Eastlake Apartments/Talk

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This page is for discussing the contents of Eastlake Apartments. Talk Pages are created in order to allow the wiki community to work through issues regarding the content of the parent page.

Here are the edits that are being deleted by JessAlvarwez and FIip1770DE:

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2012-07-08 12:41:44   JessAlvarwez, can you explain why you are deleting information from the Eastlake Apartments page? —CovertProfessor


2012-07-08 14:14:24   Please ban TOmGarberson from the Eastlake page. He has done nothing but disrespect our business page. His defamation of the property and business is not professional and or welcomed. I am deleting his insertions comments under the property photos and Craigslist insertion —FIip1770DE


2012-07-08 14:18:23   Are you saying that those Craigslist's ads are not genuine? If Eastlake Apartments is spamming Craigslist with ads, then the Davis community has a right to know about it. —CovertProfessor


2012-07-08 14:23:07   Tom has as much right to add his view to the wiki as anybody else. He is a member of the community, and the wiki is entirely composed of community commentary and observations about the town in which they live, including about apartment complex management and how they advertise. The content he added seems to fit that purpose quite well. Are you disputing the fact of his statements? —Evan 'JabberWokky' Edwards, jw.dw@timewarp.org, (814) 889-8845


2012-07-08 14:29:23   Posted by staff or not, it's not appropriate to allow a random person to make changes to a business page. If anyone wants to put in their two cents, they can do so in the comments section. I don't go around changing other peoples wiki pages when i have a problem with them. I make a comment in the appropriate section. Similar to Yelp, no one can change the content unless approved by the business owner. in conjunction, every person does have their right to say what they want in the comments section and make their rating. We would appreciate if the childish changes to the page to stop immediately. Thank you for your understanding, Covert. —FIip1770DE


2012-07-08 16:43:59   The three comments cited above, intended (I guess) to be humorous, were flippant and not appropriate to the business page. I understand and support the desire to remove them. Comments and content about Craig's List advertising are reasonable, I suppose, though why anyone would care if someone is advertising aggressively on Craigs List is unclear to me. I understand the desire of Wiki editors to make the point to the management that this isn't 'their' page, but making a big effort to retain flip edits seems over the top. —DonShor


2012-07-08 18:29:39   I'm the one who uploaded the photos. I also refrained from posting the other two screenshots I took. 4 times in 3 days, Eastlake spammed Craigslist with between 14 and 20 ads in a very short time (so that there were 0-2 other postings in the middle of Eastlake's stuff). Only one other apartment complex in the Sacramento region spammed at close to that level, and that's Greystone (here in Davis).

As someone who was looking for housing, I found it extremely annoying. It makes it harder to look for real stuff. So I added that information tvo the wiki (and e-mailed Eastlake about the problem).

It's an abusive approach to advertising. It's as relevant as another apartment complex putting leaflets under everyone's windshield wipers, or that groupon knockoff spamming people's e-mail addresses. It's also an opportunity for some customer service on their part, but that's obviously up to them.

Frankly I don't care that much whether the stuff remains on the page, since the message has apparently been received. What they do having received the message may be more significant than the advertising itself. —TomGarberson

*if you find something annoying about a company, why not leave a comment in the comment section instead of trying to sabotage with vandalism to the page? Do you vandalize personal pages too? Do you take it upon yourself to edit wikipedia pages out of spite? (they wouldn't allow it and you would be banned)


2012-07-08 18:47:26   I agree with flip and Jess. The issues of Tom should be made note of in the comments section only. —PookiePie

long story short big ups to Tom Garberson for blowing the whistle and providing evidence of said cl spamming claim

Thanks for integrating it into the entry as it's relevant! Daubert


2012-07-09 18:04:45   Hello Everyone, I am the Eastlake manager and it has come to my attention Eastlake has had some excessive postings on Craigslist. I have spoke to my staff regarding these posts. We most definitely did not intend for these repeated posts. Yes, we do advertise on Craigslist, but again this was never our intention.
Also, as new users of Davis Wiki, we were unaware there would be a problem if comments were erased in the of Eastlake’s top informational area within Davis Wiki. We never intended to hinder anyone’s comments as we thought the lower half was for everyone and anyone’s input, because that is how it seems on all other pages.
As I said before we never intended to hinder anyone and we apologize for any inconvenience we may have caused.
Sincerely,
Arlie Righos


2012-07-10 22:25:21   Anybody have any issue if I move some of the points Emily makes higher in the writeup? The maintenance bit is important, as is the fact that it is a quiet neighborhood. That's something people look for. —JabberWokky


2013-06-24 15:54:27   Good afternoon CoverProfessor,

Thank you for giving us the chance to redeem our reputation. We acknowledged the Craigslist posting incident last summer and openly apologized for the inconvenience that we have caused. Again, this was never our intention. Is there any way for us to have "Craigslist" statements removed?

Sincerely,

Arlie Righos
Property Manager
Eastlake Apartments
P 530.758.5253

I will add: One possibility is that you reply and say that you made a mistake, you apologized, and you'll never do it again. (There's a better way to word that, but you get the idea). —CovertProfessor


2013-06-25 11:52:05   Hello Coverprofessor,

I believe we have apologized...please view my post from 2012-07-09 18:04:45:

"Hello Everyone, I am the Eastlake manager and it has come to my attention Eastlake has had some excessive postings on Craigslist. I have spoke to my staff regarding these posts. We most definitely did not intend for these repeated posts. Yes, we do advertise on Craigslist, but again this was never our intention.
Also, as new users of Davis Wiki, we were unaware there would be a problem if comments were erased in the of Eastlake’s top informational area within Davis Wiki. We never intended to hinder anyone’s comments as we thought the lower half was for everyone and anyone’s input, because that is how it seems on all other pages. As I said before we never intended to hinder anyone and we apologize for any inconvenience we may have caused.
Sincerely, Arlie Righos"

If you or other DavisWiki users are not okay with having the Craigslist comments removed from the Eastlake page, so be it. We have apologized for the postings and this will never happen again. Thank you.

Sincerely,

Arlie Righos
Property Manager
Eastlake Apartments
P 530.758.5253 —ArlieRighos


2013-06-25 12:02:25   I appreciate your apology, but that's not really what's at issue. What's at issue is whether potentially relevant information should stay on the page, and again, I think it should. If you want to add an apology to the page itself, right below the information about the Craig's list posting, I would encourage you to do so. —CovertProfessor


2013-06-25 12:13:17   Thank you for your input - I believe we have apologized and obviously we are not going to let this happen again.

Sincerely,

Arlie Righos
Property Manager
Eastlake Apartments
P 530.758.5253 —ArlieRighos


Hey, Arlie — Nobody is asking you to apologize to anybody. It's merely a suggestion that you might want to place an explanation (and if you want, an apology) next to the information on the page so it also presents your side of things and lets people know what you did to make sure it doesn't happen again. It's a suggestion intended to help round out the public information by adding more details, including what your perspective was. The info is out there... we're encouraging you to add your side of things with it. —Evan 'JabberWokky' Edwards


2013-06-25 13:49:50   I didn't realize the apology was already on the page. It was not in a good spot. I have now moved it to what I think is a more noticeable location. Hopefully that helps. —CovertProfessor


2013-06-25 14:04:13   Thank you. —ArlieRighos

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