FedEx Office

Kinkos and FedEx logo copyright FedEx. Can you see the hidden arrow in the FedEx logo?

Location

313 F St. (At 3rd St., right next to Blockbuster)

Hours

Mon-Fri 7:00AM-11:00PM

Sat-Sun 9:00AM-9:00PM

Phone

(530)758-0310

Fax

(530)758-5672

Web site

http://fedexkinkos.com

FedEx Office, formerly FedEx Kinko's which was commonly known as Kinko's... you go there and make copies and stuff... or have your passport photos taken... They have a great hydraulic cutter, which can cut anything! They charge $1.49 per cut. So it's cheaper to cut your textbook in half than to make business cards. You can also hook your laptop to their print stations and use the Internet for 10 cents a minute. They have notary services as well as a SonyPicture Station.

Kinko's was founded in 1971 to serve university students at UC Santa Barbara — most locations were originally open 24 hours. FedEx Kinko's Davis initialized shorter business hours due to the high volume of UCD and City jobs, and the low customer flow between 12AM and 6AM. On 2008-06-02, they renamed themselves to the pithy and catchy name "FedEx Office". So much better than a drab and formal name like "Kinko's".

If you want to email in an order, you can email them at usa5112 at fedex dot com.

This store has the latest FedEx pickup in town: 4:45PM M-F and 3:30PM Sat. for express packages and 6:00PM M-F for ground packages. A later 6:45PM M-F pickup time is available for express packages bound for destinations within California, Alaska, Hawaii or Nevada, and select zip codes in Arizona, Idaho, Oregon, Utah and Washingon. See the Fedex website for details. Otherwise you have to drive to the airport. The last FedEx Ground pickup is at 6PM M-F. The store became a FedEx Kinko's when FedEx acquired the company in response to UPS' purchase of Mailboxes Etc. in 2001.

As of Monday, August 10, 2009, FedEx Office Davis is once again offering a student discount. Students are required to present a valid UC Davis Reg Card in order to receive the discounted prices. The discount is only available for full-serve orders and cannot be applied to self-serve copies.

- 20% off of black & white or color copies
- 5% off other production services (binds, black & white or color oversize prints, cuts, folding, etc.)

*Discounts do not apply to the following: specially quoted large jobs, outsourced products or services, office supplies, notary services, shipping services, inkjet cartridges, custom calenders, holiday products, or Sony Picture Station prints.

Comments:

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2005-05-22 10:06:46   Recent experience: service is the worst I believe I've ever experienced, and the prices are ridiculous. Kinko's will nickel and dime you with per minute and per piece charges. Save your money and visit one of the independent copy shops. —AlphaDog

2005-10-03 18:27:41   I forgot my credit card there, they kept it for me & carded me when I picked it up again. No fraud to report so far... —JoFeuerstein

2005-11-11 23:23:12   Can someone who works at Kinko's tell me what they charge for surface printing for CDs? And do they have those thermal printers right in the store? —MikeIvanov

2005-12-05 11:03:49   I know they have to send CDs offsite. —DomenicSantangelo

2006-01-23 09:38:48   Kinkos is open 24hrs..round the clock. I know, I love them for that. I was a design student, and many times I used their services making prints in the middle of the night. —JessicaJochim

2006-02-17 18:22:42   Why aren't they open 24 hours anymore? Is it because they merged with Fedex? I know they cut the hours in the summer, but school is back in session! Where am I going to make copies at 2am? —HeatherKlinger

2006-05-31 18:58:04   do they sell boxes? i need large-ish ones for moving. —JessicaRuygt

2006-06-07 03:58:07   There is no longer a student discount available. And I don't know about the savings of butts, becuase more often than not, they have refused to handle basic requests that most design students will have (posters, books, binding). Their computer programs for Adobe are ancient, and the prices can get grossly over-estimated. Okay for color copying, not for projects. —KristinRicherson

2006-07-29 17:21:32   Rude employees, rip-off shipping and printing rates. —BrianChen

2006-07-31 22:03:48   I had a glowing review for their service a year ago, but time has passed and experiences have changed. I come in on average of once every 2 months. It seems like every time I need their self-print services, their printers are down for maintenance. It may just be my bad luck, but I can't rely on them anymore for on-the-go printing. I instead go to Office Max as they've been really nice and timely. With Kinko's service getting less friendly and the fact that they're no longer a 24 hour location, there are very few reasons to come here. —DatNguyen

2007-01-29 11:24:39   Each time I go there, the worse the service gets and the higher the prices. In the past year, they have quoted at least 4 jobs for me that I found other copy shops to do for HALF the price and twice as fast. I see absolutely no reason to visit Kinko's again. Try Office Max or Copyland instead. —JoRo

2007-01-29 11:34:39   I went to Kinko's a couple days ago to make 2-sided copies. I asked a guy for help, and he programmed the machine for me. The machine jammed, as did two others but he finally got it to work on a fourth machine. Then, he only charged me half price because of the hassle. I personally think they're great, but there were several other people waiting for help while I was being helped, and they may not have thought their experience was as good... —ElleWeber

2007-01-30 00:47:40   Most people are unaware that the white space between the E and the X in "FedEx" makes a right-pointing arrow. —GreggAlexander

2007-06-11 12:38:27   My experience at every FedEx kinko's is that as long as you don't need to talk to a person it's fine. I really think they should bite the bullet and be 24 hours though, it would really help offset the fact that they are not very customer service oriented. —AnthonySoto

2007-06-29 19:06:03   I recently mailed a package at Kinko's and had a fairly pleasant experience that went something like this.

Arlen: Hi, I'd like to mail this package for cheap (implying ground).
Kinko's Employee 1: Here, fill out this airbill.
A: Uh, airbill? Don't you make a digital label?
K1: Yeah, but you need to fill this out first.
A: Ok. (fills out label, hands it to K2)
K2: You know, this would be a lot cheaper if you mailed it by ground.
A: Yeah, totally, that's what I want.
K2: Oh, then you don't need this airbill. (Types stuff into computer, generates label, tapes up box, tapes my RMA label to box). $8
A: Deal. —ArlenAbraham

2007-08-22 15:58:56   Their pricing confuses me. I had three copies of a 300-page training manual made a couple months ago. It cost $98, which I paid for with a UCD purchase order. Then, last week, I needed four more copies, as well as three copies each of two 150-page training manuals. This second job cost $85, despite being more than double the number of pages of the first job. Oh, if you ask them to drill the originals, be sure to check before you leave that they did so. They seem to be very lax about this. —AnnaJones

2007-08-23 16:51:27   Worst service ever. I stood in line with one envelope in my hand (just for purchase, not shipping) for 10 minutes while several employees behind the counter stood around. Every once in awhile one would look up at me then look away. So, I took my business elsewhere. —kdub

2007-09-21 11:47:39   my boss made me go here to make legal size copies because we have a business account with them. long story short, i convinced him later to do business elsewhere. for starters, the whole place smells like a urinal. and after making copies (which took 2 mins), i had to wait 15 mins to get a fraking receipt. —JewpiterJones

"2007-10-09"   I agree that this place has the worst service of any copy/mailing center. For the convenience of being open 24/7 you sacrifice a small staff that can communicate well. Simple jobs get passed to several people and lots of errors happen in the process. If it weren't for their prices and hours, I would never go there again. Bad service doesn't deserve good business. — DavisResident

They're not open 24 hours a day anymore.

2007-10-29 19:29:53   I used their shipping service for the first time today to mail a large package. The service was excellent(the guy who helped me gave me all the information I needed, including some very useful tips) and I thought the price was very reasonable. For some reason, the price I paid was significantly lower than the online quotes I got at both fedex.com and ups.com. Maybe I did something wrong when getting these quotes on my own. —Brad

2007-11-13 17:32:26   I just looked all over the website on customer review, couldn't find one. I would like to comment that customer service needs a lot of improvement at the F st. location. There's no courtesy. It was my 2nd time going in there today, and I was very uncomfortable with the staff during lunch hour. They seemed annoyed and wanted me to rush. Granted I was new customer so I wasn't sure how FedEx Kinkos works. In addition, corporate should finally decide about student discounts. I mean it shouldn't cost $2-$4 to laminate something. I'll just go somewhere else with better service. —mikam

2007-11-13 18:02:08   I've called a couple times for quotes but the person on the phone never seems very sure what things cost; they give vague pricing which is quite expensive and I end up going to OfficeMax instead. The only reason I've been to Kinko's recently was to fax something. —ElleWeber

2008-03-24 18:51:41   DO NOT have a package delivered here unless the sender has checked off the "drop-off location". You may never get it... Also you need either a tracking number or photo id to pick it up. —SlutMan

2008-05-15 12:21:55   I created a daviswiki account just so I could talk about the horrible experience I had with FedEx. Ironically, the service at FedEx-Kinko's was very helpful, but the actual shipping with FedEx was HORRIBLE. I bought a new cell-phone, and needed it quickly, so I used 2 day service. It was supposed to be shipped on Tuesday, but FedEx won't leave your package if you aren't home. Also, they only attempt delivery three times before they make you pick up your package in Sacramento. I called that afternoon, told them to take it to the leasing office and leave it there for me, but not between 12pm and 1pm because it would be closed. The driver went at 12:15...again, package not delivered. That day I called them and demanded a re-delivery, and at the very least asked them to leave the package at the FedEx Kinko's downtown so I could pick it up after 4:30. Driver never responded. On my third try, I told them not to even bother delivering it, and to just leave it at the Kinko's in the morning. So I got my package three days late, and had to bike 20 minutes downtown to go get it. DO NOT SHIP FEDEX. —AaronSamson

2008-07-01 11:44:06   They are good for copying, prtinting, and what have you. But some how whenever I try and use the FedEx counter there is always a some what ridiculous line and they don't ever have more than two employees and will never get more help. I find it very frustrating. —JamesLDownie

2008-08-24 01:12:45   it was a saturday i went there. i have a midterm on monday and i didn't notice shield library close early. basicly i was left no choice but kinko. expensive printing, lots of loading money to the card/going back to the laptop and installing the printer.

the price listed above seems to be outdated. it was FREAKIN expensive. service was fine, not the best but definitely not as horrible as people have had. friendly agents. will not go again unless having to. —applepearpp

2009-01-09 16:20:26   "Until 2009-07-17, they gave a 10% student discount with UCD Reg Card." Uh, what? —SunjeetBaadkar

2009-03-16 21:45:34   BELMONT is the greatest! I went in to print out my Save the Date cards for my upcoming wedding. Belmont was courteous, helpful, and very VERY PATIENT! Each time he tested out the finished product and gave me different samples to choose from so that I would be satisfied with the final outcome. I was in the store for approximately 45 minutes. He worked diligently with me and even gave me extra copies for way less than I would have paid for (his gift to my fiance and me). He's truly a blessing. I HIGHLY recommend him. I've never seen him in that store before (he may be a new manager or transferring from a different store) but if you need anything done by someone with undying patience, he's the man to see! —Ryinky

2009-04-14 22:46:17   Belmont is really amazing. I came in today 10 minutes before closing. I needed to make buttons for picnic day and needed to print out my designs by the end of the day on good paper. However, my formatting came out weird and the designs didn't fit the pin size. THEN BELMONT CAME TO HELP! Just like for the user above, he printed out different versions so that I would get exactly the right size for my buttons. On top of that he was willing to stay 20 minutes after closing to fix all the problems I was having. He makes me want to go to him for help whenever I have any printing problems. THANKS BELMONT!—JonathanChee

2009-05-07 21:55:49   Service was awesome at the fedex part of the store. One guy (I didn't get his name, but he's tall, bald and I THINK he had glasses) was extremely friendly and helpful. It was time for me to be closing up and going home, and he was just awesome. He balanced 3 customers exceedingly well, and when I left the bad mood I'd been in when I'd gotten there was gone. Thank you, bald headed tall dude. You un-ruined my day. —MasonMurray

2009-06-17 19:32:17   Belmont is the best! He was very friendly and helpful, and very accommodating to my lack of understanding of copyshops and colors of paper and stuff. He really made my day. Does anyone know if there's a place I can send a satisfied customer report or something? —JaneKostina

2009-06-24 17:38:05   Worst FedEx customer service experience ever! I will go ANYWHERE but here in the future. The first time I went here the experience was outstanding, but the second time...

The person working at the FedEx counter was slow, rude, unprofessional and incompetent. I actually watched him toss my letter into the trash by accident, completely oblivious. He didn't seem to care at all whether anyone's letters or packages arrived on time or to the right location. There were four people in line and he just stood there taping boxes at about one millisecond per hour.

To top it off, when he saw that I had entered a PO Box into the mailing address (a common enough mistake?) he didn't inform me that Fed Ex does not deliver to PO Boxes. Instead, he accepted the letter and presumably sent it along its merry way into oblivion. So, I've potentially lost a valuable package AND valuable time because this nincompoop didn't know how to do his job and more importantly didn't give a rat's ass about doing it.

Hopefully he will be out of this job in the near future and the world will again be safe for people needing to mail urgent packages. In the meantime, if you walk into downtown FedEx Kinko's and see a tall, African-American man with diamond earrings and a seriously bad attitude, go directly to the nearest UPS office. —susfin

2009-06-25 19:57:40   there is this guy named belmont who is really really really really helpful.

—booboo

2009-09-04 19:02:05   I come here a few times a month, every month for work and have always had good experiences. Belmont is definitely one of the best on the staff and has been there for sometime, so he knows what he is doing. I recommend him often and tend to prefer him since I know he gets the job done right. I haven't ever gone wrong with the rest of the staff, so I am never worried about my print jobs being done wrong.

One time, they even dropped off my order at my work instead of having me pick it up without even asking and I thought that was incredibly thoughtful since it very much saved me time. Awesome people. —SunjeetBaadkar

2009-11-06 12:06:03   I see a few other reviewers have mentioned Belmont. I never actually knew his name (it's obvi him based on the other reviews) but he is one of the best employees I have every seen. He is incredibly solicitous, on top of it, and wants to help people get the best deal. On numerous occasions he has totally made my day by suggesting I do my copy/fed ex tasks in a more economical way. If I owned a business I would probably try to poach this guy — he makes the experience so much better. —soledad101