Ken's Bike & Ski

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kenslogo.jpg

Location
650 G Street
(in G Street Shopping Center)
Hours
Mon-Fri 9am-8pm
Sat 9am-7pm
Sun noon-5pm
Phone
(530) 758-3223
Website
[WWW]kensbikeski.com

At Ken's Bike & Ski, we strive to provide our customers with world class customer service and advice. We are very proud to have been voted the #1 Bike shop in Yolo county by the readers of the The Davis Enterprise (2007-2009). - The Staff at Ken's

Ken's sells and rents bicycles, cycling equipment, snowsport gear and some hiking equipment. Ken's is a sponsor of the Davis Bike Club.

Ken's website has a coupon of the week, which can be valuable if you're looking for a specific part. For example, on 2006-5-21, there was a coupon for 15% off a new set of tires. There are also frequently coupons in the Little Green Coupon Machine coupon book.

The current location of Ken's used to house Marvelli's ice cream parlor, and after that, Big D's. The old ice cream parlor mural is still on one of the walls.

"We're serious about your fun!"

Photos

kenslogowiki.jpg salesfloor.jpg skiwall.jpg

See Also

What was your experience at Ken's?

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Very friendly staff. Some road bikes, more mountain bikes. - EricKlein

2004-12-06 18:18:17   I've had really good luck here. I've shopped for both snowboard and bike stuff here, and as the man says, the staff has always been very friendly and very helpful. If I need to buy backpacking stuff, this is pretty much the place I do it in Davis. The only reason I didn't buy a bike or a board here is because the particular ones I was looking for were elsewhere, but both times I wished I could have given them my business. - EricKlein

2004-12-07 12:49:53   I bought my snowboard, bindings, and boots here three years ago and have gotten it waxed and tuned every year since. Good selection of equipment, just a bit lacking on the quantity womens jackets. Good service and friendly staff! - AshleyOrsaba

2004-12-15 02:03:56   I go here for all my biking needs. Now that I have a snowboard I shall be bringing it there too. The staff is awesome, friendly, and knowledgeable. - AdamMoerschell

2005-01-01 02:38:05   I used to work here. This is THE best ski/snowboard shop in, or anywhere near Davis. —PaulThober

2005-01-31 14:43:10   I agree with Paul, this is the best shop in the area. I also worked at Ken's for like 4 years and the staff is awesome, everyone rides. It is one of the best places to work in Davis. —ScottNaguwa

2005-05-08 11:26:54   Does Ken own The Open Bible next door? —ArlenAbraham (Yes, but there's no interaction between the two - KSN)

2005-06-02 14:56:15   I used to have good luck here and enjoyed the staff and service, but the last few times I've come in, the staff have been uncooperative and their service very poor - so much so that I had to bring it back twice. After I get my bike back it's all Bike Barn for me. I must say, however, that their generosity with spare parts is noteworthy, though far offset by the fact that they charged me for a flat tire my bike got WHILE IN THEIR SHOP. I hate them and I'm never going there again. Bitter, yes I am. —DanielMedinaCleghorn

2005-07-05 01:08:20   How can you get a flat when you're in the shop. It's an air-conditioned, carpeted, track mall store. They vacuum. Enjoy the meat heads at the bike barn. The mechanics at Ken's are the nicest and most informed bike geeks in town. Not to mention actual frame builders, well two of them anyway. They've always treated me well. —BenTaylor

The Ken's tagline is, "We're Serious About Your Fun." Well, I can tell you that we're definitely serious about our fun. That means we're all really in to the sports we sell. On the whole, I feel we're the most knowledgeable staff in Davis for the stuff we carry: bikes (road/mountain/town/whatever), skis and snowboards (and the appropriate winter accessories), hiking/backpacking equipment... It's a fun store to work in. We do have a lot of employees, so not everyone knows about everything we carry — but everyone is pretty friendly and will get the right person to help you.

If you need to rent skis or snowboards, you should definitely give us a call. Renting on the hill is a pain. Adult ski and snowboard rentals are $29 plus tax for the first day, additional days half price. You pick up the equipment the afternoon before your first rental day and return it to us by 2PM after your last rental day. —KenNeville

2006-06-01 15:56:53   I have been to Ken's three times recently (fixing up two older bikes). I have been helped by four different employees, all of whom were friendly and helpful. I will continue to go to Ken's for my cycling needs! —JeffieBaby

2006-06-20 14:02:00   I've had a bike on order there for nearly three months now, and the estimated time of filling the order was originally only 10 days. It seems everyone's had great experiences there except for me. —RickEle

2006-10-12 9:44:00   It seems the phone number has been disconnected. Did Ken forget to pay his phone bill, or is it something more dire? —BrettHall

2007-01-30 15:13:05   It seems Ken's Bike & Ski has taken a turn for the worse. I've been there twice in the last 2 weeks for snowboarding accessories, and had one good experience and one -very- bad one. To Ken's credit, I had a very friendly and knowledgeable employee give me good advice on snowboarding wax one day. A week later, however, things were worse: another guy, probably lying, recommended some poor quality wax, OVER a product I had ALREADY chosen (really bad form). Then, at checkout, a new employee proceeded to overcharge me for some gloves, getting the wrong product on the receipt. I came back in to get my money back for the price difference, but I narrowly avoided being overcharged by 10 bucks. On the plus side, the gloves I got were good quality; so the bottom line is, the stuff there is pretty good (except snowboards, which are all subpar to low quality) but the employees throw their weight around and will outright screw you over if you're not careful. —YomibitoShirazu

2007-02-07 17:51:13   Be VERY careful about renting gear at Ken's - I was charged $20 extra for scratches on a snowboard that were there when I got the gear. Inspect anything you get from them and make sure they note existing wear and tear before you leave the shop. The snowboard person accused me of doing rails and hacking up their board, and insisted I was given a perfect board, which was not true. I will not rent from Ken's again if I have an alternative. —DaveSimmons

2007-05-19 06:45:40   Not so good on bike tools, I couldn't buy a 16 tooth widget to remove my shimano bottom bracket. —BillBroadley

2007-05-21 14:43:53   Great buying experience! I recently purchased an expensive LED bike light there, and the sales guy was more than happy to take apart their whole display to show me the top 5 lights side-by-side so that I could compare brightness, warmth, etc. Also, they're the only shop in town selling 26 x 1.25 slick tires based on my telephone calls to every other game in town. Very patient and knowledgeable folks, and no stuffy attitude. —unHookt

2007-07-05 22:12:22   Suprisingly expansive selection of freeze-dried backpacking food! Also I've had nothing but awesome experience renting skis from here. Maybe the staff members are primarily skiers, and are just taking their frustrations out on you darned powder-murdering boarders? —BillyBudd

2007-08-06 16:59:24   only place in town that has any knowledge on bmx. —piratechef

2007-09-03 18:03:42   Ken's was recommended to me by Davis "bikies", and I was quite pleased with the helpful employees and decent prices. Good place. —AlanMiller

2007-10-09 19:10:35   This was the first bike shop I tried when I moved to Davis. I wanted to like them, but after being treated dismissively due to my older department store bike, I decided to go elsewhere. They are a cheap place to rent skis and a good place for ski acessories. When out of towners come to visit, I always rent them skis here—its cheaper than Tahoe. Also, they usually let you pick up the skis the day before, and return the following day. —SusanCameron

2007-11-05 17:22:56   Friendly employees, flexible policies. Limited selection of road bike pedals. Convenient hours and location. —JoFeuerstein

2007-12-06 15:17:57   A few months back, I was in the market for a new wheelset. I had some rather unique requirements that no area bike shop could meet with an off-the-shelf pair. Ken's offered to custom build exactly what I wanted, but said that I could probably get them cheaper premade online in my particular situation. I went this route and took my rear wheel in to be respaced for my bike. This involves redishing the wheel. Eight hundred miles later, the wheel is in as good shape as it left the shop in.

They have a pretty decent selection of stuff. They have the standard selection of parts and accessories out in front. The shop has all sorts of random parts in back. They've consistently had the parts I needed when other places didn't even know what I was asking for! Just ask and they'll get you what you need, even if it isn't out on the floor. The mechanics are a friendly bunch and will answer any questions you have about bike maintenance and repair.

Prices overall are reasonable. If you're buying new tires there, they generally have a coupon in the Little Green Coupon Machine that gets you free tubes with your purchase. They also have coupons up on their site that are usually worth using.

Ken's has always done me right. I can't speak to their ski/snowboard/winter gear selection, but they do know bikes. Highly recommended. —WilliamLewis

2007-12-16 22:09:22   ***SNOWBOARD RENTAL WARNING*** - I should've read the reviews here before I rented. The person in charge of renting boards out accused me of scratching up the snowboard rental and charged me $35 in damage fees. You could tell he was nervous when he said, "I'm sorry, but I have to charge you $35 in damages." Not very confident when he imposed the fee that he knew he shouldn't have. That's too bad. So be sure to double check the board..and you might want to go the extra mile to take pictures of the board before signing off on the rental. You might just find yourself in the same boat writing a review here like me. =/ —rchiteck

2008-02-02 12:52:08   If you want to have your bicycle repaired or tuned correctly the FIRST time, I would not recommend this place. I was told that the hub would be fixed as it was a routine item included in the tune up. Unfortunately because of my past experience I knew to ask if it was actually fixed when I came to pick up my bike. Of course it was not. I was given a similar excuse as the other time I had brought my bike in and it was not fixed when promised: "...is an inexperienced young guy and probably got distracted with another customer..." I was then told by the cashier that they had hired more experienced people now. Too late for this customer! That said, Sheldon has the best people skills of anyone there (including the owner, I might add). Unfortunately attitude alone has not improved the quality of the bicycle service. —G.L.

2008-02-14 23:39:36   Cheapest bike parts in Davis, IF they have them in stock, which is a big if. But I have scored some really good parts deals there. I don't think they really stock parts with the intention that people go in and buy them, they seem to be for the use of the mechanics. Best selection of bike tires in Davis. —twblalock

2008-02-25 17:35:42   *****DAMAGE WAIVER***** Just as an FYI in response to those who complained about being billed for damage to rental equipment, it says on the rental form: "If the waiver is accepted by renter, Ken's Bike & Ski will absorb the cost of repairing or replacing damaged equipment, subject subject to the following: this damage waiver applies to breakage of rental equipment under normal use only. It does not and cannot apply to abused, lost, misplaced or stolen equipment." As of 02/17/08, the fee for the waiver was a whopping $1. Don't opt out of this and treat your equipment as if they're your own. Don't drag them over asphalt, deliberately go over exposed rocks or grind them over every obstacle you can find on the free style runs. —MasumiWatanabe

2008-02-28 19:31:55   I really loved this place but after an incident where I got advice from many different mechanics working at the same time, one actually got angry at me for asking another for advice. It was extremely unprofessional and made me very uncomfortable. I will never bring my bike back here or give them any business. Sorry Ken! —Cuttlefish09

2008-03-13 23:00:37   Ken's Biko has great customer service, a nice shop and awesome mechanics. Best mountain bike experience in town as far as im concerned. Altho, im sick of all the specialized stuff, get some Intense or Santa Cruz bikes up in there. —harrisan87

2008-04-28 19:38:16   Great staff! I spent about half an hour talking with one of the bike techs about building up a single speed for my girlfriend and he was super helpful. My lockring on my Fixie is shot so he helped me with that and spent time looking up parts I could special order. and I didn't spend a dime there. I will definitely go back and spend my hard earned dollars there!!! —DavetotheP

2008-05-18 00:25:45   I absolutely love this place. I got all of my snowboard gear here—board, bindings, boots, underarmour, pants, jacket, everything. The staff really took their time to help me out, giving me the best advice. I didn't feel like they were just saying things to get me to buy stuff. What's even more wonderful is that they were all so knowledgeable that even though it was my very first time snowboarding, I had zero problems with the gear, didn't even need to rent to figure out what would work for me. They had a great sale on snowboards too—variety is much better than at Ground Zero—and the cost for shaving the edges of the new board / mounting bindings was very reasonable. The only thing I would suggest is to have them measure your stance before leaving the board to be worked on. Minor stuff, really. This is the best place ever. —eda

2008-05-18 12:55:52   I had a great experience at this bike shop. I went to their spring sale and purchased a bike for 240 dollars normally retailed for 370. The staff was very friendly and adjusted the bike,seat, handlebars ,etc to my height and comfort level. They asked questions and were very knowlegable. Also I purchased a nylon basket from JANDD and I love it. It works great. Highly reccommend this place for all your bicycle needs . —ElizabethBarthel

2008-05-28 09:58:56   The service staff here is always helpful and efficient, either when fixing my old "Wal-Mart Special", or our higher-end road bikes. —RobWallis

2008-06-01 15:45:45   I really hate how they are charging me $20 to put on grip tape for my roadbike ($10 for the tape, $10 for labor). The Bike Barn provides that service for free! =/ —EmilyTung

2008-06-11 17:10:20   I just saw a copy of a letter the owner, Ken Bradford, sent to Freddie Oakley, the Yolo County Clerk/Recorder urging her to "uphold California law and maintain public order by NOT issuing any same-sex "marriage" licenses unless and until the laws regarding marriage in California are altered".

It's too bad because I have shopped here before, but I don't patronize businesses that don't support equal rights and fair treatment for everyone in our community. —RoryO'Dwyer

2008-06-12 06:37:52   Ken, of Ken's Bike and Ski Shop, is not supportive of Marriage Equality. This is his letter to Freddie Oakley:

Ms. Oakley,

I urge you to uphold California law and maintain public order by NOT issuing any same-sex "marriage" licenses unless and until the laws regarding marriage in California are altered. The separation of powers provision of the California Constitution clearly states that laws may only be changed by the legislature (with the governor) or the initiative process. The courts may rule on the constitutionality of existing laws, but may not circumvent the Constitution by writing new laws.

The applicable statutes (California Family Code, Sections 505, 300, 308.5, 301, etc) clearly state that marriage is between a man and a woman. County Clerks may not change the wording on these applications, and if in defiance of the law they do so, the California Department of Public Health must reject any such altered applications, as was properly done in 2004 by the Office of Vital Records. Any attempt to circumvent these laws, absent a change in the laws governing these forms and the process for their use, is dangerous and unconstitutional.

Thank you for respecting the California Constitution, in this vitally important matter.

Ken Bradford
Davis, California —eclaire

2008-06-12 07:40:31   I will no longer be shopping at Ken's due to this narrow minded and destructive letter. —anotherkate

2008-06-12 07:59:39   Ken's response to my letter re discrimination against gay people: "The last I heard, freedom of speech, even political speech, was an important freedom in this country. While it's not my native country, it is my chosen country, and I from time to time exercise my rights to communicate with elected officials. My personal positions cannot be easily characterized, they are very "liberal" on some issues and very "conservative" on others. Incidentally, I am a registered non-partisan voter and vote my conscience in each election independently.

But at no time do I allow my political views, whether or not I excercise my right to air them in private or public, to affect how I treat friends, family or clients whose views or choices differ from my own; I think you would be very hard-pressed to find anyone who disputes this. Honestly."

The letter from "Tim" seems to disprove this. I will no longer be shopping at this shop either.

2008-06-12 06:38:55 As a past-president of the Davis Bike Club and a gay man I can assure you that Ken Bradfors is NOT a support of us. This letter in no way surprises me. I had nothing but trouble dealing with Ken on a professional basis for DBC business after he knew I was gay. He also owns the religious book store next door to his bike shop if you didn't know.

Tim

—{Martin King}

2008-06-12 12:09:31   Hm. My lousy customer service experiences at Ken's could have been due to the rainbow pin on my bag, but I kind of suspect they had more to do with my being female. I mean really: talking to my (male) partner instead of me when I'm the one with questions and grease under my nails? Unacceptable. —LizPhillips

2008-06-13 18:02:24   Misogynist homophobe? Hmmm. This business ought to do really well in Davis...not. —AHoffmann

2008-06-15 07:24:37   I was in to Ken's last week looking for a replacement for my recently-stolen bike. I was helped by somebody named Erik. He did a great job of listening to what I'm looking for and fitting me into the perfect bike for a test ride. I told him about a few other bikes I've tested at other shops, and he looked them up on the Internet to help me compare specs. I've also talked with a few other workers at times in the past, and it's my experience that all of these folks really know their field, they stand by their product, and they care that the customer is satisfied. One thing not mentioned in the page above is that all bikes come with a free tune-up. —TheAmazingLarry

2008-06-16 21:36:18   Remember that he expressed this political opinion in a proper, rational manner. If he were organizing an anti-gay rally, or protesting on the quad, if he even had a sign in his store window encouraging us to vote against gay marriage, I wouldn’t ever bring my bike back. He wrote a letter that doesn’t attack gay people intrinsically, or inciting anything other than a political change. If writing a political letter is enough to cause someone to be ostracized, who among us is without such a sin? Have you, who ask us to boycott, ever written a letter in favor of gay marriage? Your own standards demand that no literal ‘Christian’ ever do business with you, yet this wonderful opportunity for marriages wouldn’t exist without letters that some of us wrote in favor of it.

What should democracy look like if writing to disagree leads to ostracizing someone’s business? Personally, I’m glad that our county has strong supporters of equal marriage, but I would worry if I have to ask what church someone belongs to before I fix my bike or buy a movie ticket. If anyone has evidence that he (or anyone else) espouses hate or violence, or harasses gays or others, I’ll leave my favorite bike store, because that is wrong. Until then, count me out. If we majority react this strongly to political letters, how would minority opinions ever be heard – and just a few years ago, equal marriage and global warming were minority opinions that would have been hard to support if writing a letter caused our neighbors to ostracize us. —NotTires

Not sure if I'm editing this correctly. I'll try...
I've given Ken's loads of business over the years and have always enjoyed their service and pricing. But I'll be shopping around for a different bike shop after learning about this letter. Sorry to say, but that's how I roll.

2008-07-15 15:38:38   In the past, I've enjoyed shopping here (and the Open Bible). However, I can't support a business owned by someone who doesn't believe in equal rights regardless of gender. —jsg718

2008-07-29 00:59:32   For those looking to purchase bikes elsewhere, sacramentoMike's Bikes sells most of the brands that this place does. I have chosen not to give them my business because of their poor judgement in mixing business with personal beliefs. I can not support someone who runs a business in this manner. —BrandonBarrette

2008-08-06 17:05:52   I'm new to Davis and went here looking for a bike. The man that helped me seemed pretty unprofessional in his attitude and demeanor. He also proceeded to flirt with me and say degrading things about another bike shop I said I had been looking at, going as far as to spread rumors about people who work there, with a strong homophobic undertone (all the time obviously not realizing that I was gay). Needless to say, I had a bad feeling and left as soon as possible.

A few days later, I remembered that while I was there I asked to have a bike set up for me so I could test ride it, and they said they would call within a day when it was set up. It's been a week and still, no call. Obviously I already got a bike elsewhere, but it just shows how little consideration they have for potential customers.

They might have slightly better prices and coupons, but think about where your money is going to. I am willing to pay slightly more so that my money doesn't go to a misogynistic, homophobic business. You need to feel good about the business you are patronizing, and Ken's is sorely lacking in my opinion. I advise people to uphold their ethical standards and shop elsewhere for their biking needs. —ErinMasterson

2008-08-06 20:33:27   I had a terrible experience at Ken's. I told them I just wanted something that would get me around town easily on long trips, as I live out in BFE. They messure me and everything and tell me I need a 19 inch bike (I'm 5'4"). I try to get up on it and can bearly put my leg over the bike. Then they tell me to stand over the cross bar; when I do I'm on my tip toes and my crotch is right on the cross bar. The guy says looks good. You have got to be kidding me!!! Luckily some other sales guy saw this and came over and got me on a smaller bike, but it still wasn't a good experience. I felt like they were just trying to take advantage of someone who had no idea what was going on and unnecesarily sell me a very expensive bike. Needless to say, I left in tears and I will never go back. —bella1981

2008-08-06 21:28:55   I got a bike tune-up here maybe a month or so ago. I was going to get the most expensive tune-up, but the guy I talked to said I didn't really need that and I should go for the basic tune-up. I appreciate the fact that they were honest about that. The work they did was great. However, they never would have called me to pick up my bike, had I not called them after a week of waiting— they had misspelled my last name as "Hieth" and filed it under H. So, you win some, lose some, I guess.

I always get nostalgic for Marvelli's when I go there. —MaryLieth

2008-08-06 22:33:59   Ken's Bike n Ski is not a cult, church, radical group (left or right), etc. it is a group of people of all kinds who share a love for bikes, snowsports and many other things. We at any given time have 25+ employee with about 15-20% of us who actually plan on living in Davis for more than 4 years. Ken's opinions do not represent his employees and he has never tried to push any views or opinions on any of us. As a matter of fact it is usually a surprise when someone first finds out that he owns the Open Bible next door(Ken doesn't make it well known). Ken only preaches customer service to us. We hire men, women, all races, all sexual preferences, married, not married, educated, not educated, responsible, not responsible, etc. We try to help everyone the best we can but as in any group you have nincompoops and we do have bad days. We are probably one of the only shop that has female mechanics and I know we have had and have people of many "alternative" lifestyles. So cut us some slack, KBS is not one person with one opinion, we are a bunch of people who respect each other, their opinions and our customers whoever they may be. —Sheldon

2008-09-23 11:03:54   Ken's Bike and Ski is amazingly helpful and friendly! They don't try to sell you the most expensive bike or gear, they give you the options that will work for you and your particular bike. I personally found the manager Eric to be extremely helpful and even though I was holding him up after his hours he wasn"t rude or impatient. Ken's Bike and Ski is the best bike shop in Davis by far! —angelsgrl

2008-10-03 17:18:09   I always get great service there. I always come in for strange little odds and ends when I am working on my bikes and they are always very helpful. Staff in the shop seems very knowledgeable. They don't carry quite the selection of tools and parts that B&L does but their prices are much better. —jcoffman98

2008-10-06 12:40:46   Bad experience. Went there interested in buying a larger frame mtn bike. Knew they carried Specialized. Went with a roomate who is 6ft 4in and was new to town and needed a large bike to go to college. Had me try a small 19 inch frame bike, way too small, hated it. Had no large bike for my tall friend to try. Had him also try the 19 inch bike. Ridiculous. Sales person Patrick just talks AT you. The short guy is even worse. Not helpful, very unpleasant to have to listen to. I didn't want a too small bike. They trying to force their ill-informed point of view on us. They don't deserve to be a Specialized dealer. If they can't have frame sizes from 17 to 21in and 23 inches for customers to try they shouldn't be in business. —MikeH

2008-11-05 20:30:24   James Lane of this store donated money to the Yes on 8 campaign to eliminate the rights of gays to marry. —wunder1

2009-07-25 15:18:12   After taking my bike to a couple different shops and going through the worst service experience of my life at B&L, I finally was able to have my front wheel straightened at Kens Bike & Ski. My front wheel was bent so badly that I thought it was beyond repair. Kens Bike & Sky was able to straighten my wheel to near perfection in about ten-twenty minutes. B&L kept my bike for three days before they called me and said they would not even touch it because my front wheel was bent (duh) and they considered it a liability issue. Futhermore, when I went to pick my bike up from B&L, they hadn't even put it back together and they refused to do so .. though they had no issues taking it apart, so I had to do it myself. Kens Bike & Ski is by far the best bike shop I have been to and B&L is by far the worst. —RealComputers

2009-09-23 15:22:41   Last time I was there, I went in to replace my cassette. Person in the bike repair helped me find a suitable cassette (SRAM 8 speed) and even installed it for free!

The only thing I'd hold negatively is that when I went there to get a new chain and told them that my chain and cassette was at least 4 years old, I kinda wished the guy had suggested to replace the cassette as well, I had to find out myself (yeah, perhaps I should have known), nothing big, but it would have prevented some frustration later as my new chain skipped on my old cassette. Probably just a one time thing.

Overall though, Ken's is the place I still go over B&L and other places. —theyangster

2009-09-30 12:08:43   Great customer service and a surprisingly large selection of parts not found in other stores (things like ChainBoards or a good selection of bullhorns). Recommended! —Oleg.Lokhvitsky

2009-10-07 10:30:18   My boyfriend and I just moved to Davis in August. We drove across the country (he came from NY, picked me up in IL) with his bike attached to the roof. We stopped to spend the night in Salt Lake, and he didn't clear the metal frame of the parking structure. His bike was bent out of alignment, it looked pretty bad. When we got to Davis, we went to Ken's to have it fixed. The mechanic fixed in on the spot in about 5 seconds. He didn't charge us for it at all. This weekend I bought a bike from a woman who was moving. I honestly don't know much about bikes, but I know that I need a light and a helmet if I want to survive. So I stopped into B&L since I had been at the post office. They were out of stock of most lights and no one offered to help me, even though there were very few other customers. So I thought, hey, they were friendly at Ken's, I'll go there. The woman who helped me was very friendly and helped me find a helmet that fit and a light that actually emits light. Great service and friendly staff. It's too bad that Ken doesn't support marriage equality. I came in wearing a bag with a pin commemorating the 40th anniversary of the Stonewall riots and a white knot for equality and still got excellent service. So perhaps it's just Ken, and not the entire staff, that express those sentiments. —lauraAsmith

2009-10-08 16:34:54   My experience at Ken's was great. they've repaired my bike at half the cost of what other bike shops were asking, and they were honest about what needed to be done. I've also bought a pair of brake pads from them, nd they gave me a quality pair of brakes without trying to push me into having them install them. Additionally, they have great compassion for customers, i walked in today to get a replacement bolt that holds my brake cable to the caliper and the repair guy gave me the bolt i needed without charge, so nice! —Helios38

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2009-11-04 10:03:51   I felt completely ripped off. I bought pedals from them the other day, and I found the same pedals at another bike shop downtown for 65% the price. Never go to this place, they market their merchandise at unreasonably high rates. What's worse is that the clerk at Ken's told me that I wasn't going to find the same pedals at a lower price. This is just as bad as the Bike Barn. —ThanhVu

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