Acadian Properties

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Location
140 B St. Suite #3, Davis, CA. 95616
(Downtown, next to Dead Zone Novelties)
Phone
(530) 753-2303 - Office Number
(530) 400-2829 - Owner's Number (Lisa)
Contact
<acadian AT davis DOT com>
Website
[WWW]AcadianManagement.com

Acadian is one of a few major property management companies in Davis. They manage an assortment of smaller properties in Davis, such as duplexes, small apartment complexes, and single family dwellings — a list is provided on their [WWW]website. Security deposits are typically 125% of one month rent, and if you have pets, security deposits will be at least 150% of one month rent. Unless otherwise stated, city utilities are not included in the rents. Application fee is $25 per person and must be paid by money order or cashiers check. [Rates are from their website as of July 2008, but are posted as subject to change]

Local properties managed by Acadian Properties include:

For a listing of other property managers handling accounts in the Davis area, please visit our Property Management page. Additionally, our Housing Guide can provide helpful information about your landlord-tenant relationship.

Note to potential Acadian renters: Acadian is a "management" company, meaning not all of the properties they rent are owned by them. The actual owner of each individual property arranges what they will and won't pay for when they agree to have Acadian manage their property. As some have discovered, this can lead to unexpected difficulties when renting an Acadian managed property because the property owner won't pay for some problems to be fixed. Even though they only manage the properties, they are still responsible for making the place livable, and can always be held to the contract they make for repairs. Though given the language their lease, you may be lucky to enforce anything.

Additionally, Acadian Properties does not use the Davis Model Lease, which most other companies in Davis use and offers better protection to tenants.

There was a California Aggie article about them in 2001 which talked about how bad they were. A story run in 2008 (link currently broken) showed that not much had changed.

For problems with or questions about your status as a renter, check out your renter's rights.

Given the comments and reviews listed here (many from well known Davis Wiki Editors), any potential renter should keep a few things in mind:

I would like to ask anyone from Acadian properties to address the complaints here, and anyone who wishes to complain to refrain from personal attacks against the owners. I wish that this be a positive communication to resolve differences.

Media Coverage

A website has been launched by UCD Students to gather all complaints in one place and launch a class-action lawsuit. The problem with posting complaints on DavisWiki that it is practically impossible to contact the message owner due to limited profile information wiki provides. Please submit your complaints to [WWW]http://www.AcadianSucks.com.

Community Involvement

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In 2009 they sponsored a car at the Dixon May Fair demolition derby: car number 65, Stay Alive.

What's your experience with Acadian?

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Older Comments

Recent Comment

If you have a complaint, you may want also to submit it to [WWW]http://www.AcadianSucks.com, Yolo County's [WWW]code enforcement page, or contact the Better Business Bureau

2009-01-16 17:18:23   Lisa is a gem of a person. Call her at the direct number listed above and she will even be more pleasant to talk to. Good grief.... Options are wonderful so you can avoid unpleasant things. —loneshark

2009-01-16 17:41:12   Everyone at Acadian is pleasant until you sign a rental agreement with them. —BrentLaabs

2009-01-28 22:35:47   Mixed. Haven't had many of the bad experiences because I'm persistant when asking for help and have always recieved what was critical. They did tell me that the owner didn't care about reparing things that left unchecked, will devalue his property over time. But who knows. Not my problem. They are a pain in the ass and really drag their feet about things. All things considered, I'd never use them again and would warn anyone I liked away from them. —Xon

"2009-02-17" I still hate this rental company as I had posted at an earlier date. However, I will have to admit that most of the time they were quick about maintenance requests - with the exception of the large tree limb that fell on roof and was there for a couple months. On the other hand, they had several violations going on in the house that were never repaired - stove that didn't work very well, fridge that didn't close properly, outlets that plugs wouldn't stay plugged into. Anyway, some issues. When we moved out we expected to have to fight for our deposit when they charged us for painting, cleaning (which we had left the house spotless), and hauling (the neighbors stuff that was on their side of the duplex but whatever). However, they somehow missed the charge that they had quoted in our walk through where my roommate had accidently burned the carpet while embrossing her wedding invitations - the one exception where we did actually cause damage rather than make the house nicer (we planted flowers, replaced the gate, and so on). So we decided it was pretty even. I still hate them and it wasn't worth the headache to rent from them, but we did at least get a fair amount of our deposit back and most of the major maintenance issues they were quick about. Just to be fair.

2009-02-28 01:10:20   Just like a few other people in Davis, I was also threatened to have the cops called on me (me=petite). In their power-trip world, nobody has the right to talk back or question them. I went on their website and they said they've been here for 30 years??? WTF? You've got to be joking. Please tell me that the current people weren't in the business for this long. Like Lola said, I am for small family business, but they are really rude, unprofessional, power-tripping assholes. Lesson learned the hard way. —geezlouisexyz

2009-03-17 17:25:15   They are such assholes. I was supposed to view an apartment today and after waiting for an hour I mistakenly decided to go to the office to talk to them. I calmly stated that I had taken the afternoon off work to see the house and that I was upset at how unprofessional it was that they never called me to say no one was coming. The "managers" response was "I'll remember your face so I can never rent to you". I have already filed a complaint with the chamber of commerce and will be reporting them to the better business bureau. Everyone should do the same!!! —evilforestgnome

2009-03-17 23:15:18   also, if you are a property owner, please find someone else to manage your properties... —evilforestgnome

2009-04-08 13:48:56   STAY AWAY FROM ACADIAN PROPERTIES. I have rented from them for the past year and can honestly say that I've never had a positive experience in dealing with them. The receptionist at the front of the office is particularly rude when dealing with people that come in, and the managers treat you like an idiot when you have questions. They rely on the assumption that you, as a tenant, do not know the explicit language of your lease and will take advantage of you if you're not careful. I once visited the office to request a copy of my lease, so that I could verify whether or not the agreement included certain terms. The workers at Acadian were overtly irritated that I would not simply take their word on the language of the lease, and the simple act of requesting a copy of a lease turned into a very unnerving and frustrating ordeal. My renting experience with Acadian has been overwhelmingly negative and I would highly advise against entering into business with this company. —Dmaroon

2009-05-12 14:16:25   Up until now my interactions with Acadian has been minimal. Last night however, my garage door came off the tracks and ended up twisted with one side on the ground and the other up above the header of the house. I immediately contacted the office to have maintanence come and fix it but was greeted with the recording to press 0 for after hours maintanence emergencies. I spoke with the "operator" and explained the situation, that the door was not simply "squeeky" but literally twisted and that someone needed to call me or come to fix it immediately. She said she would contact maintanence and someone would call me back. Three hours go by and NO WORD from anyone at Acadian. Knowing that a great deal of belongings were in my garage NOT TO MENTION the fact that it could have been a serious safety issue if it collapsed completely I contacted an aquaintence I knew who worked with garage doors. He drove out from Sac to fix the door late last night. Still no call from them by 11am this morning so I called the office to discuss the situation — 1) reimbursement for person who did fix the door and 2) protocol for reporting after hours emergencies. The receptionist stated I would not be reimbursed because that is not their protocol and verified that with the manager. I asked to speak with the manager and Joe picked up the line. I started to explain my concerns about the lack of response regarding the door and he immediately told me the circumstance did not constitute an emergency and that since I "opted to go out on my own because I was impatient and could not wait" he would "not pay me a dime." I was shocked, to say the least. He had no information about the garage door and the severity of the situation and DID NOT ASK for details regarding the maintanence request. He operated on an assumption and stated that he did not need to respond "because by law it did not constitute an emergency." I explained I was unable to open, close or do anything with the garage and that I explained this to the operator who took the message. He stated that "that operator doesn't work for Acadian so it doesn't matter." OK, uh, this is on YOUR office message but Joe did not take any responsibility for the person they directed me to and her statement that someone would call me back was on her own doing. Hmmmm. Joe continued to be rude and said that he was not going to sit and listen to me all day in an attempt to get reimbursed when I was "antsy" and couldn't wait for them to fix the door. I tole him to put the reimbursement issue aside and wanted to discuss why I never got a call from someone to assess the situation he said it didn't matter. When I stated I was concerned about it being a safety issue not only for my children and me, but neighbors or more damage to the house he said "if anything were to happen to your kids it would be your fault if you are such a poor parent you let them play out there when the garage is like that." OK, that was enough for me. I was flabbergasted and speechless. I asked him if this is how Acadian provides customer service and he said "you are not my customer and I owe you nothing." AH. I see. He went on to say this "was not a deli and he was not my waiter and he did not have to listen to my false complaints when I was the one in the wrong." He said the conversation is now over and hung up on me.

As a professional working and living in Davis for over 12 years I have never encountered such poor treatment from another "business." I attempted to call the owner after finding her phone number on a webpage and mentioned I wanted to discuss the situation with one of her staff. She said "call the office" and hung up on me. Well, the apple does not fall far from the tree. I was supposed to call the office and talk to Joe to file a complaint about...uh, JOE?

I was able to find the name of the owner of the home but do not know how to get additional information to reach him via email, phone or mail. I would think he would be HIGHLY concerned about how this so called PROPERTY MANAGEMENT COMPANY actually doesn't manage things well at all, especially legitimate concerns of the tenants. I guess in the future I should not be so concerned about the damage to the property if ACADIAN could care less. I just resigned a lease and I am wanting to end any relationship with them. They are rude, uncooperative, unhelpful, inconsiderate, demeaning, lack communication and have absolutely no sense of professional conduct whatsoever.

2009-05-12 15:06:48   Somebody, anybody, tell me how to get out of my lease so I do not have to support this dysfuctional group of so called business people. —HollyL

2009-07-07 15:33:00   Acadian is by far the worst property management company I've ever dealt with. I thought King Properties in Davis was bad, but let me assure you that after you deal with Acadian, King Properties looks like heaven. Apparently when you sign your lease with Acadian you give them the right to charge you ANY amount for ANY service request you make. DO NOT SIGN THEIR LEASE!!! They will rip you off every chance they get. They tried to charge us almost $200 because two of an electrical shortage in the wiring and they claimed it was tenant caused!! WHAT??? That was just the start. Trust me, you would rather live in a box on the street than rent from this company. STAY AWAY!! —Deanna

2009-07-07 16:05:02   DO NOT Rent from Acadian! I have rented a few places in Davis over the last five years and Acadian Prop. is by far the worst. I wish I never signed the lease with Acadian. They are trying to rob me blind. They are dishonest and do not care for the properties or their tenants! DO NOT Rent from Acadian! —yeowhunter

2009-08-15 16:16:56   acadian has been spotted doing good work with the Adams Street Complex or so wiki users will have me believe! —StevenDaubert

2009-09-02 12:00:51   Well there's not much left to say than you shouldn't already know by reading previous reviews and comments. Acadian properties is by far the best worst property management company in Davis. Properties aren't exactly managed and some are left ramshackled compared to similarly priced apartments in Davis. When I moved in all they did was clean the carpet. The kitchen sink was disgustingly filthy, grease stains still on the stove, bathroom mirror cabinet still had residue from previous tenant. Pretty yucky stuff. Don't rent here, period. If you do rent here just hope you never run into a problem. The conditions I mentioned were never addressed or fixed by the Acadian people. They don't care about you or the property. They are rude and pathetically smug about their crappy job; especially the two desk queens you encounter walking in there. What a horrible way to live your life. There's no pride in being a loser asshole of a shit property management company. I dragged my rent check though some pretty nasty places before I handed it to them. I actually stood around and waited to personally hand the check to them instead of dropping it off in the box. Also, get a receipt for everything. —AnonymousStudent

2009-10-05 18:43:21   [WWW]http://www.bbb.org/northeast-california/business-reviews/property-and-building-management-investing/acadian-properties-in-davis-ca-17003879#complaint

Please report them to the BBB. They have an A rating because no one is reporting them. They are THE worst management company in Davis. If you go to them, do not expect service of any kind. DO NOT RENT WITH THEM. You will be as sorry as the rest of us. —AcadianIsAScam

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