Speedee Oil Change & Tune Up

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Location
2000 F Street (at Covell)
Hours
Mon-Fri 8am-6pm
Sat 8am-5pm
Sun 9am-3pm
Phone
(530)753-1633
Owners
Teresa and Randy
Website
[WWW]http://www.speedeeoil.com

SpeeDee Oil Change & Tune-Up is a locally owned and operated franchise auto repair, offering smog checks, oil change, tune-up, major maintenance service, air conditioning/radiator service, transmission service, and brake services. They have added more extensive repair service and can now install engines and do heavier duty work. As of December 15,2010 the shop is a "cobranded" SpeeDee/Midas facility offering Midas lifetime warranty brakes/mufflers, alignments and tire services. The staff at SpeeDee are always friendly and courteous, and the service is fairly quick. The owners took back management of the shop in October 2009, in part due to Wikizen feedback.

They aren't the cheapest oil change in Davis, but they are thorough and top it off by cleaning your car interior. Their labor rate is listed at $90 per hour (fairly cheap compared to most places). For savings at Speedee, be sure to check the Little Green Coupon Machine or their [WWW]national website or Midas.com for coupon savings. Use the Consumer Guide $10 coupon that comes out once a month. They also have a 10% Senior and Student Discount.

Li'l Bear's Car Wash and Davis Smog are right behind them, in case you need to wash your car or need a "test only" smog.

Also see: Automobile Repair.

Archived reviews from 2005-2008.

Comments:

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2009-04-29 15:29:42   Great place for an oil change, in my experience. Price is good with a coupon, and although my last change took a bit, I'm very comfortable going there and the manager Theresa is SUPER cool and helpful. My car has never had an issue after an oil change here, and I definitely recommend the place. —ClarkVineyard

2009-06-05 19:14:58   I had a good experience here—I forgot my coupon and they still gave me the discount. I would have liked it if they had warned me how much extra it would cost to have synthetic oil than regular...I got a bit of sticker shock when I got the bill. Waiting room was pleasant and had a shaded outdoor area for the kids to play. They also cleaned the interior of my car. I will go back. They give you a $5 discount if you bring the car in within 500 miles of the recommended oil change mileage. —Virginia

2009-06-11 11:46:00   Went in for an oil change and was in and out pretty fast despite there being a line (okay, maybe 45 minutes, but I was expecting an hour or more with the wait). Don't have any complaints about the service— the guy was very friendly and prompt and didn't try to sell me a new air filter on a car with <5000 miles. —AbbYu

2009-06-17 15:12:48   THANKS FOR THE GREAT COMMENTS! We are working hard to keep all of your cars working efficiently in this economy and relish the opportunity to be your service center! Teresa - Owner, SpeeDee Oil Change & Tune-up —speedeetee

2009-06-22 21:35:46   I must say that until this time I have had nothing but good experiences with them. I had my oil changed there and shortly thereafter noticed that it was leaking around the drain plug so I brought it in figuring that they either seated it wrong or it needed a new washer and they did not tell me about it, and expected that they would fix it. I was also thinking of having them put in a new timing belt and I figured this would let me know if i was going to let them touch that or not. I went there and they told me some bogus story about someone tampering with the drain plug and they wanted to charge me to fix it and the man was rather rude to me about it as well. I won't be going there again. —ucdskiier

2009-06-24 12:23:28   My boyfriend went here about 6 months ago for a simple oil change and single headlight replacement. He sadly didn't get an estimate before it and was shocked to be charged nearly $200 for half an hour of work. He knows better now, but we still feel sorta jipped. —BrookeB

2009-06-26 12:24:02   ucdskiier and BrookeB I'm sorry if you had bad experiences recently...I don't know the exact circumstances, but if you are willing to come and talk with me about them I would be glad to see if I could rectify both situations. Thanks, Teresa - Owner —speedeetee

2009-07-15 15:37:50   HEY IT'S TERESA....it's that time of year again...STUFF THE BUS...donate a new school supply and receive $10 off your service! We are partnering with CW 31 and KOVR 13 again this year and would love to see you all in contributing to this very worthwhile cause. If you haven't heard of Stuff the Bus, it is a promotion to get school supplies for homeless kids in our area get the supplies they need. You all contributed soooo much last year and this year's need is even greater, so come on, bring down a backpack, box of pencils, anything you can afford and help us help the kids!!! SEE YOU ALL SOON! —speedeetee

2009-07-24 13:17:10   I just had my car smogged & the oil changed. I presented my "little green coupon machine" coupon before service, and the guy gave me an estimate of 64.94 but was charged $79.99 ($20 more!!), and the office manager just shrugged off the original estimate as a "mistake." WTF?? That is BAD business. I have been going there for 6 years and will never go back. When I asked about the brake inspection that was included on the coupon, the same lady said (in a not so nice tone) that if I wanted to get my brakes inspected I would have to leave my car there "all day" because I didn't tell them that I wanted the brake inspection. The coupon says "present this coupon for a free brake inspection." I DID present it before service, but got no brake inspection.

DO NOT GO HERE. I am uber pissed.

If you are the owner & want to make it right, you can find me by my invoice number. 000018 on July 24, 2009 around 1pm (though the receipt says 12pm. Your clock is off —I just got back). I have a chevy prizm.

The mechanics are nice. They should work elsewhere. —JessicaRabbit

2009-08-07 10:43:02   JessicaRabbit - I tried to call you on the number given on your workorder. Call me at the shop 753-1633 so we can resolve this issue. I apologize for any mistreatment you feel has been given to you... please call me as soon as you can. Teresa —speedeetee

2009-08-07 13:21:51   Teresa did try to get in touch with me. I'm out of town & will call her when I get back. Thanks, Teresa. —JessicaRabbit

2009-08-10 13:07:41   Great JessicaRabbit...call my cell number...look forward to talking to you! Teresa —speedeetee

2009-08-12 20:33:52   I'd like to share my experience at Speedee Oil Change. I had a check engine light that had been on for a couple of hundred miles (irresponsible, I know) and I wanted to finally take care of it. I pulled up at about 2pm on Tuesday and asked them to find the source of my check engine light. Much to my dissapointment, one of the employees told me it would be $90.00 just to run a diagnostic test. I asked, "wow, is that the cheapest in town?" to which he replied, "that's the cheapest you're going to find it town". Hesitantly and begrudgingly I agreed to the astronomical price of $90.00 for a simple diagnostic (look at George's Auto Repair; they charge $35-45 for an estimate. Redfield Machine will do a complete diagnostic "from the exhaust system to the door handles" for a little more than $100. Unfortunately, I learned of these prices too late).

The guy then asked if I could leave the car there for two hours. I told him I didn't have a ride home and he said one would be arranged by the owner. What a great service to provide to customers. This was the one feature I honestly appreciated. I left the car there and one of the employees gave my brother and me a ride home. I sat around at home for two hours and nothing. No call. At 5:30pm, the owner Teresa called me and asked if the car could stay over night and again, begrudgingly, I agreed. She told me that the mechanic would look at the car first thing in the morning.

I expected a call by 9:00 or 9:30am since they open at 8am on Wednesday. I finally called them at 11:00am and the guy answering the phone said they were still working on my car and he was going to go get some information. After 7 minutes of being on hold, he came back on the line and told me that the mechanic would call me back with some information in 30 minutes. I received a call an hour and 15 minutes later.

They did find what the problem was. They told me they would have to order a part and it would be about $185 out-the-door. I did not give them authorization to order the part and called around. I took my cat to Triple A Automotive and they did if for $45 cheaper and it took them 30 minutes to do.

In conclusion, Speedee, please be more realistic and accurate in your time estimates that you give to customers. Also, please be more timely in addressing your customers (I'm referring to your last minute call for the overnight) and, of course, you're prices are steep. Prospective customers, their prices and can be matched and beaten with a few phone calls. —ZElliott

2009-08-17 11:43:34   ZElliott - I apologize for the long time frame that it took for your vehicle. I am looking into why it took so long. The technician involved with the transaction of your vehicle will be informed of your comment and I am working on making sure that this doesn't happen in the future. Please let me have the chance to correct this, and thank you for bringing this to my attention. Teresa —speedeetee

2009-10-06 11:42:00   I just wanted to let everyone know that we have had a change in management...after careful consideration Randy and I have decided to take back the management of the shop ourselves. Your comments have helped us realize that we were not doing our best, I apologize for any mistreatment any of our customers have received in recent months. Please give us another try...let us know what your experiences were and let us make it right. We are here for YOU, and if it weren't for YOU we would not be here. Mention Davis Wiki and we'll discount your service! Hope to see you soon! Teresa —speedeetee

2009-11-03 18:27:04   So Today I just went here for an oil change and finally got a chance to see my receipt. I just realized i got charged 10 dollars for "premium oil filters" Surprise charge? I believed it said 36.99 not 36.99+ hidden charges. Anyways Im definately not going here again. I should of just went to Hanless toyota. it only charge 25 dollars plus 27 inspection points for FREE. —itskim

2009-11-04 16:36:41   I went there for a routine oil change and they told me that the brake fluid looks contaminated and should be changed for safety. Note that the guy told this by just looking to the small oil tank!!! Furthermore, I had the brake fluid flushed 3-4 months ago in the same place. What a scam!!! I will not go there anymore. —Stan34

After taking my car to places that turned out to be pretty typical auto shops (overcharging, pressuring you into unneeded services, etc. etc.), I really appreciate SpeeDee - their rates are pretty standard, and I get the impression that they are *honest*, and I can't express enough how refreshing that is! I needed to replace a pretty expensive part, and they presented me with all the information I needed, then didn't give me that "you'll be sorry" look when I declined. I hate that look. Oh, and I took my old car there when I thought I had a huge problem with it (turned out to be small), and the mechanic didn't seem the least bit annoyed when I felt like I wasted an hour of his time asking a million questions - that's pretty nice too :) For those of you that have had problems with this place and felt overcharged - you'd be surprised how much you learn by going over the receipt and talking to the owner BEFORE you walk out the door. —dontworryaboutit

2010-02-24 12:04:25   Went in today for some service. I though I needed a tune up again, but after checking it out, they stated I did not need an entire tune up (saved some serious cake). I needed and oil change, and decided to have the powersteering and my 4x4 transmission and transfer case done. They (Theresa and the other gentlemen) never tried to up sale at all. As a matter of fact, they did quite the opposite. They looked up my vehicle and told me what needed to be done when, and none of the service needed to be done at this time. They said I needed and air filter and wipers, and when I told them I would do it myself, there was no further conversation. No deal, no smarmy B.S. they just moved on. I can do most things for regular maint. on a car (Except I don't have a garage to do it with anymore) so I had a good idea of what needed to be done. I felt they were nothing but professional and helpful, and in no way did they even try to screw me a bit. I was very impressed with how polite and curteous they were and they had the car done faster than they said it would. I even called last week to check prices, and was told by Theresa where I could get coupons. I will SURELY be back when I need more service. Thanks Speedee! —splewis1977

2010-02-25 11:49:38   Ok place to get your oil changed, but getting any other involved work done there may be an expensive mistake. Took my car in to get the belt in my window replaced because it was no longer going up or down. Got a call telling me that the other window had also broken (when I told them exactly which window it was, and they had no reason to touch the other one) and that to fix the two of them would be $1,000. Did some research and found that the Speedee in Woodland would do the exact same work for half the price! Ultimately went to Woodland Speedee to save myself $500. —kelsey06

2010-04-20 13:25:18   This place is awful. Originally the car was heating up from we believed was a leak in the radiator and because the car had been sitting so long the battery died too. We went to Speedee to check the radiator and to replace the battery. They told us all they needed to do was replace the radiator cap and fix the rear brakes (and of course replace the battery). We left that day pretty comfortable with a new battery, new rear brakes, and what we thought was the problem fixed. Unfortunately, a week later his car started to heat up again and we found a huge puddle of coolant under the car. We took to another place and they said there was a leak so they fixed. Now a month later the battery is no longer working. I feel that this place really needs to watch what they do because they could be putting people in danger. I do not recommend this place. —DChavez

2010-07-03 11:25:04   I think everyone at Speedees is nice. However, as a young girl who does not know much about cars and can't fake it either, it is important to me that I can trust the people I get auto service from. I asked one of the workers at Speedees if he knew of any reason why my car made a rattling sound. He suggested the engine mount is loose, then proposed that I buy this expensive engine cleaning service to fix it. Fortunately, I used logic to decide not to buy this service, because it doesn't sound right that loose bolts can be tightened by cleaning. Once I left, I described the situation in more detail to a friend of mine who used to work at an auto repair shop. He confirmed that they had tried to rip me off. Additionally, the high mileage oil is barely different, if at all, from regular oil; but Speedees always tries to convince me that it is much better than regular oil and that I should buy it instead. I just want someone who can tell me the truth. I wish they'd admit that if you're tight on money, you will not regret getting conventional oil, and that the repair you need to fix your engine mount is beyond the scope of the services we do here at Speedees. Instead they exploited my lack of knowledge and tried to rip me off. They were nice, but I just cannot trust a word they say. They lost my service. —Person

2010-07-06 01:34:20   I went here several months back, used a mailer flyer coupon, and like itskim I was also charged for a "premium oil filter" and when I asked about it the woman at the counter told me that I had a "rare" oil filter that was unlike other oil filters. Okay, even if that's the truth, you still shouldn't pass it onto your customers! Seriously, I have a Saturn!! When I got home I asked my Dad what was up (he was.. er, still is?) an auto mechanic and he told me it was all BS. I will never go there again. I mean, everyone was nice, but they were still over charging me. A nice big smile shouldn't cost me an extra $10+ but apparently it does.... I would definitely recommend checking out other places. —KaprilWooley

2010-07-08 10:40:03   KaprilWoolsey - Hi this is Teresa, the owner, I would like to explain the "rare" filter that is on your vehicle and why there is a $10 upcharge. Most vehicles have a spin on oil filter that costs me "x" amount. The oil filter that is on your Saturn (and various other vehicles, some newer Toyotas, BMW's, Mercedes) is a canister type oil filter, it costs me more than a regular spin on oil filter. As a business owner I try to absorb most costs I can in order to be fair to my customers, but I cannot absorb it all. I'm sorry if you feel that you were overcharged. I do hope that you would return, we really try to do our best to satisfy everyone. —speedeetee

2010-07-13 09:14:09   I have been here a few times over the years for oil changes and a belt replacement. I had to come back the day after the belt replacement to have it tightened down, but otherwise have not had any real problems with this place. I've never had what I felt was exceptional service, but they are convenient to me. They do seem to always be looking to upsell you on something, but they are never pushy, so I'm fine with that.

This past Saturday morning, however, I had an experience which will keep me from coming back. My partner dropped my car off for an oil change and walked home, after telling them that was what she was going to do. They estimated that it would be an hour, but they would call when it was finished. Three hours later, we'd not had a call, so headed back down. We found my car parked in the lot with all of the windows rolled down and the keys in the ignition. The oil had been changed, as had the sticker. The interior had not been cleaned, but that didn't occur to me until later. I went in to find out what was up, and found the office empty. A woman looked in at me from the shop, then went on with what she was doing for a few more minutes before finally stepping into the office. She started our conversation by asking "What car?" I told her, then asked if they ever had problems with theft. She told me they never do. I told her that my car had been in the parking lot with the keys in it and the windows down, and that I thought that was a bad idea. She responded "They usually put them inside. I'll say something." She didn't much seem to care, though, and merely charged me then left the office. I have to speculate in retrospect that the car was waiting to get vacuumed, but that doesn't justify leaving it open in a publicly accessible parking lot, even in Davis.

I cannot advise anyone leave their car in the hands of this place, as they do not seem to mind if your car (or anything inside of it) gets stolen, and the prices are not good enough to justify the risk.

2010-07-19 13:03:27   Hi IAmNewHere this is Teresa the owner. I just read about your experience and I am very concerned, I will make sure that this is not a regular situation and talk with my staff about the treatment you received. If you'd be willing to call me or come down and talk to me I would like to rectify it. I appreciate your business and you should not EVER be treated the way you were Saturday. Please accept my apology. —speedeetee

2010-07-20 10:56:52   Just got done with my fourth (maybe 5th?) oil change at Speedee's and really have nothing to report. At 8:45AM, Tyson was there to greet me and take my information and take the car in for an oil change and a tire rotation. I was out the door by 9:45. Maybe it's because the car I took in only has 12K miles on it, but I've never had to sit through the typical upsale routines that plagued visits to Jiffy Lube, for which I am grateful. Even though I was just sitting there reading magazines, the staff was still friendly and accommodating, no fuss at all.

I'm not an expert on cars or car service shops, so when I find one that works, I usually stick with it. I have no major complaints about Speedee's, and have been satisfied with every experience I've had with them. —AbbYu

2010-07-25 11:41:26   Richie did an awesome job for me, tested my battery and determined it was bad, swapped it out with another, and ran another test to be sure everything else was ok. Got me back up and running within 20 minutes! —timmytimmy

2010-08-10 11:10:02   AbbYu and timmytimmy, thanks so much for your comments, I will pass it on to Tyson and Richie! Always good to hear that our staff is doing a good job! —speedeetee

2010-08-13 10:31:06   I just wanted to let everybody know that we have recently hired a mechanic that is able to do more extensive repairs. We also rethought our upcharges on our oil filters and have decided that only very few oil filters warrant the $10 upcharge. Thank you itskim and KaprilWooley for making me do some research! I hope you will consider returning for you next oil change. —speedeetee

2010-10-27 17:59:36   Solid place to get your oil change. This is my fourth consecutive oil change with them after I tried different places because they're personable, affordable (given you have the $10 coupon), and vacuum my car. Nadia was my mechanic today and she was great. She noticed my battery was mediocre and instead of trying to sell me a battery, she asked if my car was still covered under warranty. I told her it was and she suggested to take it to the dealership to get it taken care of instead of throwing down unnecessary money.

I really can't comment on the other reviewers here who needed other services outside of an oil change, but for the general public who is just looking for a quick oil change and inspection, I highly recommend Speedee. —KLouie

2011-01-04 14:20:41   I just got back from my second oil change from Speedee. I was incredibly happy with my service. Nadia worked on my car and gave me a call letting me know that all of my car's fluids looked fine but that a filter needed replaced and quoted me the cost. I told her that my husband knew how to do it himself, so I passed on the service. When I went to pick up my car she showed me how to change it (free of charge) just to ensure that we would not make any mistakes!! I was so appreciative of her helpfulness and have never been so pleased with a mechanic. —AmyHuey

2011-05-14 15:29:40   I won't take my car here again. They never actually do the 17 point oil change. They always skip things like the vacuuming of the floor, putting air in my tires, filling up the windshield wiper fluid. Also, my boyfriend took his car here and after he got his car back he realized they had left rags sitting on his engine. Great way to start a fire. —rachealgalante

2011-05-16 13:58:50   rachaelgalante the is Teresa the owner, I'd like to talk with you about your experience at my shop. As far as I can tell we did vacuum your car and set your tire pressure at your last oil change. Give me a call so I can take care of your situation. My cell number is (530) 902-1116. —speedeetee

2011-05-19 09:34:49   Wow! What a difference it makes getting my car serviced by a woman. Nadia is awesome...she explained to me how my car checked out after the 17-point inspection, told me what is recommended, and gave me a coupon to come back later. I will keep going back as long as she works there :) —Tigerlily

2011-06-03 10:43:51   I really enjoy the service here. I recently took my car to the dealship for oil change and service and was quite disappointed in the customer service compared to what I've grown accustomed to at Speedee. They're very professional and with a coupon the price is fantastic for the service. I'm not car expert but my impression is that they always give appropriate advice, keeping in mind that students need to be fiscally conscious!! I definitely recommend Speedee for an oil change at least! —KateMaurer

2011-06-30 23:01:45   haven't been there since 2004, after one time oil change, the safe belt light in dashboard never work any more for my year 2000 corolla. —jayhsu

2011-08-02 22:33:35   I always go to Speedee. Teresa is very friendly. However, 2 of my last 3 visits I have had a problem. In January, a few days after my oil was changed I became stranded in Sacramento with my young child when my car wouldn't start. Luckily, my husband worked nearby and was able to come pop the hood and found that the airbox was not tighten after the oil change and had become loose. Recently, I got my oil changed. They informed me my belt was cracked and being nine months pregnant I did not want to it to break one day and be stuck somewhere with an infant and young child so I had it replaced. A couple days later my car made a loud noise whenever started. Turns out the new belts needed to be tightened. It would have been nice to have been warned of this. I had to take my car in again to have it fixed. I am still a happy customer but am skeptic there wont be a problem a few days later each time I go. I just hope the technicians can be a little more careful especially with my airbox issue becaue this can be troublesome for a mom with young children who knows nothing about cars. Customer service is always great though. —Nicvic

2011-08-05 11:59:06   Nicvic this is Teresa, thank you for the information on your last visits...I will definately bring your concerns up with my staff and make sure that the job we are doing is done correctly. Next time you are in please find me, I'd really like to apologize in person and hopefully gain your trust back. —TeresaWanderstadt

2012-01-22 16:03:10   Great, timely service. Friendly staff. Stephanie and the owner (can't recall his name) were very helpful. I came in thinking my CV joint was the culprit and the mechanic confirmed it. I was out of there in no time. —Watchingthe9erGameRightNow

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