Fry's Electronics

	Sacramento Location (store #14)
Address	4100 Northgate Blvd (Northgate exit off I-80), Sacramento
Phone	(916) 286 -5800
Hours	Mon-Fri: 8am-9pm; Sat: 9am-9pm; Sun: 9am-7pm
Website	http://www.frys.com

	Roseville Location (store #26)
Address	180 N. Sunrise Ave. (Between Eureka and Douglas exits off I-80), Roseville)
Phone	(916) 517 -1500
Hours	Mon-Fri: 8am-9pm; Sat: 9am-9pm; Sun: 9am-7pm
Website	http://www.frys.com

Fry's is a toy store for geeks. They sell much more than just electronics, though. Each Fry's has a different theme and for a while, a couple of years ago, they kept getting bigger and bigger and BIGGER, with cafés inside and all. The new Roseville store features a California's Railroad History theme.

Fry's may also be the most ghetto of all electronics stores as it is the most disorganized and has the worst website. Its supermarket-chain origins might explain this somewhat, and its relentlessly no-frills approach probably explains the rest of it.

Fry's will match the price of any other local brick-and-mortar store. The item must be in stock at the other store. Bring in the store ads.

If Fry's is too mainstream and consumer-oriented for your tastes, you might try HSC Electronics.

Comments?

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Fry's is the best place to buy electronics if you already know what you want. Geeks like me love it because the prices are low and the selection is usually pretty good, but RobRoy is right, the place is pretty ghetto. The Bay Area Fry's stores are mostly themed (Egyptian, Aztec), but the Sacramento Fry's used to be an Incredible Universe - Fry's didn't do anything to the place when they bought it, and the interior is just this cavernous half-warehoused interior space with fifty foot high ceilings. It's intimidating! - KenNeville

Is there a way to get there by public transit? — KenBloom
YoloBus 42 to downtown Sacramento then either 11, 13 or 14 to the area. I forget which exactly, but you're looking at 2-3 hrs each way. Pack a lunch. — TarZxf

From Heron Technologies: 2006-04-14 09:26:01   I went there once. The guy running the store was friendly and helpful. Incidentally I don't think we can adequately compare stores like this one to Fry's, as Fry's stocks refurbished items vs. Heron carrying new components —TR

• Non-sequitur. I hate to be put in a position of defending Fry's, but the reality is that maybe one tenth of one percent of Fry's items are refurbished and they are plainly identified. Supporting Davis businesses is well and good. My family and I spend lots of dollars downtown. OTOH, I've just had one bad experience after another with Heron. —GrumpyOldGeek
  

• That may be, I don't know for sure. But if it's true then what I would buy from Fry's falls under that one tenth of one percent. However, I usually buy computer parts and accessories from newegg.com.
  

• No argument about Newegg. Last month I bought a case of notebook hard drives from them. My company uses the drives in a product and Newegg had the best price and delivery. BTW, if you're in the computer components department at Fry's and you want intelligent help, ask for Kim. She's the older, slim Southeast Asian-American woman. She is very knowledgable and honest. —GrumpyOldGeek
  

• Thanks. Honestly though; I haven't been in Fry's for at least a year. —TR
  

• 2006-05-08 18:13:42   Fry's refurbished and "restocked" is always clearly marked. I can understand elevated prices in a local shop vs. megamart/online. However the two times I've been in Heron have been terrible. First time I came in looking for a power supply, they tried to sell me a cheap offbrand even after I told them I knew thats not what i wanted. "Well we've never had any problems" =/ Second time I met another customer who didnt have DVD software after reformat, I advised him to get VLC. Staff jumped in and said VLC would ruin his computer and then sold him $80 dvd software.. —TheodoreSuryapurnama

2006-07-06 00:37:25   I currently work at Fry's and I've seen a bunch of refurb items, but that's nothing compared to everything else that's new. Personally, I buy my computer components from newegg, but if I need something quick, or if there is a great deal, I can always count on Fry's. —JeffKwong

2006-07-06 22:38:28   I shopped the Fry's Stores in the L.A. area for years...the one in Sacramento seems rather shabby, and the "ghetto of all electronic stores" comment seems accurate. To me, it's a good place to buy consumables and small items, and to get a look at expensive items before purchasing them for much less online...the prices seem rather high at Fry's for most items. There's a conspicuous lack of salespeople around the "low ticket" areas, and they aren't terribly friendly or approachable in general. —DukeMcAdow

2006-10-02 20:32:30   The organization of the store is like a Guatamalan slum. Everything is disorganized, and everyone there is simply ignoring you until you chase them down. By far, this is the "ghettoest" Fry's in California for all I know. —AtyNguyen

• Hey! I lived in a Guatemalan slum for a couple years! I'll have you know that Guats are very hard workers and while they like their full size statues of saints, their yards and homes are very organized. I like the crippled saint with the dogs, personally, and I've never seen him at Frys. —JabberWokky
  

2007-05-24 15:54:57   I made a awesome comp from 500 bucks at frys... —StevenDaubert

2007-06-04 03:03:10   The new Fry's in Roseville that opened in April is pretty big. The employees ride around on Segways. —Jedron

2007-09-20 18:42:14   This particular Fry's has one of the worst customer services I've ever experienced. The workers ignore and avoid you, the place is disorganized and dirty, and on top of all that the manager is extremely rude. He needs to take some communication classes, because he has the worst people skills I've ever seen. I went to Fry's asking for help because I locked my keys in my car and the manager said there was nothing he could do about it and told me to call triple AAA. So I did, and tried calling my mom for the triple AAA number, but she wouldn't pick up. At the same time I was also late for an appointment, so to save time I decided to look for tools at Frys to help me unlock my car door. I found 2 thin long drilling bit poles, each sold at about 25$ a piece, and bought them thinking I could return them afterwards. To my horror the manager turned me down, told me off in front of everyone saying, "How do you think I feel about you coming to MY store and buying something, using it, and returning it." The objects were in mint condition and I only used them for about 5 minutes. Then I replied saying, "I don't understand, I asked one of your workers and they said the return policy was 14 days." He gives me a lame excuse saying the items were "used" and I replied saying, "I don't understand this happens all the time, people buy things, try them out, and return them. They're not going to be returned in new condition." He snaps back again coldly,” What should I charge you for using it?" I thought to myself, do people get charged for trying out items in your store? I was so shocked that a manager was soo rude. I have never in my life had customer service as bad as that moment especially not from a high positioned manager. He then hands me the receipt and says, "I'm sorry we can't accept it." How can you not honor a policy? I told myself, I'm never coming to this Frys again. So, now I'm returning the items at another Frys store. I also plan on writing a personal complaint to the corporate office on this Frys. If you're from Davis, and want to buy cheap computer parts, DO NOT I repeat DO NOT go to the one in Sacramento. Drive the extra 10 minutes for the one in Roseville, you will not regret it. —3balls

• Ok, let's look at your complaints one at at time. The workers ignore and avoid you. Yes, they avoid me in the auto sound department because I don't look like a 20something squid that will drop $1k on a car stereo. OTOH, they treat me like royalty in the computer parts department because I do drop a lot of money there. I'm fine with both cases.

  The place is disorganized, dirty and the manager is rude. Yes, no and no. Never had any rude experiences for at least 10 years. I spend (for my company) $5k-$10k / year at the Sac store and have always been treated well. I always refuse to show my receipt going out the door and they never hassle me. The place is seriously disorganized, but I can live with that. It's no dirtier than any large store.

  Now to the crux of the matter. You locked your keys in the car. Wait a minute, you locked your keys in your car. This is all we really have to know. Anyone with the vaguest sense of personal responsibility would know that it is your problem, not Fry's. Would I help break into a stranger's car? Hell no. Would I let him/her call AAA on my phone? Hell yes. But forwhatever reason, you had to call your mom, not AAA, and mommy didn't pick up. Here's a hint. Keep the AAA number in your wallet. I do.

  Now about those tools you bought. You bought them knowing full-well that you would return them after you used them. That is not the reason why Fry's, or any other store has a return policy. Just like the clowns that bought generators just before Y2K and tried to return them on Jan 2, you thought that you deserved to have something for a time without paying for it. This sort of behavior ruins it for everybody. I think it is clear that whether the tools worked or not, you would return them. And about those tools. I buy quite a few tools at Fry's. Now they usually aren't the best tools, but they do the job. But you know what? When I buy a tool, I like it in it's nice shiny package, all new and everything. I don't like paying new prices for used tools, especially if they've been used for something they weren't intended for. So I would not be interested in buying the tools you used/misused to try to open your car door.
  

2007-09-20 21:37:30   Should we move this page over to the Sac Wiki, since the closest location to Davis happens to be in North Sacramento? —PaulAmnuaypayoat