Executive Cleaners

Executive Cleaners offers garment care services, especially eco-friendly dry cleaning. According to their website Executive Cleaners offers the following services:

• Dry cleaning
  

• Laundry services
  

• Wedding gown cleaning and preservation
  

• Household items including down comforters and sleeping bags
  

• Leather/Suede care
  

• Special cleaning on beaded and sequin garments
  

• Reweaving
  

• Tuxedo rentals - appointed by Selix Tux and available in both Davis locations.
  

• Alterations

See our Laundry & Drycleaning page for other businesses providing clothes cleaning service or check our Tailoring page for a list of other tailors within Davis.

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What was your experience with Executive Cleaners?

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I took several white dress shirts to Executive Cleaners (formerly Star Cleaners) to be laundered, starched and pressed. When I went to pick them up, the woman told me that my shirts were allegedly too small to fit on the machine and she had to press them by hand. This is really ridiculous because I am a medium-sized guy and have never had any problems at any other cleaners. She told me she wouldn't charge me extra this time, but next time she would. The service was already a bit expensive compared to other cleaners I've been to, even without the hand pressing. I will not be taking my shirts back to Executive Cleaners. —RobertDow

They did a nice job on my suit! —MattNagel

2007-09-10 20:23:40   I have had lots of dry cleaning done here with excellent service. I also had a fancy dress altered here - they did a great job and didn't charge too much. —rachelss

2008-05-03 15:30:00   I called and gave the size of my item to be dry cleaned and received a verbal phone quote. Then, I took the item into the shop and asked what the price would be to dry clean and was told the same price. Then, when I went to pick up the item after dry cleaning, the owner (same person that gave me the in person quote) charged me over *twice* as much as I was quoted verbally on the phone and in person. Was my first and last experience at Executive Cleaners! —TillSey _(We don't usually give verbal quotes over the phone for this specific reason but if we do, we always tell our customers that whatever we're quoting them will be an estimate. We need to look at the garment in person to price them and if we ever need to change the price for any reason, we always contact the customer for approval before proceeding with work. This has always been our policy.)

2008-09-05 10:58:42   I always go here for my dry cleaning needs. However, something I've learned from previous dry cleaning places is to always get things in writing. Verbal quotes are as useful as those plastic bags given to protect your clothing. At first they seem great, but upon re-use, you'll find them a bit bothersome if not useless in the long run. —SunjeetBaadkar -(We always give itemized receipt to our customers at the time of the drop-off so the customers know exactly how much the order will be unless the customer doesn't want a receipt.)

2009-05-09 08:37:24   I have been using executive cleaners for two years now and find them to be the best cleaners in Davis. I have no idea why I see some bad reviews. The woman that runs the store does a very good job and is very helpful. I tend to wear more expensive types of clothes that need to be dry cleaned and it's very tough to find a reliable dry cleaner. Executive is very reliable and the pricing is fair. I think they just opened another store by co-op. I saw a coupon in the Davis Enterprise for Executive cleaners opening on G'st. —kylejf

2009-05-12 22:06:38   I don't ordinarily write reviews like this for anything, much less my neighborhood cleaners, but I'll sure make an exception for Executive Cleaners. I work in a corporate setting, and I've been taking my dress shirts and quite a bit of dry cleaning (pants, blazers and suits)to Executive Cleaners's West Davis store weekly for the past three years. The quality of their work is superior and the owner is very professional and knowledgable about the best way to clean various garments. She also does excellent alterations. The store is spotless, and I think their pricing is more than fair. Whenever I've been given estimates, for cleaning or alterations, that's exactly what I'm charged. If there's a question, they call before doing anything. The owner told me she just opened another store next to the Co-op. I've used other cleaners in town before I discovered Executive Cleaners, and I wouldn't consider taking my shirts anywhere else. Highly recommended. —DMW

2009-07-07 07:19:37   I've gone to the location by the Co-op 3 times. I've been happy with the results and that this is a green cleaner. However, the fact that I have never received an in person quote means I'm taking my business elsewhere. The first time (and 15 minutes later), I got a handwritten piece of paper listing my pieces since the woman couldn't figure out how to input the items into the computer. This was later followed up with a phone call from a different person giving me a quote. However, I didn't get any type of quote on either the second or third trips. So, the $81 price tag yesterday for cleaning 6 items (actually 7 since I didn't realize there'd be a separate charge for a belt on a dress) and 2 alterations means I'm now yet again looking for another dry cleaner. —KaraU

2009-11-09 09:57:45   We've been going to Executive Cleaners for a few years now. We use them regularly, for drycleaning and alterations. Their work is impeccable, as is the service. The personal phone calls and professional attention from Lydia are far above what I've experience elsewhere. She has helped me carry clothes to the car, and accommodated me when I needed something altered quickly. I would recommend them without reservation. P.S. I have always been given a written quote when I drop the items off. —MrsC

2010-01-09 08:53:56   I take all of my pants here to get hemmed, and my coats to get cleaned and fixed up. Lydia is very nice, and the work done is always perfect. —ChristyMarsden

2010-05-28 13:44:00   The West Davis location is excellent. Lydia is a gem and always gives first rate service. —browneyedblues

2010-09-07 20:18:25   I brought a few items in for cleaning for my trip over seas. I informed the cashier the importance of having them ready on time and if it was an issue I would gladly go somewhere else. She reassured me they would be ready on time and that it would not be an issue. After having me PREPAY for the items she said they would call me by the night before I needed them. Wanting to reassure myself that the items would be ready I called that afternoon, the woman snidely said she remembered me and told me I would be getting a call that evening at 7:30 for a late pick up after their regular hours. So, 7:30 turned to 8:00 and still no call. I have tried calling them many times now and even drove by to see if anyone was still there. No answer at the store or on the phone. I will NEVER be using this cleaner even again. This will ruin my trip as I will have no clothes to wear for weeks. As a warning to prospective customers, I would advise you to find a better place to have your items cleaned. —MWen

• I think this customer forgot to mention the fact that he wasn't even charged a special charge for his two shirts even though it was before three day, labor day weekend. We were trying to help him out by having his shirts ready after hours (this was the only way we could have them ready before he left for his trip at 5:00 a.m. the next morning) We also called him that night to let him know that we were having some diffculties getting to Davis by 8:00 p.m. as we have promised and that it'll be a little bit later. He got his shirts back close to 10:00 p.m. that night. We believe we were trying to go beyond our call of duty but instead of being appreciated it, we got a slap in the face. This incident definitely would not discourage us from doing special favors for our customers but we will defintiely be more cautious about who we help out. We're just really disappointed that it turned out this way. All we were trying to do was to help out a customer who was in need of a help.
  

2010-09-07 23:39:47   I can't comment on rush orders, as I haven't had to do anything like that. My wife and I have been here a few times now, and they've been great. I've had a couple of suits cleaned and one suit altered, and they did a great job. They also managed to remove a couple of tough spots from my wife's silk dress. They were up-front about not being able to guarantee they'd get the spots out, since it was silk, but it came out great. Everything has been ready on time. —TomGarberson

I had a several holes in a sweater darned at the downtown location. I wasn't even sure if it was possible. You can barely tell where the spots were, except the largest one. Beautiful job, and very reasonable.

2011-02-16 16:56:50   I've used the West Davis shop for about a year. Before that I used to drop my laundry off at Swanson's when I was commuting to my office in Sacramento. I made the switch because it is very handy (good hours), they do good work (got some pretty tough stains out) plus they do alterations which is really handy in one place. I guess I also like the idea of it being a neighborhood shop (versus a chain). —StanS

2011-03-30 11:17:06   Had a few of my shirts taken in here, did a great job. —tombrokaw

2011-04-21 18:34:11   The girl who works there named Barbi is awesome! I'm short and have a hard time finding pants that are my height, so I always take my pants to her to be hemmed. Prices are reasonable and she really knows her stuff. —gurglemeow

2011-06-23 12:23:24   LATE and DECEPTIVE = FIND A DIFFERENT DRY CLEANER!!! I dropped off 5 items and asked if they could be ready for me to pick up in the morning Tuesday. I arrived at 5pm Tuesday and the woman (the owner I think) said all but one of my items was ready. She said the last one had been delayed, and I could come in the first thing the next morning to get it. Like it was no big deal. I had an early flight the following morning, so YES big deal. She didn't even offer me a discount or the cleaning for free.

Even worse, I picked up the blouse today and it has three HOLES in it, each about the size of a pea!!! It looks like the fabric fell apart or something from the dry cleaning. It was an expensive blouse and the fabric is delicate. I had confirmed with the woman, the owner I think, that it cound be cleaned. There are actually some small pieces of red tape the cleaners had put over/next to the holes. The real killer is that they had carefully folded the blouse over the hanger so I couldn't see the tape/holes when I picked it up. I got home and took it off the hanger, and there were the holes and tape. I'm going to bring it back and see what they say - but given the poor service so far I doubt they'll do anything.

This was my first time bringing anything here and it will definitely be the last. —resident

(In this particular instance, the blouse this customer is referring to was a rejected item. When our cleaning technician finds a defective item such as with holes, tears, or discoloration, the garment gets returned to our store without being cleaned. Our technician will put a tape on the area where there’s a defective conditioning to alert the customer. That’s what the red tape was on this particular blouse. The blouse was returned to our store right away without being cleaned and was hanging in the back to be returned to the customer. When this customer came to pick up her order, we had completely forgotten about the blouse hanging in the back and assumed that it got delayed in the cleaning process for other reasons. We asked her politely if it was okay for her to pick up the rest of the order and pick up the missing item at a later date. She said that was fine and will return later. Soon after, we discovered the blouse and put it in our system to be returned to the customer with a note to let the customer know what had happened to her blouse.
Apparently, this customer came to pick up her blouse around June 23rd. It was our intention to let her know about the status of her blouse at the time of the pickup. Unfortunately, one of our new employees was working at the time and had failed to communicate to her about the condition of her blouse. We take full responsibility for the misunderstanding and we apologize to the customer. As a small business, we thrive on getting customer’s feedback and believe that’s the only way we can provide better service to our customers. Again, we take full responsibility for the misunderstanding and will try in the future to do a better job of informing our customers about their order and only hope that we will be directly notified of our mistakes.)

2011-07-19 20:29:21   My husband and I have had several articles of clothing altered at both Executive Cleaners locations. The work has included hemming pants, sewing buttons, taking in the sides of shirts and the waist on shorts, and transforming dresses into shirts. All I can say is that the finished work is nothing less than exceptional. Everything looks so professional. Lydia and Barbi are very talented and I highly recommend them. —SchorreOldham

2011-07-21 11:06:53   Whenever I need to get my clothes altered or cleaned I always go straight to executive cleaners. I love going here because the costumer service is outstanding, they are very welcoming and professional. The store is always very clean and tidy as well. The seamstress, Barbi is very nice and she always talks you through her pinning process when you are getting things altered, making you feel confident that your clothes will come back fitting perfect! I have taken several dresses to be hemmed and have had my jackets cleaned, and they turned out fabulous! I am so happy that I chose to go to executive cleaners, and I will continue to. You get your moneys worth every time. Great Atmosphere! —NyssaFullmer

2011-09-03 08:08:54   I've always been very happy with the work done at executive cleaners. I never thought they were too expensive, as some reviewers have suggested. They do a great job on hemming pants and dress alterations, so I always feel like my money is very well spent. —KimberlyWarren

2011-09-07 14:43:13   I took a sequin dress in to get a some of the missing sequins replaced. They did a wonderful job! I can't even find where the original damage area was. I was also able to get it back in less than 24 hours. I'm very happy with the job they did. —LeslieStewart

2012-01-30 10:56:01   I’ve been to the Westlake Plaza location of Executive Cleaners at least 4 times within the past 3 months, and I have to say that I am very happy with their services so far. The first time I came in, I was with my boyfriend. I asked to have my pants hemmed while he asked them to dry clean his slacks. We received our clothes back on time and were highly satisfied with their work. Since then, I’ve been coming back with more clothes to alter. The employees are polite and very efficient at their work. In terms of dry cleaning and clothes alterations, I’d say their prices are fair. I honestly have no complaints in regards to their business and I’d definitely recommend them. —LyndaLe