Kaiser Permanente

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Location
1955 Cowell Blvd.
Hours
M-F 8:45am - 12:30pm & 1:30pm - 5pm (Dept. Hours May Vary)
Pharmacy Hours
M-F 9:00am - 6pm (Closed Holidays)
Optical Sales Hours
M-F 8:15am - 12:15pm & 1:15pm - 5pm
call ahead since specific departments' hours vary
Phone
(530) 757-7100 Main Office (accesses Davis office)
(530) 757-7070 Appointment Desk (accesses central phone service)
(530) 757-4000 Pharmacy
(530) 757-3937 Optical Sales
(530) 757-3966 Optometry
[WWW]Advice Nurse Phone differs by department
Website
[WWW]Davis Kaiser
[WWW]Physician home pages

Kaiser Permanente is an HMO that provides complete diagnostic and medical treatment services for its members. It's a large medical organization with extensive services throughout Northern California. It's on Cowell Blvd, opposite Tanglewood Apartments and close to IHOP, Applebee's, and the former Wendy's.

Co-payment varies upon your plan. You can get there with the W line. Also, there is plenty of parking space available.

This Kaiser facility offers internal (adult) medicine, family medicine, and pediatrics. It includes a pharmacy and lab, as well as optometry services for members and non-members.

Vaccinations are free of charge for members. You can walk in and ask for virtually any vaccination. Examples include Tetanus & Whooping Cough, chicken pox, measles, flu, etc.

The Kaiser pharmacy sells a variety of over the counter products at prices lower than at drug stores. You can save a great deal of money by buying your over the counter medications at the pharmacy. For example, generic Claritin and generic Zyrtec are only $9.95 for 100 tablets. They also have 30 pills for only a few dollars. Generic Tylenol is only $4.95 for 100 caplets. Non-Kaiser members have been able to purchase these products without having to show a Kaiser card.

Other Nearby Kaiser Locations For Additional Services
Kaiser Davis does not offer Emergency or after hours Urgent Care services. For this, you need to go to Sutter Hospital or a Kaiser Emergency Room in Sacramento or the newly opened state of the art Vacaville Kaiser Hospital & ER.

The Vacaville Kaiser Hospital is located right off of Interstate 80 at the Leisure Town Road exit. Getting to Vacaville is much faster than driving through traffic to get to Sacramento. If you need to go a non-Kaiser ER for a life-threatening emergency, be sure to call Kaiser as soon as you can to arrange coverage of your care.

There are larger facilities in Vacaville, Sacramento, and Roseville. These larger facilities offer the more extensive and complex services: cardiology, surgery, specialized care, emergency services, and so forth. Your primary care physician will provide a referral if you are in need of these services. The Kaiser hospital in South Sacramento is a Level II Trauma Center that can handle traumatic injuries and is open to the public. This is only 1 level below UC Davis Medical Center's Level I trauma center. The Kaiser Hospital in Vacaville became a Level III Trauma Center on October 17, 2011. Trauma centers of all levels are able to deliver a higher level of medical care to critically injured or ill patients. The Vacaville Trauma Center is open to the public just like the South Sacramento Kaiser.

The Kaiser Hospital in Vacaville has a 24 hour Pharmacy.

To get an Urgent Care appointment, call the Kaiser advice nurse at your doctor's number. To go to the ER, just go.

HIPAARestrictions.png Medical Professionals are limited by [WWW]HIPAA as to what information they can make public about their patients, including who their patients are. As such it is very hard for Doctors, Dentists, and Psychiatrists to respond to negative comments on the wiki. Please keep this in mind while reading any comments.

Comments:

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2006-08-22 13:04:49   Kaiser is great. But the one in Davis is rather small and doesn't offer all services. For some departments it's hard to make an appointment within the same week. I like this Davis Kaiser because it's usually not crowded. —AmyYang


2006-09-24 16:01:53   The website says they have urgent care. Anybody know for sure? —KatieQuinn


2006-09-24 16:49:43   Regardless of who your health care provider is, you must be your own advocate, and not stop until you are recieving as much care as you want. —RobiPochapin


2007-01-05 00:36:40   They try to save money at all costs, so it's difficult (understatement) to get the care you need. Like tests, appointments with specialists, timely responses, etc. The phone system is beyond bureacratic, and should be hailed as a revolutionary way of ignoring patients. And no, last time I checked, there was no urgent care in Davis. You will have to go to Sacramento and hope you get to see someone who will prescribe you drugs without doing the tests to see you really need them, then get sucked into the system and be given oodles of drugs you still don't need for months and months and months before you convince them to do a test which rules out the need for all those drugs. —GreenThing


2007-01-26 09:15:42   I love my kaiser. As long as you are patient and don't get uppity, you get the health care you need. And also, many of the misdiagnoses I have read about sound less like negligence and more like the practical reality of medicine. Medicine is like any other field, mistakes are made, and as unpleasant as that is to accept, its the truth. —NicholasKnoblauch


2007-03-04 00:43:33   And yet, Kaiser has more horror stories than any other HMO or PPO. Let's take a simple example of Kaiser's reputation. Go to Google and type in the words "hate Kaiser" (using quotes). You get 1070 results. Now type "hate blueshield" or "hate healthnet". You get 5 each. If you were to search for "hate kaiser" without quotes you would get even more... 1,200,000 actually. Compared to the 67500 you would get for "hate healthnet" without quotes. I have heard many horror stories from many people, and most of them turned out to be through Kaiser. So it isn't a matter of not getting uppity. It isn't a matter of being patient. Kaiser is not just as good as any other HMO. It is a terrible system and no amount of "thriviness" ad campaigning will make it better. —GreenThing


2007-04-10 16:30:40   The amount of misinformation about Kaiser contained here is shocking. Shouldn't the contributors be people on Kaiser who can speak with authority rather than people who simply post rumors? I have been in Davis and on Kaiser for 11 years. The most telling statistics about the Davis Kaiser come from UC Davis. For the last few years the highest satisfaction ratings for medical insurance providers available through UC Davis have been for Kaiser. All Kaiser patients have a primary care physician—whoever wrote the information at the top of this page about "lack of personal physician is clearly NOT on the Kaiser insurance. If you want to go to whichever physician you want to a the drop of a hat and pay a huge amount of money for that privledge, Kaiser is not for you. If you want to be a part of the most functional health system currently available in the US, then Kaiser may be for you. Yes, they are a bit rigid at times but I have never been denied any service I have requested. Plus their docs will email with you. —RynRhodes


2007-04-11 06:16:32   Dr. Drew Pinsky, of CNN, Loveline and Discovery Health fame, says that Kaiser's "pretty good, better than most". —JabberWokky


2007-05-29 18:23:01   Kaiser has no dentists as part of its medical group. Many members have dental insurance, but that insurance would be through Delta Dental and NOT through Kaiser. There are NO Kaiser dentists. —tokai-raider


2008-02-07 12:12:45   Interesting comments here. I've been very happy with Kaiser. Like any other field of medicine, it's not perfect. When I'm sick, (like today), I can call in and they will see me today, with my personal physician. If not available, I can see another one or even a nurse. That's probably what they mean by urgent care. So you can't walk-in, just call. Press 1, wait for the psychiatric emergency msg, then press 0. Talk to a person. If you sound serious enough, that's how they base their appointments. which is good. —mperkel


2008-04-08 18:29:16   I think that for people who have never had a really serious, or as Kaiser would call it, expensive health care problem it is easy for them to say what a fabulous plan that Kaiser is. Try having cancer or another serious ailment that isn't easy to diagnose or treat and then tell everyone how fabulous they are when they ignore the fact that your health declines day by day and tell you that you are fine and there is nothing wrong with you to save money on much needed tests. I think that before you question the validity of peoples claims about Kaiser treatment, or blame the patient for not being diagnosed properly you should consider the fact that people aren't complaining about getting diagnosed with a cold when they have the flu, people outraged because a company is choosing money over lives!! —Mandalynn


2008-08-22 20:19:50   I was married to a Kaiser physician. A couple points, a heath maintance organization is basically for healthy people. With minor heath complaints...Serious,chronic or rare disorders fall through the cracks and Kaiser loses money treating them, so, whay they do most often, is never diagnose them. Always assume the lesser of probable diagnoses. Also, it's interesting that ALL Kaiser physicans go to other hospitals when they have a major health problem. But, I guess it's better than nothoing. In my opinion, push for a Dr. you trust, become informed about your condition and forget about being liked. You will be percieved as a pest if you rck the boat. —andrea12


2008-08-22 20:37:10   I have to say that from personal experience (Liver Cancer as a child), Kaiser has been wonderful. I realize that with anything, this is a business, they're here to make $$$, but the service has always been good, better than most. But for cost comparison, Sutter has worked out well too. I used to have Kaiser as a child, and through different employers, and would switch back if I could afford it for the family. —Aaron.Curtin


2008-12-31 21:35:00   I went to the Sacramento Kaiser ER today and was surprised with excellent service, caring and knowledgable doctors, and a much more professional and well thought out experience than I have ever had before with Kaiser. Dr. Jay Thomas is the best and the nurses are awesome too. —tierramor


2009-04-15 14:00:00   Before I belonged to Kaiser, I had a breast tumor removed by a non-HMO doctor who scared me into unnecessary surgery, refused to give me any pain medication, then called me hysterical when I called the next day to complain about how much pain I was in and ask for a prescription. I also had a doctor ask me to remove my shirt and walk around his office bare chested when I was 12 and had gone in for what turned out to be mono. (Several years later I read in the paper that he lost his medical license for molesting female patients - no surprise there). So bad health care is not limited to HMOs by any means. I've belonged to Kaiser for 23 years and never had a major complaint with them. Several years ago I had a mysterious illness with symptoms of MS. They were never able to diagnose it, but not for lack of trying. I was given two brain scans, a neck scan, a CT scan, a spinal tap, and many assorted blood tests. The illness eventually disappeared on its own and was probably some sort of uncommon virus. But I never felt they were not taking my complaints seriously or avoiding giving me necessary tests. —NotSure


2009-07-09 01:46:09   Keep in mind that one of the reason that Kaiser gets socked with a large number of stories about them being problematic is because it actually is a single organization that manages hospitals. Blue Cross, Anthem, and many other insurance companies have little-to-no responsibility over the doctors you are seeing: they're just forking over the money. So when a doctor that you're seeing is negligent or otherwise problematic, it remains "that doctor"... but if you're at Kaiser (or to a lesser extent Sutter or Catholic) the problem becomes "that Kaiser doctor". I've not seen statistics on Kaiser docs being any better or worse at their jobs than others in general, but when it's possible to apply another label to them it makes it easy to find complaints in a general sense. (Full disclosure: I've had Kaiser since I was a child, and while I agree that their docs can be impersonal and brusque, I love the "one-stop-shopping" aspect of the Kaiser system. I spent a few years without it while doing the dot-com thing, and I couldn't stand having to find doctors accepting patients, nor having to deal with grocery store pharmacies.) —JasonLauborough


2010-03-08 20:46:56   If you are looking to get lab work done, this is the best Kaiser for that! There is hardly ever a wait, as opposed to Roseville or Sac where there is at least a 30 minute wait. I was a little confused when I took my girls in because there were no front desk clerks at the pediatric office, so you had to check in somewhere else.. other than that, great staff and it's not too busy. —kimchee71


2011-09-04 12:42:24   Kaiser took great care of me during a minor heart attack. My symptoms were weird (pain on the right side rather than the left) but they were very cautious, got me the tests I needed, and had me in for surgery (at Mercy) so fast it made my head spin. Great job. Also they have been very good at monitoring my health since.

As someone else pointed out in the comments, when you Google Kaiser you get all the complaints for a big health system and an insurance company both, so you see a lot of anecdotal bad evidence. But if you look at studies, like the State of California Health Care Quality Report Card, Kaiser is the ONLY organization getting four stars for "meeting national standards", in either the HMO or the medical group category (at least in Yolo county). —Prof.Spice


I've had really great luck with Kaiser for 20+ years both here and East Bay. When I DID need to be in the hospital they admitted me and my year-long, intensive follow-up care was AMAZING. They DO have week night clinic hours in Davis sometimes, and weekend non-emergency care appts in Vacaville and in Sac. My very-ill grandpa got awesome care with them too. A pal of mine died years back as her expensive, gold-plated non-Kaiser insurance didn't feel cheap-a** X-RAYS were worth it for a chain-smoker with rib pain. Result? It took them 6 months more to find the lung cancer by which time it was incurable. Kaiser is pretty good about making sure the tests get done.....


2013-01-03 16:44:02   I've had Kaiser on and off for most of my life, and I've never once had a serious problem. I think most of the people who hate Kaiser either remember Kaiser from the old days (80's or so), or have had a bad experience that they blame Kaiser (insurance) for that could have happened with any medical facility, but they blame their insurance provider instead of their medical provider as you would with other insurance organizations. —Davidlm


2014-02-22 14:13:23   Why can't they open on weekends? My hometown Kaiser Medical Center opens on weekends, which is the only time I am not occupied with school or work! —BartolomeoReal


2014-04-16 10:27:32   How much is it for an eye exam for contacts? —MichelleNguyen


2014-09-11 01:19:41   Does anyone know how hard it is to get to the Kaiser Elk Grove facility from Davis without a car? I am trying to figure out if it is worth getting a new psychiatrist there (bc the Davis Kaiser has no psychiatry department) or keeping the one at home. —andrewwatson

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