|Central Davis Location||Downtown Location|
(in the University Mall next to Fluffy Donuts)
130 G Street
(corner of 2nd & G Street, on your right as you approach the train station)
|Hours||9am-10pm daily||9am-10pm Monday-Saturday, 9am-9:30pm Sunday|
|South Davis Location||East Davis Location|
|Address||4748 Chiles Road||
1300 E Covell Blvd. Suite C
(in the Oak Tree Plaza)
|Hours||Opens between 9-10am on Saturday||8am-9pm Monday-Saturday|
|9am-9pm Sunday||9am-9pm Sunday|
|West Davis Location|
2014 Lyndell Terrace, Ste. B
(Get to it from behind the gas station)
Subway is a large national chain of sandwich shops. The restaurant has several local locations, and could be described as the McDonald's of sandwiches. Any of these Davis franchises offers pretty much the same as any other Subway. Many of their sandwiches are tasty and depending on the sandwich they vary on how filling they can be for a person. Get a free 6" sub (of equal or lesser value) when you buy any 6" sub and a medium drink using your free Super Saver Card. The $5 footlongs do not include the premium sandwiches, but do include meatball. The list of $5 footlong sandwiches varies with each store and often changes every month.
Subway also features other items such as salads, cookies, apple pieces, yogurt parfaits, and chips.
Subway is also open for breakfast with special breakfast sandwiches which are quite different than the regular subway sandwiches served the rest of the day.
Drinks include soda, 1% milk, apple juice, bottled water, ice tea, and Seattle's Best Coffee.
All of Subway's locations are franchised. This means that a local owner owns the local store and pays Subway to use the Subway name as well as a percentage of the profits. Each store is run by a local owner and therefore there may be variations in the service that you get from one store to the next.
The Daily Specials
Sunday - Oven Roasted Chicken Breast
Monday - Savory Turkey Breast and Ham
Tuesday - Meatball Marinara
Wednesday - Italian B.M.T
Friday - Classic Tuna
Saturday - Roast Beef
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2005-11-06 18:03:13 The Subway at Mace and Chiles has a great deal too; after 3pm, you can get two footlong subs for about $7.50 - buy one and keep the other in your fridge. —JaredTrace
or just eat both...?
Mmm, yes. A very good choice. —NickSchmalenberger
2005-12-16 10:20:06 I like the one at the UMall. Always quick and do extra stuff if I ask them (like heating up my roast beef). And it's cheap also =D Coupons everywhere in the mail —JoAnnaRich
2006-07-06 23:03:54 I've been to the Subway shop Downtown about four or five times, and every time the staff have been unfriendly and displayed poor customer service. They don't seem to care if customers come back, so I never will. Besides, Zia's, Togos and the MU CoHo are far, far better choices. —DukeMcAdow
I have just returned from the downtown Subway and the employee there was very courteous. He was not overjoyed to serve me but he was prompt in greeting me and was not unpleasant. He even asked if I had a stamp card so he could stamp it, I said I didn't and he gave me one without asking. —KellyM
2006-09-11 08:02:42 the people at the U mall seemed to have a good time laughing at me when I ordered my tuna sandwich toasted. I was annoyed to have a whole restaurant laughing and not tell me why. —RohiniJasavala
2006-10-01 19:03:27 Yea, the staff at the U-maill stares at you with ...weird...glares... —JamesLi
2006-10-19 14:35:07 At the downtown subway, they told me the 2 footlongs deal doesn't apply anymore to sandwiches with steak, which disappointed me greatly. I hope they change their sign soon. —NickSchmalenberger
2007-01-26 13:59:01 the staff at the UMall are pretty mean. They do laugh at you and say stuff about u in another language while u right in front of them. I had a friend go in there with me who spoke a language similar to theirs and apparently they like spreading gossip...even the father who works there too. Overall they dont know how to follow directions and are not friendly at all. Last time i went there one of the girls i specifically told her not to put hot pepers on my sandwich and she tried to sneak them on because she talked crap about me last time i was there and remembered me. Be careful there and definately watch them closely when they make ur food. The girls working there are awful. I wont ever be a customer at that subway again...Its disgusting how they treat people, seriously. —KimberlyMiller
2007-01-26 18:23:44 I too feel uncomfortable in the UMall Subway. As such I now go to the one across HWY 113. —TR
2007-03-20 03:56:19 I was at the one downtown about a year ago and as I was leaving I saw one of the workers go straight from mopping the floor to making someone's sandwich without washing his hands! Suffice to say I am not going to that particular Subway ever again. I have no major qualms with the other ones though. —SteveKent
2007-05-28 17:19:18 I wish I could experience what many of the people on here have said about the UMall Subway. It sounds really fake, to an extent. —JonathanMartinez
2007-06-04 17:23:55 I DO NOT recommend going to the Subway in East Davis (by HWY 113)... the people who work there must be the actual owners or something because they will sooo skimp you on the sandwich...basically hand you a loaf of bread with a small piece of lettuce and some meat. Worst sandwich I ever had there, and there deals SUCK. Caution: They'll charge you more then other subways, I learned the hardway. This place shouldnt even be a subway: THAT bad. —christyspencer
The one in West Davis is right next to it though.
2007-06-18 03:01:46 UMall - very unprofessional. One guy cut his hand with the knife and kept slicing the sandwich. Needless to say I threw it out. —doug124
... you paid for it and then threw it out? Needless to say, you should have refused it. —KellyM
2007-07-21 21:55:57 More meat would be nice and thats it otherwise good taste for what it is i will be back again someday —dickjones
2007-07-23 19:28:33 It doesn't matter if christyspencer's comment is fake because that's what happened to me today! TOTALLY SKIMPED OUT ON MY SANDWICH!!!! UMALL SUBWAY SUCKS!!!! —MikeHubby
2007-08-19 20:58:30 I have eaten at the Oak Tree and Chiles locations, and I'm sorry to say that they are the worst Subways I've ever been in. The workers seem extremely undertrained, and the sandwich quality is substandard. Here's a typical example of my experiences: they were displaying a list of specialty sandwiches on a display board. I ordered one of the sandwiches. The gentleman behind the counter then started asking me which items I wanted on the sandwich. I told him that I just wanted the ones that normally came on the sandwich, but that didn't seem to help him at all. I literally had to walk over to the display and read off the list of ingredients on the sandwich so that he would know what I wanted. I won't return to these locations. —MattCzarnowski
2007-08-20 22:02:55 i perfer the u mall subway to the downtown subway. Some people skimp on the ingedients, but if they do i just ask for extra lettuce, extra... They no longer skimp on me anymore, because they know ill just ask for more :). It is really convenient for a post workout healthy meal since it is so close to the arc. —MattHh
2007-09-09 23:13:58 Went to East Davis location on Friday. Not too busy. The veggie delite was okay. They go light on the vinegar, so don't be shy and ask them to go heavy on it. :-) —Casey
2007-11-15 22:45:36 gross. never liked subway —KenichiSan
2007-12-01 22:18:01 I go to the downtown location a lot. I haven't had anything to complain about...and I complain about everything. —BradBenedict
2007-12-16 22:55:43 The last couple of times that I've had subway in central davis, I've felt slightly nauseated afterwards. And, no, the people who work there aren't particularly friendly. —Kiran
2007-12-17 00:36:36 I went to the Central Davis Subway around 9:50 at night and got two 12 inch subs to go, a chipotle cheese steak and a meatball, both on Italian parmesan bread. The steak one was better, which has usually been my experience with Subway. They could have been mad at me because they were about to close, but they were very nice, I had a good time. —NickSchmalenberger
2008-03-23 18:31:44 I hate the UMall Subway. The people who work there are a bunch of arrogant douchebags who skimp on everything. They gave me very little meat and cheese and like a few shreds of lettuce. They didn't even ask if I wanted mustard or mayo. I had to ask for what I wanted, instead of being offered what I should expect. Wost customer service ever. —EmilyTung
2008-03-27 16:41:29 managers are rude and service is poor at the WEST davis location. the one next to 113. horrible customer service. —markphillips
2008-04-02 18:14:13 I agree about one woman at the UMall Subway talking about customers (namely, me) in a different language to another employee. The other employee didn't partake in the talk though. Other than that, they've been pretty decent with me. When one talks about someone in another language, the someone is going to assume it's not positive, especially if the body language suggests it's not positive. —RonB
2008-05-01 11:37:39 The subway by Valero off mace blvd is bad. Everytime I go they are either rude or mess up my order and I noticed I got charged more there than for the same sandwhich at a different subway in town (not including the atm fee) —Kry
2008-06-13 20:51:50 I love them sandwiches! —jrendler
2008-08-19 11:46:21 The UMall Subway is easily the worst Subway I have ever been to in my life. The guys that work there are extremely rude—you have one guy who looks like a juiced out bulldog, and another guy who looks like an [name of his ethnicity] version of Bela Lugosi from the old Dracula movies. These guys obviously do not enjoy where they work at. My girlfriend also got creeped out by some guy by the way he was talking to her/serving her. Needless to say, after feeling disappointed several times here, I am not returning my business any longer. —ArlenKwong
I don't see how their looks establish their rudeness. Your examples do not support your argument. —NickSchmalenberger
Let me clarify why these guys suck. They just aren't friendly and lack customer service skills. They always seem annoyed and they don't make the experience comfortable. —ArlenKwong
2008-08-21 11:37:11 In regards to the UMall subway, i understand the other comments about the staff. However, if you get the right employee, the sub comes out fine. Also if you are not satisfied with the amount of lettuce/tomato they put on the sandwich, use the words "extra pickles" or "a little more" after the put item in question on, and they are usually happy to do so. Remember, people can't mind read how much lettuce you want on a sandwich. Also I am from the east coast (where they do subs right), and always add double meat to my subway sub, because then it actually becomes a sub and not a sandwich. I am also an avid TUNA fan, and it is to be know that the UMall subway makes the tuna CORRECT and NOT swimming in mayonnaise, the south davis tuna is drenched in mayo, and the Oaktree one is passable. —donjumpsuit
2008-09-21 03:21:39 THERE'S ONE PROBLEM.. IF YOU BUY THE $5 DOLLAR SUBS, THEY PUT LESS STUFF ON YOUR SUB AND TRY TO DO A HALF-AS JOB. IF YOU BUY A PREMIUM SUB, THEY TAKE THEIR TIME MAKING YOUR SUB. —2point0student
2008-10-09 17:50:56 The subway at the Nugget market is by far the best subway I've been too, and throughout my 4+ years of college I've been to every single subway in Davis more times than I care to admit. They are always relatively pleasant, and don't grumble when you ask for extra produce —Strategiry
2008-10-12 10:20:56 If you're ever hungry and want something cheap, $5 footlongs are the best! —feichu-huya
2008-11-04 18:29:26 I just came from the SUBWAY in DOWNTOWN DAVIS and they have FLIES!! flying around like crazy on their veggies and the plexiglas window. That is sooooo UNSANITARY I threw away my sandwich due to a lack of appetite. Every time a fly lands on food, it vomits digestive enzymes so that it can slurp the food. It also carries germs from wherever they've landed and onto your food. They have poor customer service as well, they don't listen to what I want on the sandwich. I am never ever going back again. You are really paying your $5 worth of a sandwich!!! =( —ucdavisjenn
2008-11-18 23:16:19 at the umall, the guy who looks like a beaten gorilla kept staring at the other girl working as he cut the bread. great idea... —ketan
Agreed. He's a dick. Looks as miserable as he feels working there. You sure as hell know it from the way he acts too.
—ketan, u r killing me softly w/ that beaten gorilla comment....rotfl... —KimberlyMiller
2009-02-04 15:35:49 The Subway in East Davis on Covell is the best I've ever been to. The one downtown comes in second. But the one on Covell is awesome! They always have the bread cooked perfectly and the produce is always fresh. I went to a Subway in Sacramento and the bread was not fully cooked, and the vegetables were gross tasting and not fresh at all. We were there at 11am so they must have had it sitting out all night! Next day we had to rekindle our love for Subway, so we stuck with the Covell location. Thanks subway! —Rachelottlinger
2009-03-17 01:36:43 I frequent the UMall location, but I agree to an extent with some of the sentiments expressed by other people on this page. They have a few employees that tend to give "attitude," and are a little skimpy on ingredients. I either misspoke, or was misheard by the man taking my order, and he for some reason thought I wanted two sandwiches. I noticed this before he started on the second sandwich, telling him "I'm sorry, I only wanted one." He responded "You said two," to which I said "Sorry, I meant one." The employee continued to reiterate that I had said "two." I'm not sure why it mattered so much that he was right, or not, I just wanted my damned sandwich. This was not the first time where I'd felt he was a little less than customer friendly...I don't expect the guy to make small talk, but I also don't want to be mad dogged when I'm paying them to make me a freaking sandwich. But yeah...I don't know if there's something else he can do, but I would not put him out in the front if I were the employers. Definitely not the most savvy person in terms of interfacing with customers. —sososharp
2009-03-29 05:23:53 If you're on or around campus, skip the UMall Subway. Their soda fountain is very mediocre, and the sandwich wasn't great either. Go to the downtown location instead—been there quite a few times and I've never had a bad experience. —AlexChiang
2009-04-16 14:34:09 After experiencing ridiculously poor customer service, I feel that I must comment on this page. The employees that work @ the UMall Subway need to go to some customer service seminars. Not only do they look like they're pissed at you for your presence, but they speak to you like they don't give a $*!t. Here is a typical experience I have every time I go to Subway, including this afternoon. As I was looking at the new menu with increased prices, I was greeted with an annoyed and impatient mumble, "What do you want?" There was no "good afternoon", or "how may I help you". It was a mumbled, "what do you want?", like he wanted to beat me. There was no one behind me and it wasn't busy at all, yet the server impatiently repeated the question louder. I don't know how the server doesn't realize that I'm browsing the new menu with increased prices. So I ordered, and as my sandwich was being passed along, I had to repeat several times what toppings I wanted. "Everything but pickles", I said. I was met with a blank stare so I repeated loudly and clearly. Another blank stare but the server went to work putting toppings onto my sandwich that I did not want and withholding those I did request. I was made even more irritated, but by that time I just didn't give a damn anymore. I was hungry and just wanted to get out of there and eat my sandwich. Finally, and unfortunately, I have to give them my money. The employee mumbles very quickly something that sounds like "meal or sandwich?" I remember the first time I went to the Subway@Umall it took me about 30 seconds to realize what the hell they were saying. Because of my laziness to visit Subway in other parts of town, I resort to going to the one at Umall. However, after today's experience, I will no longer be returning. I have never in my life experienced such horrible customer service and after enduring it many times, today was was the last straw. Having worked in several customer service oriented establishments, I know that at the end of the day employees can be tired and a little grouchy. It's still no excuse to treat customers like $*!t and still take their money. —BenLee
2009-05-15 20:19:02 The one at U Mall has horrible customer service. They just seem like they have a broom up their A$$ all the time. Try not to give them the benefit of your business. Go somewhere else. —julpham
2009-05-31 21:28:09 The comments on this page about the UMall Subway scared me away, and I live a few blocks away from it. Instead, I biked 2 miles to the downtown Subway and my experience was perfectly acceptable. I ordered a chicken footlong and I'm happy to say that no toppings were skimped on, it was pretty much exactly like my experiences at a much busier subway in a much bigger city. —KellyM
2009-06-07 15:01:15 The employees at the UMall location really need to learn to listen. Pretty much every time I go, I see the same employees and I always have to repeat my order, even if I say I want two toppings. Also, today the avocado they put on my sandwich was clearly overripe; the flesh was completely brown. If I hadn't said anything, the employee just would have put it on my sandwich. The downtown location's employees are always friendly and courteous- what a nice change. —acparsons
2009-06-08 02:54:46 I've been to the downtown location a few times, they're pretty friendly and they seem to have light mayo (something the central davis location DOESN'T have). They also warm up the chicken in my sandwich correctly, as well.
The central davis location...wow, where do I begin? A lot of the negative comments above sum it up pretty well. Just to add onto it, though...they're definitely lazy and rude. Lazy because they warm up the chicken breast improperly. The chicken breasts sit out with everything else semi-frozen, and they just throw it on the bread when they toast it so when you eat your sandwich, it's still a bit cold. Other subways i've gone to heat the chicken separately. Also, they don't have light mayo. And when the $5 footlong promotion was still new, they had a time period where they removed it (although the downtown location still honored it). They're rude because they laugh/make fun of their customers, but try to do it secretly...
I can go on forever about this place! In a nutshell, give your business to another subway because the one at U-mall blows. —shopaholic
2009-07-24 02:36:33 One of the main guys downtown is super nice and friendly. The others are...not so much, haha. But seriously, a delicious, healthy meal for $5 is a great deal! —sm0729
2009-09-13 13:34:23 UMALL is TERRIBLE. CUSTOMER SERVICE is TERRIBLE. Employees need hearing aids to get orders and you need to either repeat your order fifty times or say it really loud like a staff seargeant when they are habituating toward you. As a psychology major, the UMall staff would greatly benefit from taking a few remedial perceptual psychology classes to learn to finer points of making sandwiches without hassle. The worst part about UMall is that when it is busy during lunchtime the employees decide to go on long smoke breaks. These guys are ridiculous! They still have the same employees and I am now a junior at Davis! One of them is a big mexican on steroids who impolitely grunts out his words and the other mexican is a small little beady-eyed guy who looks like he smokes too much dope before going to work. Either way UMALL SUCKS and they need to get their shit together if they want to stay in business. If it wasn't for the location next to the herd of asinine freshman, they woulda gona outta business a long time ago. AVOID UMALL AT ALL COSTS. They also skimp on meat and exhibit poor attitude. They are incapable of saying "Thank you and have a nice day" with a smile. Unless you are like a policeman or something it's "YOU WANT MEAL???" (kinda like "me so horny") and then "OK 5 DOLLAR." Note I am an English major and these guys are horrible at plurals. They also charge sporadic amounts - sometimes my meatball is 5 even and other times it is $5.55 because they had to use the power. UMALL IS HORRIBLE AVOID LIKE THE BLACK DEATH. RUDE, INCONSIDERATE, MONEY-GRUBBERS WHO EXPLOIT FRESHMAN AT UCD!!! —Andy890
2009-09-13 22:37:05 In contrast to Andy890's comment, I never found the UMall Subway's employees to be overtly foul in any manner, although I have experienced inconsistencies in their pricing. (I am also now a junior at Davis, although I don't know how relevant that is.) Yes, service can be slow sometimes during lunch, some employees there have a better grasp of English than others, and you sometimes have to repeat your order because it's loud inside but I never faced outright rudeness.
All I want is a sandwich. And I usually come out with a pretty good one for cheap here. Perhaps, and I am saying this sincerely, my standards are just not high enough. —kthrnngo
2009-10-06 16:56:29 I frequent the Downtown location several times a week and the employees are great. I have never had a complaint about them skimping on anything and if I ever want more of one thing or another, I never feel awkward about asking because of how the employees are. Their new buffalo chicken is great (double meat, 6 inch on wheat, no cheese, and just a tiny bite of lite ranch = 500-600 calories with 52g of protein = perfect for me since I already have an extremely low fat diet otherwise) and I intend on ordering that often. The only downside about his location is how cold it can get sometimes. Seems like they have no control over the air conditioning. —SunjeetBaadkar
2009-11-24 22:16:29 downtown hours —ScottWeintraub
2010-02-10 16:30:06 SOMEONE SHOULD BURN DOWN THE SUBWAYS AT THE U-MALL. They have the worst customer service ever. This one lady was giving me so much attitude, and she just threw my sandwich together. When I got home, my sandwich fell apart. A little kid could have made a better sandwich. On top of that, she snatched my money from me. It seems like they don't even want business. If that's the case, I am never going back again. —iRuletheWorld
2010-02-10 17:44:34 The food at Subway is terrible. Don't go there ever. —rfrazier
2010-03-15 15:48:16 The Downtown Subway is the BEST. When you want more of something, they dont skimp. At other locations when I ask for more, for example, bell peppers, they'll like put two more pieces on. And then I ask for more, and i get 2 more pieces. So I explain that i love bell peppers, so go ahead and stack it on and i include hand motions... and they still dont get it! I LOVE DOWNTOWN! PLUS theres a stamp card woot! —ILikeToEat
2010-03-16 20:10:56 The U-Mall Subway really is subpar. The pricing isn't really clear, and the "$5 Footlong" does not apply to the "Premium Sandwiches", which are more or less everything that isn't ham, turkey, or vegetarian. This directly contradicts a smaller sign they have describing the nutritional information. I gave them a hard time about it, during which they tried to tell me that wasn't what the sign said (as if I can't read...). At the end I told them they could keep the sandwich and make me a new one, or give me the $5 deal. I left with my sandwich for $5. :) —MasonMurray
2010-06-24 13:17:56 I'm kind of a Subway nut. I love veggies of all varieties, which means that Subway is head and shoulders above most other cheap sammich options, and they also have some really tasty sauces. Sure, the breads, meats, and cheeses are nothing special, but there's also nothing wrong with them. I'm a huge fan of the Italian BMT, the Sweet Onion Chicken Teriyaki, and the Chicken Breast with chipotle sauce, mustard, and vinegar. All of them, of course, heaped with every type of veggie on the list.
I like the folks at the West Davis location a lot. Always friendly, and not at all stingy with the fixings. The U-Mall location can get a little stingy and is rarely very friendly, so I tend to avoid it. Subway is definitely my go-to for quick, cheap sammiches. —TomGarberson
2010-07-01 14:53:09 U-Mall Subway should be avoided at all cost. The customer service is essentially non-existent. Upon entering you are greeted with depressed faces, disgruntled expressions, careless actions, and general rudeness. "Want anything else?" in a slightly shrill and nagging tone is no way to service your customers. Also, carelessly assembling a sandwich doesn't improve service either. I do not like someone absentmindedly tossing toppings or blindly cutting my bread. Go next door to Fluffy Donuts and order one of their sandwich deals - they are far cheaper, not at all different in taste, and the owner's customer service is a galaxy apart from Subway's discontented club of sandwich makers. —blastoff
2010-09-23 17:42:53 I found a fingernail in my sandwich the other day and the manger asked me not to call the health department. At the downtown one —DeBoRaH21
2010-10-18 09:58:00 AVOID the Downtown location- these guys recklessly charge extra for what I would consider to be normal toppings (olives and such). I ordered a $3 sandwich and two $5 footlongs, expecting my total to come to $13, yet it magically came to $18, apprently because of the extra olives and salami added to the sandwiches. But why would Subway charge a whole $5 extra? Because the receipt is not itemized, one cannot evaluate what was charged extra. Further, the cute Indian girls give the impression that they do not speak English terribly well so I didn't want to harrass them over it. I've learned my lesson- I'm never returning to get charged so much extra. —OaxacaAbroad
2011-01-24 12:36:52 the downtown store is always way too warm inside... but they make a tasty sub —tneeley
2011-06-05 13:58:31 DO NOT GO TO THE UMALL SUBWAY. they are awful. everyone there is blatantly rude and their sandwiches arent as good as the ones at the other subways. Go to the one in the Oak Tree Plaza, they are always nice and make great sandwiches. Im pretty sure they are just a family that run it and they really appreciate your business and it shows.
2011-06-22 00:10:16 I heard that the University Mall Subway was one of the most busiest Subways in whole nation. That being said, they make it quickly and charge you the real price. Have gone to the downtown Subway before, ordering a $7 sandwhich and getting it for 5 multiple times. plus downtown one has the stamp system where if you get 7 stamps (one from each 1 ft long), you get a free 1 ft long sandwhich —JohnathonJosephs
2011-07-27 23:30:50 I hate the service at the UMall! Their sole purpose is to piss customers off. —stephaniesun
2011-08-28 17:25:44 i've been to the U mall, downtown, and West Davis locations and I have to say that the West Davis location is the best. The people are so much nicer than at the U mall location and the place looks so much better than the downtown location. Either way, make sure to avoid the rude people at U mall. —ElizabethWood
2011-09-19 02:27:37 I've been to Downtown and University Mall locations. First, Downtown — I've only been to this one four or so times, because it's out of the way. The place is tiny, the people were mildly friendly, and they seemed more expensive. The food was okay though. The University Mall, I've been to more times (probably 15 or so times), but that was back when there was more than just one $5 foot long. For some reason, everyone working at this location has the personality of a cadaver... Even when I speak nicely and try to sound pleasant, the response is lacking, if existent at all. Foot longs from here don't seem to satisfy me at all, and combined with the removal of the common $5 foot longs, I've stopped going. I don't want to eat a 1200 calorie sandwich and not feel satisfied. —KurtSassenrath
2012-01-22 19:53:12 The employees at the UMall location are very rude and lazy. I was a frequent customer but I will not be returning after today. —OliviaGlass
2012-02-19 20:11:46 I usually go to the downtown location if I can: they're more generous with toppings, have the $5-footlong promotion more often, and even had a buy-X-get-1-free-with-purchase-of-drink card (now long gone). The University Mall location is a little stingier on the veggies (only so that your sandwich isn't bursting at the seams). I wouldn't say that the employees here are rude and lazy, but if you dress and act like a student, expect to be treated as one. —Roarasaurus
2012-03-19 22:25:18 Just picked up a sandwich from here today. I work in the food service industry so I make sure that I'm really nice and friendly to other food service workers because I understand what it's like completely. With that being said, the U-Mall subways customer service is absolutely terrible, when I walked in I received no greeting, I walked up to the counter and a younger girl that worked there just stared at me blankly, I ordered my sandwich but had to repeat my order several times (it was just one sandwich), then they were terribly stingy with the veggies, and for the record I repeatedly asked for extra so that they would understand that I really wanted more bell peppers! After asking for more a third time the young girl turned to an older lady at the register, and said something in another language and they both started laughing. Now it's possible they could have been talking about anything other than me, but I can't help but get the impression that it was indeed about me. When I got to the register, all the older lady said to me was, "Meal?", and then snatched my card. I had noticed the total seemed a little high, so when I was trying to clarify what I ordered she rolled her eyes at me and then didn't say anything. At all. I had to repeat it myself, and she had charged me for a meal when all I wanted was a drink and a sandwich. All in all, I will absolutely never, ever again come to this Subway. The freshman can have it!
The Oak Tree Plaza is the only other Subway I've been to in Davis, but it's one of the best in terms of food quality. They're a little lacking in customer service, but they are by no means rude. And the sandwiches are GREAT! I never have a problem getting extra veggies. I just wished they stayed open a little later like the U-Mall one so I wouldn't have had to of gone there and received terrible service and a mediocre sandwich. —jwieland1989
2012-09-02 11:49:22 Random story: I was hungry for some Subway one night a few years back, so I decided to go to the one closest to my house — the Mace Boulevard location. It must have been about 9 p.m., so there was still like an hour before closing. I was pulling into the driveway when I saw someone outside smoking. Lo and behold this was the employee, who quickly ran inside. I debated for about a split second whether I still wanted to go there, because I frankly didn't want a sandwich made by someone I just saw smoking. So I made my way out through the gas station next door and went home.
Basically, sorry to whoever's smoke break I interrupted. I know cooks for sure smoke on their breaks and stuff, but to see it right as I was about to go in is pretty disgusting. —CecilioPadilla
2013-03-01 12:50:50 The Subway on Covell and Pole Line sucks. They don't offer the advertised specials and the staff is rude. —NobleMason
-Oh man, if you think those two locations are bad, don't go to the one at UMall. -BenLee
2013-03-24 12:44:50 I eat Subway because I'm poor but really have two complaints. The franchise operation in Davis is overpriced: footlong is $6.50. I mine as well goto Nugget at this point and pay $0.50 extra. The $1.50 charge for avocado is high way robbery, again Nugget charges $1.00. Yesterday I saw something pretty egregious. A girl was visiting with her parents and the clerk had just finished making her sandwich. At this point a line had formed behind them and the mother decided she wanted an additional sandwich. The staff forced the mother to go to the back of the line and actually rang the girl up. This is horrible customer service and just rude. —shraken
2014-02-09 22:01:35 There are a lot of complaints about the service, but I think they are pretty good. Food is delicious, but the oven roasted chicken looks a bit bland. The vegetables look fresh and the stores are clean. Not much to complain about. —YoungResident