Older comments for PHM Property Management
I would NOT live at a place managed by - I saw three places (one home, one townhome, and an apartment type place) and they were seriously the most ghetto I have ever seen.
2005-03-06 22:19:07 PHM is a terrible management comparny. Their properties are dirty, poorly maintained, and the rent is way too high. Our washing machine stayed broken for 6 weeks! —EyadDarras
2005-03-27 14:12:11 I also agree that PHM is not a reputable property mgmt company. They are unorganized, do not return phone calls, do not complete work orders - I would not live in a property rented by PHM. —LuvDavis
2005-04-14 10:07:12 Verry Shabby! This is one of the MOST nonresponsive property managers in the area. No returning of phone calls & No maintenance. —DavisRenter
2005-04-15 10:59:58 Our washing machine is broken again! Rather than being considerate when explaining that the washing machine would not be replaced for another week, the folks at PHM were surly and rude as usual, Avoid PHM at all costs. —EyadDarras
2005-05-05 12:00:16 I have rented as an adult for 12 years and PHM is by far the WORST property management I have ever experienced. I want to take out a full page add in the Enterprise warning people to never live in one of their units. They are rude when things happen like, I don't know, the roof leaks and your mattress and boxspring are runied and it takes them a week to get the roofer to come to your house. Mean while you're sleeping in the living room and they won't return your calls or let you know what's going on. I will never live in one of their properties again and neither should you! —LucyYardley
2005-05-30 13:52:59 I am extremely wary about a company that does not include rental price in nearly all their listings. It leaves the door wide open to quote different prices based on the caller's voice and presumed traits. —OlderRenter
2005-06-14 18:02:11 I completely agree with the comments above. These people are pathetic when it comes to maintenance. Do NOT live in any of their properties. —PhmRenter
2006-01-06 08:00:12 I was about to rent a property with PHM, so I gave them the fee for the background check. The property was rented out from under me, and since they did not yet do the background check, I asked for my money back. Months and months of constant calling and showing up at the door progressed the situation from 'so-and-so will take care of it' to 'you must have already cashed it' to 'who are you?' —KarlMogel
2006-01-06 16:18:26 My suggestion is that if you ever have a problem with PHM threaten to sue them for not following the California Tenet and Landlord Laws. After months of calling and trying to get them to do a walkthrough so we could get our deposit back, we did just this and they gave us our entire deposit back very quickly. —RachelPeters
2006-01-17 09:51:30 This is possibly the worst business I have ever dealt with, bar none. And I have lived abroad. These people do not fix things on time, and when they DO get around to coming to your place, their incompetent repairman suggests trite things like, 'Well, have you plugged it in?". Also, they never showed up for my walk-thru and have yet to return my security deposit. If I receive no satisfaction soon, I plan to file suit. Perhaps others would like to join me in a class-action? —AndyMcCall
2006-01-30 10:01:33 From being something of a PHM apologist, I now reverse everything good I ever said about them. They have broken our contract, the law and our patience. They haven't returned phone calls or fixed the problems we have brought to their attention. This has now been going on for over a month. —KevinWeedon
2006-01-31 10:44:39 Our apartment just changed management companies from PHM - the new guys have replaces all the outdoors lights (it used to be PITCH BLACK on the stairs at night). The thermocouple on our heater was broken, and it was fixed - but their handyman is one of my coworkers. I don't know if it would have got fixed if I didn't know him. —EmmaCoats
2006-04-13 13:27:28 Thought I'd add to the list of complaints against PHM. I haven't lived at the apartment managed by them for about 6 months now but I still hold a grudge. It took 2.5 months to get my security deposit back, they stood me up at our final walk through meeting, during the first month I lived there there was a HUGE pile of garbage in place of the dumpster next to the apartments, they are consistently rude and never return calls. Avoid them at all costs! —DanPotter
