Recent Changes for "Comcast" - Davis Wiki

Comcast

hankim — 2009-10-13 10:41:31

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	+ + * Back in San Jose with AT&T they would automatically do this for you (renewing members get all the new member deals) but from what I have heard of Comcast, you have to call them or something. My Comcast internet connection seems to always go down when it gets a little windy so it definitely went out for a while. --["Users/hankim"]

Comcast

KellyM — 2009-10-13 10:15:00

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- BTW, an update on pricing. My promotional pricing ran out so I contacted Comcast via online chat and asked why I was paying 60 for 12mbps when they have a promotion for 30 dollars on their site (6 months). The customer rep said hold on, then got me a promotional price of 30 for 16/1.5 for a year. Ask and you shall receive. And if you don't receive, hang up and try again until a CSR gives in. --["Users/KellyM"]	+ BTW, an update on pricing. My promotional pricing ran out so I contacted Comcast via online chat and asked why I was paying 60 for 12mbps when they have a promotion for 30 dollars on their site (6 months). The customer rep said hold on, then got me a promotional price of 30 for 16/1.5 for a year. Ask and you shall receive. And if you don't receive, hang up and try again until a CSR gives in + + EDIT: Internet is backup. Downtime about 20 min. --["Users/KellyM"]

Comcast

KellyM — 2009-10-13 10:11:00

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	+ ------ + ''2009-10-13 11:11:00'' [[nbsp]] My internet just went down during this storm... anyone else? + + BTW, an update on pricing. My promotional pricing ran out so I contacted Comcast via online chat and asked why I was paying 60 for 12mbps when they have a promotion for 30 dollars on their site (6 months). The customer rep said hold on, then got me a promotional price of 30 for 16/1.5 for a year. Ask and you shall receive. And if you don't receive, hang up and try again until a CSR gives in. --["Users/KellyM"]

Comcast

sweetMeliss — 2009-10-06 08:51:31

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- ''2009-10-06 00:09:49'' [[nbsp]] I had AT&T DSL and now I have Comcast (at a different residence). With both I have had to re-start my connection on an occasional basis. I'm inclined to say that AT&T gave me less problems, but that is probably just because I am dealing with the Comcast problems right now. --["Users/sweetMeliss"]	+ ''2009-10-06 00:09:49'' [[nbsp]] I had AT&T DSL and now I have Comcast (at a different residence). With both I have had to re-start my connection on an occasional basis. I'm inclined to say that AT&T gave me fewer problems, but that is probably just because I am dealing with the Comcast problems right now. --["Users/sweetMeliss"]

Comcast

sweetMeliss — 2009-10-06 08:51:03

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- ''2009-08-06 00:09:49'' [[nbsp]] I had AT&T DSL and now I have Comcast (at a different residence). With both I have had to re-start my connection on an occasional basis. I'm inclined to say that AT&T gave me less problems, but that is probably just because I am dealing with the Comcast problems right now. --["Users/sweetMeliss"]	+ ''2009-10-06 00:09:49'' [[nbsp]] I had AT&T DSL and now I have Comcast (at a different residence). With both I have had to re-start my connection on an occasional basis. I'm inclined to say that AT&T gave me less problems, but that is probably just because I am dealing with the Comcast problems right now. --["Users/sweetMeliss"]

Comcast

sweetMeliss — 2009-10-06 08:50:45

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	+ ------ + ''2009-08-06 00:09:49'' [[nbsp]] I had AT&T DSL and now I have Comcast (at a different residence). With both I have had to re-start my connection on an occasional basis. I'm inclined to say that AT&T gave me less problems, but that is probably just because I am dealing with the Comcast problems right now. --["Users/sweetMeliss"]

Comcast

JulieVanderzeeuw — 2009-09-20 10:09:43

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	+ ------ + ''2009-09-20 11:09:43'' [[nbsp]] Ugh! Comcast has gone out in my area over 6 times in the past 2 weeks. Each time it comes back on after a few minutes - but requires resetting the modem and usually restarting computers. I need reliability...I am in North Davis pretty close to Covell and am seriously considering AT&T DSL. Anyone recommend one over the other? Don't want to jump from frying pan to fire... --["Users/JulieVanderzeeuw"]

Comcast

Dozer — 2009-09-19 23:36:54

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	+ ------ + ''2009-09-20 00:36:54'' [[nbsp]] This place sucks, I have filed two BBB complaints against them and each time BBB found I was in the right. Their service sucks, their repairmen dont know WTF they are doing and their prices are awful! --["Users/Dozer"]

Comcast

NickSchmalenberger — 2009-08-23 00:31:26

when a domain doesn't exist, dns needs to explain this

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- Comcast Internet does some stupid things. One example is ESPN360. ESPN360 is trying to be like a cable channel on the internet. If you want it, your ISP has to subscribe to it. If you want to subscribe to it and your ISP doesn't pay for it, you can't. If you don't want to be throwing ESPN360 money, you can't opt out. This isn't how the internet is supposed to work. Another example is them [http://networkmanagement.comcast.net/DomainHelperLogic.htm hijacking DNS records for websites that don't exist and using this to serve you ads]. Essentially, they're lying to your computer saying a server exists when it doesn't, breaking a lot of stuff, and using the opportunity to put ads in your face. If you're looking at getting internet for your place, you might want to check out your ["Broadband" other options].	+ Comcast Internet does some stupid things. One example is ESPN360. ESPN360 is trying to be like a cable channel on the internet. If you want it, your ISP has to subscribe to it. If you want to subscribe to it and your ISP doesn't pay for it, you can't. If you don't want to be throwing ESPN360 money, you can't opt out. This isn't how the internet is supposed to work. Another example is them [http://networkmanagement.comcast.net/DomainHelperLogic.htm hijacking DNS records for domains that don't exist and using this to try to serve you ads]. Essentially, they're lying to your computer saying a server exists when it doesn't, breaking a lot of stuff, and using the opportunity to put ads in your face. If you're looking at getting internet for your place, you might want to check out your ["Broadband" other options].
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	+ This problem was not now and again, they gave it permanently to all customers until they ask for it to change. I have to admit it could have been worse, like [wiki:WikiPedia:VeriSign] doing this to people they have no direct relationship to, and the way to disable it should work relatively ok, but its still really bad. The fact that they made it relatively easy and reliable to disable it, even though they give it to everybody by default, means they know how bad it is and hope most people won't notice or care. They have no shame and are getting away with this because lots of people either don't know better or recommend services like [wiki:WikiPedia:OpenDNS] that are just as bad. --["Users/NickSchmalenberger"]

Comcast

VMCrymore — 2009-08-22 23:11:28

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	+ ------ + ''2009-08-23 00:11:28'' [[nbsp]] The first two paragraphs on this site were typed out by a douchebag. I suppose it is easiest to blame your ISP for problems you have, but subscribing to an alternative service because a problem now and again is very dumb. Especially when following the "other options" link I see Instaconnect on the list. Instaconnect is a horrible ISP, any businesses or apartments using it are horrible as well. --["Users/VMCrymore"]

Comcast

IdealParadigm — 2009-08-16 00:47:02

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	+ + *Comcast is overpriced, compare them to AT&T's U-verse for instance. That, and their service is horrible.

Comcast

WilliamLewis — 2009-08-06 07:55:34

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- Comcast Internet does some stupid things. One example is ESPN360. ESPN360 is trying to be like a cable channel on the internet. If you want it, your ISP has to subscribe to it. If you want to subscribe to it and your ISP doesn't pay for it, you can't. If you don't want to be throwing ESPN360 money, you can't opt out. This isn't how the internet is supposed to work. Another example is them [http://networkmanagement.comcast.net/DomainHelperLogic.htm hijacking DNS records for websites that don't exist and using this to serve you ads]. If you're looking at getting internet for your place, you might want to check out your ["Broadband" other options].	+ Comcast Internet does some stupid things. One example is ESPN360. ESPN360 is trying to be like a cable channel on the internet. If you want it, your ISP has to subscribe to it. If you want to subscribe to it and your ISP doesn't pay for it, you can't. If you don't want to be throwing ESPN360 money, you can't opt out. This isn't how the internet is supposed to work. Another example is them [http://networkmanagement.comcast.net/DomainHelperLogic.htm hijacking DNS records for websites that don't exist and using this to serve you ads]. Essentially, they're lying to your computer saying a server exists when it doesn't, breaking a lot of stuff, and using the opportunity to put ads in your face. If you're looking at getting internet for your place, you might want to check out your ["Broadband" other options].

Comcast

WilliamLewis — 2009-08-05 16:45:53

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	+ + Comcast Internet does some stupid things. One example is ESPN360. ESPN360 is trying to be like a cable channel on the internet. If you want it, your ISP has to subscribe to it. If you want to subscribe to it and your ISP doesn't pay for it, you can't. If you don't want to be throwing ESPN360 money, you can't opt out. This isn't how the internet is supposed to work. Another example is them [http://networkmanagement.comcast.net/DomainHelperLogic.htm hijacking DNS records for websites that don't exist and using this to serve you ads]. If you're looking at getting internet for your place, you might want to check out your ["Broadband" other options].

Comcast

MasonMurray — 2009-05-12 15:27:47

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	+ ------ + ''2009-05-12 16:27:47'' [[nbsp]] As a matter of fact, yes. I stopped using comcast due to the frequent down time. There was some kind of problem with the lines in my apartment complex, which it took them over a month to recognize. They even tried to send out a tech and bill us for it! --["Users/MasonMurray"]

Comcast

libero — 2009-05-12 15:14:19

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	+ ------ + ''2009-05-12 16:14:19'' [[nbsp]] I live in west Davis and in the past three weeks there have quite a few disconnections. Comcast confirmed that other people in the area have been having problems. + Anybody else experience that ? --["Users/libero"]

Comcast

InAmberClad — 2009-05-09 14:31:00

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	+ ------ + "2009-05-09 15:30:23" [[nbsp]] Was thinking about switching to Comcast for the next year I'll be living in the same apartment in South Davis (Valdora area). Is this a good idea at all? My ATT is 2.5mbps, it runs very strong and rarely if ever disconnects. But Comcast's 16mbps package is just too tempting. Anyone in this area have any trouble or problems whatsoever with pingtimes and speed? Can any of you tracert google.com or something please? Thanks in advance. --["Users/InAmberClad"]

Comcast

KellyM — 2009-04-04 19:37:16

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	+ ------ + ''2009-04-04 20:37:16'' [[nbsp]] I have 16mbps with Blast (speed boost) + modem rental for 43.98 a month. In Davis, on Anderson Road about a mile from campus, it costs about $17 for 768kbps DSL (the maximum I qualify for). FIOS will probably never get installed in Davis, at least while I'm living here. So, 16mbps for 43.98 a month, or 768kbps for 17 a month... not a hard choice. I've tried both Sonic.net and ATT DSL before resorting to Comcast, but I've been much happier with them. --["Users/KellyM"]

Comcast

IDoNotExist — 2009-04-04 19:11:59

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	+ ------ + ''2009-04-04 20:11:59'' [[nbsp]] I wonder if you would have gotten 100 Mb/s for $20 if you had declined that. :-) --["Users/IDoNotExist"]

Comcast

RyanSpring — 2009-04-04 17:45:22

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	+ ------ + ''2009-04-04 18:45:22'' [[nbsp]] Called today and selected option to cancel service. Friendly operator asked why. I responded that $59/month was too much for me and I was thinking about AT&T or Verizon Wireless. She offered to switch me to budget service with dial-up speeds at $40/month. I declined. Then she offered to give me the Performance (6mbps) service for $35/month for one year. I accepted. --["Users/RyanSpring"]

Comcast

IDoNotExist — 2009-04-04 17:37:07

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	+ ------ + ''2009-04-04 18:37:07'' [[nbsp]] That depends on where you live. If you are in parts of the country with good DSL (or better yet, FIOS), it is much cheaper. Even in places that have both DSL and cable, it can be very expensive for anything but the most basic service, and performance does not compare to what is available in many other countries. In much of the country, Comcast or a DSL provider has a monopoly. Even DirecTV has lower prices where there are competing services available in an area or not for exactly the same signal. --["Users/IDoNotExist"]

Comcast

KellyM — 2009-04-04 17:21:55

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	+ * That's kind of misleading, compared to their competitors, they are less expensive (DSL vs Cable in the US). The US is just overpriced. --["Users/KellyM"]

Comcast

IDoNotExist — 2009-04-03 23:37:58

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	+ ------ + ''2009-04-04 00:37:58'' [[nbsp]] To get a good sense of just how overpriced Comcast's service is, here is an article on how much cheaper and faster network access is in other countries: http://bits.blogs.nytimes.com/2009/04/03/the-cost-to-offer-the-worlds-fastest-broadband-20-per-home/ --["Users/IDoNotExist"]

Comcast

BradBenedict — 2009-03-09 10:22:49

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	+ ------ + ''2009-03-09 11:22:49'' [[nbsp]] I have been experiencing very slow speeds lately and talking to other users across town it seems like everybody is. I talked to somebody at Comcast who talked like they won't even attempt to fix it unless they get a lot of complaints. He actually told me that I should get neighbors to contact Comcast so they know it's not just me. So, if you're having problems with speed, please call them and let them know :) --["Users/BradBenedict"]

Comcast

SunjeetBaadkar — 2008-12-11 19:08:57

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	+ ------ + ''2008-12-11 19:08:57'' [[nbsp]] I hate comcast. We called on September 1st to get our internet/cable up. We knew it would be a while since everyone was moving. We didn't get our internet until about 4 days ago, the cable 6 days ago. They sent a person every two weeks that seemed to do nothing except look around our house for about 10 minutes each. At one point one of the people they sent left his tools behind after being around for 5-10 minutes. Two weeks later they sent someone to pick up the tools and the guy just left. It was another three weeks before we heard back from someone saying that they wanted to drill into our driveway and tear through our front lawn in order to lay down cable. Then another couple of weeks later, they did more construction on the side of the house at 9am (guess I wasn't meant to sleep in that morning). Finally, just last week, we got our internet and cable. The funny thing was the day after they got it up and running, we already received the bill. Its too bad the service department wasn't as fast as the billing department. --["Users/SunjeetBaadkar"]

Comcast

all4x — 2008-12-09 20:27:29

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	+ ------ + ''2008-12-09 20:27:29'' [[nbsp]] I live in University Village apartments where many other people live. Connection speeds are great before school starts but after that its 1mb/s when I pay for 6mb/s+. + Downstream + Freq/Power: 555.000 MHz 3 dBmV + Signal to Noise Ratio: 36 dB + Modulation: QAM256 + Upstream + Freq/Power: 33.000 MHz 49 dBmV + Channel Type: Mixed (TDMA and ATDMA) + Symbol Rate: 2560 kSym/sec + Modulation: QAM64 + + Status + System Uptime: 0 days 1h:51m:39s + Computers Detected: 1 + CM Status: Docsis-AC Power Iso OFF Data Reg Complete + Time and Date: TUE DEC 09 20:12:48 2008 + + Interface Parameters + Interface Name Provisioned State Speed MAC address + LAN Enabled UP 100 00-00-00-00-00-00 + CABLE Enabled UP ---- 00-00-00-00-00-00 + MTA failConfigFileError DOWN ---- 00-00-00-00-00-00 + + Everything on comcast is great from past experience if you can get past the basic customer service. Right now, at the moment I am trying to organize people who live in the University Village Apartments for an increase of bandwidth. This is possible if I have a minimum of 10 people to call customer service and ask comcast to add a ticket to the area where poor bandwidth is happening. I love to play games on the time I have off and I surf and download. I check speeds and connections all the time. I pay for 6mb/s + powerboost and I expect to get what I pay for! If anyone out there in the UV Apartments are having trouble please call Comcast! --["Users/all4x"]

Comcast

AmLin — 2008-10-03 12:44:42

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	+ ------ + ''2008-10-03 13:44:42'' [[nbsp]] If only there could be multiple cable providers in an area!! I had Comcast in Davis (high speed internet + tv) for 5 years. My service was always fine, and I appreciated how fast the internet was. I just took the high price and delt with it, that is, until I moved to Woodland. I now have Wave instead of Comcast as my cable provider in Woodland, and even though my 1-yr promotional price just ran out, I still get a lot more for the money. With Comcast I used to pay $120 for old school analog cable (I had to ask special for it) and high speed internet. Now I pay $160 a month for nearly the best package of digital cable (all the movie channels), DVR, and high speed internet...and before the promotion ended I paid $117 for that for a full year. Comcast is way over priced and they just do it because they can. --["Users/AmLin"]

Comcast

JimStewart — 2008-10-03 12:30:27

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	+ ------ + ''2008-10-03 13:30:27'' [[nbsp]] My VPN link to my office stopped working a few days ago and won't come back up. Looks like Comcast is blocking packets. Anyone else have this problem? --["Users/JimStewart"]

Comcast

JabberWokky — 2008-10-03 12:18:31

rm dup comment.

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- ''2008-10-03 12:57:30'' [[nbsp]] We've had comcast for two years, and both years they have thoroughly screwed us. We just moved to a new house in september and transferred our service, but they charged me for service for both my old and new addresses. Plus, they shut off our cable and internet for about 2 weeks even though that time period had already been paid for...You know how they have all those funny commercials all the time? Well I've figured out that they must take all the money away from customer service in order to entice new people with these commercials...Or it's some kind of social experiment to find out how much crap the consumers will really take before changing service. I'm definately changing it next time I move. --["Users/buss013"] - ------

Comcast

buss013 — 2008-10-03 12:01:19

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	+ ------ + ''2008-10-03 13:01:19'' [[nbsp]] We've had comcast for two years, and both years they have thoroughly screwed us. We just moved to a new house in september and transferred our service, but they charged me for service for both my old and new addresses. Plus, they shut off our cable and internet for about 2 weeks even though that time period had already been paid for...You know how they have all those funny commercials all the time? Well I've figured out that they must take all the money away from customer service in order to entice new people with these commercials...Or it's some kind of social experiment to find out how much crap the consumers will really take before changing service. I'm definately changing it next time I move. --["Users/buss013"]

Comcast

buss013 — 2008-10-03 11:57:30

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	+ ------ + ''2008-10-03 12:57:30'' [[nbsp]] We've had comcast for two years, and both years they have thoroughly screwed us. We just moved to a new house in september and transferred our service, but they charged me for service for both my old and new addresses. Plus, they shut off our cable and internet for about 2 weeks even though that time period had already been paid for...You know how they have all those funny commercials all the time? Well I've figured out that they must take all the money away from customer service in order to entice new people with these commercials...Or it's some kind of social experiment to find out how much crap the consumers will really take before changing service. I'm definately changing it next time I move. --["Users/buss013"]

Comcast

KellyM — 2008-09-29 14:20:26

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- Looks like Comcast is the only alternative. I signed up for Comcast internet already and they're going to install it on the 29th. If anyone can save me, please help. I live in the middle of Anderson Rd. --["Users/KellyM"]	+ Looks like Comcast is the only alternative. --["Users/KellyM"]

Comcast

KellyM — 2008-09-16 21:45:13

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	+ ------ + ''2008-09-16 22:45:13'' [[nbsp]] Unfortunately, we live in an area where the nearest DSL CO is too far for even 1mbs service. Since I work from home and share a connection with my girlfriend, 758kbps is completely unacceptable. ATT gave me a 3-6mbps service (somehow, sonic.net said that's impossible), but surprise, it very frequently browns out when there is a lot of activity. I'm suspecting we are too far from the CO for a reliable connection, even though when it's stable we get 2.6mbps. + + Looks like Comcast is the only alternative. I signed up for Comcast internet already and they're going to install it on the 29th. If anyone can save me, please help. I live in the middle of Anderson Rd. --["Users/KellyM"]

Comcast

D.J.Wills — 2008-09-15 19:08:52

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	+ ------ + ''2008-09-15 20:08:52'' [[nbsp]] Extremely bitchy and useless service at the Davis service center. If there's ever an extra charge on your bill or a problem with the bill, they never know what any of it means, and they are never able to fix it. I don't think they get any job training whatsoever and that they have that building there to give the illusion that they have a "customer service center". When you have an incorrect bill, which can be often, and you ask why it's too high, they basically say, "I don't know, pay us or we shut off the cable tomorrow". No joke. Plus, the field "technicians" are completely incompetent. In 6 months they have disconnected our cable 3 times when they were supposed to disconnect other people's cable that live near us. Then, we call them to get it hooked back up, and it takes them several days to come back to reconnect it. So for about half the year, we pay them for 30 days of service, but get about 24 days of service. Yah, and they don't give us any refunds or credits. They generally laugh and don't care. So, Davisites and new folks to the area, if you have ANY option other than comcast, I highly suggest you use that service instead. You will be very pleased you did. --["Users/D.J.Wills"]

Comcast

CameronTracy — 2008-09-13 15:01:37

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	+ ------ + ''2008-09-13 16:01:37'' [[nbsp]] I've had some trouble with Comcast's cable and internet services (billing me for a package that I did not order). Calling Customer Service ended up getting me redirected to the Sacramento office, where a less than helpful representative told me that the service I had bought did not exist and that the one they gave me was cheaper anyway. After going over my bill with her and explaining that I was getting less service for more money than the plan I originally ordered, she told me that she could give me the service I wanted, but that it would cost almost double what was advertised. After giving up with this, I called a local representative (apparently their Customer Service didn't know about the Davis office) who fixed the bill and my service in about five minutes. The moral: make sure you know a local agents number, anyone else will be useless. --["Users/CameronTracy"]

Comcast

MaryLieth — 2008-09-11 20:16:35

link fix

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- ''2005-10-24 01:15:24'' [[nbsp]] I've been experiencing high latency, packet loss and slow throughput for the past couple of weeks, been in bitch at Comcast, then ask for service credits when it doesn't get fixed mode. --["RyanCastellucci"] - ------ - ''2005-11-09 10:41:17'' [[nbsp]] same here. --["DomenicSantangelo"] - ------ - ''2005-11-16 11:34:24'' [[nbsp]] I created a account for the sole purpose of describing my hate for Comcast POS service, it is up there with the ["G Bus Line"] and gas prices with things I hate in the world. --["OnsonLuong"] - ------ - ''2006-03-02 20:01:25'' [[nbsp]] I had Comcast since day one....it was crap in the beginning but it's slowly getting better. However, I have no choice but to get comcast, because DSL goes about as slow as 56k where I live. Thankfully, Comcast is very fast where I live (East Davis) so I'm not complaining. --["JoeyBennett"] - ------ - ''2007-03-13 22:20:28'' [[nbsp]] Our Comcast Internet is great, no downtime or outages. The Cable T.V. is another matter. It frequently cuts out and dies, often for hours at a time. --["TusharRawat"]	+ ''2005-10-24 01:15:24'' [[nbsp]] I've been experiencing high latency, packet loss and slow throughput for the past couple of weeks, been in bitch at Comcast, then ask for service credits when it doesn't get fixed mode. --["Users/RyanCastellucci"] + ------ + ''2005-11-09 10:41:17'' [[nbsp]] same here. --["Users/DomenicSantangelo"] + ------ + ''2005-11-16 11:34:24'' [[nbsp]] I created a account for the sole purpose of describing my hate for Comcast POS service, it is up there with the ["G Bus Line"] and gas prices with things I hate in the world. --["Users/OnsonLuong"] + ------ + ''2006-03-02 20:01:25'' [[nbsp]] I had Comcast since day one....it was crap in the beginning but it's slowly getting better. However, I have no choice but to get comcast, because DSL goes about as slow as 56k where I live. Thankfully, Comcast is very fast where I live (East Davis) so I'm not complaining. --["Users/JoeyBennett"] + ------ + ''2007-03-13 22:20:28'' [[nbsp]] Our Comcast Internet is great, no downtime or outages. The Cable T.V. is another matter. It frequently cuts out and dies, often for hours at a time. --["Users/TusharRawat"]

Comcast

IDoNotExist — 2008-09-11 09:42:59

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	+ ------ + ''2008-09-11 10:42:59'' [[nbsp]] My guess is that the cap will go DOWN, not up. It works like this. Comcast builds a network, with the assumption that people will use it primarily for web browsing and e-mail (low bandwidth applications). Comcast guesses very wrong, but doesn't want to spend money to upgrade its networks to carry more data. (In fact, many cable companies have put in fiber to the home, but prefer to dedicate the bandwidth to pay per view movies, which are more profitable.) Comcast also wants to increase its profits. Most users use much less bandwidth than what they are paying for, so they are very profitable, and they allow Comcast to build much less capacity than if users actually used what they paid for. 2-5% of users actually USE what they pay for. These are the people who are technically savvy, and who want to use their connections for video, audio, voice over IP, backup, data sharing, and many other applications. They are the people who drive the technology industry. They are also not very profitable, because they use more capacity than Comcast predicted that they would. So 98% use less, and 2% use more. Comcast looks at this and decides that if they can get rid of that 2%, they will be much more profitable, and will not have to build additional capacity for a long time. In other words, Comcast wants to cherry pick only the users who are profitable, and get rid of the other ones. That's what the cap is about (that, and preventing competition with cable TV.) + + Some of you may argue that this is a free market, and that in a free market, a company can choose which customers it wants to sell to, and at what price. Unfortunately, Internet service is NOT a free market. In much of the country, there is exactly one provider (Comcast, AT&T, Verizon, etc.). That's a monopoly, not a free market. In other parts of the country, there are two providers - again, hardly a free market. Even in some of the most heavily wired areas of the country, with high population densities and high incomes (ie. lots of people to buy the service), there are typically still only one or two providers. Customers are left with the choice of either 1) Accept the cap or 2) Go without service. Since the 2% can't go without service, they lose their ability to use the Internet for what they are paying Comcast for. + + What Comcast will probably do is keep this cap for a while, and get rid of the least profitable customers. When they are gone, the rest of you won't have noticed (not having hit the cap). They will then lower the cap and raise prices for anyone who wants to use more service. You are seeing the beginning of major price increases in exchange for major decreases in service. If you don't believe me, check out the pricing of ISPs around the world, such as Rogers Internet in Canada, which has a cap in the 1-2 GB range. (I'd have used that whole cap this morning just downloading a free TV show from iTunes yesterday!) + + If you still don't believe me, look at the cell phone industry. You don't pay for what you use. You pay for a cap. If you go over the cap, you pay a lot more. But you can't pay for using less, because you have to guess in advance what you will use. This is what happens when one company controls access to the network. + + Meanwhile, the ISPs are also trying to charge content providers to deliver data to you at reasonable speeds. Comcast and others would like to charge Google to deliver data to you. What is now a free service will turn into a pay service where you get data from providers of Comcast's choice. But, you say, I already pay to receive data! And Google already pays its own ISPs to send you data! But Comcast would like to have it both ways, and charge the sender AND recipient of the data. Neat, huh? Now watch what happens when every ISP tries this. All of the small Internet startups that provide new and innovative services will fail, because they won't be able to afford to send data to all of their customers. The survivors will be big, will merge, and won't offer much if any innovative products. If you don't believe me, look at what happened when Congress got rid of the law that required cable and phone companies to provide access to third party ISPs. Those ISPs disappeared practically overnight, leaving us with...Comcast! + + When you hear people discussing Net Neutrality, this is what they are really discussing. This is a fight for who controls your data and who you will be forced to pay your money to. It's a fight for openness and innovation on the Internet versus control by a small number of very large companies that show very little interest in innovating, and that pander to the lowest common denominator. Ultimately, it's even a fight about the control of your personal information, and your ability to access services that are essential to functioning in an information economy. + + Now is the time to write to your representatives in Congress, before it is too late. --["Users/IDoNotExist"]

Comcast

JabberWokky — 2008-09-11 06:32:21

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	+ ------ + ''2008-09-11 07:32:21'' [[nbsp]] AppleTV was mentioned, also Amazon and TiVo do the same thing, as does NetFlix to either computers or their settop boxes. This is an interesting move, and possible ''because'' of all the video rolling out. After all, Comcast is in ''competition'' with them. --["Users/JabberWokky"]

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KellyM — 2008-09-10 21:00:51

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	+ ------ + ''2008-09-10 22:00:51'' [[nbsp]] I use the internet about 12 hours a day (I work from home). I also stream tons of video and audio (I don't have cable). So far, it looks like I'm averaging 2 gigs a day (upload and download). In order to get to the 250GB cap, I'd have to average 8.3GB a day, about 4 times my average. No doubt I will reach that in a few years, but by then won't they have increased their limit? Anyway, AT&T's lines are crap in my neighborhood and I get extreme slowdowns randomly when streaming video or playing games, so it's not much better. Eventual cap, or terrible stream quality? Eventual cap wins until I hit the cap. --["Users/KellyM"]

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IDoNotExist — 2008-09-10 14:59:50

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	+ ------ + ''2008-09-10 15:59:50'' [[nbsp]] The cap was only announced a week or two ago. If they are planning to disconnect people based on how much they download in a month, either you don't download enough to matter, or you haven't been doing it in the period they are measuring. --["Users/IDoNotExist"]

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SunjeetBaadkar — 2008-09-10 13:55:53

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	+ ------ + ''2008-09-10 14:55:53'' [[nbsp]] I have Comcast and have never experienced this "data cap." My household consists of 5+ people with 9+ computers so I'm not sure what we're doing right to never have an issue with them... --["Users/SunjeetBaadkar"]

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PhilipNeustrom — 2008-09-10 10:31:50

i liked the other picture better :)

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	+ [[Image(Comcast.JPG, right, thumbnail, 400, "Comcast Davis HQ")]]

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JoePomidor — 2008-09-10 09:17:10

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	+ ------ + ''2008-09-10 10:17:10'' [[nbsp]] I like Comcast's service more than DSL, but the whole data-cap thing is likely to convince me not to go with Comcast anyway. I almost certainly won't go over it, but there are four people in my apt. using the same connection, and I don't want to have that bandwidth cap hanging over my head. --["Users/JoePomidor"]

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IDoNotExist — 2008-09-10 06:07:48

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	+ ------ + ''2008-09-10 07:07:48'' [[nbsp]] It's a money grab. They have a monopoly or near monopoly in many markets. This is a clear reflection of the lack of competition that was created when Congress got rid of mandatory 3rd party access to ISP networks. --["Users/IDoNotExist"]

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StevenDaubert — 2008-09-09 22:37:58

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	+ looks like a step towards violating net neutrality on comcasts part, didn't see that coming. --["Users/StevenDaubert"]

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IDoNotExist — 2008-09-09 22:23:08

reflections on comcast bandwidth cap

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	+ + * Apple just announced the availability of high definition programming via iTunes. A single 1 hour TV show with no commercials (ie. a 43 minute long video) in high definition (1280x720) is 1.3 GB. To really understand the impact of Comcast's bandwidth cap, the average TV viewer watches about 8 hours of TV per day. If you were to attempt to get your TV from the Internet (through iTunes, for example) rather than live through Comcast's video stream, and you were an average user, you would get kicked off the network by Comcast. -- ["Users/IDoNotExist"]

Comcast

IDoNotExist — 2008-09-01 20:05:26

(quick edit)

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	+ The bandwidth cap will inhibit the growth of new applications, and will help to protect Comcast's video distribution monopoly in many markets. +

Comcast

IDoNotExist — 2008-09-01 20:04:31

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	+ ------ + ''2008-09-01 21:04:31'' [[nbsp]] Unrelated to my poor customer experience issues with them, the new 250 GB per month bandwidth cap is a VERY bad thing for internet users. But, you say, you only use the internet to check your e-mail and surf the web. But the bandwidth consumed by new services will quickly eat up your bandwidth cap. Consider the following uses of the Internet that you may find that you want to use in the future: + + 1) Streaming audio (pandora, Internet radio, etc.) + 2) Streaming video (very bandwidth intensive) + 3) Downloading video (non-streaming) - this is the future of TV and movie distribution, whether Comcast likes it or not.) + 4) Obtaining new software. Software is now distributed largely or entirely online. One program may run into the hundreds of megabytes or even into the gigabyte range. + 5) Patching old software. Updates for Windows, OS X, Linux, or many programs can run into the hundreds of megabytes in some cases. + 6) Phone (Voice over IP) - Skype, AIM, etc, especially with video. You can now send two-way, high quality video to people around the planet. This uses quite a bit of bandwidth. + 7) Backing up data between machines - want to make sure that your data is kept safe in two separate locations (for example, to protect it from having your computer stolen, damaged, or from a hardware failure)? You may be transmitting multiple gigabytes every time you back up. + 8) Web based applications - Many companies, such as Google and Microsoft, are now offering applications that run entirely over the Internet. Although currently primitive, this may be the future of many types of applications. + 9) That application of the net that no one has thought of yet. Years ago, it was rare for anyone to send or receive more than a few MB of data per month over the Internet. Now, applications that consume that in seconds are the norm. This trend will almost certainly continue for the foreseeable future. + + Even if you don't come close to Comcast's data limit now (and I'm among those who don't, at present), consider that within a few years, it is likely that you will. If you have a choice, vote with your dollars, and chose a provider other than Comcast. --["Users/IDoNotExist"]

Comcast

IDoNotExist — 2008-09-01 19:53:07

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	+ ------ + ''2008-09-01 20:53:07'' [[nbsp]] Returning my equipment to Comcast was better than the phone or installation experiences. I had to wait in the parking lot for a bit because they have way too few spaces there. Once inside, I stood in line for about 10 minutes. They had three people taking equipment returns, but one of them appeared to be on a break, and only two people were being serviced at a time. The person who took my equipment seemed very stressed, and not terribly happy with what she was doing - a problem most likely exacerbated by the huge number of people returning their equipment that day (the day before moving day in Davis). Not the most friendly customer service, but I did leave with my pro-rated bill payed and a receipt for my equipment. They make a big thing out of how expensive this equipment is (I doubt it is really so expensive - you can get much more sophisticated networking gear for not very much money at many stores.) But the equipment was just tossed into a box below the counter. I wonder if they reuse any of it at all. --["Users/IDoNotExist"]

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RobertM525 — 2008-08-29 11:49:12

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	+ ------ + ''2008-08-29 12:49:12'' [[nbsp]] I just disconnected my service with Comcast over the phone. Took me 4 minutes and 42 seconds. Very painless. Told me I could take my equipment back to either Sacramento or Davis, whichever was closer. Very easy. --["Users/RobertM525"]

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JimStewart — 2008-08-29 07:31:04

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	+ ------ + ''2008-08-29 08:31:04'' [[nbsp]] Technically, Comcast is a giant improvement over the last company that had the franchise. Sales and marketingwise, Comcast is a nightmare. I went to comcast.com to see about upgrading to HDTV. I got hung in an endless loop between entering my home address and and trying to go to the page where I select a package. How in the hell can they sell anything when a legitimate customer can't find the prices. Another thing that totally rankles me is the slick 4-color flyers they mail out advertising deals with only pricing for "the first three months". I've lived here 11 years. I absolutly need to know the long-term pricing if something is going to cost $20 or $30 or $40 per month. --["Users/JimStewart"]

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WilliamBinns-Smith — 2008-08-28 23:12:26

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- * Looks like it's no longer a consideration. On Thursday, Comcast officially announced that they're implementing a 250GB bandwidth cap for its subscribers. It looks like a horrible practice, but many of us have to deal with them since they're often the only ISP available in the area. -- ["Users/WilliamBinns-Smith"]	+ * Looks like it's no longer a consideration. On Thursday, Comcast officially announced that [http://arstechnica.com/news.ars/post/20080828-its-official-comcast-starts-250gb-bandwidth-caps-october-1.html they're implementing a 250GB bandwidth cap for their subscribers]. It looks like a horrible practice, but many of us have to deal with them since they're often the only ISP available in the area. -- ["Users/WilliamBinns-Smith"]

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WilliamBinns-Smith — 2008-08-28 23:09:30

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- * Looks like it's no longer a consideration. On Thursday, Comcast officially announced that they're implementing a 250GB bandwidth cap for its subscribers. It looks like a horrible practice, but many of us have to deal with them since they're often the only ISP available in the area.	+ * Looks like it's no longer a consideration. On Thursday, Comcast officially announced that they're implementing a 250GB bandwidth cap for its subscribers. It looks like a horrible practice, but many of us have to deal with them since they're often the only ISP available in the area. -- ["Users/WilliamBinns-Smith"]

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WilliamBinns-Smith — 2008-08-28 23:08:27

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	+ * Looks like it's no longer a consideration. On Thursday, Comcast officially announced that they're implementing a 250GB bandwidth cap for its subscribers. It looks like a horrible practice, but many of us have to deal with them since they're often the only ISP available in the area. +

Comcast

AnnaWang — 2008-08-28 17:19:57

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	+ ------ + ''2008-08-28 18:19:57'' [[nbsp]] I was hesitant about calling to cancel my service after reading the previous comment, so I walked into the Comcast office to cancel instead. I entered at 5:12 PM earlier today, modem in hand, and asked to cancel my service. I was done and out of the office by 5:16. --["Users/AnnaWang"]

Comcast

JasonAller — 2008-08-12 15:18:27

This is why I'm fixing the Users/ links... old ones set bad examples

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- * Wasn't this because Comcast broadband was new to most of Davis? I was told that so many people were getting it that they weren't able to handle the load. It had something to do with previous arguments with the city of Davis (I think there was an aggie article about it once). Having to tear up some roads to lay cable, and the maintenance over the years, etc. They did have a bit of a rough start but for tons of people who were stuck with shitholes like ["Cal.NET"] it REALLY was like a life-saving desert oasis. -["EdWins" ES]	+ * Wasn't this because Comcast broadband was new to most of Davis? I was told that so many people were getting it that they weren't able to handle the load. It had something to do with previous arguments with the city of Davis (I think there was an aggie article about it once). Having to tear up some roads to lay cable, and the maintenance over the years, etc. They did have a bit of a rough start but for tons of people who were stuck with shitholes like ["Cal.NET"] it REALLY was like a life-saving desert oasis. -["Users/EdWins" ES]
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- * Yes, that was a large part of it. They have since upgraded their network to better handle the load. I wasn't all that pissed about it, I got several months of service free by bitching at them a lot. -- ["RyanCastellucci"]	+ * Yes, that was a large part of it. They have since upgraded their network to better handle the load. I wasn't all that pissed about it, I got several months of service free by bitching at them a lot. -- ["Users/RyanCastellucci"]
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- * 10GB per day only averages out to 925kbps, which Comcast's network should be able to handle even if it were designed by trained monkeys. I once downloaded 20 gigs overnight (All 14 Debian Linux CD images, plus the DVD images) and nobody broke down my door. I also have no idea why they would contact the FCC, sharing your connection like that is legal (IANAL), though it does violate Comcast's TOS (terms of service). That said, I think that their network was initially under-engineered, but it seems to have gotten better. Check out [http://www.broadbandreports.com/forum/remark,11455559 this thread] on broadbandreports.com -- ["RyanCastellucci"] - * Agreed. 10GB a day isn't hefty at all. On the upper end of common use, but not "break the network" usage. Also, unless they had faulty electronics and were broadcasting RF, the FCC wouldn't give a durn about anything they were doing -- the FCC doesn't have anything to do with bandwidth (wireless, yes, but again, it's at the electronics level, not the usage... a wireless router can share/broadcast/download anything and the FCC doesn't care as long as it stays in the allocated frequencies). This sounds awfully like an urban legend spawned by people who were sharing cable and/or bandwidth with their neighbors, got caught and banned, and decided to talk it up into a bigger story than it was (or the chain of gossip inflated events). --["JabberWokky"] - * Maybe the people hacked their modem to remove the bandwith limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail. - ["AmitVainsencher" AV]	+ * 10GB per day only averages out to 925kbps, which Comcast's network should be able to handle even if it were designed by trained monkeys. I once downloaded 20 gigs overnight (All 14 Debian Linux CD images, plus the DVD images) and nobody broke down my door. I also have no idea why they would contact the FCC, sharing your connection like that is legal (IANAL), though it does violate Comcast's TOS (terms of service). That said, I think that their network was initially under-engineered, but it seems to have gotten better. Check out [http://www.broadbandreports.com/forum/remark,11455559 this thread] on broadbandreports.com -- ["Users/RyanCastellucci"] + * Agreed. 10GB a day isn't hefty at all. On the upper end of common use, but not "break the network" usage. Also, unless they had faulty electronics and were broadcasting RF, the FCC wouldn't give a durn about anything they were doing -- the FCC doesn't have anything to do with bandwidth (wireless, yes, but again, it's at the electronics level, not the usage... a wireless router can share/broadcast/download anything and the FCC doesn't care as long as it stays in the allocated frequencies). This sounds awfully like an urban legend spawned by people who were sharing cable and/or bandwidth with their neighbors, got caught and banned, and decided to talk it up into a bigger story than it was (or the chain of gossip inflated events). --["Users/JabberWokky"] + * Maybe the people hacked their modem to remove the bandwith limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail. - ["Users/AmitVainsencher" AV]
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- * I've had Comcast in my last two apartment complexes working beautifully, except for the initial few rocky months it was new to most of Davis. I now live in ["Brush Creek Apartments"], and am starting to have some trouble with my broadband. I used to live with 4 other guys at one complex, 2 at the other, and here it's just me and my girlfriend - I'm positive it's not some bandwidth hogging issue. It's fine in the morning, but as the day progresses, it seems to get worse. It just gets slower starting in the afternoon. Verified using a few online tests (stuff like [http://bandwidthplace.com/speedtest/], etc) and the ''highly efficient'' counter-strike method: open up my servers list and just watch the latency go from 20 or 30 in the mornings to 100+ in the evenings. Makes for crap playtime. Is there anything they could do if I call them up, or am I just S.O.L.? -["EdWins" ES] - * I've been having the same problem. They probably won't fix it, but they will give you a discount on you bill if you whine and ask for it. If you take a look at my smokeping page, you can clearly see the lag for me, and one of my friends who lives across town. I'd be happy to add you to my monitoring there if you'd like something to back up your complaints when you bitch at Comcast. --["RyanCastellucci"]	+ * I've had Comcast in my last two apartment complexes working beautifully, except for the initial few rocky months it was new to most of Davis. I now live in ["Brush Creek Apartments"], and am starting to have some trouble with my broadband. I used to live with 4 other guys at one complex, 2 at the other, and here it's just me and my girlfriend - I'm positive it's not some bandwidth hogging issue. It's fine in the morning, but as the day progresses, it seems to get worse. It just gets slower starting in the afternoon. Verified using a few online tests (stuff like [http://bandwidthplace.com/speedtest/], etc) and the ''highly efficient'' counter-strike method: open up my servers list and just watch the latency go from 20 or 30 in the mornings to 100+ in the evenings. Makes for crap playtime. Is there anything they could do if I call them up, or am I just S.O.L.? -["Users/EdWins" ES] + * I've been having the same problem. They probably won't fix it, but they will give you a discount on you bill if you whine and ask for it. If you take a look at my smokeping page, you can clearly see the lag for me, and one of my friends who lives across town. I'd be happy to add you to my monitoring there if you'd like something to back up your complaints when you bitch at Comcast. --["Users/RyanCastellucci"]
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- In case anybody has trouble with the national number here's the direct line for the Sacramento office (800)824-2000 well at least that's the number they gave me. --["ArmyDecoy"]	+ In case anybody has trouble with the national number here's the direct line for the Sacramento office (800)824-2000 well at least that's the number they gave me. --["Users/ArmyDecoy"]

Comcast

ArmyDecoy — 2008-08-12 12:49:35

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	+ + In case anybody has trouble with the national number here's the direct line for the Sacramento office (800)824-2000 well at least that's the number they gave me. --["ArmyDecoy"]

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IDoNotExist — 2008-07-31 09:13:52

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	+ ------ + ''2008-07-31 10:13:52'' [[nbsp]] Ok. So here is my truly horrible experience trying to cancel Comcast service (are you listening, Frank Eliason?). I'm writing this as I am attempting to cancel the service for August 30th. + + Step 1) Attempt to cancel via Internet. Lots of info on Comcast website about how to get service or pay for more services. 5 minutes of searching required to find the part that says that you must cancel by calling them. cringe + + Step 2) Call 1-800-Comcast. Go through longish phone menu + + Step 3) Tell Comcast rep that I want to cancel service as of the day that I'm moving. She says I can't do that, because they only require 7 days notice, and it's now 30 days in advance. I say that I want to schedule it now, because I may be on an airplane then. I also say that I can take my equipment back myself. She says this is impossible, gets angry, then transfers me to... + + Step 4) Transfered to someone who does Internet. She says that I will have to return my phone device separately. I tell her that it's the same device (cable modem and phone in one device.) She transfers me to a phone expert... + + Step 5) I tell phone expert that I'm trying to cancel my service. Phone expert takes my address, and transfers me to someone who can supposedly arrange this in... + + Step 6) Illinois. She thinks that I live in Davisville. I say that I live in Davis, and there has been no Davisville here for 100 years. She really seems to think that I live in Davisville. Eventually we establish that she is in Illinois, and that I've been transferred to the wrong state. I've now been on the phone with them (mostly on hold) for 21 minutes, and still am no closer to having my service disconnected. 23 minutes, and I am transferred to someone in... + + Step 7) Livermore, CA. He says he is in the sales department. Still not the right department. But amazingly, he is able to arrange for my service to be terminated (both phone and internet) as of August 30th. He gives me a confirmation number. This is promising. He doesn't understand why the other offices couldn't do this too (neither do I, actually.) He says I will need to bring my equipment to the office in Grass Valley. I don't know where Grass Valley is (Google maps says it is a 125 mile drive!) He says there may be a closer one in Sacramento (this is closer, but do I really want to drive 30-40 minutes each way?!) I suggest that I might be able to take it to the office at 2501 Research Park Drive, as listed on the Davis Wiki. He doesn't seem to be able to find this one. I've now been on the phone for about 33 minutes... He went off to check, and I was transferred to someone in... + + Step 8) The Sacramento office! Sacramento office guy confirms that my service will indeed be canceled as of the 30th, and also confirms that the office at 2501 Research Park Drive Davis, CA is the correct office to take my equipment to, and that I don't need to do anything other than return my equipment to that office on that day. Total time: 39 minutes. + + So to cancel service just took 2/3 of an hour. I was asked the same questions by each person in each office. I was transferred 7 times. I was told that canceling when I wanted to was impossible, and that it required technicians to come out (not true). I also had to give out part of my social security number several times. Not exactly reassuring. I've had very few customer service interactions as bad as this one, although one of them was trying to get my service with Comcast set up in the first place, and another way trying to get a service interruption fixed - with Comcast of course. If they didn't have a monopoly for Internet service at my current apt, I would have gone with someone - anyone - else who could provide me with fast, reliable service. (I hear AT&T has been adding service in my part of Davis of late...) --["Users/IDoNotExist"]

Comcast

JoePomidor — 2008-07-10 16:58:05

some newly minted information

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	+ + Another interesting fact is that the quality of the cable reception and internet speed is based partly on how far your house is from a hub, which are those little green domed things about a foot tall in some people's front yards. If your home is more than 300 feet or so, then there can be some problems with signal quality and channel reception.

Comcast

JoePomidor — 2008-07-06 16:14:29

(quick edit)

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- Comcast Cable Internet is notorious for having extended periods of no service. This leads many people to loathe that "Comcast is good...when it's working." Typically there is nothing you can do during these blackouts and if you call support they will tell you power cycle your modem. In fall of '04 Comcast entered the cable internet market in Davis, which goes some length in explaining their unstable service, but after speaking with a technician, it was revealed that outages during the spring of '05 were in fact caused by an apartment on Valdora who subscribed to Comcast and shared their internet with their neighbors. Naturally everyone on the connection was downloading movies and thus by the technician's estimate they were using about 10gigs of bandwidth a day which caused instabilities in the entire network. The FCC was contacted and as a result these people were banned from Comcast for life. Comcast is for the most part much more stable nowadays but if you do not get the promotional rate, it is pretty costly per month. The upside to this is that you are getting much faster speeds than DSL and there is no annual contract to maintain. -DavidFu	+ Comcast Cable Internet is notorious for having extended periods of no service. This leads many people to lament that "Comcast is good...when it's working." Typically there is nothing you can do during these blackouts and if you call support they will tell you power cycle your modem. In fall of '04 Comcast entered the cable internet market in Davis, which goes some length in explaining their unstable service, but after speaking with a technician, it was revealed that outages during the spring of '05 were in fact caused by an apartment on Valdora who subscribed to Comcast and shared their internet with their neighbors. Naturally everyone on the connection was downloading movies and thus by the technician's estimate they were using about 10gigs of bandwidth a day which caused instabilities in the entire network. The FCC was contacted and as a result these people were banned from Comcast for life. Comcast is for the most part much more stable nowadays but if you do not get the promotional rate, it is pretty costly per month. The upside to this is that you are getting much faster speeds than DSL and there is no annual contract to maintain. -DavidFu

Comcast

IDoNotExist — 2008-05-07 20:25:32

Added warning about major change to Comcast's policy towards its customers

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	+ + Note that Comcast is now considering bandwidth caps with overage charges, as well as reducing the speed of your entire connection if you download data faster than they think you should (regardless of whether or not you are actually paying for the ability to do so). More information on this can be found at [http://gizmodo.com/387901/comcast-considering-monthly-data-caps-and-overage-fees Gizmodo's article on the subject]

Comcast

KellyM — 2008-05-05 00:35:13

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	+ ------ + ''2008-05-05 01:35:13'' [[nbsp]] We are thinking of getting Comcast internet after we move in September. We've heard from residents that it has been very flaky in the past, how reliable is it now? + + We are also thinking of getting cable, since we currently get by with an antenna. Do those sound spikes still exist? --["Users/KellyM"]

Comcast

JabberWokky — 2008-04-12 11:42:04

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- ''2008-04-12 12:39:31'' [[nbsp]] It sounds like it is the switchover from local ads to the network feed (and/or the other way around). Is there sometimes a half second of another commercial? If so, it isn't Comcast, but some editing tech sitting in a quiet room splicing in commercials... and doing a lousy job. Alas, a mediocre effort is usually seen as being enough to not seek out a better editor, and inexperienced editors often cost less. --["Users/JabberWokky"]	+ ''2008-04-12 12:39:31'' [[nbsp]] It sounds like it is the switchover from local ads to the network feed (and/or the other way around). Is there sometimes a half second of another commercial? If so, it isn't Comcast, but some editing tech sitting in a quiet room splicing in commercials... and doing a lousy job. Alas, a mediocre effort is usually seen as being enough to not seek out a better editor, and inexperienced editors often cost less. If there are no snips of excess commercials visible, it might be a good editor on lousy equipment, and if it occurs with the same frequency in the middle of the show's content, it isn't the local feed editor at all. --["Users/JabberWokky"]

Comcast

JabberWokky — 2008-04-12 11:39:31

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	+ ------ + ''2008-04-12 12:39:31'' [[nbsp]] It sounds like it is the switchover from local ads to the network feed (and/or the other way around). Is there sometimes a half second of another commercial? If so, it isn't Comcast, but some editing tech sitting in a quiet room splicing in commercials... and doing a lousy job. Alas, a mediocre effort is usually seen as being enough to not seek out a better editor, and inexperienced editors often cost less. --["Users/JabberWokky"]

Comcast

Davidlm — 2008-04-12 10:34:19

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	+ ------ + ''2008-04-12 11:34:19'' [[nbsp]] We have been having the same problem. I would say on average about every 15 min (or less), we get some kind of "interruption". A sort of break in sound and video. It happens every day, every hour, all channels. --["Users/Davidlm"]

Comcast

CecilioPadilla — 2008-04-11 21:00:20

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	+ ------ + ''2008-04-11 22:00:20'' [[nbsp]] For some reason, my Comcast digital cable service always has these sort of sound spikes at the end of certain commercials, and the sound also seems to skip every so often when I'm watching some of my favorite shows, cutting off a word or two of dialogue. It's incredibly annoying at times. --["Users/CecilioPadilla"]

Comcast

WilliamLewis — 2008-03-02 18:21:22

(quick edit)

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- * The FCC would only get involved if said hacking caused signal leakage, which is unlikely. Removing the bandwidth cap is just a matter of changing the firmware. It doesn't somehow change the shielding which keeps the signals contained in the cable system. As for the prison thing, that would only occur if Comcast convinced the DA to prosecute on computer trespassing charges or something like that. Causing minor interference? The most the FCC will do is send you nasty letters and issue an administrative forfeiture if you ignore them for a year or so. -wl	+ * The FCC would only get involved if said hacking caused signal leakage, which is unlikely. Removing the bandwidth cap is just a matter of changing the firmware. It doesn't somehow change the shielding which keeps the signals contained in the cable system. As for the prison thing, that would only occur if Comcast convinced the DA to prosecute on computer trespassing charges or something like that. Let's assume for a moment, however, that the hacking causes significant signal leakage. The most the FCC will do is send you nasty letters and issue an administrative forfeiture if you ignore them for a year or so. -wl

Comcast

WilliamLewis — 2008-03-02 18:19:50

(quick edit)

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- * The FCC would only get involved if said hacking caused signal leakage, which is unlikely. Removing the bandwidth cap is just a matter of changing the firmware. It doesn't somehow change the shielding which keeps the signals contained in the cable system. As for the prison thing, that would only occur if Comcast convinced the DA to prosecute on computer trespassing charges or something like that. Causing minor interference? The most they will do is send you nasty letters and issue an administrative forfeiture if you ignore them for a year or so. -wl	+ * The FCC would only get involved if said hacking caused signal leakage, which is unlikely. Removing the bandwidth cap is just a matter of changing the firmware. It doesn't somehow change the shielding which keeps the signals contained in the cable system. As for the prison thing, that would only occur if Comcast convinced the DA to prosecute on computer trespassing charges or something like that. Causing minor interference? The most the FCC will do is send you nasty letters and issue an administrative forfeiture if you ignore them for a year or so. -wl

Comcast

WilliamLewis — 2008-03-02 18:19:03

(quick edit)

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	+ * The FCC would only get involved if said hacking caused signal leakage, which is unlikely. Removing the bandwidth cap is just a matter of changing the firmware. It doesn't somehow change the shielding which keeps the signals contained in the cable system. As for the prison thing, that would only occur if Comcast convinced the DA to prosecute on computer trespassing charges or something like that. Causing minor interference? The most they will do is send you nasty letters and issue an administrative forfeiture if you ignore them for a year or so. -wl +

Comcast

AmitVainsencher — 2008-03-02 14:57:07

forgot to sign

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- * Maybe the people hacked their modem to remove the bandwith limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail.	+ * Maybe the people hacked their modem to remove the bandwith limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail. - ["AmitVainsencher" AV]

Comcast

AmitVainsencher — 2008-03-02 14:55:15

cable hacking

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	+ * Maybe the people hacked their modem to remove the bandwith limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail.

Comcast

MichaelAWoods — 2008-03-01 21:41:48

Comcast Towed

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	+ [[Image(comcast_tow.jpg, "Comcast being towed for illegal parking: let it relieve some frustration from their prices, service, or customer treatment.", right, thumbnail,300)]]

Comcast

MichaelAWoods — 2008-03-01 21:28:28

Upload of image comcast_tow.jpg.

Comcast

CovertProfessor — 2007-11-20 20:08:15

they don't require windows (can use mac) - deleting comment per instructions

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- ------ - ''2007-11-20 17:24:58'' [[nbsp]] Here's a question that, if true, should probably be mentioned in the entry: does Comcast require a Windows machine to configure the modem at initial signup? They (and Bellsouth) do elsewhere, and it's annoying if you don't have one handy. If no, please delete this query. --["Users/JabberWokky"]

Comcast

JabberWokky — 2007-11-20 17:24:58

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	+ ------ + ''2007-11-20 17:24:58'' [[nbsp]] Here's a question that, if true, should probably be mentioned in the entry: does Comcast require a Windows machine to configure the modem at initial signup? They (and Bellsouth) do elsewhere, and it's annoying if you don't have one handy. If no, please delete this query. --["Users/JabberWokky"]

Comcast

JabberWokky — 2007-11-20 17:21:53

Reply and...

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	+ * Agreed. 10GB a day isn't hefty at all. On the upper end of common use, but not "break the network" usage. Also, unless they had faulty electronics and were broadcasting RF, the FCC wouldn't give a durn about anything they were doing -- the FCC doesn't have anything to do with bandwidth (wireless, yes, but again, it's at the electronics level, not the usage... a wireless router can share/broadcast/download anything and the FCC doesn't care as long as it stays in the allocated frequencies). This sounds awfully like an urban legend spawned by people who were sharing cable and/or bandwidth with their neighbors, got caught and banned, and decided to talk it up into a bigger story than it was (or the chain of gossip inflated events). --["JabberWokky"]

Comcast

CraigFergus — 2007-11-20 16:33:53

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	+ Not to be a big defender of comcast but you are overreacting quite a bit here. The only mistake they made was the 30 vs. 13 for the package confusion. That $50 dollars is only if you don't do the install yourself, and the install involves plugging in a wire and running a CD on your computer. Not exactly rocket science for someone who knows how to work a wiki Past that those are all the fees you were originally quoted. Take a second to relax and do the math before you get angry.-CraigFergus

Comcast

johnfisher — 2007-11-20 15:25:11

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	+ ------ + ''2007-11-20 15:25:11'' [[nbsp]] My roommate and I both called Comcast to inquire about how much local channels-only cable plus internet would cost. Same quote both times: $13.somethin a month with a $26 install and 20/mo for internet. So my roommate set up an appt for the install, the guy shows up this morning, and guess how much we're supposed to pay? $137 for cable install ($26), internet install ($50), 1st mo cable + internet ($30 + $20, b/c they misunderstood and thought we wanted basic cable, not super basic (which is not advertised on their website)), plus some other hidden costs! These guys are bullsh**ters. --["Users/johnfisher"]

Comcast

DarrickServis — 2007-11-07 15:55:16

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- Payments can be made at the office on ["2nd Street"]. After hours, payments can be dropped off through a slot in the door.	+ Payments can be made at the office on ["Research Park Drive"]. After hours, payments can be dropped off through a slot in the door.

Comcast

MyaBrn — 2007-11-02 07:33:20

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- ''2007-11-02 08:32:44'' [[nbsp]] We just upgraded to "big cable", as I call it, and its probably going to be my downfall- I've become a TV feind...its so cool to have on demand. The deal we got was 12 months standard digital cable for 39.99/month with 6 months HBO and other movie channels. The guy who came to set it up was extremely frindly and fast! With inminutes he had set everything up, programmed our TV to the box and gave us a quick review of the remote's features...By the way, he said that starting next year all cable customers including those with basic will have to have a box so that Comcast can cut down oon people stealing cable. --["Users/MyaBrn"]	+ ''2007-11-02 08:32:44'' [[nbsp]] We just upgraded to "big cable", as I call it, and its probably going to be my downfall- I've become a TV feind...its so cool to have on demand. The deal we got was 12 months standard digital cable for 39.99/month with 6 months HBO and other movie channels. The guy who came to set it up was extremely friendly and fast! With in minutes he had set everything up, programmed our TV to the box and gave us a quick review of the remote's features...By the way, he said that starting next year all cable customers including those with basic will have to have a box so that Comcast can cut down oon people stealing cable. --["Users/MyaBrn"]

Comcast

MyaBrn — 2007-11-02 07:32:44

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	+ ------ + ''2007-11-02 08:32:44'' [[nbsp]] We just upgraded to "big cable", as I call it, and its probably going to be my downfall- I've become a TV feind...its so cool to have on demand. The deal we got was 12 months standard digital cable for 39.99/month with 6 months HBO and other movie channels. The guy who came to set it up was extremely frindly and fast! With inminutes he had set everything up, programmed our TV to the box and gave us a quick review of the remote's features...By the way, he said that starting next year all cable customers including those with basic will have to have a box so that Comcast can cut down oon people stealing cable. --["Users/MyaBrn"]

Comcast

EdWins — 2007-11-01 18:27:50

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- It's funny, isn't it? The loyal customer who pays the monthly bill gets the least out of it. Threaten to throw a tantrum, threaten to downgrade or cancel to save money (I didn't even lie - I could have said thinking about DSL or Satellite tv), and you get rewarded.	+ It's funny, isn't it? The loyal customer who pays the monthly bill gets the least out of it. Threaten to throw a tantrum, threaten to downgrade or cancel to save money (I didn't even lie - I could have said thinking about DSL or Satellite tv), and you get rewarded. The best thing about Comcast is that they are month-to-month, no contracts. My girlfriend is now enjoying digital cable, on demand, and a bunch of HBO and HBO on demand channels: for cheaper then normal non-digital expanded basic! Right before the six month mark is up, we'll call and cancel those features. Yay!

Comcast

EdWins — 2007-11-01 18:26:08

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	+ ------ + ''2007-11-01 19:26:08'' [[nbsp]] There is a great trick to free upgrades with Comcast: being a student in Davis. I had written above long ago about threatening to cancel, and they refresh promotions. When my girlfriend and I left Davis, she got a job in Midtown Sacramento and moved there. Comcast is incredible for their promotions, period. The problem is they vary regionally, but there's an easy trick to getting the MOST out of your money. '''If you're a Davis student, and moving often and have roommates, and you're not doing this, you are wrong.''' It's simple, all you need to do is: call multiple times, and bluff. When my girlfriend was moving to Midtown, I called Comcast three times. We had tv and broadband in our apartment, and it was under her name. Typically broadband internet and the normal tv ~70ish channels runs for about $100 a month with taxes and fees. I called three times. The basic idea was we live with roommates as students, soon we're on our own. + + First call: Connected to the 'new customer' guys. + Scenario: We're used to Comcast and want it. We're moving soon. Plan not under our name / not current customer. + Offer 1: $75 install fee. $66 a month for 3 months for cable/internet. + + Second call: Connected to the 'transfer service / downgrade' guys. + Scenario: We just graduated from University, and can't afford the plan we have. Moving soon and we'd like to downgrade. + Offer 2: Transfer cost = installation cost, he said put it under my name instead of hers to pay a $50 install, $66 a month for 6 months for '''digitial''' cable starter and internet. + + Third call: Connected to the "cancel service" guys. + Scenario 3: We're moving, it's under our name, we just can't afford it. We'd like to cancel. + Offer 3: Free transfer. $55.99 a month for 6 months for digital cable starter and internet. And Free HBO for 6 months. (All 5 or 6 HBO channels plus the HBO on demand). + + Yeah. The trick is simply call and ask. Notice which lines I connected to on the phone menu. The more you bluff, the better they offer. I ended up doing the same thing for my dad, in the East Bay area. They weren't offering HBO, I even asked, but they actually lowered the tv price for 6 months and the internet price for '''12''' months. + + It's funny, isn't it? The loyal customer who pays the monthly bill gets the least out of it. Threaten to throw a tantrum, threaten to downgrade or cancel to save money (I didn't even lie - I could have said thinking about DSL or Satellite tv), and you get rewarded. + --["Users/EdWins"]

Comcast

KaiWan — 2007-10-19 18:52:03

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	+ ------ + ''2007-10-19 19:52:03'' [[nbsp]] high latency. NOT RELIABLE! sucks when you're finishing some last minute stuff. --["Users/KaiWan"]

Comcast

IDoNotExist — 2007-10-19 01:06:55

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	+ ------ + ''2007-10-19 02:06:55'' [[nbsp]] A live comment on an experience with Comcast. I am having intermittent and frequent network and phone connectivity loss through my cable modem / phone device. Being an extremely busy student, I'm extremely limited in when I can be home. Comcast believes that the problem is with the combination cable modem/phone device that I rent from them. However, they absolutely refuse to send me a new device to swap in to see if that might be the problem (I even offered to pick one up at the local Comcast office). Getting this - or any - problem diagnosed requires them to send a technician, which requires scheduling a 4 hour window, and having to stay home during that time. It doesn't matter if the problem could be solved by the customer faster, or if the customer can not be home for an appointment for quite some time. Comcast simply doesn't care. I've never seen service this bad from any company, and the only reason that I've stayed with them is that there are no other providers of internet service at my complex. If you have a choice, be warned, and consider choosing something else. --["Users/IDoNotExist"]

Comcast

AndrewLeonard — 2007-09-28 15:29:07

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	+ ------ + ''2007-09-28 16:29:07'' [[nbsp]] I have to say that I'm impressed with the service at their office. Their central phone system sucks and you pretty much need an in-area phone number to get through the first time. If you have a cell phone number from your home area (510, here), you end up calling their central number, are given another phone number, and once you call the phone number, you're transfered to someone else. Frustrating! I went into the office today to get my digital receiver replaced because it'd gone bad while I was on vacation. They gladly replaced it and helped me add another box onto the account. If you're one of the older members that is paying $100/mo for Cable+Internet, inquire about the triple play and you get the phone service added for the same price (and you can try to get them to waive the $25 install fee). + + No lines, either. --["Users/AndrewLeonard"]

Comcast

JillBenciWoodward — 2007-09-12 09:59:28

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	+ ------ + ''2007-09-12 10:59:28'' [[nbsp]] try going in person to the comcast place in south Davis to resolve whatever problems occur. For the last few years that I have had comcast, the phone customer service was atrocious and frustrating. Then we discovered the wonderful people at the Davis comcast and all the problems in service that occurred (and there have been a lot!) have been resolved quickly, and usually with a nice deal thrown in. DO NOT call customer service, go talk to the people at the office instead. --["Users/JillBenciWoodward"]

Comcast

BradBenedict — 2007-09-08 18:27:46

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	+ ------ + ''2007-09-08 19:27:46'' [[nbsp]] I haven't had any problems with the internet. Maybe one outage in the 6 months or so that I have it. If you're looking for a good source of HD though, I would look elsewhere. I really wish they had more than the 6 or so non-broadcast HD channels that they offer. --["Users/BradBenedict"]

Comcast

GrumpyoldGeek — 2007-08-26 22:45:54

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	+ ------ + ''2007-08-26 23:45:54'' [[nbsp]] Has anyone else had problems spidering websites through Comcast Broadband? I get a burst of download activity followed by 6-7 seconds of stall, followed by another burst of activity. Same program and OS at work, through an Omsoft SDSL connextion runs continuously at the link bandwidth. Looks like some fishy bandwidth limiting going on. --["Users/GrumpyoldGeek"]

Comcast

ElleWeber — 2007-08-23 16:15:24

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	+ ------ + ''2007-08-23 17:15:24'' [[nbsp]] I agree with the above comment. I've been misled many times over the past year. The first three months were fine. Then I set up the automatic payment online, and from then on, the website wouldn't let me access our account online and stopped sending us paper statements. It didn't pay the first month we set up automatic payments, so we were a month behind for a couple months before I realized, since I couldn't access our account. I called the help line and the person said they would fix the online problem and start sending us paper statements again. Neither happened. A month later, I started going in to the office in Davis each month to pay our bill and they constantly misrepresented the amount we owed. The woman I talked to each time (it was the same woman each time, Sabra, or something similar) led us to believe we owed one amount, sometimes told us we were paying our bill in advance, but then we would receive information telling us we still owed money either because we hadn't paid in advance or, once, that we hadn't even paid the last month's bill completely. This continued for five months. When we talked to her the last time, she told us that the person we talked to last time was mistaken, even though she was the one who had talked to us. We tried calling the help line to complain about the treatment, but all they offered us was $10 off our next bill. It was the worst customer service I've ever experienced. We're moving next week and I'm not planning on using Comcast ever again. It's a shame because it seems like they have a lot to offer but the customer service is horrendous. --["Users/ElleWeber"]

Comcast

Roberto — 2007-08-23 08:55:12

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- "2007-08-23 09:46" [[nbsp]] How do I say this nicely.... COMCAST SUCKS! Their customer service is the worst, or perhaps nonexistent. I have spent over 10hrs on the phone with 8 different 'reps' getting absolutely nowhere with all of them! I can't explain with enough passion the level of frustration of not having another choice for internet service. (I am in N.E. Davis, and Yahoo DSL is spoty and slow at times, I had them a few years ago- and their service was bad in winter months). I am of the opinion that monopolies do NOT work. I have spent all this time to accomplish the simple task of setting up an internet connection with a wireless router to network my desktop and laptop without paying out the nose for the service. Unbelievably, in the year 2007 this simple task is yet to be resolved! I'll say it again in hopes that the people at Comcast get it: your customer service SUCKS, stop fleecing people! Your company represents all that is wrong the perceptions of corporations that overcharge and under perform in delivering services. I wish I had another choice, and at this point, I"m willing to either settle for a slower connection or even consider paying more to another carrier that is NOT Comcast. As soon as my offer is over, I will switch over to Yahoo DSL!	+ "2007-08-23 09:46" [[nbsp]] How do I say this nicely.... COMCAST SUCKS! Their customer service is the worst, or perhaps nonexistent. I have spent over 10hrs on the phone with 8 different 'reps' getting absolutely nowhere with all of them! I can't explain with enough passion the level of frustration of not having another choice for internet service. (I am in N.E. Davis, and Yahoo DSL is spoty and slow at times, I had them a few years ago- and their service was bad in winter months). I am of the opinion that monopolies do NOT work. I have spent all this time to accomplish the simple task of setting up an internet connection with a wireless router to network my desktop and laptop without paying out the nose for the service. Unbelievably, in the year 2007 this simple task is yet to be resolved! I'll say it again in hopes that the people at Comcast get it: your customer service SUCKS, stop fleecing people! Your company represents all that is wrong the perceptions of corporations that overcharge and under perform in delivering services. I wish I had another choice, and at this point, I"m willing to either settle for a slower connection or even consider paying more to another carrier that is NOT Comcast. As soon as my offer is over, I will switch over to Yahoo DSL!--["Users/Roberto"]

Comcast

Roberto — 2007-08-23 08:54:05

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	+ ------- + "2007-08-23 09:46" [[nbsp]] How do I say this nicely.... COMCAST SUCKS! Their customer service is the worst, or perhaps nonexistent. I have spent over 10hrs on the phone with 8 different 'reps' getting absolutely nowhere with all of them! I can't explain with enough passion the level of frustration of not having another choice for internet service. (I am in N.E. Davis, and Yahoo DSL is spoty and slow at times, I had them a few years ago- and their service was bad in winter months). I am of the opinion that monopolies do NOT work. I have spent all this time to accomplish the simple task of setting up an internet connection with a wireless router to network my desktop and laptop without paying out the nose for the service. Unbelievably, in the year 2007 this simple task is yet to be resolved! I'll say it again in hopes that the people at Comcast get it: your customer service SUCKS, stop fleecing people! Your company represents all that is wrong the perceptions of corporations that overcharge and under perform in delivering services. I wish I had another choice, and at this point, I"m willing to either settle for a slower connection or even consider paying more to another carrier that is NOT Comcast. As soon as my offer is over, I will switch over to Yahoo DSL!

Comcast

JabberWokky — 2007-08-17 09:48:18

(quick edit)

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- Comcast has been providing cable television service to Davis area residents for a while, and now offers broadband internet service in Davis as well. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"].	+ '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet service in Davis as well. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"].

Comcast

WilliamLewis — 2007-08-16 17:11:07

(quick edit)

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- ''2007-08-16 18:10:40'' [[nbsp]] Their DNS servers frequently screw up. Their tech support doesn't know what a router is (Me: "Router xxx.xx.xxx.xx is dropping packets like crazy." Her: "Router? We don't support that unless you subscribe to our home networking service."). Random outages. Cheap leased equipment. I get the feeling that their network is run by monkeys. :( --["Users/WilliamLewis"]	+ ''2007-08-16 18:10:40'' [[nbsp]] Their DNS servers frequently screw up. Their tech support doesn't know what a router is (Me: "Router xxx.xx.xxx.xx on your network is dropping packets like crazy." Her: "Router? We don't support that unless you subscribe to our home networking service."). Random outages. Cheap leased equipment. I get the feeling that their network is run by monkeys. :( --["Users/WilliamLewis"]

Comcast

WilliamLewis — 2007-08-16 17:10:40

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	+ ------ + ''2007-08-16 18:10:40'' [[nbsp]] Their DNS servers frequently screw up. Their tech support doesn't know what a router is (Me: "Router xxx.xx.xxx.xx is dropping packets like crazy." Her: "Router? We don't support that unless you subscribe to our home networking service."). Random outages. Cheap leased equipment. I get the feeling that their network is run by monkeys. :( --["Users/WilliamLewis"]

Comcast

VincentFox — 2007-08-16 14:32:17

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	+ ------ + ''2007-08-16 15:32:17'' [[nbsp]] I have had Comcast TV service for 2 years, and am very pleased with their cable TV service in Central Davis no outages so far. Their internet service though was variable speeds and needed cable modem reboot at least several times a month. They also have a very restrictive Terms of Service that forbids sharing internet with your neighbor. I switched to Sonic.net DSL instead which actually encourages such sharing. I have a WiFi router, and prefer to split the bill with a neighbor. --["Users/VincentFox"]

Comcast

VincentFox — 2007-08-16 14:29:23

removing manual attempt to add comment

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- ----- - I have had Comcast TV service for several years and they have been very reliable in Central Davis. Their internet service though tended to be unreliable and very variable in speeds. They also have a very restrictive Terms of Service that forbids sharing internet with your neighbor. I went with Sonic.net DSL instead which actually encourages such sharing. If you have a WiFi router, why not split the bill? --["Users/VincentFox"]

Comcast

VincentFox — 2007-08-16 13:44:14

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	+ ----- + I have had Comcast TV service for several years and they have been very reliable in Central Davis. Their internet service though tended to be unreliable and very variable in speeds. They also have a very restrictive Terms of Service that forbids sharing internet with your neighbor. I went with Sonic.net DSL instead which actually encourages such sharing. If you have a WiFi router, why not split the bill? --["Users/VincentFox"]

Comcast

TheodoreSuryapurnama — 2007-08-03 16:35:10

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	+ ------ + ''2007-08-03 17:35:10'' [[nbsp]] I had Comcast at Glacierpoint apartments from Sept 06 to Aug 07 , I don't think the service went out even once, and the speeds were great. There may have been some slow downs, but not slow enough for me to run speed tests or check my router, so it could have just been me, or maybe my roommate was hogging the bandwidth. I got a deal where I paid $25 a month (except for the last) but their standard rate of $50 is too much if you ask me. --["Users/TheodoreSuryapurnama"]

Comcast

NickSchmalenberger — 2007-08-02 17:50:40

fix relative date

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- Comcast had so many problems last winter that ["The Davis Enterprise"] wrote an [http://www.davisenterprise.com/articles/2004/12/02/news/029new2.txt article] about it.	+ Comcast had so many problems in winter of 2005 that ["The Davis Enterprise"] wrote an [http://www.davisenterprise.com/articles/2004/12/02/news/029new2.txt article] about it.

Comcast

WaylandLee — 2007-07-14 01:07:47

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	+ ------ + ''2007-07-14 02:07:47'' [[nbsp]] Just a tip for anyone that's thinking about Comcast. If you don't need cable TV, get DSL. DSL is slower than cable, but with all your neighbors hogging bandwidth (think: downloading + torrents, since a cable connection is shared by the people around you), there'll be tons of times where you'll have almost no connection at all. However, when it actually works, the connection is great. --["Users/WaylandLee"]