Parrot Cellular

North Davis location Oakshade location

North Davis Location		South Davis Location
1411 West Covell Blvd. #103,		2151 Cowell Blvd. Ste E3,
In The Marketplace		In Oakshade Town Center
Hours		Hours
Mon-Fri 10am-7pm		Mon-Fri 9am-8pm
Sat 10am-6pm		Sat 9am-7pm
Sun 11am-5pm		Sun 10am-6pm
Phone		Phone
(530) 759-1500		(530) 759-9200
Website
http://www.parrotcellular.com

Both Parrot Cellular locations have big AT&T signs so they are hard to miss. The company recently changed their name from "Parrot Cellular" to "Parrot ATT". They sell AT&T cellular phones, AT&T DSL, Dish Network, and AT&T home phone service. UC Davis students also receive 15% off their monthly bill.

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Comments:

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2008-05-16 09:20:18   Worst customer service ever!!!! They will lie to get your business then call you a liar. I would avoid them at all costs!!!!!! —dnm12

2008-09-28 12:37:30   Some employees (at least at the South Davis office) need to learn what "customer service" means. Example: I entered the office (I was the ONLY customer) and said "hi". All 4 employees were extremely slow on the uptake and did not respond until one of them said "hi". Then a few others responded. One was on the phone with what sounded to be a friend. NONE of them said "may I help you". They gave me the impression that they suffer from extreme laziness and apathy...very sad. Also, they need to change their sign for the Sunday hours. It reads that it opens at 11:00, but no one was there today (9/28) at 11:30 when I waited. I gave up finally. —G.L.

2008-10-06 18:03:53   I walked in to the store located next to Rite Aid, highly flustered from receiving horrible service at a previous location I had gone to in Davis. The associates were knowledgable and very willing to help me with all my needs and answer any questions I had. In regards to the post below, I did experience a slight pause when I first walked into the store between the employees, but an associate promptly greeted me and not only did they help me, but other associates helped assist me while I was there as well. Overall, I was pleased with the customer service I received and would recommend it in the future. I walked out satisfied with my new phone and they even filled out the rebate for me! —SaraTarro

2009-01-11 12:15:03   I've been to Parrot Cellular 3 times and experienced great customer service each time! Once I went in because I had lost the cell phone charger that had come with my phone and they gave me a new one they had lying around for free! They always call AT&T for you to see what kind of upgrade/rebate is available. Another time I came in to buy a new phone but when they found out I wasn't eligible for an upgrade, they suggested I buy a cheaper phone from somewhere else to save money! I've had nothing but positive experiences there. —BethK

2009-01-11 22:18:28   I have always received very quality customer service the the N. Davis store. They are very knowledgeable and helpful. Picking out a new phone with them wasn't a hassle at all. —JeffPitel

2009-09-22 13:04:44   I went in yesterday (the Marketplace one in North Davis) to find a good deal to replace my old phone, and everyone in the store was wonderful!! All 3 employees worked together to help me find what I was looking for, rather than just make a sale. They really went out of their way to get me the best deal possible, and were very friendly and helpful. I would recommend going here if you want great customer service and good deals without leaving feeling like you just got jipped. Customer service was excellent and I left very satisfied as a customer. Thanks guys! —ucdgirl17

2009-09-22 13:53:40   I have had nothing but wonderful experiences with the people from the north side store. —CarlosOverstreet

2009-10-25 20:19:28   Don't let these guys talk you into buying any extra accessories. You can usually find them at rite aid for half the price, or even better, amazon.com for even less. I was talked into spending $20 on a cover for my new phone which was bulky and ugly, but they insisted it was the only one available for my phone. I found a way better one on amazon later for 22 cents, $2 shipping. I can't return the $20 case because it's already been opened :( Always shop around before buying accessories from these guys no matter how much they say you need to buy it now and here and for however much they are selling it for. —jlbernst