Recent Changes for "Comcast" - Davis Wikihttp://daviswiki.org/ComcastRecent Changes of the page "Comcast" on Davis Wiki.en-us Comcasthttp://daviswiki.org/Comcast2014-07-11 03:59:03GeorgeAAlvarezComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 243: </td> <td> Line 243: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2014-07-11 03:59:03'' [[nbsp]] Remember This One, I just came here to say that there service was a big CRAP &amp; so much expensive. --["Users/GeorgeAAlvarez"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-12-16 14:58:56EvaGComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 239: </td> <td> Line 239: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2013-12-16 13:58:56'' [[nbsp]] We reluctantly switched to Comcast a couple of months ago when we moved because AT&amp;T does not offer true high-speed service in our area (L Street and east). To be fair to Comcast, we have screamingly fast speed with them and I appreciate that. But what a scammy company Comcast is. You definitely need to watch for charges every step of the way. We couldn't get the really good rates they advertise online because if you order online you can't arrange to pick up the equipment here in town, meaning you have to wait several weeks for it to be sent or for a rep to come out. Since you can't place your order until the previous tenants release their contract with Comcast, you may only have a day before move-in, so you're stuck buying the service on the phone at higher rates.<br> + <br> + Also, we had terrible internet speeds at first, and when I called they offered to send out a tech. He was very efficient, and by replacing the route we rent from Comcast and a couple of the cables from it (not in the wall), he solved the problem. And then I got a $30.50 service visit charge. Comcast never told me there would be a charge, and I don't see why there should ever be a charge for them to replace their own equipment (especially in the first 30 days). With the help of a reluctant billing supervisor, I got that reversed. Just beware! --["Users/EvaG"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-10-25 17:54:32CatherineCarballo <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 236: </td> <td> Line 236: </td> </tr> <tr> <td> <span>-</span> Anyone thinking of getting Comcast <span>DON</span>'<span>T! DON'T DO IT!</span> Terrible service (for a while I could only use it on certain days for certain times because any other time it would lag beyond belief) and they have terrible customer service. I called to have someone come in and check the wiring on Thursday then they rescheduled it for Friday for some unknown reason and now they want to reschedule for Monday because I didn't call to confirm the appointment that I had made that same day. This isn't the first time they do this to me. When I was trying to get my service installed they literally had me waiting for an hour before someone answered the call. Then I had to give my information and as they were transferring me the call dropped on their end. So I called again, gave my information, being transferred then the call "dropped" yet again. I called yet again wait for another long time before someone else picket up, gave my information and was finally patched through to someone who would help me. They advertise these really great speeds but they don't back it up with the service. To make it worse, customer service is beyond useless in helping out since they will always, always blame it on your computer rather than on themselves. It's never their fault, it's always yours in their view point. Definitely, not worth the time or money. It's better to not have internet than to put up with such inadequacy.<br> <span>-</span> <br> <span>-</span> Had this service for a month and a half now and never before had I had so much problem getting my internet to work. <span>NOT WORTH AT ALL!</span> --A deeply unsatisfied customer </td> <td> <span>+</span> Anyone thinking of getting Comcast <span>don</span>'<span>t do it if you want to preserve your sanity.</span> Terrible service (for a while I could only use it on certain days for certain times because any other time it would lag beyond belief) and they have terrible customer service. I called to have someone come in and check the wiring on Thursday then they rescheduled it for Friday for some unknown reason and now they want to reschedule for Monday because I didn't call to confirm the appointment that I had made that same day. This isn't the first time they do this to me. When I was trying to get my service installed they literally had me waiting for an hour before someone answered the call. Then I had to give my information and as they were transferring me the call dropped on their end. So I called again, gave my information, being transferred then the call "dropped" yet again. I called yet again wait for another long time before someone else picket up, gave my information and was finally patched through to someone who would help me. They advertise these really great speeds but they don't back it up with the service. To make it worse, customer service is beyond useless in helping out since they will always, always blame it on your computer rather than on themselves. It's never their fault, it's always yours in their view point. Definitely, not worth the time or money. It's better to not have internet than to put up with such inadequacy.<br> <span>+</span> <br> <span>+</span> Had this service for a month and a half now and never before had I had so much problem getting my internet to work. <span>Maybe if I use an ethernet cable all the time it won't lag.</span> --A deeply unsatisfied customer </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-10-25 17:37:53CatherineCarballo <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 233: </td> <td> Line 233: </td> </tr> <tr> <td> </td> <td> <span>+ -----<br> + 2013-10-25<br> + <br> + Anyone thinking of getting Comcast DON'T! DON'T DO IT! Terrible service (for a while I could only use it on certain days for certain times because any other time it would lag beyond belief) and they have terrible customer service. I called to have someone come in and check the wiring on Thursday then they rescheduled it for Friday for some unknown reason and now they want to reschedule for Monday because I didn't call to confirm the appointment that I had made that same day. This isn't the first time they do this to me. When I was trying to get my service installed they literally had me waiting for an hour before someone answered the call. Then I had to give my information and as they were transferring me the call dropped on their end. So I called again, gave my information, being transferred then the call "dropped" yet again. I called yet again wait for another long time before someone else picket up, gave my information and was finally patched through to someone who would help me. They advertise these really great speeds but they don't back it up with the service. To make it worse, customer service is beyond useless in helping out since they will always, always blame it on your computer rather than on themselves. It's never their fault, it's always yours in their view point. Definitely, not worth the time or money. It's better to not have internet than to put up with such inadequacy.<br> + <br> + Had this service for a month and a half now and never before had I had so much problem getting my internet to work. NOT WORTH AT ALL! --A deeply unsatisfied customer</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-07-29 19:11:35JaceWinterComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 227: </td> <td> Line 227: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2013-07-29 19:11:35'' [[nbsp]] I previously had AT&amp;T and after moving to comcast, I felt that it was a whole lot faster. That's the good thing.<br> + <br> + I first got a good deal with comcast internet, $37.99 for 12 mgbps a month for a whole year. I had to move to a different apartment and comcast sent out a technician to turn on my new apartment's connection or whatever you would call it. They charged me I think it was an additional $39.99, more than what I pay for a month for my service, but I couldn't do anything since there was no service in my new apartment for 90 days+. The technician then asked me if he could drill a hole in my wall, and since I did not know what he wanted to actually do, I allowed him. He FAILED to notify me of an additional charge of $21.99 for the socket he put in the wall. If he notified me about the charge, I would have said no and drilled the hole myself because it was a simple hole that was only 5 inches across to where he needed to put the line to my router. I called comcast and the representative I managed to talk to was able to remove the charge and mentioned that it will reflect in my bill soon, and I also received a letter in the mail telling me of the change in my bill.<br> + <br> + I then paid my bill for sixty something dollars (my regular bill+the technician) the following month. That was about 3 weeks ago, and now I check my online statement to see when the next bill is due and I see the $21.99 charge+ a late charge! I am very upset at Comcast at the moment, and they are getting an earful from me once I get on the line with a representative. --["Users/JaceWinter"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-06-19 04:46:36MaxLucas <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 23: </td> <td> Line 23: </td> </tr> <tr> <td> <span>-</span> Comcast<span>s logo was</span> changed in 2012 to permanently include the NBC Peacock logo. </td> <td> <span>+</span> Comcast changed<span>&nbsp;its logo</span> in 2012 to permanently include the NBC Peacock logo. </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-06-18 23:13:52MaxLucasNBC <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 15: </td> </tr> <tr> <td> <span>-</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet and telephone service in Davis as well. In addition, Xfinity also provides home security systems and monitoring including video monitoring. They also provide thermostat/lighting control. This is all controlled from a 24/7 Comcast monitoring center. Sleep well because Comcast is watching you... The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"].<span>&nbsp;The company</span> has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise.<br> <span>-</span> <br> <span>-</span> Comcast <span>owns</span> 51%<span>&nbsp;of</span> NBC <span>Universal. It also owns Fandango.com and holds ownership in many cable TV networ</span>k<span>s.</span> </td> <td> <span>+</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet and telephone service in Davis as well. In addition, Xfinity also provides home security systems and monitoring including video monitoring. They also provide thermostat/lighting control. This is all controlled from a 24/7 Comcast monitoring center. Sleep well because Comcast is watching you... The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"].<span><br> + <br> + Comcast</span> has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise.<br> <span>+</span> <br> <span>+ Xfinity commercials and online advertisements now omit the use of</span> Comcast <span>name almost entirely.<br> + <br> + Comcast owns all of NBC Universal. They used to own only</span> 51%<span>, but Comcast decided to buy the rest in order further their quest for world domination. Comcast also owns Fandango.com and holds ownership in many cable TV networks.<br> + <br> + Comcasts logo was changed in 2012 to permanently include the</span> NBC <span>Peacoc</span>k<span>&nbsp;logo.</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2013-02-09 13:57:09hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 219: </td> <td> Line 219: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2013-02-09 12:57:09'' [[nbsp]] Returned my equipment a month ago. Today some service person called saying they were coming to an apartment I no longer live in to pick up a modem that I don't have and now I have to sort all this crap out. They really need to get their shit together. Corporate office was closed so I had to go through their regular customer service, but the person I talked to was pleasant enough. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-09-19 00:55:37JournaL <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 213: </td> <td> Line 213: </td> </tr> <tr> <td> <span>-</span> ''2012-09-19 00:50:19'' [[nbsp]] It has been my first year as a Davis Comcast subscriber. Speeds are decent (as expected from Comcast), much better than other internet options out there (I have a Docsis 3.0 Modem-works nicely and no rental fee). My first month was very strange. I signed up for their Blast internet and crappy digital TV (because it was cheaper than just the Blast Internet itself-I myself don't have a TV so this isn't really useful unless you want to create an Xfinity account to watch ESPN3 or something. Oh, and a digital cable box is not the same as a HD cable box) They sent out a tech to install/configure the internet (which I could have done at home with my cell phone, reading off the MAC Address) and cable box, but the tech ran out of cable boxes and told me they will send me one. The cable box arrives a week later, by then I got my first bill, which was very strange, around $115. $50 was installation, and $65 was for the internet and cable package (even though the advertised price was $39.99). I talked to my Comcast rep in Davis, who told me that I will pay for partial amount (just installation fee) and they send me a new, separate invoice for my first months service. Days go by, and I get calls on my cell from Comcast during class, threatening to cancel service if I did not pay. I called Comcast directly and they told me they will fix my bill. Another week goes by, and I get calls from debt collectors, urging me to pay. I finally get the new invoice in the mail and that bill still isn't right (about $60). I call Comcast a final third time and they told me my account shows $41.40, and they will contact the debt collectors to stop harassing and send out another invoice in the mail. Finally after a month and a half, I cleared my account and paid for installation and my first month's bill. Since then the internet has been decent, and I have been paying a constant fee; no problems for a year.<br> <span>-</span> <br> <span>-</span> Note that after one year their rates change again, depending on what contract you signed. I had $39.99 for an entire year which is a special deal opposed to the 6 month deal. After one year the price increased to $54.99, and after two years the price will be the standard normal monthly service fee of $79.99 </td> <td> <span>+</span> ''2012-09-19 00:50:19'' [[nbsp]] It has been my first year as a Davis Comcast subscriber. Speeds are decent (as expected from Comcast), much better than other internet options out there (I have a Docsis 3.0 Modem-works nicely and no rental fee). My first month was very strange. I signed up for their Blast internet and crappy digital TV (because it was cheaper than just the Blast Internet itself-I myself don't have a TV so this isn't really useful unless you want to create an Xfinity account to watch ESPN3 or something. Oh, and a digital cable box is not the same as a HD cable box) They sent out a tech to install/configure the internet (which I could have done at home with my cell phone, reading off the MAC Address) and cable box, but the tech ran out of cable boxes and told me they will send me one. The cable box arrives a week later, by then I got my first bill, which was very strange, around $115. $50 was installation, and $65 was for the internet and cable package (even though the advertised price was $39.99). I talked to my Comcast rep in Davis, who told me that I will pay for partial amount (just installation fee) and they send me a new, separate invoice for my first months service. Days go by, and I get calls on my cell from Comcast during class, threatening to cancel service if I did not pay. I called Comcast directly and they told me they will fix my bill. Another week goes by, and I get calls from debt collectors, urging me to pay. I finally get the new invoice in the mail and that bill still isn't right (about $60). I call Comcast a final third time and they told me my account shows $41.40, and they will contact the debt collectors to stop harassing and send out another invoice in the mail. Finally after a month and a half, I cleared my account and paid for installation and my first month's bill. Since then the internet has been decent, and I have been paying a constant <span>monthly </span>fee; no problems for a year.<br> <span>+</span> <br> <span>+</span> Note that after one year their rates change again, depending on what contract you signed. I had $39.99 <span>per month </span>for an entire year which is a special deal opposed to the 6 month deal. After one year the price increased to $54.99<span>&nbsp;per month</span>, and after two years the price will be the standard normal monthly service fee of $79.99 </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-09-19 00:53:03JournaL <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 213: </td> <td> Line 213: </td> </tr> <tr> <td> <span>-</span> ''2012-09-19 00:50:19'' [[nbsp]] It has been my first year as a Davis Comcast subscriber. Speeds are decent (as expected from Comcast), much better than other internet options out there (I have a Docsis 3.0 Modem-works nicely and no rental fee). My first month was very strange. I signed up for their Blast internet and crappy digital TV (because it was cheaper than just the Blast Internet itself.<span>.</span>) They sent out a tech to install/configure the internet (which I could have done at home with my cell phone, reading off the MAC Address) and cable box, but the tech ran out of cable boxes and told me they will send me one. The cable box arrives a week later, by then I got my first bill, which was very strange, around $115. $50 was installation, and $65 was for the internet and cable package (even though the advertised price was $39.99). I talked to my Comcast rep in Davis, who told me that I will pay for partial amount (just installation fee) and they send me a new, separate invoice for my first months service. Days go by, and I get calls on my cell from Comcast during class, threatening to cancel service if I did not pay. I called Comcast directly and they told me they will fix my bill. Another week goes by, and I get calls from debt collectors, urging me to pay. I finally get the new invoice in the mail and that bill still isn't right (about $60). I call Comcast a final third time and they told me my account shows $41.40, and they will contact the debt collectors to stop harassing and send out another invoice in the mail. Finally after a month and a half, I cleared my account and paid for installation and my first month's bill. Since then the internet has been decent, and I have been paying a constant fee; no problems for a year. </td> <td> <span>+</span> ''2012-09-19 00:50:19'' [[nbsp]] It has been my first year as a Davis Comcast subscriber. Speeds are decent (as expected from Comcast), much better than other internet options out there (I have a Docsis 3.0 Modem-works nicely and no rental fee). My first month was very strange. I signed up for their Blast internet and crappy digital TV (because it was cheaper than just the Blast Internet itself<span>-I myself don't have a TV so this isn't really useful unless you want to create an Xfinity account to watch ESPN3 or something</span>.<span>&nbsp;Oh, and a digital cable box is not the same as a HD cable box</span>) They sent out a tech to install/configure the internet (which I could have done at home with my cell phone, reading off the MAC Address) and cable box, but the tech ran out of cable boxes and told me they will send me one. The cable box arrives a week later, by then I got my first bill, which was very strange, around $115. $50 was installation, and $65 was for the internet and cable package (even though the advertised price was $39.99). I talked to my Comcast rep in Davis, who told me that I will pay for partial amount (just installation fee) and they send me a new, separate invoice for my first months service. Days go by, and I get calls on my cell from Comcast during class, threatening to cancel service if I did not pay. I called Comcast directly and they told me they will fix my bill. Another week goes by, and I get calls from debt collectors, urging me to pay. I finally get the new invoice in the mail and that bill still isn't right (about $60). I call Comcast a final third time and they told me my account shows $41.40, and they will contact the debt collectors to stop harassing and send out another invoice in the mail. Finally after a month and a half, I cleared my account and paid for installation and my first month's bill. Since then the internet has been decent, and I have been paying a constant fee; no problems for a year. </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-09-19 00:50:19JournaLComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 212: </td> <td> Line 212: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-09-19 00:50:19'' [[nbsp]] It has been my first year as a Davis Comcast subscriber. Speeds are decent (as expected from Comcast), much better than other internet options out there (I have a Docsis 3.0 Modem-works nicely and no rental fee). My first month was very strange. I signed up for their Blast internet and crappy digital TV (because it was cheaper than just the Blast Internet itself..) They sent out a tech to install/configure the internet (which I could have done at home with my cell phone, reading off the MAC Address) and cable box, but the tech ran out of cable boxes and told me they will send me one. The cable box arrives a week later, by then I got my first bill, which was very strange, around $115. $50 was installation, and $65 was for the internet and cable package (even though the advertised price was $39.99). I talked to my Comcast rep in Davis, who told me that I will pay for partial amount (just installation fee) and they send me a new, separate invoice for my first months service. Days go by, and I get calls on my cell from Comcast during class, threatening to cancel service if I did not pay. I called Comcast directly and they told me they will fix my bill. Another week goes by, and I get calls from debt collectors, urging me to pay. I finally get the new invoice in the mail and that bill still isn't right (about $60). I call Comcast a final third time and they told me my account shows $41.40, and they will contact the debt collectors to stop harassing and send out another invoice in the mail. Finally after a month and a half, I cleared my account and paid for installation and my first month's bill. Since then the internet has been decent, and I have been paying a constant fee; no problems for a year.<br> + <br> + Note that after one year their rates change again, depending on what contract you signed. I had $39.99 for an entire year which is a special deal opposed to the 6 month deal. After one year the price increased to $54.99, and after two years the price will be the standard normal monthly service fee of $79.99<br> + <br> + Comcast isn't too bad, after you dispute their charges and call them numerous times. Then they back off.<br> + --["Users/JournaL"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-07-25 00:09:41MaxLucas <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 15: </td> </tr> <tr> <td> <span>-</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet and telephone service in Davis as well. In addition, Xfinity also provides home security systems and monitoring including video monitoring. <span>t</span>hey also provide thermostat/lighting control. This is all controlled from a 24/7 Comcast monitoring center. Sleep well because Comcast is watching you... The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise. </td> <td> <span>+</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet and telephone service in Davis as well. In addition, Xfinity also provides home security systems and monitoring including video monitoring. <span>T</span>hey also provide thermostat/lighting control. This is all controlled from a 24/7 Comcast monitoring center. Sleep well because Comcast is watching you... The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise. </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-07-25 00:05:57MaxLucasComcast Xfinity security monitoring and video monitoring now being sold <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 15: </td> </tr> <tr> <td> <span>-</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet and telephone service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise. </td> <td> <span>+</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet and telephone service in Davis as well<span>. In addition, Xfinity also provides home security systems and monitoring including video monitoring. they also provide thermostat/lighting control. This is all controlled from a 24/7 Comcast monitoring center. Sleep well because Comcast is watching you..</span>. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise. </td> </tr> <tr> <td> Line 28: </td> <td> Line 28: </td> </tr> <tr> <td> </td> <td> <span>+ <br> + Xfinity is no longer just a cable, internet, and telephone provider. They are now selling home security services and thermostat/lighting control. Yes, Comcast can now control your home security, lights, and temperature. Remote control and video monitoring is available. You can access your home's systems from a mobile phone or computer.</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-07-11 17:01:20JaneFitzsimmons(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 209: </td> <td> Line 209: </td> </tr> <tr> <td> <span>-</span> ''2012-07-11 16:59:12'' [[nbsp]] I despise Comcast. My services started in January 2012, but Comcast forgot to ship my equipment and it didn't arrive until January 30th. They still wanted to charge me for the first month... every month since then has been hell. Service outages are the least of my problems. Comcast tries to slam ridiculous charges on me regularly and it's a pain in the neck to call in, wait on hold, then get transferred around for eternity to take<span>&nbsp;the charges removed. Sometimes I go through the entire process and realize nothing was taken care of - the charges were not removed. S</span>o I have to do it all over again! I spend hours dealing with Comcast every month. I cancelled service on the first of this month (which was a miserable process that took hours) and I've never been happier. I vote with my dollar and I refuse to vote for Comcast in the future unless they make some serious changes. --["Users/JaneFitzsimmons"] </td> <td> <span>+</span> ''2012-07-11 16:59:12'' [[nbsp]] I despise Comcast. My services started in January 2012, but Comcast forgot to ship my equipment and it didn't arrive until January 30th. They still wanted to charge me for the first month... every month since then has been hell. Service outages are the least of my problems. Comcast tries to slam ridiculous charges on me regularly and it's a pain in the neck to call in, wait on hold, then get transferred around for eternity to <span>get the charges removed. Sometimes I go through the entire process and realize nothing was </span>take<span>n care of, s</span>o I have to do it all over again! I spend hours dealing with Comcast every month. I cancelled service on the first of this month (which was a miserable process that took hours)<span>,</span> and I've never been happier. I vote with my dollar and I refuse to vote for Comcast in the future unless they make some serious changes. --["Users/JaneFitzsimmons"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-07-11 17:00:03JaneFitzsimmons(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p>No differences found!</div> Comcasthttp://daviswiki.org/Comcast2012-07-11 16:59:59JaneFitzsimmons(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 209: </td> <td> Line 209: </td> </tr> <tr> <td> <span>-</span> ''2012-07-11 16:59:12'' [[nbsp]] I despise Comcast. My services started in January 2012 but Comcast forg<span>e</span>t to ship my equipment and it didn't arrive until January 30th. They still wanted to charge me for the first month... every month since then has been hell. Service outages are the least of my problems. Comcast tries to slam ridiculous charges on me regularly and it's a pain in the neck to call in, wait on hold, then get transferred around for eternity to take the charges removed. Sometimes I go through the entire process and realize nothing was taken care of - the charges were not removed. So I have to do it all over again! I spend hours dealing with Comcast every month. I cancelled service on the first of this month (which was a miserable process that took hours) and I've never been happier. I vote with my dollar and I refuse to vote for Comcast in the future unless they make some serious changes. --["Users/JaneFitzsimmons"] </td> <td> <span>+</span> ''2012-07-11 16:59:12'' [[nbsp]] I despise Comcast. My services started in January 2012<span>,</span> but Comcast forg<span>o</span>t to ship my equipment and it didn't arrive until January 30th. They still wanted to charge me for the first month... every month since then has been hell. Service outages are the least of my problems. Comcast tries to slam ridiculous charges on me regularly and it's a pain in the neck to call in, wait on hold, then get transferred around for eternity to take the charges removed. Sometimes I go through the entire process and realize nothing was taken care of - the charges were not removed. So I have to do it all over again! I spend hours dealing with Comcast every month. I cancelled service on the first of this month (which was a miserable process that took hours) and I've never been happier. I vote with my dollar and I refuse to vote for Comcast in the future unless they make some serious changes. --["Users/JaneFitzsimmons"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-07-11 16:59:12JaneFitzsimmonsComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 208: </td> <td> Line 208: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-07-11 16:59:12'' [[nbsp]] I despise Comcast. My services started in January 2012 but Comcast forget to ship my equipment and it didn't arrive until January 30th. They still wanted to charge me for the first month... every month since then has been hell. Service outages are the least of my problems. Comcast tries to slam ridiculous charges on me regularly and it's a pain in the neck to call in, wait on hold, then get transferred around for eternity to take the charges removed. Sometimes I go through the entire process and realize nothing was taken care of - the charges were not removed. So I have to do it all over again! I spend hours dealing with Comcast every month. I cancelled service on the first of this month (which was a miserable process that took hours) and I've never been happier. I vote with my dollar and I refuse to vote for Comcast in the future unless they make some serious changes. --["Users/JaneFitzsimmons"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-06-02 23:44:25SadieHutchisonComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 206: </td> <td> Line 206: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-06-02 23:44:25'' [[nbsp]] COMCAST IS HORRIBLE!!!!! I had them for a year and I kid you not, literally EVERY SINGLE bill they would try to charge me at least $50 more than what I should've been paying for a variety of bullshit charges that they'd try to sneak on my bill. I spent a whole day each month just being passed around on the phone from person to person just to get the damn charges taken off. Avoid them at all costs!!!! --["Users/SadieHutchison"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-04-30 19:23:22DCWineComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 204: </td> <td> Line 204: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-04-30 19:23:22'' [[nbsp]] One year later, Comcast has sent a collection agency for $30 after me. My roomate and I had pixilated service for two straight months, and were getting BS answers mixed with discounts off our monthly charges. Once we had enough of about a week of nothing but pixilation, we switched to Directv. I have all emails on file, and yes, I am willing to go to court over $30. I swore their commercials claimed they are now putting customer service first, but I suppose nowadays trusting commercials is just foolish. No I do not work for Directv, but we had one day of it not working and we already have a next day appointment for them to fix it. --["Users/DCWine"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-04-22 20:29:19frankinDavisComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 202: </td> <td> Line 202: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-04-22 20:29:19'' [[nbsp]] COmcast is the worst company to do ANY business with!! In fact my service has "hiccups" all the time!! They want to charge me $121.90!! Better Buisiness is going to get a report on them. It's very ridiculous when you supposedly get a good company, and all your service is shit!! I am going to report them to everyone I can!! BBB, Call Curtis, and as many other watch dog types I can!! This company is the biggest rip off you can ever blow any money on!! DO yourself a BIG favor and try to find a better company! --["Users/frankinDavis"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-04-22 20:23:58frankinDavis <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 202: </td> <td> Line 202: </td> </tr> <tr> <td> <span>- ''2012-04-22 20:03:18'' [[nbsp]] I think Comcast needs some kind of Legal stuff to happen before anything gets done!! They are FULL OF SHIT, theire service sucks, and on top of it.... Try to get an actual person on the phone!! Fuck them and their shitty service! FUCK YOU COMCAST, I HOPE YOUR SHIT SERVICE Gets back 10 fold the crap you put everyone else through! FUCK YOU IN YOUR NECK! --["Users/frankinDavis"]</span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-04-22 20:03:18frankinDavisComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 201: </td> <td> Line 201: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-04-22 20:03:18'' [[nbsp]] I think Comcast needs some kind of Legal stuff to happen before anything gets done!! They are FULL OF SHIT, theire service sucks, and on top of it.... Try to get an actual person on the phone!! Fuck them and their shitty service! FUCK YOU COMCAST, I HOPE YOUR SHIT SERVICE Gets back 10 fold the crap you put everyone else through! FUCK YOU IN YOUR NECK! --["Users/frankinDavis"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-02-14 11:06:08WilliamLewisscheduled maintenance <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 15: </td> </tr> <tr> <td> <span>-</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise. </td> <td> <span>+</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet <span>and telephone </span>service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features, thus guaranteeing an inability to deliver what they promise. </td> </tr> <tr> <td> Line 18: </td> <td> Line 18: </td> </tr> <tr> <td> </td> <td> <span>+ <br> + Comcast's scheduled maintenance windows start at 12:30 AM. Your phone and internet might go down then. And you won't be given any notice. If you regularly stay up all night working on some assignment, this will probably bite you eventually.</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-02-10 19:54:38JohnmlambertComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 197: </td> <td> Line 197: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-02-10 18:54:38'' [[nbsp]] Comcast is by far THE WORST company I have ever dealt with in terms of customer service and billing. Despite the fact that I signed up for the service with a real-live, physical salesman, Comcast charged me almost double what my first month's bill should have been. Despite the fact that I had a signed contract (how often can you say that these days?), it took three phone calls and a trip to the Comcast office to get them to honor the rate I signed up for. Comcast cobbles your bill together from an assortment of temporary discounts, promotional rates, and credits, all of which expire at different times and without any notice. So once or twice a year my bill unexpectedly doubles, and I have to go through a fresh round of threatening to cancel, getting the bill fixed, and signing up for some new motley assortment of discounts. The latest fiasco was a $77 service charge they slapped me with after sending a technician out to reconnect a cable one of their other technicians had accidentally disconnected while working on someone else's hookup. Seriously... $77 for a 5 minute visit to screw a cable back in. It only took an hour to get things sorted out on the phone this time though. That's my personal record! --["Users/Johnmlambert"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2012-02-04 17:39:25KrisKalishComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 195: </td> <td> Line 195: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2012-02-04 16:39:25'' [[nbsp]] @CovertProfessor I had similar issues in December as well. In fact, ever since mid-December I've had strange problems where the quality of my connection changes erratically for a few hours then it cures itself for the rest of the day. It's quite frustrating. Is anyone experiencing similar issues? --["Users/KrisKalish"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-31 14:23:38CovertProfessor(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 194: </td> <td> Line 194: </td> </tr> <tr> <td> <span>-</span> I guess my whole neighborhood needs new<span>s</span> computers then, too. ---cp </td> <td> <span>+</span> I guess my whole neighborhood needs new computers then, too. ---cp </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-31 14:22:46CovertProfessor <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 192: </td> <td> Line 192: </td> </tr> <tr> <td> <span>-</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Was getting 33% packet loss in the evening, which became 60% and then completely out again through the evening until the morning of 31 December. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> <td> <span>+</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Was getting 33% packet loss in the evening, which became 60% and then completely out again through the evening until the morning of 31 December<span>, when it was sporadically in and out</span>. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> </tr> <tr> <td> Line 194: </td> <td> Line 194: </td> </tr> <tr> <td> </td> <td> <span>+ I guess my whole neighborhood needs news computers then, too. ---cp</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-31 14:14:44ComcastBob <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 193: </td> <td> Line 193: </td> </tr> <tr> <td> </td> <td> <span>+ Phone support can only do so much when the problem's on your end. You probably just need a new computer. Good luck with it, I know once you get it straightened out you'll love Comcast!</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-31 14:08:30CovertProfessor(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 192: </td> <td> Line 192: </td> </tr> <tr> <td> <span>-</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Was getting 33% packet loss in the evening, which became 60% and then out again through the evening until the morning of 31 December. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> <td> <span>+</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Was getting 33% packet loss in the evening, which became 60% and then <span>completely </span>out again through the evening until the morning of 31 December. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-31 14:08:12CovertProfessor <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 192: </td> <td> Line 192: </td> </tr> <tr> <td> <span>-</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Was getting 33% packet loss in the evening. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> <td> <span>+</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Was getting 33% packet loss in the evening<span>, which became 60% and then out again through the evening until the morning of 31 December</span>. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-30 20:29:21CovertProfessor <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 192: </td> <td> Line 192: </td> </tr> <tr> <td> <span>-</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> <td> <span>+</span> ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. <span>Was getting 33% packet loss in the evening. </span>Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-30 14:29:46CovertProfessorComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 191: </td> <td> Line 191: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-12-30 13:29:46'' [[nbsp]] Our internet service was unavailable for much of 29 December and through the morning of 30 December. Technical support was, as usual, unhelpful. Yay, Comcast. --["Users/CovertProfessor"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-12-30 14:22:23CovertProfessormoving TOC up <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> </td> <td> <span>+ [[TableOfContents(right)]]</span> </td> </tr> <tr> <td> Line 25: </td> <td> Line 26: </td> </tr> <tr> <td> <span>- <br> - [[TableOfContents()]]</span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-10-14 16:17:26EricWeckerComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 190: </td> <td> Line 190: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-10-14 16:17:26'' [[nbsp]] Does anyone know how to get a channel listing by network of Comcast stations? I have been searching for years. --["Users/EricWecker"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-10-03 14:34:06hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 188: </td> <td> Line 188: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-10-03 14:34:06'' [[nbsp]] Supposedly I have a bill or something that was due on the 29th of September, at least when I chatted with a representative who could see the updated bill, which I can't see online for some reason, supposedly because they haven't updated my online account yet... what is this I don't even. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-09-30 21:24:48WajinkiComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 186: </td> <td> Line 186: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-09-30 21:24:48'' [[nbsp]] Yep. At the beginning of every single UCD school year, Comcast users in Davis experience issues with their service. They don't seem interested in anticipating the increased usage when 15K-20K students, staff, and faculty come back after the summer and start using the internet. I guess it makes a kind of sense. Why should they spend any money on preparing for the issue ahead of time when they can just wait for the torrent of pissed off phone calls, and then invest the minimum amount of money and effort to make most of the complaints stop? --["Users/Wajinki"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-09-26 20:30:34RichardLComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 184: </td> <td> Line 184: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-09-26 20:30:34'' [[nbsp]] Well UCD is back in full swing and once again Comcast has demonstrated to me they cant handle the load in terms of internet bandwidth-- you blow Comcast. If it didn't take 2 minutes to get to this page (cant even log into my email account)I'd let you know by email-- already did by phone and you are aware of cable and internet issues in my area... gee thanks. --["Users/RichardL"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-09-14 08:16:02hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 182: </td> <td> Line 182: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-09-14 08:16:02'' [[nbsp]] Those fuckers now make you download some shit software that basically resets your browser's home page and search engine in order to activate their service. FUCK COMCAST. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-09-07 14:08:24hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 180: </td> <td> Line 180: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-09-07 14:08:24'' [[nbsp]] I love how their phone line puts you on hold for twenty minutes when they are closed and then they tell you to call back later. Seriously, they cannot have a message that tells you that they are closed? Been dealing with assholes reading off scripts for the past week and I still don't have the internets. If I ever go postal, it's going to be in a Comcast building. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-09-04 14:09:07TomGarbersonComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 174: </td> <td> Line 174: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-09-04 14:09:07'' [[nbsp]] Interesting factoid. If you call and go to the "change or upgrade your account" thing in the menu, they ''will not'' discount your rates. I made my usual periodic call to knock my TV/internet rates back down to a reasonable level, and the woman I reached outright said she couldn't give me a discounted rate, except for the slight decrease I'd get if I added voice to my account ($144/month down to $136/month). So I thanked her and said I'd be making inquiries into switching over to DirectTV. That's when she told me that their "loyalty department" is closed on Sundays, but before I switch I should be sure to call back during the week and select "downgrade" at the menu, because they could probably offer me a better rate.<br> + <br> + Moral of the story: they won't help you unless you tell them you're leaving. Good to know!<br> + <br> + As usual, if they won't knock my bill back below $100/month I'll be leaving Comcast. I'll report in with what kind of results I get. For those who're curious, by the way, DirectTV is currently offering a 210-channel package including free HD and free NFL ticket for $35/mo for the first year, bumping up to $50/mo for the second year of a 2-year contract. MUCH cheaper than the 140 or so than my current 140 or so channels on Comcast that don't include NFL and cost about $75/mo. --["Users/TomGarberson"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-08-22 08:18:31hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 172: </td> <td> Line 172: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-08-22 08:18:31'' [[nbsp]] They keep charging me for a modem that I never got since I purchased my own years ago and I keep having to call them about it. Wish they could keep better track of their records. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-08-19 10:55:33hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 170: </td> <td> Line 170: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-08-19 10:55:33'' [[nbsp]] Moving and asked them to disconnect on 8/20/2011. Idiots disconnected today. Hopefully getting reconnected will be smoother, although I doubt it from previous problems with them. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-08-08 13:53:21CovertProfessorComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 168: </td> <td> Line 168: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-08-08 13:53:21'' [[nbsp]] There was a ~45 minute outage today, apparently widespread in the area (according to Comcast's automated message). --["Users/CovertProfessor"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-06-21 11:26:11hankim <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> <tr> <td> Line 168: </td> <td> Line 167: </td> </tr> <tr> <td> </td> <td> <span>+ * I was transferred to one of those people too. She said she would call me back but never did... foreveralone.jpg. Now I get a discounted price of $45 a month (after annoying some more people), if they actually arranged this properly, unlike the previous experiences I've had with them not giving me the proper price for months on end. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-06-21 11:23:48jsbmeb <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> <tr> <td> Line 168: </td> <td> Line 167: </td> </tr> <tr> <td> <span>-</span> ''2011-06-21 11:22:59'' [[nbsp]] I've found that threatening to cancel my account is the ONLY way to get the service I need or speak to someone who will help me efficiently and accurately. Last time I did this (I've done it twice now) was because I ha<span>s=</span>d been quoted one price over the phone when I made the install appt. but then was billed for a higher amount. I called 1-800-COMCAST to resolve. <span>Talk about killing you with kindness! </span>All they kept telling me was how sorry they were that I was unhappy but they couldn't do anything because they were actually a call center in the Phillapines. Finally after I got fed up and said I would cancel my service, I was magically transferred to a cool lady in Sacramento who took care of everything in in less than 10 minutes. --["Users/jsbmeb"] </td> <td> <span>+</span> ''2011-06-21 11:22:59'' [[nbsp]] I've found that threatening to cancel my account is the ONLY way to get the service I need or speak to someone who will help me efficiently and accurately. Last time I did this (I've done it twice now) was because I had been quoted one price over the phone when I made the install appt. but then was billed for a higher amount<span>&nbsp;later</span>. I called 1-800-COMCAST to resolve. All they kept telling me was how sorry they were that I was unhappy but they couldn't do anything because they were actually a call center in the Phillapines. Finally after I got fed up and said I would cancel my service, I was magically transferred to a cool lady in Sacramento who took care of everything in in less than 10 minutes. --["Users/jsbmeb"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-06-21 11:22:59jsbmebComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 167: </td> <td> Line 167: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-06-21 11:22:59'' [[nbsp]] I've found that threatening to cancel my account is the ONLY way to get the service I need or speak to someone who will help me efficiently and accurately. Last time I did this (I've done it twice now) was because I has=d been quoted one price over the phone when I made the install appt. but then was billed for a higher amount. I called 1-800-COMCAST to resolve. Talk about killing you with kindness! All they kept telling me was how sorry they were that I was unhappy but they couldn't do anything because they were actually a call center in the Phillapines. Finally after I got fed up and said I would cancel my service, I was magically transferred to a cool lady in Sacramento who took care of everything in in less than 10 minutes. --["Users/jsbmeb"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-06-21 07:46:41JabberWokkyProbably not. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- ||&lt;#ffffaa tablewidth="100%"&gt;[[Image(Failure.png, noborder)]]||&lt;#ffffaa&gt;'''Having an Outage in your Internet Service?''' It may be related to the '''["/September 2010 Outage" September 2010 Outage]'''. While many people are reporting that their service has improved, feel free to add ''your'' experiences to the ["/September 2010 Outage" entry about the outage].||</span> </td> <td> <span>+ </span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-06-21 07:41:44Wes-PComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 165: </td> <td> Line 165: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-06-21 07:41:44'' [[nbsp]] And after a weekend of hell, thanks to Comcast stating they did not have a payment I made two months ago, I called them to set up a cancellation date telling them I was switching to AT&amp;T (had already made the appointment). Miraculously, my payment showed up in their system this morning... I hate you Comcast. --["Users/Wes-P"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-06-13 01:40:19hankimComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 163: </td> <td> Line 163: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-06-13 01:40:19'' [[nbsp]] So I checked in on my internet plan since I wanted to make sure I could end it when I am moving to another place without any fees or something and was told I basically had a fixed rate of $29.99 a month last month. This month I get a notification from my bank telling me that I got a charge of $59.95 from Comcast. So now I go back to ask what happened and am being told that I didn't have a fixed rate and my promotional rate expired. Assholes. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-16 21:36:48JabberWokkyAn observation. In finite time, at any rate. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 16: </td> <td> Line 16: </td> </tr> <tr> <td> <span>-</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features. </td> <td> <span>+</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The company has rebranded their digital cable, internet, and telephone services to Xfinity. The rebranding was done to try to distance themselves from past negative interactions with their customer base nationwide. Xfinity stands for infinite content choices and cross-platform features<span>, thus guaranteeing an inability to deliver what they promise</span>. </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-16 21:25:33MaxLucasrevised <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 16: </td> <td> Line 16: </td> </tr> <tr> <td> <span>-</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The <span>are currentl</span>y <span>in the </span>p<span>rocess of rebranding all their</span> p<span>roducts to</span> Xfinity <span>with a </span>p<span>ossible com</span>pany<span>-wide name change as well to distance themselves from past negative interactions with their customer base nationwide</span>. </td> <td> <span>+</span> '''Comcast''' has been providing ["Media" cable television service] to ["Davis"] area residents for a while, and now offers broadband internet service in Davis as well. The ["City of Davis"] ["Telecommunications Commission"] is in charge of the [http://cityofdavis.org/cs/cablefranchise/index.cfm franchise agreement] with Comcast governing their business in the town, and complaints about Comcast should be sent to the Commission. The base price for broadband internet and basic cable TV service is about $57 per month, though they have been offering various discounts to entice customers away from existing options such as ["SBC Global"] and ["Omsoft"]. The <span>compan</span>y <span>has rebranded their digital cable, internet, and tele</span>p<span>hone services to Xfinity. The rebranding was done to try to distance themselves from</span> p<span>ast negative interactions with their customer base nationwide.</span> Xfinity <span>stands for infinite content choices and cross-</span>p<span>latform features.<br> + <br> + Comcast owns 51% of NBC Universal. It also owns Fandango.com and holds ownershi</span>p<span>&nbsp;in m</span>any<span>&nbsp;cable TV networks</span>. </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-05 13:51:23DanielleCmoving the comments to the archive! <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 110: </td> <td> Line 110: </td> </tr> <tr> <td> <span>- '''["Comcast/Archive" Archive Page for Comments from 2005-2008]'''<br> - ------<br> - ''2009-03-09 11:22:49'' [[nbsp]] I have been experiencing very slow speeds lately and talking to other users across town it seems like everybody is. I talked to somebody at Comcast who talked like they won't even attempt to fix it unless they get a lot of complaints. He actually told me that I should get neighbors to contact Comcast so they know it's not just me. So, if you're having problems with speed, please call them and let them know :) --["Users/BradBenedict"]<br> - ------<br> - ''2009-04-04 00:37:58'' [[nbsp]] To get a good sense of just how overpriced Comcast's service is, here is an article on how much cheaper and faster network access is in other countries: http://bits.blogs.nytimes.com/2009/04/03/the-cost-to-offer-the-worlds-fastest-broadband-20-per-home/ --["Users/IDoNotExist"]<br> - * That's kind of misleading, compared to their competitors, they are less expensive (DSL vs Cable in the US). The US is just overpriced. --["Users/KellyM"]</span> </td> <td> <span>+ '''["Comcast/Archive" Archive Page for Comments from 2005-2009]'''</span> </td> </tr> <tr> <td> Line 117: </td> <td> Line 112: </td> </tr> <tr> <td> <span>- *Comcast is overpriced, compare them to AT&amp;T's U-verse for instance. That, and their service is horrible.<br> - ------<br> - ''2009-04-04 18:37:07'' [[nbsp]] That depends on where you live. If you are in parts of the country with good DSL (or better yet, FIOS), it is much cheaper. Even in places that have both DSL and cable, it can be very expensive for anything but the most basic service, and performance does not compare to what is available in many other countries. In much of the country, Comcast or a DSL provider has a monopoly. Even DirecTV has lower prices where there are competing services available in an area or not for *exactly the same signal*. --["Users/IDoNotExist"]<br> - ------<br> - ''2009-04-04 18:45:22'' [[nbsp]] Called today and selected option to cancel service. Friendly operator asked why. I responded that $59/month was too much for me and I was thinking about AT&amp;T or Verizon Wireless. She offered to switch me to budget service with dial-up speeds at $40/month. I declined. Then she offered to give me the Performance (6mbps) service for $35/month for one year. I accepted. --["Users/RyanSpring"]<br> - ------<br> - ''2009-04-04 20:11:59'' [[nbsp]] I wonder if you would have gotten 100 Mb/s for $20 if you had declined that. :-) --["Users/IDoNotExist"]<br> - ------<br> - ''2009-04-04 20:37:16'' [[nbsp]] I have 16mbps with Blast (speed boost) + modem rental for 43.98 a month. In Davis, on Anderson Road about a mile from campus, it costs about $17 for 768kbps DSL (the maximum I qualify for). FIOS will probably never get installed in Davis, at least while I'm living here. So, 16mbps for 43.98 a month, or 768kbps for 17 a month... not a hard choice. I've tried both Sonic.net and ATT DSL before resorting to Comcast, but I've been much happier with them. --["Users/KellyM"]<br> - ------<br> - "2009-05-09 15:30:23" [[nbsp]] Was thinking about switching to Comcast for the next year I'll be living in the same apartment in South Davis (Valdora area). Is this a good idea at all? My ATT is 2.5mbps, it runs very strong and rarely if ever disconnects. But Comcast's 16mbps package is just too tempting. Anyone in this area have any trouble or problems whatsoever with pingtimes and speed? Can any of you tracert google.com or something please? Thanks in advance. --["Users/InAmberClad"]<br> - ------<br> - ''2009-05-12 16:14:19'' [[nbsp]] I live in west Davis and in the past three weeks there have quite a few disconnections. Comcast confirmed that other people in the area have been having problems.<br> - Anybody else experience that ? --["Users/libero"]<br> - ------<br> - ''2009-05-12 16:27:47'' [[nbsp]] As a matter of fact, yes. I stopped using comcast due to the frequent down time. There was some kind of problem with the lines in my apartment complex, which it took them over a month to recognize. They even tried to send out a tech and bill us for it! --["Users/MasonMurray"]<br> - ------<br> - ''2009-08-23 00:11:28'' [[nbsp]] The first two paragraphs on this site were typed out by a douchebag. I suppose it is easiest to blame your ISP for problems you have, but subscribing to an alternative service because a problem now and again is very dumb. Especially when following the "other options" link I see Instaconnect on the list. Instaconnect is a horrible ISP, any businesses or apartments using it are horrible as well. --["Users/VMCrymore"]<br> - This problem was not now and again, they gave it permanently to all customers until they ask for it to change. I have to admit it could have been worse, like [wiki:WikiPedia:VeriSign] doing this to people they have no direct relationship to, and the way to disable it should work relatively ok, but its still really bad. The fact that they made it relatively easy and reliable to disable it, even though they give it to everybody by default, means they know how bad it is and hope most people won't notice or care. They have no shame and are getting away with this because lots of people either don't know better or recommend services like [wiki:WikiPedia:OpenDNS] that are just as bad. --["Users/NickSchmalenberger"]<br> - ------<br> - ''2009-09-20 00:36:54'' [[nbsp]] This place sucks, I have filed two BBB complaints against them and each time BBB found I was in the right. Their service sucks, their repairmen dont know WTF they are doing and their prices are awful! --["Users/Dozer"]<br> - ------<br> - ''2009-09-20 11:09:43'' [[nbsp]] Ugh! Comcast has gone out in my area over 6 times in the past 2 weeks. Each time it comes back on after a few minutes - but requires resetting the modem and usually restarting computers. I need reliability...I am in North Davis pretty close to Covell and am seriously considering AT&amp;T DSL. Anyone recommend one over the other? Don't want to jump from frying pan to fire... --["Users/JulieVanderzeeuw"]<br> - ------<br> - ''2009-10-06 00:09:49'' [[nbsp]] I had AT&amp;T DSL and now I have Comcast (at a different residence). With both I have had to re-start my connection on an occasional basis. I'm inclined to say that AT&amp;T gave me fewer problems, but that is probably just because I am dealing with the Comcast problems right now. --["Users/sweetMeliss"]<br> - ------<br> - ''2009-10-13 11:11:00'' [[nbsp]] My internet just went down during this storm... anyone else?<br> - <br> - BTW, an update on pricing. My promotional pricing ran out so I contacted Comcast via online chat and asked why I was paying 60 for 12mbps when they have a promotion for 30 dollars on their site (6 months). The customer rep said hold on, then got me a promotional price of 30 for 16/1.5 for a year. Ask and you shall receive. And if you don't receive, hang up and try again until a CSR gives in<br> - <br> - EDIT: Internet is backup. Downtime about 20 min. --["Users/KellyM"]<br> - <br> - * Back in San Jose with AT&amp;T they would automatically do this for you (renewing members get all the new member deals) but from what I have heard of Comcast, you have to call them or something. My Comcast internet connection seems to always go down when it gets a little windy so it definitely went out for a while. --["Users/hankim"]<br> - * The difference between AT&amp;T and Comcast promo rates, is that Comcast rates are actually a ton cheaper and way better value than AT&amp;T promo rates. Yeah, Comcast bandwidth fluctuates (although not that much in Davis/my neighborhood) and is down more often (1%?), but I'll GLADLY deal with that than get a 768kbps downstream from ATT for the half price of 16mbps at Comcast. --["Users/KellyM"]</span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-03 12:25:02JasonAllerNoah, you can edit the page, and your comments <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 199: </td> <td> Line 199: </td> </tr> <tr> <td> <span>-</span> ''2011-04-03 12:18:28'' [[nbsp]] Me and all my roommates are literally (yes, i know what literally means) SICK with comcast. I just want to play my Hockey Video Game when I get home from school!!! I dont want to know some failed way to fix the fact that between 4pm and 12<span>p</span>m on weekdays, the internet is so slow that you can't play anything, you can't even have a conversation in an XBox live Party. I'm not a computer person, I don't get why stuff can't just work... I just want to know what internet provider I can switch to that wont cost more than comcast (or at least will be close) --["Users/NoahDoss"]<span><br> - ------<br> - ''2011-04-03 12:21:10'' [[nbsp]] ^sorry, 12am --["Users/NoahDoss"]</span> </td> <td> <span>+</span> ''2011-04-03 12:18:28'' [[nbsp]] Me and all my roommates are literally (yes, i know what literally means) SICK with comcast. I just want to play my Hockey Video Game when I get home from school!!! I dont want to know some failed way to fix the fact that between 4pm and 12<span>a</span>m on weekdays, the internet is so slow that you can't play anything, you can't even have a conversation in an XBox live Party. I'm not a computer person, I don't get why stuff can't just work... I just want to know what internet provider I can switch to that wont cost more than comcast (or at least will be close) --["Users/NoahDoss"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-03 12:21:10NoahDossComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 200: </td> <td> Line 200: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-04-03 12:21:10'' [[nbsp]] ^sorry, 12am --["Users/NoahDoss"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-03 12:18:28NoahDossComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 198: </td> <td> Line 198: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-04-03 12:18:28'' [[nbsp]] Me and all my roommates are literally (yes, i know what literally means) SICK with comcast. I just want to play my Hockey Video Game when I get home from school!!! I dont want to know some failed way to fix the fact that between 4pm and 12pm on weekdays, the internet is so slow that you can't play anything, you can't even have a conversation in an XBox live Party. I'm not a computer person, I don't get why stuff can't just work... I just want to know what internet provider I can switch to that wont cost more than comcast (or at least will be close) --["Users/NoahDoss"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-04-03 09:03:36NikhilDahalComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 195: </td> <td> Line 195: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-04-03 09:03:36'' [[nbsp]] What's up with Comcast these days? There TV network is getting worse, I was watching UConn Vs. Kentucky and in the last 2 minutes of the game the screen went blank for 10 seconds.<br> + Luckily I'm not a die-hard college basketball fan, but still.. --["Users/NikhilDahal"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-03-26 04:23:59JoshLawsonComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 193: </td> <td> Line 193: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-03-26 04:23:59'' [[nbsp]] If I could McVeigh all of Comcast, I would. --["Users/JoshLawson"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-02-04 12:48:27max72Comment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 191: </td> <td> Line 191: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-02-04 11:48:27'' [[nbsp]] anyone know how well comcast internet runs in N. Davis? --["Users/max72"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2011-01-04 01:07:14ColComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 189: </td> <td> Line 189: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-01-04 00:07:14'' [[nbsp]] Comcast failing again for the past two weeks in North West Davis :( --["Users/Col"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-18 13:15:06PeteBComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 187: </td> <td> Line 187: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-11-18 12:15:06'' [[nbsp]] Here's something fun for y'all--[http://vinhboy.com/blog/2010/03/25/how-to-get-free-comcast-internet/ How to get free Comcast Internet]. --["Users/PeterBoulay"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-18 09:33:11JabberWokky <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 47: </td> <td> Line 47: </td> </tr> <tr> <td> </td> <td> <span>+ [[Image(arrow-insightful.png, noborder, right)]]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-18 09:32:43JabberWokkyUpload of image <a href="http://daviswiki.org/Comcast?action=Files&do=view&target=arrow-insightful.png">arrow-insightful.png</a>.Comcasthttp://daviswiki.org/Comcast2010-11-18 00:05:00SteveDavisonUrban legend written all over it <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 2: </td> <td> Line 2: </td> </tr> <tr> <td> <span>- <br> - <br> - </span> </td> <td> </td> </tr> <tr> <td> Line 8: </td> <td> Line 5: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> <tr> <td> Line 20: </td> <td> Line 16: </td> </tr> <tr> <td> <span>- <br> - <br> - <br> - <br> - <br> - </span> </td> <td> </td> </tr> <tr> <td> Line 34: </td> <td> Line 24: </td> </tr> <tr> <td> <span>-</span> If you subscribe to both Cable and Broadband through Comcast, it's about $95 a month (new customers only). They charge 45.99 for <span>i</span>nternet (existing customers cost $79.99/mo. offer is for new customers only), 49.99 (or so) for TV (though you can get Basic Cable for approx. $11 -it doesn't come with any "cable" channels such as MTV though). But they do a promotional $19.99 per service for the first 3 months. And free home installation for the broadband. Threaten to cancel your service! Last June I called to say I wanted to cancel as some roommates would be gone and the remainders couldn't afford it, as well as moving, etc. They responded with offering me the $19.99 promotion again! So I had 6 months of cable <span>i</span>nternet and television at about $40 a month, totally awesome. You can also pay with a credit card over the phone, either with the automated system or with a service rep. </td> <td> <span>+</span> If you subscribe to both Cable and Broadband through Comcast, it's about $95 a month (new customers only). They charge 45.99 for <span>I</span>nternet (existing customers cost $79.99/mo. offer is for new customers only), 49.99 (or so) for TV (though you can get Basic Cable for approx. $11 -it doesn't come with any "cable" channels such as MTV though). But they do a promotional $19.99 per service for the first 3 months. And free home installation for the broadband. Threaten to cancel your service! Last June I called to say I wanted to cancel as some roommates would be gone and the remainders couldn't afford it, as well as moving, etc. They responded with offering me the $19.99 promotion again! So I had 6 months of cable <span>I</span>nternet and television at about $40 a month, totally awesome. You can also pay with a credit card over the phone, either with the automated system or with a service rep. </td> </tr> <tr> <td> Line 37: </td> <td> Line 27: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> <tr> <td> Line 54: </td> <td> Line 43: </td> </tr> <tr> <td> <span>-</span> Comcast Cable Internet is notorious for having extended periods of no service. This leads many people to lament that "Comcast is good...when it's working." Typically there is nothing you can do during these blackouts and if you call support they will tell you power cycle your modem. In fall of '04 Comcast entered the cable <span>i</span>nternet market in Davis, which goes some length in explaining their unstable service, but after speaking with a technician, it was revealed that outages during the spring of '05 were in fact caused by an apartment on Valdora who subscribed to Comcast and shared their <span>i</span>nternet with their neighbors. Naturally everyone on the connection was downloading movies and thus by the technician's estimate they were using about 10gigs of bandwidth a day which caused instabilities in the entire network. The FCC was contacted and as a result these people were banned from Comcast for life. Comcast is for the most part much more stable nowadays but if you do not get the promotional rate, it is pretty costly per month. The upside to this is that you are getting much faster speeds than DSL and there is no annual contract to maintain. -DavidFu </td> <td> <span>+</span> Comcast Cable Internet is notorious for having extended periods of no service. This leads many people to lament that "Comcast is good...when it's working." Typically there is nothing you can do during these blackouts and if you call support they will tell you power cycle your modem. In fall of '04 Comcast entered the cable <span>I</span>nternet market in Davis, which goes some length in explaining their unstable service, but after speaking with a technician, it was revealed that outages during the spring of '05 were in fact caused by an apartment on Valdora who subscribed to Comcast and shared their <span>I</span>nternet with their neighbors. Naturally everyone on the connection was downloading movies and thus by the technician's estimate they were using about 10gigs of bandwidth a day which caused instabilities in the entire network. The FCC was contacted and as a result these people were banned from Comcast for life. Comcast is for the most part much more stable nowadays but if you do not get the promotional rate, it is pretty costly per month. The upside to this is that you are getting much faster speeds than DSL and there is no annual contract to maintain. -DavidFu<span><br> + </span> </td> </tr> <tr> <td> Line 57: </td> <td> Line 47: </td> </tr> <tr> <td> </td> <td> <span>+ * It is a perfect example of an [wiki:wikipedia:Urban_legend urban legend]. Would the load be any greater with their neighbors connected -even with everyone downloading movies than with they themselves maxing out their bandwidth? No, it couldn't be. It would just mean that their neighbor's service would suck. (Why all this person's neighbors ("naturally") are such video download hounds to a greater extent than the general public is another mystery.) Even if we pretend that it was all true: one person's neighbors couldn't have much of an effect compared with the entire population of Davis which Comcast services. Even if everyone in the city decided to peg their bandwidth at the same moment, it still wouldn't be expected to cause "instability" (something only in Hollywood movies, you know like the router/computer exploding and the wires catching on fire...). In reality, packets would get dropped, people's accesses would time-out, but no equipment would be harmed (!) and when the heavy load ceased, everything would return to normal. It's caused Denial-of-Service. That urban legend is just the sort of thing the ISP's would love people to believe. ISP's and telco's pricing structure is based on averages -the more people use, the more it costs them. Thus, they don't make a profit on heavy users and try to discourage/harass them as much as they can get away with -without alienating the rest of their customers. --["Users/SteveDavison"]<br> + </span> </td> </tr> <tr> <td> Line 58: </td> <td> Line 50: </td> </tr> <tr> <td> <span>-</span> * Agreed. 10GB a day isn't hefty at all. <span>&nbsp;</span>On the upper end of common use, but not "break the network" usage. Also, unless they had faulty electronics and were broadcasting RF, the FCC wouldn't give a d<span>u</span>rn about anything they were doing -- the FCC doesn't have anything to do with bandwidth (wireless, yes, but again, it's at the electronics level, not the usage... a wireless router can share/broadcast/download anything and the FCC doesn't care as long as it stays in the allocated frequencies). This sounds awfully like an urban legend spawned by people who were sharing cable and/or bandwidth with their neighbors, got caught and banned, and decided to talk it up into a bigger story than it was (or the chain of gossip inflated events). --["Users/JabberWokky"]<br> <span>-</span> * Maybe the people hacked their modem to remove the bandwith limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail. - ["Users/AmitVainsencher" AV] </td> <td> <span>+</span> * Agreed. 10GB a day isn't hefty at all. On the upper end of common use, but not "break the network" usage. Also, unless they had faulty electronics and were broadcasting RF, the FCC wouldn't give a d<span>a</span>rn about anything they were doing -- the FCC doesn't have anything to do with bandwidth (wireless, yes, but again, it's at the electronics level, not the usage... a wireless router can share/broadcast/download anything and the FCC doesn't care as long as it stays in the allocated frequencies). This sounds awfully like an urban legend spawned by people who were sharing cable and/or bandwidth with their neighbors, got caught and banned, and decided to talk it up into a bigger story than it was (or the chain of gossip inflated events). --["Users/JabberWokky"]<br> <span>+</span> * Maybe the people hacked their modem to remove the bandwi<span>d</span>th limit. This can indeed wreak havoc on a cable network, and would warrant FCC involvement. However, rather than being "banned for life," the persons responsible would probably end up in jail. - ["Users/AmitVainsencher" AV] </td> </tr> <tr> <td> Line 84: </td> <td> Line 76: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> <tr> <td> Line 91: </td> <td> Line 82: </td> </tr> <tr> <td> <span>-</span> After upgrading my <span>i</span>nternet service to receive cable (and many problems along with it) I was informed of some things by the technician who finally appeared to fix it that told me I was never able to receive the bandwidth or signal quality I had been paying for the entire time because of a filter that should have been removed 3.5 years ago. </td> <td> <span>+</span> After upgrading my <span>I</span>nternet service to receive cable (and many problems along with it) I was informed of some things by the technician who finally appeared to fix it that told me I was never able to receive the bandwidth or signal quality I had been paying for the entire time because of a filter that should have been removed 3.5 years ago. </td> </tr> <tr> <td> Line 104: </td> <td> Line 95: </td> </tr> <tr> <td> <span>- <br> - </span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-16 22:17:50ClarenceLimage is kinda big, made it a tad bit smaller <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 40: </td> <td> Line 40: </td> </tr> <tr> <td> <span>-</span> --&gt;[[Image(tech support.png)]]&lt;-- </td> <td> <span>+</span> --&gt;[[Image(tech support.png<span>,thumbnail, 600, "Accurate depiction of Tech Support"</span>)]]&lt;-- </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-16 21:12:41TomGarbersonRevert to version 332 (I liked it there.). <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 40: </td> <td> Line 40: </td> </tr> <tr> <td> </td> <td> <span>+ --&gt;[[Image(tech support.png)]]&lt;--</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-16 19:56:58AveLee <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 40: </td> <td> Line 40: </td> </tr> <tr> <td> <span>- --&gt;[[Image(tech support.png)]]&lt;--</span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-11-03 19:44:49BigGuyComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 195: </td> <td> Line 195: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-11-03 19:44:49'' [[nbsp]] Does anyone know of any time requirements for cancelling cable service (i.e., advance notice, billing cycle, etc.)? We have been with them since before they were Comcast (12 years) and we are thinking of switching to DirectTV and would like to avoid paying for two services at the same time if we can avoid it... Thanks! --["Users/BigGuy"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-15 11:19:52TomGarbersonToo big? <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 40: </td> <td> Line 40: </td> </tr> <tr> <td> </td> <td> <span>+ --&gt;[[Image(tech support.png)]]&lt;--</span> </td> </tr> <tr> <td> Line 46: </td> <td> Line 47: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> <tr> <td> Line 48: </td> <td> Line 48: </td> </tr> <tr> <td> <span>- </span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-15 11:16:12TomGarbersonUpload of image <a href="http://daviswiki.org/Comcast?action=Files&do=view&target=tech%20support.png">tech support.png</a>.Comcasthttp://daviswiki.org/Comcast2010-10-13 08:08:26JabberWokky(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 43: </td> <td> Line 43: </td> </tr> <tr> <td> <span>-</span> Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service in Davis through Comcast. Continuing into October, a wide array of people reported problems.<span>&nbsp;</span> '''Read more about <span>it</span> on the ["/September 2010 Outage" entry about the outages].''' </td> <td> <span>+</span> Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service in Davis through Comcast. Continuing into October, a wide array of people reported problems.<span><br> + <br> +</span> '''Read more about <span>your neighbor's experiences and add your own</span> on the ["/September 2010 Outage" entry about the outages].''' </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 08:07:52JabberWokkyOkay last thing. I literally woke up this morning thinking about these edits. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 43: </td> <td> Line 43: </td> </tr> <tr> <td> <span>-</span> Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service in Davis through Comcast. Continuing into October, a wide array of people reported problems. Read more about it on the ["/September 2010 Outage<span>s</span>" entry about the outages]. </td> <td> <span>+</span> Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service in Davis through Comcast. Continuing into October, a wide array of people reported problems. <span>'''</span>Read more about it on the ["/September 2010 Outage" entry about the outages].<span>'''</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 08:05:17JabberWokky <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> </td> <td> <span>+ </span> </td> </tr> <tr> <td> Line 35: </td> <td> Line 36: </td> </tr> <tr> <td> </td> <td> <span>+ [[TableOfContents()]]</span> </td> </tr> <tr> <td> Line 43: </td> <td> Line 45: </td> </tr> <tr> <td> <span>-</span> ==Winter 2005 Outages= </td> <td> <span>+</span> ==Winter 2005 Outages=<span>=</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 08:03:55JabberWokky(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 83: </td> <td> Line 83: </td> </tr> <tr> <td> </td> <td> <span>+ <br> + =Solutions=</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 08:03:16JabberWokky <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 59: </td> <td> Line 59: </td> </tr> <tr> <td> </td> <td> <span>+ ==Daily Degradation in Service==</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 08:02:01JabberWokky <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 34: </td> <td> Line 34: </td> </tr> <tr> <td> </td> <td> <span>+ <br> + <br> + <br> + =Significant Outages in Service=<br> + <br> + ==September 2010 Outages and Problems==<br> + <br> + Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service in Davis through Comcast. Continuing into October, a wide array of people reported problems. Read more about it on the ["/September 2010 Outages" entry about the outages].<br> + <br> + ==Winter 2005 Outages=</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 07:58:22JabberWokky <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- ||&lt;tablebgcolor="#ffeecc"&gt;'''COMCAST OUTAGE NOTICE''' -- Friday Sep 17th 2010 to Present:||<br> - || '''UPDATE 9/28''' - Connection has been solid all day (central davis), however other users are still reporting problems. This notice will be archived once nobody has a problem for 7 days straight. Thanks everyone.||<br> - || ||<br> - ||Many people in Davis are experiencing intermittent outages with their Internet (does not seem to affect cable TV), we have confirmed this has been going on at least since Friday 9/17, possibly since 9/9. On the phone (9/27) they finally admitted to me that a large piece of equipment needs to be replaced and they are trying to find the budget and manpower to do so, which could take time. The internet seems to go down for minutes or longer (usually about 1 hour or more, around 1:30pm and 1:30am, and a few minutes at a time intermittently throughout the rest of the day). It barely had any problems last Tues-Thursday, but started acting up again on Friday. Monday afternoon-evening (9/27) was down for hours on end, but as of Tuesday 9/28 it seems to be working - so far.||<br> - ||Comcast said there is an outage in the area, then said it was fixed, then we continued to have problems, so they sent a repair person out, who said they have been having the same calls all over Davis. So many students moving in right now probably has made it even worse, but isn't necessarily the root cause of the problem. As of writing this, it's already been problematic for '''2-3 weeks'''.||<br> - || ||<br> - ||'''Please call Comcast to let them know you are having issues! Please also Tweet and Re-Tweet about your Comcast experience. Maybe they will repair it more quickly. Getting repair people to come out to your place will probably be a waste of your time and theirs. Call Comcast, and let a manager know that you know about the city-wide connection problem.'''||</span> </td> <td> <span>+ ||&lt;#ffffaa tablewidth="100%"&gt;[[Image(Failure.png, noborder)]]||&lt;#ffffaa&gt;'''Having an Outage in your Internet Service?''' It may be related to the '''["/September 2010 Outage" September 2010 Outage]'''. While many people are reporting that their service has improved, feel free to add ''your'' experiences to the ["/September 2010 Outage" entry about the outage].||<br> + </span> </td> </tr> <tr> <td> Line 93: </td> <td> Line 88: </td> </tr> <tr> <td> </td> <td> <span>+ <br> + </span> </td> </tr> <tr> <td> Line 182: </td> <td> Line 179: </td> </tr> <tr> <td> <span>- <br> - =September 2010 Outages and Problems=<br> - <br> - ''Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service through Comcast.''<br> - <br> - <br> - ''2010-09-26 18:12:08'' [[nbsp]] comcast's service is just terrible. when it works, it's fine. but for the past 2 weeks, my internet and phone have continually gone out. i had a technician out 8 days ago, and he managed to make it work for an hour, when it crapped out again. i made another appt, only to have comcast call me to say they won't come out because the problem is with their network in davis. another week goes by, service stays bad, and i make an appt for yesterday. comcast calls again, says they won't come out, because the problem is with the network. but, they assure me, they will come out a day later. i wait today, they don't show up, and a call to comcast reveals that their system notes show that i cancelled the appt because i said my service was fine. of course, i never had such a conversation with comcast, so i have yet another appt for tomorrow. then i check my bill online, and discover that, adding insult to injury comcast charged me for the first service call. one of the many service technicians i spoke to blamed the problem on all the students moving in and activating service in september ... which is nonsense, considering that there are fewer students at the university this year due to budget cuts.<br> - <br> - so don't count on comcast for reliable service. you'll spend hours on the phone and your service will likely still suck. --["Users/tokai"]<br> - <br> - * It makes no sense that there would be problems due to lots of students moving in. New students move in every year. They know this. They had roughly the same number of students last year. So both last year and this year, they should have had similar demands on their network. One would hope that their network isn't so fragile that people actually *using* it wouldn't cause it to fail, but that seems to be what Comcast is implying. On the other hand, I'm not aware of their network failing last year. Nor does it fail in all of the other college towns across the country that get sudden influxes of students whenever school starts. So if they are giving you that explanation, don't believe them. It makes no sense. Or, if it actually is true, it's a REALLY good argument not to use Comcast... --["Users/IDoNotExist"]<br> - * The new students are most likely not the cause of the problem, HOWEVER that doesn't mean they don't have anything to do with the problem. If equipment is failing in Davis (as it appears to be), and the capacity has dropped as a result, then all the new students most definitely could be causing the slowdown. There does appear to be issues with Comcast right now. Read the new outage notice above. Calling repair people will probably NOT help. --["Users/GarrettGallegos"]<br> - * Maybe Comcast has a new provisioning/billing software since last year that can't handle the load. They shouldn't blame that on the students though. --["Users/NickSchmalenberger"]<br> - ------<br> - ''2010-09-27 14:28:49'' [[nbsp]] If you are having connection issues, please read the outage notice at the top of the page before calling comcast. tThere is currently a city-wide problem that has been going on for almost 2 weeks. It's probably a waste of your time and Comcast's time to get someone out to repair it. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-09-28 13:18:44'' [[nbsp]] according to the comcast tech who came to my home yesterday, they have been having problems in davis since the 9th, not the 17th. he said they were planning on installing a software update last night, between 12-3am, that hopefully would solve the problems. unfortunately, my modem reset itself twice just this morning. so, there is still no fix. at least the tech was honest and kind enough to admit that the claim that the number of students now in town was causing the problems was false.<br> - <br> - comcast reps are on the UCD campus today, outside the MU, hawking their wares. i asked them if they were informing potential customers of their current inability to provide the service they are selling, and they claimed to be unaware of any problems in davis. they also said i was the first to tell them of any problems. yeah, right. if it weren't 100+ degrees outside, i'd stand outside the comcast booth with a picket sign, warning students to stay away until comcast is actually able to provide the service they are selling. --["Users/tokai"]<br> - <br> - * I wasn't sure what day it started, it seemed to start for me on the 17th, and of course I couldn't get them to admit there even was a problem at first. It was down for me for about 10 hours or more yesterday, coming back up for only a few minutes at a time. That's by far the worst it's been, maybe they were replacing equipment. Seems fine today (SO FAR), just waiting for it to fail - it's that time of day (Consistently has failed for me around 1:30 pm). Software patch would be great if it worked, but one of the repair guys himself tried to act dumb about it - but them spilled the beans and told me there was a large piece of equipment that needed to get replaced, so at this point I don't think anyone - not even Comcast knows what is really wrong. I don't mind a bit of downtime here and there, but this is rediculous. For them to sell a service that is not even usable is robbery. I recommend you create a Twitter account and complain every hour. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-09-28 21:38:08'' [[nbsp]] I believe Comcast has fixed the problem, after being down for about 10 hours or more yesterday, it has been flawless today all day. I had fewer problems last Tuesday-Thursday, so it might not be the end of this. I will see how it goes through this coming weekend, and if all looks good next Monday (10/4) then I will remove the outage notice.--["Users/GarrettGallegos"]<br> - * Alas not the case for me. Been going in and out all evening. What a mess. --["Users/OliviaY"]<br> - ------<br> - ''2010-09-29 11:17:18'' [[nbsp]] I had a few short outages in mid-September, in West Davis. No more than about 5 minutes each time, and I think 3-4 times. I haven't had a problem in more than a week. --["Users/TomGarberson"]<br> - ------<br> - "2010-09-29 11:22:03" UPDATE! I just talked to Comcast (10:45 Wednesday, 9/29), and they gave me the lowdown. First: this was officially designated a "partial node outage" (meaning one node of a few hundred to a thousand people had a partial outage, which is hard to trace because it's partial. This has been designated as such since Monday, Sep. 27, already well into the problem. The guy said he'd call me back after speaking to the team. Then he called me back and said the main tap (the massive hardline into Davis) was overheating, and after replacing various parts they gave up and are now replacing the whole tap. That should (hopefully) solve the problem. It "should" (his words) be a one-day job, but they don't know when they'll be finished yet and are careful not to give out exact times. Here's to hoping!--["Users/DustyRags"]<br> - ------<br> - ''2010-09-29 11:54:48'' [[nbsp]] I haven't noticed any particularly bad connection speeds or poor TV quality in N. Davis- is this more of a South-and-Central kind of thing? --["Users/JoePomidor"]<br> - * Ditto, no problems out of the ordinary here (I live in North Davis). --["Users/hankim"]<br> - * Northwest Davis here, been having trouble (connection comes and goes and is highly unstable) since the 9th. A technician came by and informed me that the problem was city-wide and should be fixed next week--this was 2 weeks ago. --["Users/Col"]<br> - ------<br> - ''2010-09-29 14:31:00'' [[nbsp]] They called to let me know they fixed the problem yesterday. service was good for about 3 hours but now my internet has been down almost all day (at least when I checked). I am very angry at comcast, they clearly either lied or do not know what they are doing. --["Users/DagonJones"]<br> - * When I had some trouble with my cable TV channels and they sent someone out, I had problems with my internet for the next 48 hours or so. It eventually worked itself out, but from my experience, they tend to break things while trying to fix them. Have you tried calling them again? --["Users/TomGarberson"]<br> - ------<br> - ''2010-09-29 14:55:01'' [[nbsp]] Seriously I've had really shitty and broken connection for almost the entire month. Shouldn't Comcast give us a free ride for our cable this month due to their incompetence?<br> - <br> - As of 2:54 PM, Northwest Davis is still having connection issues. I think the longest time my connection remained stable was 30 min. --["Users/Col"]<br> - * I believe you can track your outages and get your bill prorated. I may be mixing them up with AT&amp;T, but one of the two (maybe both) used to cut a day's cost from the bill if you had outages. You might look at the service contract; it probably provides for what happens in the event of outages. --["Users/TomGarberson"]<br> - ------<br> - ''2010-09-29 15:43:29'' [[nbsp]] I think everyone should request a refund for this month's bill. If Comcast refuses, cut &amp; paste your balance into a Better Business Bureau complaint. I plan on getting free Comcast for the next year. --["Users/KeithJose"]<br> - ------<br> - ''2010-09-29 19:54:06'' [[nbsp]] I am amazed, this is my second day with uninterrupted internet (if we make it to midnight). Perhaps Comcast tracked down all my comments and tweets (yes, I went there) and pushed the "make this guy's internet work" button on their back-end. They obviously made some change, this is the most stable I have ever seen it in 3 years, even before this mess started it went out for a few seconds a couple times a day (I know because I get disconnected from everything whenever it drops). In all honesty, I don't care about getting a refund, the $30 credit isn't changing my life, but I work on the internet and the loss of internet has seriously affected me for the last few weeks. What I would like is for Comcast to actually admit when there is a problem, give a reasonable downtime estimate, and keep people aware of what's going on. I don't care if equipment fails, they can be honest about that. I may end up filing a BBB report because of their poor business practices, not their refunds or anything like that. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-09-29 19:55:39'' [[nbsp]] PS: The only reason I tweeted was for them to hopefully fix this quicker. I was not a Twitterer before, nor will I be a Twitterer after this. I just noticed that some Comcast reps are on Twitter helping people here and there, so I figure it might at least get their attention. I recommend anyone still having issues get on Twitter, search for "comcast davis" and re-tweet every single one you see. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-09-29 20:04:14'' [[nbsp]] Posting this during the few seconds that my internet actually works. I just got off the phone with a Comcast tech support guy, and apparently they've been receiving calls from the Davis area non-stop (lol). According to the rep, they have people out here "diligently" working on the problem. Estimated time of completion? Your guess is as good as mine.<br> - <br> - SERIOUSLY considering switching to DSL. --["Users/Col"]<br> - ------<br> - ''2010-09-29 22:40:56'' [[nbsp]] I've been logging my connections through Comcast to various point on the web. Starting with my router, then the cable modem, Comcast gateways (which I try and catch whenever my IP changes) and so on. Things started to get really bad around the 26th of September. Like most of the other customers who've posted, I call whenever there is an issue and have had four techs out to date. I've had no problems with my TV just internet.<br> - <br> - Here are some logs from my modem.<br> - Jan 01 1970 00:00:03 5-Warning D04.1 ToD request sent - No Response received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;<br> - Jan 01 1970 00:00:12 6-Notice Cable Modem Reboot due to T4 timeout ;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;<br> - Sep 27 2010 01:29:05 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;<br> - <br> - If you'd like to see some of the graphs take a look at https://demonrum.dyndns.org/cgi-bin/smokeping.cgi --["Users/moisenko"]<br> - ------<br> - ''2010-09-29 22:53:16'' [[nbsp]] Amusingly enough, I apparently jinxed my connection. It's gone out four times tonight, never for more than a minute or two. Right after I said it's been in good shape. --["Users/TomGarberson"]<br> - ------<br> - ------<br> - ''2010-09-30 00:49:01'' [[nbsp]] suckers and your distributed bandwith that has &gt; 99% uptime --["Users/StevenDaubert"]<br> - ------<br> - ''2010-09-30 18:06:22'' [[nbsp]] Haven't ran into problems today... Did Comcast finally pulled their act together? --["Users/Col"]<br> - ------<br> - ''2010-09-30 19:04:19'' [[nbsp]] Haven't had any problems yesterday and so far today. I think we're good. Hopefully. --["Users/mchew"]<br> - ------<br> - ''2010-09-30 19:44:59'' [[nbsp]] Still having issues in East Davis.<br> - <br> - Corp. America like Comcast, the $ is the bottom line, they don't give a rat's ass about admitting to any failure or fessing to any issue. The books at the end of the quarter are what count to the success of Comcast, and that's what speaks to the people that have any care to what you receive in services. The best thing people can do is make this as expensive as possible for Comcast. Demand a refund for the full month, in addition, please submit a BBB report, demanding a full refund, or the difference of what Comcast may have refunded you vs your month balance. Home visits are also expensive for Comcast, so please demand they come out for some mouth breather to say "yep, modem is fine."<br> - <br> - If Comcast were at all concerned about the quality of product they delivered, the certainly have the money to do it. I know if I let the data center I manage to fail for 2 minutes I would be failing at my job. High availability is not difficult for a company like Comcast who has a large infrastructure and budget. --["Users/KeithJose"]<br> - * Wow, man! Did you ever think the Comcast workers are professionals like yourself? The term "mouth breather" really shows a lack of respect. I think your complaints about the corporate structure of Comcast are reasonable, but don't take it out on the workers. Write to the ["Telecommunications Commission"] or go to a meeting and hopefully they will take it into consideration when the franchise agreement is renewed. -["Users/NickSchmalenberger"]<br> - * "The best thing people can do is make this as expensive as possible for Comcast." Ummmm, that's not Comcast's money - that's OUR money, If you want to make the prices go up and unless you want to pay more and more to Comcast - then by all means keep getting the repair guys out. Refunds won't affect Comcast's bottom line, it's more expensive for 1 repair person to come out than you pay in a month. PS: Repair guys are not Comcast robots, calling them out over, and over, and over is not going to help - show them some respect - they must be miserable right now - going to every home for 10 minutes just to say "your connection is fine, there is an outage". The best thing you can do is file a BBB report. --["Users/GarrettGallegos"]<br> - -----<br> - "2010-10-01 03:35:55" [[nbsp]] Sorry gang, it has absolutely nothing to do with the amount of downloads, torrents, etc. and everything to do with outdated and degrading equipment. A little bit of incompetence and lack of communication within the hierarchy of Comcast as well, perhaps, but the majority of the issues had everything to do with the Internet/cable taps and hubs degrading and nothing more. As much as we all seem to hate bandwidth whores, it is not their problem this time. -- ["Users/Wes-P"]<br> - * Wes-P, first of all no-one said it was the fault of torrenters (idea is to reduce load to minimize problems). They are still sucking up tons of network bandwidth, and you cannot just discount them as having nothing to do with the situation whatsoever. They are not the CAUSE, but that doesn't mean it's unrelated. If there are two lanes of traffic in and out of Davis, and one lane is shut down, then traffic is bad even though it isn't the fault of that traffic - it's the road closure, so reducing traffic would still help. Considering there are already massive connection problems, it's most definitely not helping the situation. It's obviously not the cause, HOWEVER if Comcast's bandwidth capacity is reduced for the entire town, it definitely could help to reduce torrent traffic to ease it up for the rest of the town - allowing all that extra traffic to be routed elsewhere. I don't know what the problem is, nor do you, nor does anyone else apparently, and this request was a matter of RESPECT AND an attempt to ease up on the network for the better good of the rest of the Comcast users who can't get online at all. Personally, most of my connection problems were at peak usage times, and this started just as students were moving into town (which I do not think is a coincidence) so even if reducing torrents won't solve it, I think it will help, and even if it doesn't help, it's worth a try. It's not like we are banning torrent traffic, we are kindly asking people to reduce their usage. --["Users/GarrettGallegos"]<br> - * These issues are not the type you'd see because of excess bandwidth utilization or the swarm of connections you get with BitTorrent. --["Users/WilliamLewis"]<br> - * Unless you work for Comcast stop acting like you know what the problem is - you aren't psychic. "This is complete nonsense...." - How do you know that? And explain why most problems are occurring at peak times if it's such nonsense. I am actually trying to help the problem, you are just complaining about some text on this page, and acting like a know-it-all. Do you have any concept of "maybe it will help, maybe it won't, but it's worth a shot"? I'm no networking expert, and I've been humble in saying "I don't know if it will help but maybe it will". Maybe you should ask all the people whose internet is actually down if it might possibly be worth a shot? Micro-networks at home can be a pain, let alone huge networks with 1000's of users. At no point do I say torrents are the cause of the issue, and if you think about it it can definitely be a hinderance. The bottom line here is "capacity is reduced" - this much we already know. Unless you are from Comcast, you have no idea what the problem is. I have been very clear that I do not know what the problem is, and that this torrent thing is to minimize load on the network so traffic can actually be routed through working equipment, if the working equipment is maxed out, then the traffic can't be re-routed through the working equipment, can it? If I'm wrong, that's totally fine, I'm wrong all the time - and I'm totally secure with that - I've been clear about not being sure it will help, but reducing torrent traffic can't hurt anything at all - it can either help or do nothing at all, and if it does nothing at all, then at least we tried. All of my problems have been at peak times, so go ahead and explain that if you are so sure if it. --["Users/GarrettGallegos"]<br> - * The symptoms very strongly point to a layer 2 problem in the hybrid fiber-coax portion of the network. Responses from Comcast that people have posted here and elsewhere seem to confirm this theory. Holding back on the torrenting wouldn't solve such a problem. Sure, your suggestion doesn't do any harm, but there is very little basis to make it. --["Users/WilliamLewis"]<br> - * Haha, yes, "little basis" except for the whole peak usage thing. I don't pretend to know more than I actually know about this. You can't try to solve large network problems based on wiki comments, and you seem to think you're a network expert like everyone else in Davis, yada yada yada I hear it all the time. Unless you are 100.000% sure it's not going to help, which not even Comcast is, please leave the outage notice intact for now - it's the only hope for people actually experiencing problems. --["Users/GarrettGallegos"]<br> - * Garrett you are coming across a bit "know it all-ish" as well.... Odds are peak hours are when most people are noticing it (for obvious reasons) but it is/was definitely also happening at: 12am, 1am, 2am, 3am...6am, 7am and other odds and ends times when I'm awake with my insomnia. So yeah most people are going to have problems during peak hours because most people are on at that time in the first place! I've had problems with pretty much any time of the day for the last 2 weeks.--["Users/OliviaY"]<br> - * Olivia, sorry if you think i sound like a know-it-all, my intent is only to be humble. I've tried to say "I'm not sure", I never said "this is true" or "this is not true" as some others users on here sound so confident, and I am only trying to get this problem solved, nothing more. Anything I am sure of is only my own personal experience. I have heard form a few users that it is mostly at peak times, and I have heard the opposite from a couple of other users (not many). I can only base this on my own experiences, which is just that - peak times. As a web developer I am online all the time - all day long. From the time this problem started, I have been pinging google or other sites almost the entire time, watching for outages. It's not just when I notice it, because I leave the ping open on my extra screen all day. Only on 1 day did it go out outside of peak times, that was Monday when it was out for 10 hours, and after that it's been perfect, so that evidence seems to point to an equipment replacement on Monday, prior to that peak time outages can be explained by what i've said previously. It was going out the same time of day like clockwork for about 2 weeks, prior to that I have never had a problem during peak-usage times. It seems not all of the equipment has been fixed since users are still having problems, but they sure made some change on Monday. --["Users/GarrettGallegos"]<br> - Have you looked into being appointed to the ["Telecommunications Commission"]? I really don't think this problem will get solved on the wiki. If you have contact info for a Comcast technician, maybe you could offer to buy them a beer after work and they could tell you what the real story is. -["Users/NickSchmalenberger"]<br> - ------<br> - ''2010-10-01 13:26:57'' [[nbsp]] Wow, it's nice to see that DavisWiki recognizes the outage. So I was getting pretty pissed off with the internet randomly dropping for the last few weeks, and every CSR i talked to gave me different reasons until one guy admitted that there's an outage in the area. I managed to get them to give me a credit towards my account, since we haven't been able to use the internet more than half the time. It's worked fine since yesterday(9/30) for me, save a few brief disconnections... Let's hope the problem is gone for good. --["Users/susiekim"]<br> - * Davis Wiki is just the voice of the community -- if you see a problem somewhere around town (or want to recognize something cool), speak up! :) --["Users/JabberWokky" Evan 'JabberWokky' Edwards]<br> - ------<br> - ''2010-10-01 16:01:36'' [[nbsp]] Today is day 4 of no interruptions for me. It was down for about 3 minutes earlier, and that's most it's been down since 10 hours on Monday. If you are still having problems, please let us know, and Tweet about it too (yes Twitter sucks, but Comcast reps are on Twitter so it might at least get their attention).<br> - <br> - PS: Once this outage is done with, someday in the distant future, myself or someone else here will archive the comments and outage notice and clean this page up... Thanks everybody. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-10-01 16:18:08'' [[nbsp]] This is the first day (knock on wood) for no interruptions of service in my area (South/East Central Davis (2nd &amp; L). Still pissed about the discovery of a filter on my service line that prevented me from obtaining the service levels I had been paying for for 3.5 years and the fact the Supervisor has yet to contact me after being told he/she would be doing so within 24 hours of my Monday visit at the local center. --["Users/Wes-P"]<br> - * Spoke too soon.. service went out for five minutes @ 8:28 p.m. - wp<br> - * Wes, wow that's incredibly lame, even by Comcast standards. Thanks for sharing this, I'm sure others are in the same boat. I hope you get 3.5yrs of partial refunds or something. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-10-01 17:16:45'' [[nbsp]] Comcast has used sandvine technology to throttle torrents, they are also firmly against net neutrality!<br> - <br> - iirc it was spoofing ack packets --["Users/StevenDaubert"]<br> - ------<br> - ''2010-10-04 08:43:29'' [[nbsp]] Connection has been fine in North/West Davis for the past week. How are we doing in the other parts of Davis? --["Users/Col"]<br> - ------<br> - ''2010-10-05 16:47:05'' [[nbsp]] Central Davis/anderson near campus seems to be fine since last week, last monday was the last problem-outage (few minor hiccups since, nothing worth complaining about). If anyone is having problems please let us know by posting a comment here, I would like to archive most of this page. --["Users/GarrettGallegos"]<br> - * We experienced 10-30% packet loss throughout the day (Tues, Oct 6), some outages the next day, too (Wed, Oct 7), continuing to Thurs, Oct. 8. But no problems since then. --["Users/CovertProfessor"]<br> - ------<br> - ''2010-10-05 19:36:45'' [[nbsp]] I see the post above about no interruptions but I am still experiencing serious packet loss/slow speeds. At this time my internet's probably slower than when I used to have DSL. It's getting pretty ridiculous. Are there any other cable internet options in Davis besides Comcast or Infinity or whatever they're calling themselves? I've had enough. --["Users/JSingh"]<br> - * Don't know about other options, I would worry that anything cable-based *might* be using the same backbone as Comcast, in other words I just wouldn't sign up for anyone else before asking a few people who have that carrier. PS - I have to say this: I bet a reduction in torrent usage by people in Davis who want to be respectful of others would help this problem. --["Users/GarrettGallegos"]<br> - * Even assuming you're right that some people reducing their torrenting would make things faster for others, it's not clear to me that we ought to do it. If we (the members of the Davis community) reduce our internet usage to the point where the problem is minimized, then Comcast has no incentive to fix it and we're all stuck limiting our usage, even though we pay for larger usage. --["Users/CovertProfessor"]<br> - * Honestly, even as a former torrenter, I don't understand why people think that Comcast should have to fix the bandwidth "problem". If the internet is up, and not really slow, I'm just find and dandy with that. Torrents have only been around for a few years, if they hadn't become such a fad, Comcast's normal improvements to their system over time would be more than enough to handle any amount of changes to Internet traffic. Comcast shouldn't have to upgrade all of their equipment just because one fad comes along, as a company they have to be realistic, and plan for gradual changes and upgrades to their networks over time, which on average would increase their capacity by some small % every year. Comcast never said "hey people, come torrent as much as you want - it'll be way fast". It's just another unrealistic expectation. I'd be fine with them capping the crap out of heavy users, which really has nothing to do with net neutrality as some people think (not that you mentioned this term, but I am sure some nerds who read this will think about that), that is a term people like to throw around all the time to try to get their way but the actual definition can be vague and can vary a lot, and has more to do with the content being served rather than the bandwidth (content is subjective, bandwidth is physically limited). PS: You aren't really paying for larger usage, you are paying for the possibility of larger usage. In other words, they don't guarantee you're going to get those speeds. PSS: I think it's funny that you put the blame and responsibility on Comcast, who is not source of the problem (well, not this particular problem) nor are they the ones who can make a difference in the short-term, rather than blaming those people who are causing the problem and who can actually make a difference in the short-term. Think of how many upgrades Comcast has made, you can't expect them to just max everything out all the time with the best equipment. Do you buy the newest, fastest computer every year, with the absolute maximum specs? Probably not, and most people would like their mid-range equipment to last 3-4 years or more. Businesses operate the same way. I'm actually defending Comcast for once (I am even surprised at this), because it just doesn't make sense to make unrealistic expectations. Having the internet work consistently is a realistic expectation. Having it be as fast as possible all the time, not so realistic. Do you expect the freeways to always be going 65mph? No. Do you go 65mph even when there is tons of traffic? No. What you're talking about is essentially road-range of the Internet. I'm sure if everyone would like to pay $1000/mo or more for internet, them Comcast would be more than happy to upgrade everything and get the best equipment in place every year, but as long as they are taking our measly $40 or $50 on average, they can only afford so much equipment, and so many people to go out and install it. I'm curious to see how the Wiki Trolls will respond to this, but I'll try my best to leave it alone from here on out - on this comment anyway. --["Users/GarrettGallegos"]<br> - ------<br> - ''2010-10-06 20:44:41'' [[nbsp]] The drop in internet quality I have noticed over the past several years occurred in September. Seemed to me it must have been the influx of users-- this year, noticed it for a short time (day or two) then back to normal. --["Users/RichardL"]<br> - ------<br> - ''2010-10-07 15:57:00'' [[nbsp]] This is my last quarter in Davis and I will be glad to never have to deal with comcast ever again! They're super expensive and the connection is sh*t! My apartment originally came with the slow free internet connection, but I couldn't keep using that because I'm a gamer and my latency would be past 2k and you can't do ANYTHING with a latency that high. After I got comcast, things were fine for the first few months but for the past month and a half my connection would just go out randomly.<br> - <br> - I've called in numerous times and they've even got an automated message saying something like "Your area is part of a service interruption, you do not need to call in about this." Basically, an automated way of saying f off, we don't care! Come on. The frequent disconnecting is frustrating, especially if you're doing something in-game that requires a stable connection. --["Users/Blaine"]<br> - ------<br> - ''2010-10-07 17:48:18'' [[nbsp]] Apparently the credit issue has been solved by Comcast. A large portion of users have used the "I want to disconnect" trick a few too many times so that now they are hesitant to credit even the worst case scenarios. In my case, 3.5 years of overpayment for services I was not able to receive due to a filter on the line that should not have been there to begin with was reduced to 2 months of free service and 6 months of free HBO, Starz and Encore. Big freaking deal. I overpaid to a tune of 987.50 according to their numbers so they give me approximately 300.00 in credit to my account with this program line-up and the two months credit.. God I hate Comcast. --["Users/Wes-P"]<br> - See? Comcast is all about customer service and making people happy! Glad they've got another satisfied customer. --["Users/ComcastBob"]<br> - * Are you insane? I would not classify myself as "satisfied" by a far cry. 3.5 years of overpayment becomes two months of credit plus a bunch of channels I will never watch. Yippee. BTW, if I were you I would save every comment you make on every post here for your portfolio and use it to get paid for being the "mouthpiece of Comcast." -- Wes<br> - ------<br> - ''2010-10-08 19:34:28'' [[nbsp]] That's interesting, how'd you find out you have a filter? I'm interesting in checking if I have one. --["Users/ClarenceL"]<br> - * A contractor came to his apartment to check on his connection and found the filter installed on his line. --["Users/hankim"]<br> - ------<br> - ''2010-10-11 16:52:00'' [[nbsp]] Hey people, let's get an update on Comcast service status: Who is still having problems, and what part of Davis do you live in? --["Users/GarrettGallegos"]<br> - * Clear here so far minus a couple of glitches Friday, every half hour for 4 hours for two minutes of downtime each. -- Wes<br> - * I've got the upgraded/outdated service where I get 22 megabits or something like that, but I'm still only getting 11 megabits on a good day. A lot of times, I'll completely lose service or get dropped several times for almost three hours, which really pisses me off when I'm trying to game on XBL. It has been like this since the beginning of September.</span> </td> <td> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 07:56:16JabberWokkyUpload of image <a href="http://daviswiki.org/Comcast?action=Files&do=view&target=Failure.png">Failure.png</a>.Comcasthttp://daviswiki.org/Comcast2010-10-13 07:24:04JabberWokky <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 182: </td> <td> Line 182: </td> </tr> <tr> <td> <span>- ------</span> </td> <td> <span>+ <br> + =September 2010 Outages and Problems=<br> + <br> + ''Starting from the 9th of September (according to one Comcast tech), a series of problems started affecting internet service through Comcast.''<br> + <br> + </span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-13 02:36:26RickJames <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 304: </td> <td> Line 304: </td> </tr> <tr> <td> </td> <td> <span>+ * I've got the upgraded/outdated service where I get 22 megabits or something like that, but I'm still only getting 11 megabits on a good day. A lot of times, I'll completely lose service or get dropped several times for almost three hours, which really pisses me off when I'm trying to game on XBL. It has been like this since the beginning of September.</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-11 18:35:46Wes-P <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 303: </td> <td> Line 303: </td> </tr> <tr> <td> </td> <td> <span>+ * Clear here so far minus a couple of glitches Friday, every half hour for 4 hours for two minutes of downtime each. -- Wes</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-11 16:52:00GarrettGallegosComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 301: </td> <td> Line 301: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-10-11 16:52:00'' [[nbsp]] Hey people, let's get an update on Comcast service status: Who is still having problems, and what part of Davis do you live in? --["Users/GarrettGallegos"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-11 09:37:07CovertProfessor(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 282: </td> <td> Line 282: </td> </tr> <tr> <td> <span>-</span> * We experienced 10-30% packet loss throughout the day (Tues, Oct 6), some outages the next day, too (Wed, Oct 7), continuing to Thurs, Oct.<span>.</span> 8. But no problems since then. --["Users/CovertProfessor"] </td> <td> <span>+</span> * We experienced 10-30% packet loss throughout the day (Tues, Oct 6), some outages the next day, too (Wed, Oct 7), continuing to Thurs, Oct. 8. But no problems since then. --["Users/CovertProfessor"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-11 09:36:45CovertProfessorsmooth sailing here. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 282: </td> <td> Line 282: </td> </tr> <tr> <td> <span>-</span> * We experienced 10-30% packet loss throughout the day (Tues, Oct 6), some outages the next day, too (Wed, Oct 7), continuing to Thurs, Oct.. 8.<span>.. </span> --<span>cp</span> </td> <td> <span>+</span> * We experienced 10-30% packet loss throughout the day (Tues, Oct 6), some outages the next day, too (Wed, Oct 7), continuing to Thurs, Oct.. 8.<span>&nbsp;&nbsp;But no problems since then.</span> --<span>["Users/CovertProfessor"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-09 15:49:43hankim(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 300: </td> <td> Line 300: </td> </tr> <tr> <td> </td> <td> <span>+ * A contractor came to his apartment to check on his connection and found the filter installed on his line. --["Users/hankim"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-09 15:43:17Wes-P <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 103: </td> <td> Line 103: </td> </tr> <tr> <td> <span>-</span> There are several other lawsuits which can very easily be found if you look. The bottom line is that Comcast does not care about the consumer, the FCC or any regulation regarding monopolies and is even trying to get the average consumer to bow down and accept an arbitration agreement that would cost the consumers the right to sue under any circumstances. On the bright side, there is way to opt out of this arbitration and retain your right to bring suit if necessary by filling out [<span>&nbsp;</span>https://www.comcast.com/arbitrationoptout/default.ashx this form]. </td> <td> <span>+</span> There are several other lawsuits which can very easily be found if you look. The bottom line is that Comcast does not care about the consumer, the FCC or any regulation regarding monopolies and is even trying to get the average consumer to bow down and accept an arbitration agreement that would cost the consumers the right to sue under any circumstances. On the bright side, there is way to opt out of this arbitration and retain your right to bring suit if necessary by filling out [https://www.comcast.com/arbitrationoptout/default.ashx this form]. </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-09 15:42:35Wes-P <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 92: </td> <td> Line 92: </td> </tr> <tr> <td> </td> <td> <span>+ All of this is useful, but there is one last thing to consider before making the switch to Davis' primary Broadband Provider from DSL or other subscriber services... Past and current litigation against them from their "Satisfied Customers".<br> + <br> + ==Pending Litigation Against Comcast ==<br> + <br> + * [http://www.crainsdetroit.com/article/20100629/FREE/100629867/city-of-detroit-sues-comcast-over-alleged-contract-violations# City of Detroit, Michigan]<br> + * [http://en.wikipedia.org/wiki/Hart_v._Comcast Hart v. Comcast Class action Lawsuit in P2P violations] and the follow-up [http://20somethingfinance.com/comcast-class-action-lawsuit/ settlement]<br> + * Comcast Attempts to Override current FCC regulations regarding the retransmission of broadcast signals [http://www.freepress.net/files/Comcast_Program_Access_Litigation_Letter.pdf] and [http://www.commondreams.org/newswire/2010/02/19-6] Comcast has , as of October 9th, 2010, been lined up for [http://news.yahoo.com/s/nm/20101009/media_nm/us_comcast_doj arbitration in the matter].<br> + * Another big FCC lawsuit, which actually went to [http://www.washingtonpost.com/wp-dyn/content/article/2010/04/06/AR2010040600742.html Comcast's favor] after initially losing in the lower courts.<br> + * They purchased AT&amp;T's Broadband lines and then tried to screw them. In the end, it cost [http://www.comcast.com/About/PressRelease/PressReleaseDetail.ashx?PRID=152 Comcast $170 million].<br> + * An entire listing of several lawsuits, past and present, regarding the lack of security on Comcast's very own web domains [http://www.360reports.com/p/co/Comcast_Corporation_litigation.html]<br> + <br> + There are several other lawsuits which can very easily be found if you look. The bottom line is that Comcast does not care about the consumer, the FCC or any regulation regarding monopolies and is even trying to get the average consumer to bow down and accept an arbitration agreement that would cost the consumers the right to sue under any circumstances. On the bright side, there is way to opt out of this arbitration and retain your right to bring suit if necessary by filling out [ https://www.comcast.com/arbitrationoptout/default.ashx this form].</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-08 19:48:52GarrettGallegos(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 275: </td> <td> Line 275: </td> </tr> <tr> <td> <span>-</span> * Honestly, even as a former torrenter, I don't understand why people think that Comcast should have to fix the bandwidth "problem". If the internet is up, and not really slow, I'm just find and dandy with that. Torrents have only been around for a few years, if they hadn't become such a fad, Comcast's normal improvements to their system over time would be more than enough to handle any amount of changes to Internet traffic. Comcast shouldn't have to upgrade all of their equipment just because one fad comes along, as a company they have to be realistic, and plan for gradual changes and upgrades to their networks over time, which on average would increase their capacity by some small % every year. Comcast never said "hey people, come torrent as much as you want - it'll be way fast". It's just another unrealistic expectation. I'd be fine with them capping the crap out of heavy users, which really has nothing to do with net neutrality as some people think (not that you mentioned this term, but I am sure some nerds who read this will think about that), that is a term people like to throw around all the time to try to get their way but the actual definition can be vague and can vary a lot, and has more to do with the content being served rather than the bandwidth (content is subjective, bandwidth is physically limited). PS: You aren't really paying for larger usage, you are paying for the possibility of larger usage. In other words, they don't guarantee you're going to get those speeds. PSS: I think it's funny that you put the blame and responsibility on Comcast, who is not source of the problem (well, not this particular problem) nor are they the ones who can make a difference in the short-term, rather than blaming those people who are causing the problem and who can actually make a difference in the short-term. Think of how many upgrades Comcast has made, you can't expect them to just max everything out all the time with the best equipment. Do you buy the newest, fastest computer every year, with the absolute maximum specs? Probably not, and most people would like their mid-range equipment to last 3-4 years or more. Businesses operate the same way. I'm actually defending Comcast for once (I am even surprised at this), because it just doesn't make sense to make unrealistic expectations. Having the internet work consistently is a realistic expectation. Having it be as fast as possible all the time, not so realistic. Do you expect the freeways to always be going 65mph? No. Do you go 65mph even when there is tons of traffic? No. What you're talking about is essentially road-range of the Internet. I'm sure if everyone would like to pay $1000/mo or more for internet, them Comcast would be more than happy to upgrade everything and get the best equipment in place every year, but as long as they are taking our measly $40 or $50 on average, they can only afford so much equipment, and so many people to go out and install it. --["Users/GarrettGallegos"] </td> <td> <span>+</span> * Honestly, even as a former torrenter, I don't understand why people think that Comcast should have to fix the bandwidth "problem". If the internet is up, and not really slow, I'm just find and dandy with that. Torrents have only been around for a few years, if they hadn't become such a fad, Comcast's normal improvements to their system over time would be more than enough to handle any amount of changes to Internet traffic. Comcast shouldn't have to upgrade all of their equipment just because one fad comes along, as a company they have to be realistic, and plan for gradual changes and upgrades to their networks over time, which on average would increase their capacity by some small % every year. Comcast never said "hey people, come torrent as much as you want - it'll be way fast". It's just another unrealistic expectation. I'd be fine with them capping the crap out of heavy users, which really has nothing to do with net neutrality as some people think (not that you mentioned this term, but I am sure some nerds who read this will think about that), that is a term people like to throw around all the time to try to get their way but the actual definition can be vague and can vary a lot, and has more to do with the content being served rather than the bandwidth (content is subjective, bandwidth is physically limited). PS: You aren't really paying for larger usage, you are paying for the possibility of larger usage. In other words, they don't guarantee you're going to get those speeds. PSS: I think it's funny that you put the blame and responsibility on Comcast, who is not source of the problem (well, not this particular problem) nor are they the ones who can make a difference in the short-term, rather than blaming those people who are causing the problem and who can actually make a difference in the short-term. Think of how many upgrades Comcast has made, you can't expect them to just max everything out all the time with the best equipment. Do you buy the newest, fastest computer every year, with the absolute maximum specs? Probably not, and most people would like their mid-range equipment to last 3-4 years or more. Businesses operate the same way. I'm actually defending Comcast for once (I am even surprised at this), because it just doesn't make sense to make unrealistic expectations. Having the internet work consistently is a realistic expectation. Having it be as fast as possible all the time, not so realistic. Do you expect the freeways to always be going 65mph? No. Do you go 65mph even when there is tons of traffic? No. What you're talking about is essentially road-range of the Internet. I'm sure if everyone would like to pay $1000/mo or more for internet, them Comcast would be more than happy to upgrade everything and get the best equipment in place every year, but as long as they are taking our measly $40 or $50 on average, they can only afford so much equipment, and so many people to go out and install it. <span>I'm curious to see how the Wiki Trolls will respond to this, but I'll try my best to leave it alone from here on out - on this comment anyway. </span>--["Users/GarrettGallegos"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-08 19:46:54GarrettGallegos(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 275: </td> <td> Line 275: </td> </tr> <tr> <td> <span>-</span> * Honestly, even as a former torrenter, I don't understand why people think that Comcast should have to fix the bandwidth "problem". If the internet is up, and not really slow, I'm just find and dandy with that. Torrents have only been around for a few years, if they hadn't become such a fad, Comcast's normal improvements to their system over time would be more than enough to handle any amount of changes to Internet traffic. Comcast shouldn't have to upgrade all of their equipment just because one fad comes along, as a company they have to be realistic, and plan for gradual changes and upgrades to their networks over time, which on average would increase their capacity by some small % every year. Comcast never said "hey people, come torrent as much as you want - it'll be way fast". It's just another unrealistic expectation. I'd be fine with them capping the crap out of heavy users, which really has nothing to do with net neutrality as some people think, that is a term people like to throw around all the time to try to get their way but the actual definition can be vague and can vary a lot, and has more to do with the content being served rather than the bandwidth (content is subjective, bandwidth is physically limited). PS: You aren't really paying for larger usage, you are paying for the possibility of larger usage. In other words, they don't guarantee you're going to get those speeds. PSS: I think it's funny that you put the blame and responsibility on Comcast, who is not source of the problem (well, not this particular problem) nor are they the ones who can make a difference in the short-term, rather than blaming those people who are causing the problem and who can actually make a difference in the short-term. Think of how many upgrades Comcast has made, you can't expect them to just max everything out all the time with the best equipment. Do you buy the newest, fastest computer every year, with the absolute maximum specs? Probably not, and most people would like their mid-range equipment to last 3-4 years or more. Businesses operate the same way. I'm actually defending Comcast for once (I am even surprised at this), because it just doesn't make sense to make unrealistic expectations. Having the internet work consistently is a realistic expectation. Having it be as fast as possible all the time, not so realistic. Do you expect the freeways to always be going 65mph? No. Do you go 65mph even when there is tons of traffic? No. What you're talking about is essentially road-range of the Internet. I'm sure if everyone would like to pay $1000/mo or more for internet, them Comcast would be more than happy to upgrade everything and get the best equipment in place every year, but as long as they are taking our measly $40 or $50 on average, they can only afford so much equipment, and so many people to go out and install it. --["Users/GarrettGallegos"] </td> <td> <span>+</span> * Honestly, even as a former torrenter, I don't understand why people think that Comcast should have to fix the bandwidth "problem". If the internet is up, and not really slow, I'm just find and dandy with that. Torrents have only been around for a few years, if they hadn't become such a fad, Comcast's normal improvements to their system over time would be more than enough to handle any amount of changes to Internet traffic. Comcast shouldn't have to upgrade all of their equipment just because one fad comes along, as a company they have to be realistic, and plan for gradual changes and upgrades to their networks over time, which on average would increase their capacity by some small % every year. Comcast never said "hey people, come torrent as much as you want - it'll be way fast". It's just another unrealistic expectation. I'd be fine with them capping the crap out of heavy users, which really has nothing to do with net neutrality as some people think<span>&nbsp;(not that you mentioned this term, but I am sure some nerds who read this will think about that)</span>, that is a term people like to throw around all the time to try to get their way but the actual definition can be vague and can vary a lot, and has more to do with the content being served rather than the bandwidth (content is subjective, bandwidth is physically limited). PS: You aren't really paying for larger usage, you are paying for the possibility of larger usage. In other words, they don't guarantee you're going to get those speeds. PSS: I think it's funny that you put the blame and responsibility on Comcast, who is not source of the problem (well, not this particular problem) nor are they the ones who can make a difference in the short-term, rather than blaming those people who are causing the problem and who can actually make a difference in the short-term. Think of how many upgrades Comcast has made, you can't expect them to just max everything out all the time with the best equipment. Do you buy the newest, fastest computer every year, with the absolute maximum specs? Probably not, and most people would like their mid-range equipment to last 3-4 years or more. Businesses operate the same way. I'm actually defending Comcast for once (I am even surprised at this), because it just doesn't make sense to make unrealistic expectations. Having the internet work consistently is a realistic expectation. Having it be as fast as possible all the time, not so realistic. Do you expect the freeways to always be going 65mph? No. Do you go 65mph even when there is tons of traffic? No. What you're talking about is essentially road-range of the Internet. I'm sure if everyone would like to pay $1000/mo or more for internet, them Comcast would be more than happy to upgrade everything and get the best equipment in place every year, but as long as they are taking our measly $40 or $50 on average, they can only afford so much equipment, and so many people to go out and install it. --["Users/GarrettGallegos"] </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-08 19:45:28GarrettGallegos(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 275: </td> <td> Line 275: </td> </tr> <tr> <td> </td> <td> <span>+ * Honestly, even as a former torrenter, I don't understand why people think that Comcast should have to fix the bandwidth "problem". If the internet is up, and not really slow, I'm just find and dandy with that. Torrents have only been around for a few years, if they hadn't become such a fad, Comcast's normal improvements to their system over time would be more than enough to handle any amount of changes to Internet traffic. Comcast shouldn't have to upgrade all of their equipment just because one fad comes along, as a company they have to be realistic, and plan for gradual changes and upgrades to their networks over time, which on average would increase their capacity by some small % every year. Comcast never said "hey people, come torrent as much as you want - it'll be way fast". It's just another unrealistic expectation. I'd be fine with them capping the crap out of heavy users, which really has nothing to do with net neutrality as some people think, that is a term people like to throw around all the time to try to get their way but the actual definition can be vague and can vary a lot, and has more to do with the content being served rather than the bandwidth (content is subjective, bandwidth is physically limited). PS: You aren't really paying for larger usage, you are paying for the possibility of larger usage. In other words, they don't guarantee you're going to get those speeds. PSS: I think it's funny that you put the blame and responsibility on Comcast, who is not source of the problem (well, not this particular problem) nor are they the ones who can make a difference in the short-term, rather than blaming those people who are causing the problem and who can actually make a difference in the short-term. Think of how many upgrades Comcast has made, you can't expect them to just max everything out all the time with the best equipment. Do you buy the newest, fastest computer every year, with the absolute maximum specs? Probably not, and most people would like their mid-range equipment to last 3-4 years or more. Businesses operate the same way. I'm actually defending Comcast for once (I am even surprised at this), because it just doesn't make sense to make unrealistic expectations. Having the internet work consistently is a realistic expectation. Having it be as fast as possible all the time, not so realistic. Do you expect the freeways to always be going 65mph? No. Do you go 65mph even when there is tons of traffic? No. What you're talking about is essentially road-range of the Internet. I'm sure if everyone would like to pay $1000/mo or more for internet, them Comcast would be more than happy to upgrade everything and get the best equipment in place every year, but as long as they are taking our measly $40 or $50 on average, they can only afford so much equipment, and so many people to go out and install it. --["Users/GarrettGallegos"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-08 19:34:28ClarenceLComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 285: </td> <td> Line 285: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-10-08 19:34:28'' [[nbsp]] That's interesting, how'd you find out you have a filter? I'm interesting in checking if I have one. --["Users/ClarenceL"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-08 17:59:36Wes-P <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 284: </td> <td> Line 284: </td> </tr> <tr> <td> </td> <td> <span>+ * Are you insane? I would not classify myself as "satisfied" by a far cry. 3.5 years of overpayment becomes two months of credit plus a bunch of channels I will never watch. Yippee. BTW, if I were you I would save every comment you make on every post here for your portfolio and use it to get paid for being the "mouthpiece of Comcast." -- Wes</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-07 21:04:05ComcastBobYay! <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 283: </td> <td> Line 283: </td> </tr> <tr> <td> </td> <td> <span>+ See? Comcast is all about customer service and making people happy! Glad they've got another satisfied customer. --["Users/ComcastBob"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-07 17:48:18Wes-PComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 281: </td> <td> Line 281: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-10-07 17:48:18'' [[nbsp]] Apparently the credit issue has been solved by Comcast. A large portion of users have used the "I want to disconnect" trick a few too many times so that now they are hesitant to credit even the worst case scenarios. In my case, 3.5 years of overpayment for services I was not able to receive due to a filter on the line that should not have been there to begin with was reduced to 2 months of free service and 6 months of free HBO, Starz and Encore. Big freaking deal. I overpaid to a tune of 987.50 according to their numbers so they give me approximately 300.00 in credit to my account with this program line-up and the two months credit.. God I hate Comcast. --["Users/Wes-P"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-07 15:57:00BlaineComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 277: </td> <td> Line 277: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-10-07 15:57:00'' [[nbsp]] This is my last quarter in Davis and I will be glad to never have to deal with comcast ever again! They're super expensive and the connection is sh*t! My apartment originally came with the slow free internet connection, but I couldn't keep using that because I'm a gamer and my latency would be past 2k and you can't do ANYTHING with a latency that high. After I got comcast, things were fine for the first few months but for the past month and a half my connection would just go out randomly.<br> + <br> + I've called in numerous times and they've even got an automated message saying something like "Your area is part of a service interruption, you do not need to call in about this." Basically, an automated way of saying f off, we don't care! Come on. The frequent disconnecting is frustrating, especially if you're doing something in-game that requires a stable connection. --["Users/Blaine"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-07 09:29:56CovertProfessorstill losing packets <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 270: </td> <td> Line 270: </td> </tr> <tr> <td> <span>-</span> * We experienced 10-30% packet loss throughout the day (Tues, Oct 6)<span>&nbsp;and</span> some outages the next day, too (Wed, Oct 7). --cp </td> <td> <span>+</span> * We experienced 10-30% packet loss throughout the day (Tues, Oct 6)<span>,</span> some outages the next day, too (Wed, Oct 7)<span>, continuing to Thurs, Oct.. 8..</span>. --cp </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-06 20:44:41RichardLComment added. <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 275: </td> <td> Line 275: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-10-06 20:44:41'' [[nbsp]] The drop in internet quality I have noticed over the past several years occurred in September. Seemed to me it must have been the influx of users-- this year, noticed it for a short time (day or two) then back to normal. --["Users/RichardL"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-06 17:15:48CovertProfessor <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 274: </td> <td> Line 274: </td> </tr> <tr> <td> </td> <td> <span>+ * Even assuming you're right that some people reducing their torrenting would make things faster for others, it's not clear to me that we ought to do it. If we (the members of the Davis community) reduce our internet usage to the point where the problem is minimized, then Comcast has no incentive to fix it and we're all stuck limiting our usage, even though we pay for larger usage. --["Users/CovertProfessor"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-06 16:03:59CovertProfessorupdating <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 270: </td> <td> Line 270: </td> </tr> <tr> <td> <span>-</span> * We experienced 10-30% packet loss throughout the day. --cp </td> <td> <span>+</span> * We experienced 10-30% packet loss throughout the day<span>&nbsp;(Tues, Oct 6) and some outages the next day, too (Wed, Oct 7)</span>. --cp </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-06 16:00:26GarrettGallegos(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 273: </td> <td> Line 273: </td> </tr> <tr> <td> <span>-</span> * Don't know about other options, I would worry that anything cable-based *might* be using the same backbone as Comcast, in other words I just wouldn't sign up for anyone else before asking a few people who have that carrier. PS - I have to say this: I bet a reduction in torrent usage by people in Davis who want to be respectful of others would help this problem. </td> <td> <span>+</span> * Don't know about other options, I would worry that anything cable-based *might* be using the same backbone as Comcast, in other words I just wouldn't sign up for anyone else before asking a few people who have that carrier. PS - I have to say this: I bet a reduction in torrent usage by people in Davis who want to be respectful of others would help this problem.<span>&nbsp;--["Users/GarrettGallegos"]</span> </td> </tr> </table> </div> Comcasthttp://daviswiki.org/Comcast2010-10-06 16:00:08GarrettGallegos(quick edit) <div id="content" class="wikipage content"> Differences for Comcast<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 273: </td> <td> Line 273: </td> </tr> <tr> <td> </td> <td> <span>+ * Don't know about other options, I would worry that anything cable-based *might* be using the same backbone as Comcast, in other words I just wouldn't sign up for anyone else before asking a few people who have that carrier. PS - I have to say this: I bet a reduction in torrent usage by people in Davis who want to be respectful of others would help this problem.</span> </td> </tr> </table> </div>