These are reviews of Instaconnect from 2006 and earlier. For more current reviews, visit the entry.
2005-08-30 19:53:18 FYI, I work for Aria Communications —RyanCastellucci
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I would like to state here for the record that I moved to the bay area in January 2007 and haven't been involved with Instaconnect/Aria Communications since that time. —RyanCastellucci
2005-08-30 20:52:33 Signal strength is usualy pretty good, we use 200mW APs with 5.5 dBi antennas instead of the 30mW to 50mW with a 2.2 dBi antenna most SOHO WiFi gear uses. I'm in one of the apartments at Brush Creek Apartments in the back next to clubside and I get around 85% signal from one of the AP's over there. —RyanCastellucci
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Service cuts out approximately 50% of weekends from 6pm Friday to about 9AM Monday. This works out to over 2 months worth of service per year. Since they charge you extra for a 10 month plan, you are really paying for 4 extra months worth of service than you're really getting. Also don't expect service on holidays or during busy exam times. STUDENTS BEWARE—DavisGeek
2005-09-16 11:45:21 I'm not sure how this is cheaper than other broadband options. I've been paying less for my SBC DSL for more than a year. (I don't even have the option of Instaconnect, I'm just trying to include more information. —MattCzarnowski
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SBC's DSL prices are hard to beat, but if you include the price of the landline phone too, instaconnect is a bit more competitive. —Jevan
2006-01-22 21:28:13 If you never plan to use a land line, you can get an SBC option that only costs about 4$, making their rates approx 18$/mo at 1yr/contract —MichaelGiardina
2006-01-22 21:42:33 We used to have Instaconnect in The Trees complex, but it was by most accounts pretty shoddy — eventually management canned them and got wireless service from someone else, throwing in free landlines as well to make it up to us for our suffering. —KrisFricke
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How is the new provider working out? We initialy had some stability issues with our APs there, which were fixed I belive in October or November with a software update. We were attempting to take care of the speed issues by adding additional bandwidth (usage was higher then expected) when the management decided they didn't want us to provide service there any more.
2006-12-01 17:58:27 Having worked in the industry myself, I was impressed by the overall installation done by Instaconnect at Le Tournesol Apartments. —ChrisThompson
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A professionally installed piece of garbage is still a piece of garbage. —Eganio
2006-12-11 18:37:28 I currently have Instaconnect and have been less than satisfied. They only are available 9-6, M-F so if your internet goes down, don't expect 24-7 help - you will be lucky if you get help the next business day. If you want help at night, you have to schedule it days in advance. Our service has been spotty all fall and we have been trying to contact the company, but have received no responses for over a month. While I would prefer to support a local company, I also want to get what I am paying for - INTERNET! —JennyMoffitt


