FPI Management

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Location
800 Iron Point Road
Folsom, CA 95630
Hours
none posted on website
Phone
(916)357-5300
Website
[WWW]www.fpimgt.com

FPI Management, Inc. is a nonresident property manager with a small number of apartment complex holdings in Davis, as of April 2005. According to their website, FPI Management, Inc. guarantees it will complete all routine maintenance requests within 48 hours (two working days)from the time the written service request is submitted. This guarantee is applicable to all service requests submitted with the resident's permission to enter the apartment. Some non-routine service requests will require more than 48 hours to complete, based on the nature of the request or the need to utilize the services of a third-party contractor. [April 2005] However, the website goes on to say, "Guarantee is subject to change."

There have been a number of security-deposit related complaints about FPI on livejournal and on the Wiki. To be fair to FPI, does anyone know of people who *have* received a full security deposit back from FPI site within the legally allotted month? It would be helpful if you added that information to the comments section below, alternatively documenting how long you lived there and how much they deducted (if anything) from your deposit.

Local properties managed by FPI include

Tanglewood was formerly managed by FPI, but is now managed by Sequoia Equities.

For a listing of other property managers handling accounts in the Davis, please visit our Property Management page. Additionally, our Housing Guide can provide helpful information about your landlord-tenant relationship.

What's your experience with FPI?

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2005-04-22 14:53:40   I wonder what they mean be "submitted?" The office of Sterling Pointe Apartments is only open 3 days a week. I have major beef with FPI. In trying to get my full security deposit back, they gave me the total runaround until I started quoting lines of legal code. Plus, when I renewed my lease in 2002, they raised the rent by about $10 and tacked on a NWP bill that supposed to be of modest cost. Yeah right, it wound up costing upwards of $60/month! —CraigBrozinsky

2005-06-29 21:53:33   Just by visiting FPI complexes I can tell that management could be rather shitty! —AnnieSirrah

2005-08-29 15:19:55   We had many, many issues while living at Pinecrest Apts. Maintenance was extremely slow to respond, onsite management often gave the excuse that they had just hired new maintenance and "from now on it will be better". Needless to say it never got better. Upon moveout we had a problem with our deposit (they tried to take out for carpet when we had already been told that would not happen) but we went straight to FPI and had a very favorable response. However, it has been over 30 days since we moved out and we are still waiting for our deposit, phone calls to FPI have gone unheeded over the last few days. If you have problems with any FPI properties I suggest writing a letter detailing your problems. Also, get any promises from Pinecrest management in writing. I cannot stress that enough. —JessicaRoberts

2005-09-15 13:43:56   Run—don't walk—away from any FPI managed property. I have had the worst experience ever after living in Renaissance Park Apartments. The management turned over completely in the span of the year I spent there (the only person present when I moved in who was still there when I moved out was the maintenance man), so forget about any sort of continuity at these places. Rent is steep, and is augmented by National Water and Power bills you will receive every month, which are higher than you ever thought they would be. The real fun comes when you move out; you will not have an easy time getting your security deposit back. I cleaned my apartment until it sparkled and was still slapped with cleaning charges, painting charges, and carpet cleaning charges. All of these were illegal, as my apartment was at the same level of cleanliness it had been when I moved in. The real fun is the carpet cleaning charges, though; it is ALWAYS illegal to charge tenants for routine carpet cleaning between occupancies. It has taken me over two months and dozens of calls and visits to management to get all but $8.50 of my deposit back. I had to start quoting legal code to them to get this far, and that's just wrong! Calls to FPI's main office have so far gone completely unanswered. FPI is illegal, shady, and incompetent. I've never had such a bad experience with any apartment complex management, and I've been in Davis for six years! Stay away from FPI!! —JoannaHeiple

2005-10-24 15:07:00   I would never live here (now under different management) again. The management is the worst I have ever had to deal with in Davis. Stay away. —HenWeigh

2005-11-29 19:39:43   I have known a few people who lived here (now under different management) who all had awful experiences. They took the entire security deposit and sent them a bill for an ADDITIONAL $1000 for carpet replacement. The carpet was in fine condition. —ChrisMay

2006-01-06 13:18:28   be warned that their "application deposit/fee/whatever" (which is an absurd $500, just to be placed on a wait list) will be cashed as soon as it is received, and if you are like myself and a friend, you WILL NOT BE TOLD of this ahead of time... and their response was, "oh, that representative is just new; she didn't know." needless to say, we immediately withdrew our applications and had a serious chat with management, as well as some lawyers. it's shame, because the properties are nice. —KelMc

2006-01-17 19:53:47   Management is insanely shady. I asked them to put my 1BR apt on a list, so if people were looking for a 1BR they could take over my lease. I asked the office girl if anyone had been looking for a 1BR, she says no, I start walking out, dude checking out apts goes, oh are there 1 BRs available? I'm still within earshot and she says no! Yeah, stuff gets repaired really quick, but the office girls are really annoying and shady. Also, a former resident said it (now under different management) had one of the highest burglary rates...although I couldn't confirm from the DPD website since the crime map wouldn't load. —IsaWei

2006-03-21 18:16:33   FPI just took over Hidden Creek apts and already they're harrassing me about my 2nd car that's registered in VA. 3 tow stickers on my 2nd car in 1 week for expired tags, although we have showed proof of registration and explained to the (rude) management that we were still waiting for the new tags to come in the mail. Tried explaining to a very RUDE Manager that we've contacted VA DMV,but there's nothing I can do about the time it takes for them to mail out tags from VA. My husband & I are both in the military and deploy 3-6 mos at a time, but they have a rule that a vehicle can't be parked for more than 96 hours! So am I to come back to my car being towed everytime my family takes a 1 week vacation, or when my husband and I deploy? I'm still waiting for repairs to my garage door that was damaged from a Dec Flood, yet they have time to harass me about a dirty car. —VanessaBriggs

2006-12-02 20:17:35   My name is Steve Falconer and this is the 100% truth about FPI management ——

2007-05-24 16:42:47   Any new info on FPI? I had no problems until they took over. They clain they have sent a 3 page report about me to "coperate",but refuse to tell me what it is about. I complained because they threw away my disabled grandson's stroller after I left it outside to dry during a rain storm. I complained because they threw away things I was taking downstairs to put in storage. I have never caused any problems so you complain and you're blacklisted and yet they move a dangerous mentally ill man downstairs from me who threatens people, makes racial comments to minority residents, and even to shoot my daughter. Despite several complaints about this guy from several people FPI does NOTHING !!! I'm glad to be moving. Maybe FPI should hire mature managers with common sense/what a concept !!! —carlie

2007-07-24 08:18:03   Horrifying! I live in a property, one of three managed in Vacaville by FPI. I have a scary neighbor, and to date I have no resolution to problems with him. Why don't they do anything? Please contact me at bunniduzit@yahoo.com. —Lea0330

2007-09-09 01:41:31   a friend who has lived at what is now known as 'Madison Park' in alta loma for 9+ years just got his renewal notice today, notifying him of a $270/mo rent increase; his neighbors, some of whom have lived there since the place was built in the late '80s, have received notices for varying increases, all in excess of $200. there is no defensible argument to justify this; it is nothing less than robbery on behalf of greedy owners. while the owners may have made the decision, fpi management is complicit by its participation in this wholesale ripoff. one wonders how any of them sleep at night. —mka4pol

2007-10-17 11:21:47   FPI really is a terribe managment company. When the managment here, at Pinecrest, was not addressing my maintenance issues (for weeks!) I called FPI to get something done. I got an answering machine both times I called, both times I left messages (one VERY angry, and one a little more calm). Neither of my calls were returned. These people don't care about their tenants. —Chantal

2007-10-18 23:25:07   My experience with this lousy company is in the form of a vendor. They have a property in so cal called "The Mark". I realize this is a Davis site but I wanted to let all know. If you're a vendor don't do business with this company. I did a job for them back on sept 5, 2007 and as of today still have not been paid. I have been calling every day since Monday and keep getting the run around, no-one knows anything and their on site manager Taylor doesn't care at all. What really hurts is that I busted my but to fix their problem and they don't care. So in conclusion, as others have said here, DO NOT do business or rent with this poor excuse for a company, you'll lose in the end. —Housemedic

2007-12-05 17:00:37   It is impossible to reach any of these people by phone! They are always "already out of the office for the day".... i wish my work day ended whenever i felt like it! The management at my complex also leaves whenever, and sometimes doesnt even show up! And when it comes to maintenance it is always " scheduled for tomorrow." Do things ever actually get fixed? NO! It is scheduled for TOMORROW! Tomorrow never becomes today around my complex. Especially frustrating since things are constantly in need of repair/replacement. I am fed up with this. —Chantal

2007-12-20 15:35:50   I have read thru this page and find it sad that the only people who will take the time to write here are people who are unhappy. I lived at Silverstone for 2 years and had a wonderful experience! I did not receive my whole deposit back but they did not deduct very much. I didn't understand the painting charges, but when I went in to talk with the manager, she explained to me that I was not charged as I had thought. She was very nice and it made since (something about "wear and tear allownace". Maintenance was taken care of in a timely manner. Sometimes it took longer then 48 hours, but never weeks.Over the2 years I lived there the rent did increase by $10, but this is nothing compared to some places I have lived. Also, it makes since! Everything increases in cost as years go by. DUH! I really liked living there and had a fine experience with the management. —Jessica4444

2009-10-30 03:29:40   Regarding Security deposits: I received NOTHING back, AT ALL! Did I damage the apartment? no. I did however leave the country to attend grad school. Nonetheless, the mailing address I gave them remained unchanged: my parents house in California, like it had been the whole time I was on the lease. I asked them to send a check there, but to date, they have not.
They have not made any statements about damages to the apartment, they just won't mail the check, after all, what can I do, I'm in another country, and you have to be within the same state to file in small claims court.
Of course, I cannot file a small claims lawsuit while attending graduate school in Switzerland, but I should be back before the statute of limitations has passed, and I will be filing a lawsuit when I return.
FPI sucks, and their manager for Pepperwood Apartments sucks.
I love how their website doesn't even give you a contact form where you can e-mail them with concerns.....
Anything said over the phone cannot be documented, unless of course they will talk to you after you inform them (legal requisite in CA) that you are recording the call.
And that is of course, assuming you can even get them to pickup the phone —kireErik

2010-06-10 17:35:55   I lived in The Courtyards in Albuquerque, NM. There was a condensation problem with the ac unit in the apartment above me which caused not only water damage but mold and mildew. I complained for months and received many various excuses but no repairs or clean up. When my lease was about to expire they told me to put in writing why I would not renew. I included copies of all New Mexico state laws they were in violation of as well as a notice of abating my last months rent. After turning in my keys they filed on me for Eviction and Restitution and totally ignored certified and faxed offer I made them 30 days before expiration of my lease. We have been in court since November 2009 as they refuse to provice information I am entitled to in order to complete my case and go to court. This is all public record. Go to www.metrocourt.state.nm.us. Go to case look-up. look for case # cv1526309 and cv1540709. —caryn

2010-07-06 15:36:14   I live in Hawaii and signed a contract for my son and his 2 friends to live at the Grove in San Jose CA managed by FPI Management Co. They gave notice to move out in May and requested a preliminary move out inspection, about 2 weeks prior to moving someone came to inspect while one of the boys was there, they did not give that boy any paperwork as to what was damaged and needed to be changed or even cleaned (nothing mailed to me either). On June 16th I get their "Request for Security Fee Refund and Forfeiture" in the mail and notice that on top of the deposit they will not refund, they are charging $802.99 more for changing carpets, floor, painting, a cleaning fee (which I hired a professional company 2 days prior to moving out and have pictures of). I keep asking for the signed preliminary report and keep getting paperwork that was attached to the forfeiture form. On top of that last year my son rented with other boys different from current ones in another apartment and the names on my forfeiture form has those boys names not the current one looks like they just pulled it out of that file made some $ adjustments and sent it to me. So far all they sent me was 3 pictures of a carpet (at this point I don't know if its from the current apartment)with smaller than a dime size of what looks like a cigarette burn. Jill at The Grove Management office keeps saying the carpet was a mess but why didn't the preliminary report say that? I feel that because they are students and we are in Hawaii, its easier to rip us off.....I need help fast and don't know where to turn...They are not accredited with the BBB and has an F rating with them. —ClaudineP

2010-09-26 22:36:24   FPI IS THE WORST MANAGEMENT COMPANY YOU WILL EVER ENCOUNTER I LIVE IN THEIR PROPERTY AT 3115 FINNIAN WAY, DUBLIN CA
I am a tenant and have endured 4 years of the worst abuses. Management lies about so many things and talks down to
seniors. Thank God tenants are finally speaking out against their tactics. . —mjb

2012-02-09 12:42:27   They are so rude! I just called their office and the woman immediately put me on hold (ok I get it, multi phone lines) and when she came back I told her that I did no appreciate that she didn't even ask if I could hold and she started lecturing me on good phone etiquette. —LMT

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