PHM Property Management

Location

915 3rd Street

(behind The Candy House of Davis) off the alley

Hours

Mon-Fri 10am-3pm

Phone

(530)757-2818

Website

phmpropertymanagement.com

PHM Property Management is is a property management company owned and operated by Dave and Patti Miller, who are both are long time Davis residents.

PHM has been in existence since 1985. Currently, PHM manages approximately 190 properties in Davis. The staff is comprised of: Nicole (the receptionist), Marianna (the repair coordinator), and Kim (the office manager). Patti is the chief accountant, and Dave does whatever else needs to be done.

Patti states, "we have all been tenants ourselves at one time or another in our lives, and we all understand what it's like to have someone who really cares when you have a problem." "We are aware that somtimes things don't go as planned, but we really care about our tenants and we want to help provide a nice home for all of them."

Tenants with issues are encouraged to call Dave at 530-219-1775.

Property owners looking for a property management company are encouraged to call Patti at 530-304-6764, Dave at 530-219-1775, or drop by the office to say hello.

The Housing Guide can provide helpful information about your landlord-tenant relationship.

Older comments are archived.

What's your experience with PHM?

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2006-05-09 15:48:12   The people at PHM are completely incompetent. When we arrived to move in to our house, it was TRASHED, and they didn't even know if the previous tenants had left yet. It took days beyond when our lease was supposed to start to get it in livable shape. They never return phone calls, take forever to respond to questions/problems and even then only after repeated requests, and their front desk employee called me a liar to my face. Dealing with PHM is like beating your head against a brick wall after you've already ripped out all your hair. —LynneSilverpaw

2006-12-05 12:40:41   I'm a current tenant with PHM - they complete maintenance requests after you ask them 15 times and yell at them. It's like pulling teeth trying to get them to come out and do something. I HATE LIVING IN A HOUSE LEASED FROM PHM. I will never do it again. —SandyRose

2007-01-23 14:55:14   I made the call to report them to the Better Business Bureau. Even if you don't think you have a case - try it - get these people to shape up or at least make it known that they seriously SUCK. —SandyRose

2007-03-06 22:10:47   Does anyone know much about their maintenance people? Do they ever call your home to follow up on a repair? —RemSteele

2007-03-06 22:11:47   Also, has anyone ever had things stolen from their home with PHM being the management company who rents you your home? —RemSteele

2007-04-27 14:49:39   STAY AWAY! When I was finally given a lease to sign, there were so many shady clauses, many of which went directly against statements which they had made or implied to me in person. When I brought this up they told me that they would be unable to rent to me. I guess they don't want to rent to people who can read. This would have been my 7th lease, so I know that their requirements were much, much more unreasonable than the average lease. Dealing with them was a big waste of time.

2007-05-02 07:57:16   I have to admit that, even though I rented from PHM for five years, I never experienced a problem with the company. In fact, I once threw my rent check in my bag before work, and forgot to drop it off before going on vacation. When I got back, I discovered the problem, and they accepted my rent check without imposing a late fee which they had every right to do. I do admit that I have not called them for maintenance issues, but rather repaired the few things that broke on my own. Like they say, your results may vary. —DavidGrundler

2007-05-13 17:17:31   I rented from PHM for a bit over a year. They have large properties for low rental prices (not well kept up, but if you're just there for a year or two, a good deal). While the staff and owners are nice, my experiences lead me to believe their business is disorganized. Maintenance requests sit for well over the 30 day limit and security deposit amounts on leases seem random amounts. If you are persistent, you will be treated fairly (I was), but you have to contact them many times and get everything in writing (and re-read it before signing!). Again, kind and friendly staff that I honestly don't think intend to make things difficult or to rip people off — but poor business skills make it a frustrating company from which to rent a property. —SaraMeyer

2007-06-12 12:01:19   Maybe PHM property did improve lately because we don’t have any problem with them. We have been renting a place with them since december 2006 and everytime we need something to be fixed, they send a technician in the next days. They are not so well organized : yes ; but they do care for their tenants. —hector&rosy

2007-06-28 12:19:26   they are the most disorganized people I have ever met. I dont think they have a current lease on our place. They never tell us whats going on, one day we came home and 4 trees were removed from our front and back yard. No one told us anything! They dont have our phone numbers, and they dont know who lives here (2 of my roomies have been replaced). But the rent is fairly cheap. —accordionatedmI

2007-07-08 15:39:02   I have lived in several places in Davis and this is the worst rental company ever! They waited until the same day we moved in to clean the apartment. They just dusted a couple corners and that was it. The carpet looked like it had never been cleaned and it had some spots from previous tenants killing bugs on it. You have to talk to them multiple times to get anything done. They are really nice to you only BEFORE you sign the lease. After that it is hell. —ecoloco69

2007-07-20 01:10:55   I must admit, PHM seems to have significantly improved their response time and their staff but I gave up on the house a long time ago =/ —SandyRose

2007-12-18 17:14:20   I want to say that I have just had a very wonderful experience with this management company. One of my older relatives lives in a rental managed by PHM and they have been so caring and considerate with her. When my daughter goes to college, this company will be my first choice when looking for a place for her. Thank you PHM. —Davischick

2008-02-19 10:21:57   My 6 month rental management contract ended September 2007. They collected over $4,000 in deposit money which has still not been turned over to me nearly five months later. Did they invade their escrow account and spend it on a vacation or just what? They have not communicated. —xylasma

2008-03-15 11:41:54   When we moved in last June, I tried setting up an appointment for a walk through but was never responded to. When we moved in, the house was FILTHY! Our fences blew down in the big storm in January and I have made several requests to have them fixed and have yet to receive a response. So the front of our house looks like crap. I'm generally a very tolerant and patient person but it has been 2 months!! I must say the staff is very nice but I am so fed up I will never rent from PHM again. —Chelsie

2008-07-20 20:01:04   We had very mixed experiences with PHM. We were in the unusual situation of needing to rent a large house with 4 pets—PHM was willing to work with us on that. We paid a large deposit for the pets but were grateful to find a place. Our walk-throughs at the beginning and ends of our tenancy occurred as scheduled—no problems other than that some of the promised cleaning/repairs never occurred (which was an ongoing pattern over the 2+ yrs we lived there). We were careful to leave the place nearly spotless and received almost all of our deposit back in a very timely manner. Also, generally very friendly. Overall a better experience than most have reported here. —NylaLogsdenSackett —nls

2008-07-30 12:30:14   I've had nothing but positive experiences with PHM. Marianna is great to work with; she keeps in touch and takes care of my calls and concerns in great time. The rest of the staff as well is courteous and helpful. I have not experienced any of the negatives as mentioned in some other posts. We have been here close to 2 years and enjoy very much living in our comfy house. —vlantry

2008-08-12 15:18:26   This is a very good company to work with, if you have very low expectations. They will not return your calls. They will tell you one thing and will do the other. Then they will apologize and will ignore you all over again.
Don’t waste your time on PHM.

—shotcal

2009-04-08 13:28:51   Things must have changed because I have had nothing but a good experience with the company. They even met me after hours to show me some of the houses they had available. They allowed us to set-up a payment plan so we didn't have to pay the whole security deposit at one time. The house was clean when we moved in and the few minor repairs that did need attention were taken care of within a few days. I'm glad we chose to rent from PHM. —Monica73