offices or cubicles or genetech...where in human resources...thanks —tito

2007-11-06 14:01:11   good work graham.freeman. —KaiWan

2007-11-22 17:25:29   I had a reasonably positive experience here. The shop was clean, the mechanics seemed knowledgeable, and the office manager was friendly. Their main deficiency is that they don't seem to have a lot of parts in stock, so if the part is not available locally, they have to order from a supplier in Sacramento. This part supplier seems to miss making some deliveries. They ended up having to keep my car overnight because they didn't receive a part on time from the supplier, but that wasn't a big deal to me. The manager was nice and kept me updated on the status of the repairs. The final bill was right on with the estimate and so far I haven't had any problems with their work. —RyanCoates

2008-06-12 14:50:02   So, I just took my car in yesterday to get the solonoid on my transmission replaced. I got it diagnosed at the dealership and then took it to AAMCO for repairs. I had such a positive experience that I decided to (finally!) make a wiki account and comment.

The guys there (especially Ruben) were so ridiculously nice and helpful. They seemed genuine in their want to help me and save me money. I called them once a couple weeks ago to find out about how much it would be to get it fixed. I was supposed to take my car down to them the next day, but I got busy with work and couldn't. They called me up the next day to follow-up and to let me know that they could still fix it if I wanted to have them do so. I never picked up when they called, but finally they called me again when I had some money to spend to fix the car and I brought it down there. They were happy I did and so was I. They had to keep it overnight as the part didn't get there fast enough, but they called with updates to let me know what was going on. They finished it the next morning and even took the time to do a total inspection of the car to make sure it was safe for me to drive (without charging me for it). I would DEFINITELY recommend this place to anyone having transmission problems. They're great! —SarahOsler

2008-09-05 14:41:45   Don't do it. Although Ruben is nice, they will still try to screw you.

They tried to charge me $500+ to replace a bunch of stuff I had replaced 2 years ago. When I complained about the price, the response was "well, how much do you have?" A classic response from a rip-off artist... disguised as "hey, we try to take care of people..." especially students who will be around for 2-5 years and are too busy to take their car anywhere outside of Davis.

I decided to let them change the oil, what could it hurt, and I would get back to them on the other stuff. They had my car all day, yet it wasn't ready when I stopped by just before closing! They charged me for the oil change but didn't fill half the fluids! Despite watching Ruben "change the oil," he blamed the oversight on another employee who wasn't there. At least the oil filter looked new...

I took my car back to the people who originally changed my plugs, wires, etc. They took the time to show me what bad plugs, wires, etc look like vs. the perfectly fine (2 year old) parts I had. —wchrist

2008-09-10 20:48:26   I brought in an old Japanese car which automatic transmission was slipping badly. To get it initially diagnosed was a $95 charge, and consisted of trying to drive it out of the parking lot. A real diagnostic which would have involved taking it apart would have been $700+, minus the $95. To replace the soft parts (seals, etc) and get a 12 month/12,000 mi warranty would have been $3000+, again minus the $95. I stopped at the $95.

Then I was offered sort of a side deal. The counter dude had a friend who would replace the tranny with a used one. No warranty but for an old car why not? But his buddy couldn't even test the used tranny because it came from a wrecked car or such...would have been around $1200 with no warranty and not even sure it worked before. At least the counter guy and his buddy didn't try to deceive about that. —RalphFinch

2009-10-14 16:14:37   Thank you all for your kind (and sometimes not so kind) comments about our shop. Everyone’s opinion is valid. This message to the wiki community is to announce “there’s a new kid on the block.” I took over management of the Davis store 4 months ago. Within 2 months, I had re-located to the area where I plan to reside as well as provide superior customer service to all Aamco customers. Having just completed my master’s degree in marketing, I know the true value of a satisfied customer. I am supported in my mission to restore the public’s trust and confidence in your local Aamco by a master rebuilder and a talented technician with over 20 years of experience. Whether you are a new customer, satisfied returning customer, or perhaps even one of those who is apprehensive about giving us a second chance, I welcome to opportunity to service all your car care and transmission needs. —EricOliver

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