Recent Changes for "Welcome to the Wiki/Business Owner" - Davis Wikihttp://daviswiki.org/Welcome_to_the_Wiki/Business_OwnerRecent Changes of the page "Welcome to the Wiki/Business Owner" on Davis Wiki.en-us Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2012-01-28 11:37:50DagonJonesour fees stayed the same but insurance coverage was reduced <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 15: </td> </tr> <tr> <td> <span>-</span> * ''After a couple of reviewers complained of an increase in co<span>st</span>s at ["Dagon H.C. Jones, DDS"], Dr. Jones did a great job of [http://daviswiki.org/Dagon_H.C._Jones%2C_DDS?action=diff&amp;version2=96&amp;version1=95 explaining here] why some people experienced the increase and why it was necessary.'' </td> <td> <span>+</span> * ''After a couple of reviewers complained of an increase in co<span>&nbsp;pay</span>s at ["Dagon H.C. Jones, DDS"], Dr. Jones did a great job of [http://daviswiki.org/Dagon_H.C._Jones%2C_DDS?action=diff&amp;version2=96&amp;version1=95 explaining here] why some people experienced the increase and why it was necessary.'' </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-07-15 12:14:23TomGarberson+another example of great response to complaints from dimple records <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 19: </td> <td> Line 19: </td> </tr> <tr> <td> </td> <td> <span>+ * ''Andy Henderson left a fantastic explanation on ["Dimple Records"] coupled with a description of who to contact with complaints if the customer still wasn't satisfied and wanted to formally complain. Read it [http://daviswiki.org/Dimple_Records?action=diff&amp;version2=66&amp;version1=65 here].''</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-06-27 20:09:24Wes-P <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 16: </td> <td> Line 16: </td> </tr> <tr> <td> <span>-</span> * ''Sylist ["David Martin"] made a very concise, polite offer to either refund or fix a client's complaints [http://daviswiki.org/David_Martin?action=diff&amp;version2=170&amp;version1=169 here].'' </td> <td> <span>+</span> * ''S<span>t</span>ylist ["David Martin"] made a very concise, polite offer to either refund or fix a client's complaints [http://daviswiki.org/David_Martin?action=diff&amp;version2=170&amp;version1=169 here].'' </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-06-27 11:48:50TomGarbersonReplaced with Draft D rewrite <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- ["Welcome to the Wiki"], business owner! Because you're part of the Davis community, we'd love to have you become a part of the wiki community. Here's an introduction that might help get you started on the right track. You also might want to read the ["Welcome to the Wiki" general welcome].</span> </td> <td> <span>+ [[TableofContents(right)]]<br> + '''Welcome to the Wiki, business owner (or employee, representative, affiliate, ...)!''' This is a place for people in the Davis community to come together and create a resource for themselves and their neighbors. As a part of that community, we'd love to have you contribute your point of view. Here's an introduction to the Wiki that should help get you started on the right track. You might also want to read the ["Welcome to the Wiki" general welcome].</span> </td> </tr> <tr> <td> Line 3: </td> <td> Line 4: </td> </tr> <tr> <td> <span>- A few things to keep in mind:</span> </td> <td> <span>+ As always on the wiki, keep in mind that these aren't rigid laws or rules. They are guidelines and helpful tips to get you started in a positive way. You can't use these to justify bad behavior. Alternatively, there's a lot of forgiveness for new editors trying to figure things out, and any mistake you make can be fixed. Everybody is welcome to edit the wiki, and there are plenty of people who will help out if you get confused or make a faux pas when getting started.</span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 6: </td> </tr> <tr> <td> <span>- 1. Please read the page on the ["Importance of using your RealName"]. You should not edit as BusinessName, or FakeName. Using your RealName adds credibility to your edits and your business.<br> - 1. You can use the wiki to engage your customers in a productive dialog that will demonstrate your customer service to everyone who reads the page about your business.<br> - 1. You can add plenty of useful content to your business' page, but it is edited by the entire ["wiki community"]. That includes, but is not limited to, you.<br> - 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while details about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they '''will be undone by other editors!'''<br> - 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. An ["Includes" include macro] that has been developed is the ["HIPAA Restrictions"] macro that is placed on any business listing for a medical professional that explains why HIPAA restricts how a doctor or medical professional can comment on who their patients are.<br> - 1. The wiki is a great place to explain policies that customers may not be familiar with. For example, the ["restaurant guide"] and ["tipping"] pages illustrate a few policies from an industry standpoint. Several businesses have taken the opportunity to respond to comments and in doing so have cleared up misconceptions about standard business practices. They educated not only those who left the comment, but all who read their response.<br> - 1. Both you and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. Also, all edits remain in the page history, so simply removing them will appear to be an attempt to cover up problems. Try addressing the problem directly - it looks good when you leave a (friendly) reply explaining or offering to resolve any problems that patrons have noted on your page.<br> - 1. Sometimes people will add untrue stories or facts. This has nothing to do with the wiki... these people walk through Davis all day long and are saying the same things about your business: you just never had a chance to hear them. Instead of these stories being whispered behind your back, you now have an opportunity to address any rumors, bizarre anecdotes or out and out lies floating around Davis. Keep in mind that simply trying to delete the stories from the wiki won't remove them from the casual sidewalk and workplace conversations that spread such rumors, and sometimes makes it look like they may be true and you are trying to "hide" things. While it can be frustrating to read incorrect information, patiently addressing your customer's comment or clarifying what happened in a misrepresented incident gives you an opportunity to respond to the things people are saying about your business on the streets of Davis.</span> </td> <td> <span>+ If you're confused by anything here, check out the ["Wiki Glossary"]. If that doesn't do the trick, see ["Wiki Community/Seeking Help" Seeking Help].</span> </td> </tr> <tr> <td> Line 14: </td> <td> Line 8: </td> </tr> <tr> <td> <span>- That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know!</span> </td> <td> <span>+ = Three Points to Remember =<br> + The Wiki is a fun and fluid place that always has a lot going on and many different opinions on pretty much any topic that comes up. It can take a little getting used to. Here are three key points you should bear in mind while joining the Wiki community and interacting with your neighbors here:</span> </td> </tr> <tr> <td> Line 16: </td> <td> Line 11: </td> </tr> <tr> <td> <span>- However, we are a non-profit organization and we are [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising]; wiki pages should be informative and not promotional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business.</span> </td> <td> <span>+ 1. '''Business pages belong to the Davis community, not to the business.''' Like every other page on the wiki, they're written collaboratively by many members of the community. Rather than trying to maintain a neutral, objective point of view, the Wiki tries to represent many different points of view. You have more knowledge about your business than anyone else out there so your perspective is extremely valuable, but remember that yours is just one among the many voices contributing to the page. Each editor (including you!) has equal say over the page's form and content.<br> + 1. '''Business pages should be informational, rather than promotional, in tone.''' They should be written from the community's point of view (third person: "They" rather than "we" or "I"). This means that business pages, like every other page around here, will retain history documenting the business, the location, events, and all sorts of connections within the community. Deleting information, unless it's outright wrong, is frowned upon. Likewise for photos - they're a part of that history!<br> + 1. '''Try to respond positively to negative comments.''' People will inevitably leave negative ["reviews"] sooner or later. Look around at any business page on the wiki; they've all got them. Don't delete them--it can look like you're trying to cover something up. Just take a deep breath and remember that customers sometimes forget that business owners have feelings and write things they'd never be willing to say in person. Try to address the problems they raise in a friendly, constructive way. This is your chance to demonstrate your great customer service to every single person who reads the wiki page.<br> + For example:<br> + * ''After a couple of reviewers complained of an increase in costs at ["Dagon H.C. Jones, DDS"], Dr. Jones did a great job of [http://daviswiki.org/Dagon_H.C._Jones%2C_DDS?action=diff&amp;version2=96&amp;version1=95 explaining here] why some people experienced the increase and why it was necessary.''<br> + * ''Sylist ["David Martin"] made a very concise, polite offer to either refund or fix a client's complaints [http://daviswiki.org/David_Martin?action=diff&amp;version2=170&amp;version1=169 here].''<br> + * ''A good explanation and demonstration of flexibility in resolving the situation, like the one ["Users/Aaron.Curtin" Aaron Curtin] offered [http://daviswiki.org/APEX_Cycles_%26_Service?action=diff&amp;version2=188&amp;version1=186 here], can go a long way.''<br> + * ''B. Brazill responded [http://daviswiki.org/El_Macero_Pharmacy?action=diff&amp;version2=41&amp;version1=40 here] to a complaint with a very nice apology and reviewed store policy with associates to prevent a recurrence of the problem at ["El Macero Pharmacy"].''</span> </td> </tr> <tr> <td> Line 18: </td> <td> Line 20: </td> </tr> <tr> <td> <span>- Just keep in mind that it is an effort by the community to document itself: the profile of the ["Mayor"] is written by a group of people...''just like it would be by ["the Enterprise"]''... but ''unlike'' in a newspaper article the records are open: there is no such thing as a "staff article" or "staff review". Each individual editor is tracked, and as a result, each individual line can be accounted for. As a result, the process is more open and auditable (click the "Info" icon on any entry, and you can see the entire history of exactly who wrote what). In addition, businesses have the ability to respond directly, as opposed to a newspaper review. If the ["Sacramento News and Review" Sac News and Review] gives your business a negative review, you have no real recourse. Here on the wiki, you can address a negative review and answer the individual directly and publicly. '''It is sometimes a bit alarming to realize that there are people saying negative things about your business''', but the people who are saying those things are already complaining to their friends and peers, often on various websites and their private internet blogs. '''The wiki gives you an equal and open forum to address their complaints...''' and most businesses find that their happy tenants and customers step up to defend them as well (note that after that negative review on ["Alder Ridge Apartments" Alder Ridge] about mice, two people sprung up to defend the apartments!). Fundamentally, when it comes to content on the wiki, everybody in the community is equal. That means that the tenants/customer/clients have a say, but unlike a newspaper article or traditional website, so does the business owner. The ''entire'' community has an opportunity to have input equally, including you. Please respect that.</span> </td> <td> <span>+ = I need help / Something's incorrect! =<br> + '''First read and understand the three points at the top of this page.'''</span> </td> </tr> <tr> <td> Line 20: </td> <td> Line 23: </td> </tr> <tr> <td> <span>- The community as a whole can do some fantastic work: take a look at the entry on ["Dogs"] or how the ["Varsity Theater"] uses the wiki. Or see how ["Tandem Properties"] uses the wiki and how events like their ["Tandemonium"] are part of the wiki. In general, if it is part of Davis, eventually somebody adds it to the wiki. You (as part of the Davis community) are more than to encouraged to contribute. Most editors will also work to help you as much as we can: we all want to make sure the wiki is as factually correct and up to date as possible. If you have any specific questions about anything, always feel free to ask.</span> </td> <td> <span>+ If something's incorrect, you can fix it! If you think people might have questions or not understand, use the edit comment bar at the bottom of the editing window to explain (there's a short character limit, so keep you'll have to keep it brief). Beyond that, you can easily ask for help from other editors by creating a Talk page (it's easy -- details on the '''["Wiki Community/Seeking Help" Seeking Help]''' page).</span> </td> </tr> <tr> <td> Line 22: </td> <td> Line 25: </td> </tr> <tr> <td> <span>- [[Comments]]</span> </td> <td> <span>+ = Conflicts =<br> + If you run into disagreements with other editors, look to the advice on the '''["Wiki Community/Handling Problems" handling problems]''' page.</span> </td> </tr> <tr> <td> Line 24: </td> <td> Line 28: </td> </tr> <tr> <td> <span>- ''2008-06-29 18:32:33'' [[nbsp]] We have a X employee who is having his friends write untrueful comments about our club. This is hurting our business and I really would like for it to stop. Please advise me on how to remove these comments or take our business off this site completely. Thank you! --["Users/TammyHengel"]<br> - * ["Users/JabberWokky" Evan Edwards] did a good job of writing about this on ["Users/Henrybrenton" this page]. It isn't easy; the ["Wiki Community"] of which you are part continues to struggle with how to balance respect for each person's contributions and respect for those who are impacted by the negative contributions. --["Users/JasonAller"]<br> - ------<br> - ''2008-07-12 23:38:04'' [[nbsp]] I am having a lot of feed back from members/employees regarding the untrue comments from a x-employee and his friends. I am not sure how to express to you on a personal level the impact it has had on our club. I am requesting this information be removed. I understand the freedom of speech and all but this has gone entirely too far. These people have gone as far as to say our pool had poop in it. They have personally attacked my character and I would like to talk to the person who can make this nightmare go away. It is not fair and I am upset. Please respond. --["Users/TammyHengel"]<br> - ------<br> - ''2010-07-26 09:39:39'' [[nbsp]] We have a new manager and we would like to remove the comments from the previous management.. The comments in no way reflect the new management and they should not still be on the page. This is giving the new management a bad name. Please remove the comments or let me know what I can do to fix this. --["Users/JeenaDaya"]<br> - What business are you making reference too? ["Daubert"]<br> - I think the [http://daviswiki.org/Users/JeenaDaya?action=userinfo edit history] makes that clear. --cp<br> - ------<br> - ''2010-07-26 14:18:39'' [[nbsp]] Stone Villa Hotel. I tried removing the comments, but they were replaced and i was told that simply erasing the information is not okay and to ask what I can do on this. --["Users/JeenaDaya"]</span> </td> <td> <span>+ = Handy Links =<br> + There are a number of issues that come up here on the Wiki because of its unique culture as a part of the Davis community, rather than a listing website like Yelp. There are also a lot of great ways you can contribute! Here are some links that might come in handy:<br> + <br> + * ["Importance of using your RealName"] and ["Identity"]. These issues come up a lot, both with business representatives and anonymous critics. Give 'em a look.<br> + * ["Wiki Community/For Profit Restrictions" Nonprofit Restrictions] - the Wiki is part of a 501(c)(3) nonprofit corporation, and is actually prohibited from promoting (or being used to promote) for-profit businesses. Hence the informational tone mentioned in Point 2 above.<br> + * ["Wiki Community"] - this page is kind of a hub for discussion about various Wiki issues and goings-on.<br> + * Consider sharing your expertise and passion! ["Dental Questions"] and ["Garden Questions"] are places where the community can interact with the local professionals in the field. If your business gives you expertese on a certain subject, consider starting a similar service here on the wiki.<br> + * The wiki is a great place to explain policies that customers may be unfamiliar with. See the ["restaurant guide"] and ["tipping"] pages for great information on common issues from the industry perspective.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-05-23 20:21:51JabberWokkyRevert to version 52 (Okay... and...). <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- We hate you, go to hell. We're going to lie and crap all over your reputation. COMMUNISM RULES</span> </td> <td> <span>+ ["Welcome to the Wiki"], business owner! Because you're part of the Davis community, we'd love to have you become a part of the wiki community. Here's an introduction that might help get you started on the right track. You also might want to read the ["Welcome to the Wiki" general welcome].<br> + <br> + A few things to keep in mind:<br> + <br> + 1. Please read the page on the ["Importance of using your RealName"]. You should not edit as BusinessName, or FakeName. Using your RealName adds credibility to your edits and your business.<br> + 1. You can use the wiki to engage your customers in a productive dialog that will demonstrate your customer service to everyone who reads the page about your business.<br> + 1. You can add plenty of useful content to your business' page, but it is edited by the entire ["wiki community"]. That includes, but is not limited to, you.<br> + 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while details about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they '''will be undone by other editors!'''<br> + 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. An ["Includes" include macro] that has been developed is the ["HIPAA Restrictions"] macro that is placed on any business listing for a medical professional that explains why HIPAA restricts how a doctor or medical professional can comment on who their patients are.<br> + 1. The wiki is a great place to explain policies that customers may not be familiar with. For example, the ["restaurant guide"] and ["tipping"] pages illustrate a few policies from an industry standpoint. Several businesses have taken the opportunity to respond to comments and in doing so have cleared up misconceptions about standard business practices. They educated not only those who left the comment, but all who read their response.<br> + 1. Both you and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. Also, all edits remain in the page history, so simply removing them will appear to be an attempt to cover up problems. Try addressing the problem directly - it looks good when you leave a (friendly) reply explaining or offering to resolve any problems that patrons have noted on your page.<br> + 1. Sometimes people will add untrue stories or facts. This has nothing to do with the wiki... these people walk through Davis all day long and are saying the same things about your business: you just never had a chance to hear them. Instead of these stories being whispered behind your back, you now have an opportunity to address any rumors, bizarre anecdotes or out and out lies floating around Davis. Keep in mind that simply trying to delete the stories from the wiki won't remove them from the casual sidewalk and workplace conversations that spread such rumors, and sometimes makes it look like they may be true and you are trying to "hide" things. While it can be frustrating to read incorrect information, patiently addressing your customer's comment or clarifying what happened in a misrepresented incident gives you an opportunity to respond to the things people are saying about your business on the streets of Davis.<br> + <br> + That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know!<br> + <br> + However, we are a non-profit organization and we are [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising]; wiki pages should be informative and not promotional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business.<br> + <br> + Just keep in mind that it is an effort by the community to document itself: the profile of the ["Mayor"] is written by a group of people...''just like it would be by ["the Enterprise"]''... but ''unlike'' in a newspaper article the records are open: there is no such thing as a "staff article" or "staff review". Each individual editor is tracked, and as a result, each individual line can be accounted for. As a result, the process is more open and auditable (click the "Info" icon on any entry, and you can see the entire history of exactly who wrote what). In addition, businesses have the ability to respond directly, as opposed to a newspaper review. If the ["Sacramento News and Review" Sac News and Review] gives your business a negative review, you have no real recourse. Here on the wiki, you can address a negative review and answer the individual directly and publicly. '''It is sometimes a bit alarming to realize that there are people saying negative things about your business''', but the people who are saying those things are already complaining to their friends and peers, often on various websites and their private internet blogs. '''The wiki gives you an equal and open forum to address their complaints...''' and most businesses find that their happy tenants and customers step up to defend them as well (note that after that negative review on ["Alder Ridge Apartments" Alder Ridge] about mice, two people sprung up to defend the apartments!). Fundamentally, when it comes to content on the wiki, everybody in the community is equal. That means that the tenants/customer/clients have a say, but unlike a newspaper article or traditional website, so does the business owner. The ''entire'' community has an opportunity to have input equally, including you. Please respect that.<br> + <br> + The community as a whole can do some fantastic work: take a look at the entry on ["Dogs"] or how the ["Varsity Theater"] uses the wiki. Or see how ["Tandem Properties"] uses the wiki and how events like their ["Tandemonium"] are part of the wiki. In general, if it is part of Davis, eventually somebody adds it to the wiki. You (as part of the Davis community) are more than to encouraged to contribute. Most editors will also work to help you as much as we can: we all want to make sure the wiki is as factually correct and up to date as possible. If you have any specific questions about anything, always feel free to ask.<br> + <br> + [[Comments]]<br> + <br> + ''2008-06-29 18:32:33'' [[nbsp]] We have a X employee who is having his friends write untrueful comments about our club. This is hurting our business and I really would like for it to stop. Please advise me on how to remove these comments or take our business off this site completely. Thank you! --["Users/TammyHengel"]<br> + * ["Users/JabberWokky" Evan Edwards] did a good job of writing about this on ["Users/Henrybrenton" this page]. It isn't easy; the ["Wiki Community"] of which you are part continues to struggle with how to balance respect for each person's contributions and respect for those who are impacted by the negative contributions. --["Users/JasonAller"]<br> + ------<br> + ''2008-07-12 23:38:04'' [[nbsp]] I am having a lot of feed back from members/employees regarding the untrue comments from a x-employee and his friends. I am not sure how to express to you on a personal level the impact it has had on our club. I am requesting this information be removed. I understand the freedom of speech and all but this has gone entirely too far. These people have gone as far as to say our pool had poop in it. They have personally attacked my character and I would like to talk to the person who can make this nightmare go away. It is not fair and I am upset. Please respond. --["Users/TammyHengel"]<br> + ------<br> + ''2010-07-26 09:39:39'' [[nbsp]] We have a new manager and we would like to remove the comments from the previous management.. The comments in no way reflect the new management and they should not still be on the page. This is giving the new management a bad name. Please remove the comments or let me know what I can do to fix this. --["Users/JeenaDaya"]<br> + What business are you making reference too? ["Daubert"]<br> + I think the [http://daviswiki.org/Users/JeenaDaya?action=userinfo edit history] makes that clear. --cp<br> + ------<br> + ''2010-07-26 14:18:39'' [[nbsp]] Stone Villa Hotel. I tried removing the comments, but they were replaced and i was told that simply erasing the information is not okay and to ask what I can do on this. --["Users/JeenaDaya"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-05-23 20:21:22LoshJawson <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- ["Welcome to the Wiki"], business owner! Because you're part of the Davis community, we'd love to have you become a part of the wiki community. Here's an introduction that might help get you started on the right track. You also might want to read the ["Welcome to the Wiki" general welcome].<br> - <br> - A few things to keep in mind:<br> - <br> - 1. Please read the page on the ["Importance of using your RealName"]. You should not edit as BusinessName, or FakeName. Using your RealName adds credibility to your edits and your business.<br> - 1. You can use the wiki to engage your customers in a productive dialog that will demonstrate your customer service to everyone who reads the page about your business.<br> - 1. You can add plenty of useful content to your business' page, but it is edited by the entire ["wiki community"]. That includes, but is not limited to, you.<br> - 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while details about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they '''will be undone by other editors!'''<br> - 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. An ["Includes" include macro] that has been developed is the ["HIPAA Restrictions"] macro that is placed on any business listing for a medical professional that explains why HIPAA restricts how a doctor or medical professional can comment on who their patients are.<br> - 1. The wiki is a great place to explain policies that customers may not be familiar with. For example, the ["restaurant guide"] and ["tipping"] pages illustrate a few policies from an industry standpoint. Several businesses have taken the opportunity to respond to comments and in doing so have cleared up misconceptions about standard business practices. They educated not only those who left the comment, but all who read their response.<br> - 1. Both you and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. Also, all edits remain in the page history, so simply removing them will appear to be an attempt to cover up problems. Try addressing the problem directly - it looks good when you leave a (friendly) reply explaining or offering to resolve any problems that patrons have noted on your page.<br> - 1. Sometimes people will add untrue stories or facts. This has nothing to do with the wiki... these people walk through Davis all day long and are saying the same things about your business: you just never had a chance to hear them. Instead of these stories being whispered behind your back, you now have an opportunity to address any rumors, bizarre anecdotes or out and out lies floating around Davis. Keep in mind that simply trying to delete the stories from the wiki won't remove them from the casual sidewalk and workplace conversations that spread such rumors, and sometimes makes it look like they may be true and you are trying to "hide" things. While it can be frustrating to read incorrect information, patiently addressing your customer's comment or clarifying what happened in a misrepresented incident gives you an opportunity to respond to the things people are saying about your business on the streets of Davis.<br> - <br> - That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know!<br> - <br> - However, we are a non-profit organization and we are [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising]; wiki pages should be informative and not promotional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business.<br> - <br> - Just keep in mind that it is an effort by the community to document itself: the profile of the ["Mayor"] is written by a group of people...''just like it would be by ["the Enterprise"]''... but ''unlike'' in a newspaper article the records are open: there is no such thing as a "staff article" or "staff review". Each individual editor is tracked, and as a result, each individual line can be accounted for. As a result, the process is more open and auditable (click the "Info" icon on any entry, and you can see the entire history of exactly who wrote what). In addition, businesses have the ability to respond directly, as opposed to a newspaper review. If the ["Sacramento News and Review" Sac News and Review] gives your business a negative review, you have no real recourse. Here on the wiki, you can address a negative review and answer the individual directly and publicly. '''It is sometimes a bit alarming to realize that there are people saying negative things about your business''', but the people who are saying those things are already complaining to their friends and peers, often on various websites and their private internet blogs. '''The wiki gives you an equal and open forum to address their complaints...''' and most businesses find that their happy tenants and customers step up to defend them as well (note that after that negative review on ["Alder Ridge Apartments" Alder Ridge] about mice, two people sprung up to defend the apartments!). Fundamentally, when it comes to content on the wiki, everybody in the community is equal. That means that the tenants/customer/clients have a say, but unlike a newspaper article or traditional website, so does the business owner. The ''entire'' community has an opportunity to have input equally, including you. Please respect that.<br> - <br> - The community as a whole can do some fantastic work: take a look at the entry on ["Dogs"] or how the ["Varsity Theater"] uses the wiki. Or see how ["Tandem Properties"] uses the wiki and how events like their ["Tandemonium"] are part of the wiki. In general, if it is part of Davis, eventually somebody adds it to the wiki. You (as part of the Davis community) are more than to encouraged to contribute. Most editors will also work to help you as much as we can: we all want to make sure the wiki is as factually correct and up to date as possible. If you have any specific questions about anything, always feel free to ask.<br> - <br> - [[Comments]]<br> - <br> - ''2008-06-29 18:32:33'' [[nbsp]] We have a X employee who is having his friends write untrueful comments about our club. This is hurting our business and I really would like for it to stop. Please advise me on how to remove these comments or take our business off this site completely. Thank you! --["Users/TammyHengel"]<br> - * ["Users/JabberWokky" Evan Edwards] did a good job of writing about this on ["Users/Henrybrenton" this page]. It isn't easy; the ["Wiki Community"] of which you are part continues to struggle with how to balance respect for each person's contributions and respect for those who are impacted by the negative contributions. --["Users/JasonAller"]<br> - ------<br> - ''2008-07-12 23:38:04'' [[nbsp]] I am having a lot of feed back from members/employees regarding the untrue comments from a x-employee and his friends. I am not sure how to express to you on a personal level the impact it has had on our club. I am requesting this information be removed. I understand the freedom of speech and all but this has gone entirely too far. These people have gone as far as to say our pool had poop in it. They have personally attacked my character and I would like to talk to the person who can make this nightmare go away. It is not fair and I am upset. Please respond. --["Users/TammyHengel"]<br> - ------<br> - ''2010-07-26 09:39:39'' [[nbsp]] We have a new manager and we would like to remove the comments from the previous management.. The comments in no way reflect the new management and they should not still be on the page. This is giving the new management a bad name. Please remove the comments or let me know what I can do to fix this. --["Users/JeenaDaya"]<br> - What business are you making reference too? ["Daubert"]<br> - I think the [http://daviswiki.org/Users/JeenaDaya?action=userinfo edit history] makes that clear. --cp<br> - ------<br> - ''2010-07-26 14:18:39'' [[nbsp]] Stone Villa Hotel. I tried removing the comments, but they were replaced and i was told that simply erasing the information is not okay and to ask what I can do on this. --["Users/JeenaDaya"]</span> </td> <td> <span>+ We hate you, go to hell. We're going to lie and crap all over your reputation. COMMUNISM RULES</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-03-25 15:18:48JasonAller <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 9: </td> <td> Line 9: </td> </tr> <tr> <td> <span>-</span> 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. <span>One thing that can be done is to include the following code right before the {{{</span>[<span>[Comments</span>]<span>]}}} macro: {{{[[Include(AboutReviews)]]}}}. Another macro</span> that has been developed is the ["HIPAA Restrictions"] macro that is placed on any business listing for a medical professional that explains why HIPAA restricts how a doctor or medical professional can comment on who their patients are. </td> <td> <span>+</span> 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. <span>An </span>[<span>"Includes" include macro</span>] that has been developed is the ["HIPAA Restrictions"] macro that is placed on any business listing for a medical professional that explains why HIPAA restricts how a doctor or medical professional can comment on who their patients are. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-03-21 11:45:23JabberWokky <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 34: </td> <td> Line 34: </td> </tr> <tr> <td> <span>- ------<br> - ''2011-03-21 12:22:39'' [[nbsp]] wes is it too much to ask that this be removed and the 'theoretical' discussions<br> - left to the accusations page? i submit to you that without substance no name, no plates, an no police report filed, removal, so our name is not defamed any further?<br> - It is clear that there is debate. But in this outside world, laws rule. On the wiki, unless it<br> - is a whiste-blowing operation willing to take custody of accusations<br> - and their economic effects in the real-world, then it should be stricken<br> - and the writer counselled to go to proper authorites. Its about time. It seems odd to me that a<br> - non-profit that claims to be the Definitve Resource for Davis wikis, can stand behind allowing a<br> - local business to face unfair defamation when it didnt even ask the posting individual if she had even called us.<br> - i feel pretty sure Wes that what you know of Village Cab deserved<br> - at least a phone call or formal addressed letter of complaint. Ashley for whatever reasons is gone from<br> - wiki. she made an adults decision. its not quite right it seems that the wiki revive my edit which is<br> - my right on the wiki, just to see how nasty this can get. You yourself said<br> - there is no referree. Please stop this. Ashley is an adult and it feels like people are trying to protect her<br> - when they dont even know, unless through off wiki sources, what she is even<br> - thinking. --["Users/DavidPlacencia"]<br> - Max, people have conversations like this via word of mouth, in the wiki format you aware that people are negatively discussing/maligning your business and you get a chance to respond... Which would you choose given the choice?["Daubert"]</span> </td> <td> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-03-21 11:41:16StevenDaubertMAAAAAAAAAX <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 50: </td> <td> Line 50: </td> </tr> <tr> <td> </td> <td> <span>+ Max, people have conversations like this via word of mouth, in the wiki format you aware that people are negatively discussing/maligning your business and you get a chance to respond... Which would you choose given the choice?["Daubert"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2011-03-21 11:22:39DavidPlacenciaComment added. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 34: </td> <td> Line 34: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2011-03-21 12:22:39'' [[nbsp]] wes is it too much to ask that this be removed and the 'theoretical' discussions<br> + left to the accusations page? i submit to you that without substance no name, no plates, an no police report filed, removal, so our name is not defamed any further?<br> + It is clear that there is debate. But in this outside world, laws rule. On the wiki, unless it<br> + is a whiste-blowing operation willing to take custody of accusations<br> + and their economic effects in the real-world, then it should be stricken<br> + and the writer counselled to go to proper authorites. Its about time. It seems odd to me that a<br> + non-profit that claims to be the Definitve Resource for Davis wikis, can stand behind allowing a<br> + local business to face unfair defamation when it didnt even ask the posting individual if she had even called us.<br> + i feel pretty sure Wes that what you know of Village Cab deserved<br> + at least a phone call or formal addressed letter of complaint. Ashley for whatever reasons is gone from<br> + wiki. she made an adults decision. its not quite right it seems that the wiki revive my edit which is<br> + my right on the wiki, just to see how nasty this can get. You yourself said<br> + there is no referree. Please stop this. Ashley is an adult and it feels like people are trying to protect her<br> + when they dont even know, unless through off wiki sources, what she is even<br> + thinking. --["Users/DavidPlacencia"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-12-29 17:19:34Wes-P <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they will be undone by other editors! </td> <td> <span>+</span> 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail<span>s</span> about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they <span>'''</span>will be undone by other editors!<span>'''</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-10-06 16:54:31CovertProfessorRevert to version 45. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 4: </td> <td> Line 4: </td> </tr> <tr> <td> <span>- <br> - = The wiki is not your personal platform to promote your business! =</span> </td> <td> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-10-06 16:54:23CovertProfessorletting off steam <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 4: </td> <td> Line 4: </td> </tr> <tr> <td> </td> <td> <span>+ <br> + = The wiki is not your personal platform to promote your business! =</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-07-26 13:18:39JeenaDayaComment added. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 33: </td> <td> Line 33: </td> </tr> <tr> <td> <span>-</span> ''2010-07-26 14:18:3<span>4</span>'' [[nbsp]] Stone Villa Hotel. I tried removing the comments, but they were replaced and i was told that simply erasing the information is not okay and to ask what I can do on this. --["Users/JeenaDaya"] </td> <td> <span>+</span> ''2010-07-26 14:18:3<span>9</span>'' [[nbsp]] Stone Villa Hotel. I tried removing the comments, but they were replaced and i was told that simply erasing the information is not okay and to ask what I can do on this. --["Users/JeenaDaya"] </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-07-26 13:18:34JeenaDayaComment added. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 32: </td> <td> Line 32: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-07-26 14:18:34'' [[nbsp]] Stone Villa Hotel. I tried removing the comments, but they were replaced and i was told that simply erasing the information is not okay and to ask what I can do on this. --["Users/JeenaDaya"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-07-26 09:09:12CovertProfessor <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 30: </td> <td> Line 30: </td> </tr> <tr> <td> <span>-</span> What business are you making reference too? ["Daubert"] </td> <td> <span>+ </span> What business are you making reference too? ["Daubert"]<span><br> + I think the [http://daviswiki.org/Users/JeenaDaya?action=userinfo edit history] makes that clear. --cp</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-07-26 08:48:55StevenDaubertattribution <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 30: </td> <td> Line 30: </td> </tr> <tr> <td> <span>-</span> What business are you making reference too? </td> <td> <span>+</span> What business are you making reference too?<span>&nbsp;["Daubert"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-07-26 08:47:33StevenDaubertJeena I need more info before I Can assist you <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 30: </td> <td> Line 30: </td> </tr> <tr> <td> </td> <td> <span>+ What business are you making reference too?</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-07-26 08:39:39JeenaDayaComment added. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 28: </td> <td> Line 28: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2010-07-26 09:39:39'' [[nbsp]] We have a new manager and we would like to remove the comments from the previous management.. The comments in no way reflect the new management and they should not still be on the page. This is giving the new management a bad name. Please remove the comments or let me know what I can do to fix this. --["Users/JeenaDaya"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-06-07 13:44:20TomGarbersonminor <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 12: </td> <td> Line 12: </td> </tr> <tr> <td> <span>-</span> 1. Sometimes people will add untrue stories or facts. This has nothing to do with the wiki... these people walk through Davis all day long and are saying the same things about your business: you just never had a chance to hear them. Instead of these stories being whispered behind your back, you now have an opportunity to address any rumors, bizarre anecdotes or out and out lies floating around Davis. Keep in mind that simply trying to delete the stories from the wiki won't remove them the casual sidewalk and workplace conversations that spread such rumors, and sometimes makes it look like they may be true and you are trying to "hide" things. While it can be frustrating to read incorrect information, patiently addressing your customer's comment or clarifying what happened in a misrepresented incident gives you an opportunity to respond to the things people are saying about your business on the streets of Davis. </td> <td> <span>+</span> 1. Sometimes people will add untrue stories or facts. This has nothing to do with the wiki... these people walk through Davis all day long and are saying the same things about your business: you just never had a chance to hear them. Instead of these stories being whispered behind your back, you now have an opportunity to address any rumors, bizarre anecdotes or out and out lies floating around Davis. Keep in mind that simply trying to delete the stories from the wiki won't remove them <span>from </span>the casual sidewalk and workplace conversations that spread such rumors, and sometimes makes it look like they may be true and you are trying to "hide" things. While it can be frustrating to read incorrect information, patiently addressing your customer's comment or clarifying what happened in a misrepresented incident gives you an opportunity to respond to the things people are saying about your business on the streets of Davis. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-04-01 20:28:49KenjiYamadapunctuation <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 16: </td> <td> Line 16: </td> </tr> <tr> <td> -<span>&nbsp;However, we are non </span>profit organization and we are [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising]<span>,</span> wiki pages should be informative and not promotional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business. </td> <td> <span>+ However, we are a non</span>-profit organization and we are [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising]<span>;</span> wiki pages should be informative and not promotional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-03-09 22:44:33PhilipNeustrom(quick edit) <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 14: </td> <td> Line 14: </td> </tr> <tr> <td> <span>-</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know!<span>&nbsp;</span> However, <span>since the WikiSpot is a</span> non profit organization and <span>is</span> [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising], wiki pages should be informative and not promot<span>ot</span>ional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business. </td> <td> <span>+</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know!<span><br> + <br> +</span> However, <span>we are</span> non profit organization and <span>we are</span> [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising], wiki pages should be informative and not promotional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-03-09 22:40:26PhilipNeustromfor profit restrictions page now that it's mature <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 14: </td> <td> Line 14: </td> </tr> <tr> <td> <span>-</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! However, since the WikiSpot is a non profit organization and is [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising], wiki pages should be informative and not promototional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system. </td> <td> <span>+</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! However, since the WikiSpot is a non profit organization and is [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising], wiki pages should be informative and not promototional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system.<span>&nbsp;&nbsp;But please see ["Wiki Community/For Profit Restrictions" the for-profit restrictions page] for more details on the line between informing the community and directly promoting your business.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-03-08 10:30:35WesHardakercurrent text made it seem you could do business promotion... changed. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 14: </td> <td> Line 14: </td> </tr> <tr> <td> <span>- That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. Above all else, don't shy away from adding to the content of the page for your business because you feel obligated to first respond to specific user comments. Your role on the wiki is whatever you want it to be, so do whatever you feel best serves your business interests.</span> </td> <td> <span>+ That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! However, since the WikiSpot is a non profit organization and is [http://wikispot.org/Community_Guidelines/Business_promotion_questions prohibited from advertising], wiki pages should be informative and not promototional. Instead, offer a link to your business page where you can promote your business and list prices to your hearts content. The wiki, though, is a fabulous place to engage in dialogs with your customers through the comment system.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-02-23 15:39:06CovertProfessoran important distinction <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 14: </td> <td> Line 14: </td> </tr> <tr> <td> <span>-</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. Above all else, don't shy away from adding to the content of <span>your</span> page because you feel obligated to first respond to specific user comments. Your role on the wiki is whatever you want it to be, so do whatever you feel best serves your business interests. </td> <td> <span>+</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. Above all else, don't shy away from adding to the content of <span>the</span> page<span>&nbsp;for your business</span> because you feel obligated to first respond to specific user comments. Your role on the wiki is whatever you want it to be, so do whatever you feel best serves your business interests. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-02-19 19:46:54JabberWokkyThat seems to be a comment I made at one point long ago. Fixed specifics to gen <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 18: </td> <td> Line 18: </td> </tr> <tr> <td> <span>-</span> The community as a whole can do some fantastic work: take a look at the entry on ["Dogs"] or how the ["Varsity Theater"] uses the wiki. <span>More in your field,</span> see how ["Tandem Properties"] uses the wiki and how events like their ["Tandemonium"] are part of the wiki. In general, if it is part of Davis, eventually somebody adds it to the wiki. You (as part of the Davis community) are more than to encouraged to contribute. Most editors will also work to help you as much as we can: we all want to make sure the wiki is as factually correct and up to date as possible. If you have any specific questions about anything, always feel free to ask. </td> <td> <span>+</span> The community as a whole can do some fantastic work: take a look at the entry on ["Dogs"] or how the ["Varsity Theater"] uses the wiki. <span>Or</span> see how ["Tandem Properties"] uses the wiki and how events like their ["Tandemonium"] are part of the wiki. In general, if it is part of Davis, eventually somebody adds it to the wiki. You (as part of the Davis community) are more than to encouraged to contribute. Most editors will also work to help you as much as we can: we all want to make sure the wiki is as factually correct and up to date as possible. If you have any specific questions about anything, always feel free to ask. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-02-15 17:04:33WilliamLewis(quick edit) <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they will be undo by other editors! </td> <td> <span>+</span> 1. Please understand that even though the page is about your business, '''the page belongs to the community'''. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. In fact if your edits are too ''glossy'' they will be undo<span>ne</span> by other editors! </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2010-02-15 16:57:06JasonAller <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. Please understand that even though the page is about your business, the page belongs to the community. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. </td> <td> <span>+</span> 1. Please understand that even though the page is about your business, <span>'''</span>the page belongs to the community<span>'''</span>. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy.<span>&nbsp;In fact if your edits are too ''glossy'' they will be undo by other editors!</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2009-12-08 20:51:24PhilipNeustromremoving until we humanly-word this <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 2: </td> <td> Line 2: </td> </tr> <tr> <td> <span>- <br> - === Do not use a wiki as a commercial promotion vehicle ===<br> - <br> - There is to be no promotion of business or anything included in this wiki that is ''written by a for-profit business'' that would help promote the business. There '''may be''' pages on businesses which may include information such as '''hours''', '''location''' and '''services'''.<br> - <br> - However, the pages '''may not''' include '''promotional material''', '''advertising''' or '''prices'''. Each page is open for all in the community to contribute to and a variety of viewpoints, both positive and negative, are expressed by different individuals. Critical, many-sided and open commentary, discussion and opinion regarding local for-profit business community is intended to educate the public and consumers, promote neighborhood cohesion and lessen neighborhood tensions, and combat community deterioration.<br> - <br> - This is due to being hosted by [wiki:wikispot:"Front Page" Wiki Spot] and is part of their terms of service.</span> </td> <td> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2009-12-08 20:21:35JasonAllerkey phrase here: "written by a for-profit business" <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 5: </td> </tr> <tr> <td> <span>- There is to be no promotion of business or anything included in this wiki that is written by a for-profit business that would help promote the business. There '''may be''' pages on businesses which may include information such as '''hours''', '''location''' and '''services'''.</span> </td> <td> <span>+ There is to be no promotion of business or anything included in this wiki that is ''written by a for-profit business'' that would help promote the business. There '''may be''' pages on businesses which may include information such as '''hours''', '''location''' and '''services'''.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2009-12-08 20:15:15JasonAllerMajor change that needs to be talked out, but is good news <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 3: </td> <td> Line 3: </td> </tr> <tr> <td> </td> <td> <span>+ === Do not use a wiki as a commercial promotion vehicle ===<br> + <br> + There is to be no promotion of business or anything included in this wiki that is written by a for-profit business that would help promote the business. There '''may be''' pages on businesses which may include information such as '''hours''', '''location''' and '''services'''.<br> + <br> + However, the pages '''may not''' include '''promotional material''', '''advertising''' or '''prices'''. Each page is open for all in the community to contribute to and a variety of viewpoints, both positive and negative, are expressed by different individuals. Critical, many-sided and open commentary, discussion and opinion regarding local for-profit business community is intended to educate the public and consumers, promote neighborhood cohesion and lessen neighborhood tensions, and combat community deterioration.<br> + <br> + This is due to being hosted by [wiki:wikispot:"Front Page" Wiki Spot] and is part of their terms of service.<br> + </span> </td> </tr> <tr> <td> Line 4: </td> <td> Line 12: </td> </tr> <tr> <td> </td> <td> <span>+ </span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2009-09-02 04:05:21JabberWokky <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 7: </td> <td> Line 7: </td> </tr> <tr> <td> <span>-</span> 1. Please understand that even though the page is about your business, the page belongs to the <span>wiki</span>. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. </td> <td> <span>+</span> 1. Please understand that even though the page is about your business, the page belongs to the <span>community</span>. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2009-09-01 22:02:28CovertProfessorsomehow thought this was in here already. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 7: </td> <td> Line 7: </td> </tr> <tr> <td> </td> <td> <span>+ 1. Please understand that even though the page is about your business, the page belongs to the wiki. So generally, business pages are written in the third person rather than the first person ("they offer" instead of "we offer"). And while detail about your business, including special offers, is welcome, please try to avoid having the entry read like ad-copy.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2008-10-07 17:10:00EdWins <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>-</span> ["Welcome to the Wiki"], business owner! Because you're part of the Davis community, we'd love to have you become a part of the wiki community. Here's a<span>&nbsp;brief</span> introduction that might help get you started on the right track. You also might want to read the ["Welcome to the Wiki" general welcome]. </td> <td> <span>+</span> ["Welcome to the Wiki"], business owner! Because you're part of the Davis community, we'd love to have you become a part of the wiki community. Here's a<span>n</span> introduction that might help get you started on the right track. You also might want to read the ["Welcome to the Wiki" general welcome]. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2008-07-12 22:38:04TammyHengelComment added. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 22: </td> <td> Line 22: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2008-07-12 23:38:04'' [[nbsp]] I am having a lot of feed back from members/employees regarding the untrue comments from a x-employee and his friends. I am not sure how to express to you on a personal level the impact it has had on our club. I am requesting this information be removed. I understand the freedom of speech and all but this has gone entirely too far. These people have gone as far as to say our pool had poop in it. They have personally attacked my character and I would like to talk to the person who can make this nightmare go away. It is not fair and I am upset. Please respond. --["Users/TammyHengel"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2008-06-30 18:17:59JasonAllerIntegrating JabberWokky's words with his permission <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 14: </td> <td> Line 14: </td> </tr> <tr> <td> </td> <td> <span>+ Just keep in mind that it is an effort by the community to document itself: the profile of the ["Mayor"] is written by a group of people...''just like it would be by ["the Enterprise"]''... but ''unlike'' in a newspaper article the records are open: there is no such thing as a "staff article" or "staff review". Each individual editor is tracked, and as a result, each individual line can be accounted for. As a result, the process is more open and auditable (click the "Info" icon on any entry, and you can see the entire history of exactly who wrote what). In addition, businesses have the ability to respond directly, as opposed to a newspaper review. If the ["Sacramento News and Review" Sac News and Review] gives your business a negative review, you have no real recourse. Here on the wiki, you can address a negative review and answer the individual directly and publicly. '''It is sometimes a bit alarming to realize that there are people saying negative things about your business''', but the people who are saying those things are already complaining to their friends and peers, often on various websites and their private internet blogs. '''The wiki gives you an equal and open forum to address their complaints...''' and most businesses find that their happy tenants and customers step up to defend them as well (note that after that negative review on ["Alder Ridge Apartments" Alder Ridge] about mice, two people sprung up to defend the apartments!). Fundamentally, when it comes to content on the wiki, everybody in the community is equal. That means that the tenants/customer/clients have a say, but unlike a newspaper article or traditional website, so does the business owner. The ''entire'' community has an opportunity to have input equally, including you. Please respect that.<br> + <br> + The community as a whole can do some fantastic work: take a look at the entry on ["Dogs"] or how the ["Varsity Theater"] uses the wiki. More in your field, see how ["Tandem Properties"] uses the wiki and how events like their ["Tandemonium"] are part of the wiki. In general, if it is part of Davis, eventually somebody adds it to the wiki. You (as part of the Davis community) are more than to encouraged to contribute. Most editors will also work to help you as much as we can: we all want to make sure the wiki is as factually correct and up to date as possible. If you have any specific questions about anything, always feel free to ask.<br> + </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 19: </td> </tr> <tr> <td> <span>- ------</span> </td> <td> <span>+ </span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2008-06-29 18:27:13JasonAllerSorry for delay, was trying to find the page that JabberWokky wrote this on <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 17: </td> <td> Line 17: </td> </tr> <tr> <td> </td> <td> <span>+ * ["Users/JabberWokky" Evan Edwards] did a good job of writing about this on ["Users/Henrybrenton" this page]. It isn't easy; the ["Wiki Community"] of which you are part continues to struggle with how to balance respect for each person's contributions and respect for those who are impacted by the negative contributions. --["Users/JasonAller"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2008-06-29 17:32:33TammyHengelComment added. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 15: </td> <td> Line 15: </td> </tr> <tr> <td> </td> <td> <span>+ ------<br> + ''2008-06-29 18:32:33'' [[nbsp]] We have a X employee who is having his friends write untrueful comments about our club. This is hurting our business and I really would like for it to stop. Please advise me on how to remove these comments or take our business off this site completely. Thank you! --["Users/TammyHengel"]</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2008-04-16 18:01:08JasonAllerlinked HIPAA <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 7: </td> <td> Line 7: </td> </tr> <tr> <td> <span>-</span> 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. One thing that can be done is to include the following code right before the {{{[[Comments]]}}} macro: {{{[[Include(AboutReviews)]]}}} </td> <td> <span>+</span> 1. People will leave negative ["reviews"]. Don't worry too much about this; look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. One thing that can be done is to include the following code right before the {{{[[Comments]]}}} macro: {{{[[Include(AboutReviews)]]}}}<span>. Another macro that has been developed is the ["HIPAA Restrictions"] macro that is placed on any business listing for a medical professional that explains why HIPAA restricts how a doctor or medical professional can comment on who their patients are.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-11-30 10:24:51JabberWokkyWiki == normal people. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 9: </td> <td> Line 9: </td> </tr> <tr> <td> <span>-</span> 1. Both you and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. Also, all edits remain in the page history, so simply removing them will appear to be an attempt to cover up problems. Try addressing the problem directly - it looks good when you leave a (friendly) reply explaining or offering to resolve any problems that patrons have noted on your page </td> <td> <span>+</span> 1. Both you and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. Also, all edits remain in the page history, so simply removing them will appear to be an attempt to cover up problems. Try addressing the problem directly - it looks good when you leave a (friendly) reply explaining or offering to resolve any problems that patrons have noted on your page<span>.<br> + 1. Sometimes people will add untrue stories or facts. This has nothing to do with the wiki... these people walk through Davis all day long and are saying the same things about your business: you just never had a chance to hear them. Instead of these stories being whispered behind your back, you now have an opportunity to address any rumors, bizarre anecdotes or out and out lies floating around Davis. Keep in mind that simply trying to delete the stories from the wiki won't remove them the casual sidewalk and workplace conversations that spread such rumors, and sometimes makes it look like they may be true and you are trying to "hide" things. While it can be frustrating to read incorrect information, patiently addressing your customer's comment or clarifying what happened in a misrepresented incident gives you an opportunity to respond to the things people are saying about your business on the streets of Davis.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-08-10 08:46:44ArlenAbrahamcan't stress this enough <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 4: </td> <td> Line 4: </td> </tr> <tr> <td> </td> <td> <span>+ 1. Please read the page on the ["Importance of using your RealName"]. You should not edit as BusinessName, or FakeName. Using your RealName adds credibility to your edits and your business.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-07-26 20:20:56JasonAller <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 5: </td> </tr> <tr> <td> <span>-</span> 1. You can add plenty of useful content to your business' page, but it is edited by the entire wiki community. That includes, but is not limited to, you. </td> <td> <span>+</span> 1. You can add plenty of useful content to your business' page, but it is edited by the entire <span>["</span>wiki community<span>"]</span>. That includes, but is not limited to, you. </td> </tr> <tr> <td> Line 7: </td> <td> Line 7: </td> </tr> <tr> <td> <span>-</span> 1. The wiki is a great place to explain policies that customers may not be familiar with. For example, the ["restaurant guide"] and ["tipping"] pages illustrate a few policies from an industry standpoint. </td> <td> <span>+</span> 1. The wiki is a great place to explain policies that customers may not be familiar with. For example, the ["restaurant guide"] and ["tipping"] pages illustrate a few policies from an industry standpoint.<span>&nbsp;Several businesses have taken the opportunity to respond to comments and in doing so have cleared up misconceptions about standard business practices. They educated not only those who left the comment, but all who read their response.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-07-19 20:48:28GrahamFreeman(quick edit) <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 6: </td> <td> Line 6: </td> </tr> <tr> <td> <span>-</span> 1. People will leave negative ["reviews"]. Don't worry too much about this<span>,</span> look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. One thing that can be done is to include the following code right before the {{{[[Comments]]}}} macro: {{{[[Include(AboutReviews)]]}}} </td> <td> <span>+</span> 1. People will leave negative ["reviews"]. Don't worry too much about this<span>;</span> look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. One thing that can be done is to include the following code right before the {{{[[Comments]]}}} macro: {{{[[Include(AboutReviews)]]}}} </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-07-11 22:05:38GrahamFreeman(quick edit) <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 5: </td> </tr> <tr> <td> <span>-</span> 1. You can add plenty of useful content to your business' page, but it is edited by the entire wiki community. That includes, but is not limited<span>,</span> to you. </td> <td> <span>+</span> 1. You can add plenty of useful content to your business' page, but it is edited by the entire wiki community. That includes, but is not limited to<span>,</span> you. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-07-04 17:43:34JasonAller <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 6: </td> <td> Line 6: </td> </tr> <tr> <td> <span>-</span> 1. People will leave negative reviews. Don't worry too much about this, look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person. </td> <td> <span>+</span> 1. People will leave negative <span>["</span>reviews<span>"]</span>. Don't worry too much about this, look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person.<span>&nbsp;One thing that can be done is to include the following code right before the {{{[[Comments]]}}} macro: {{{[[Include(AboutReviews)]]}}}</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-04-06 12:37:36JabberWokky(quick edit) <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 5: </td> </tr> <tr> <td> <span>-</span> 1. You can add plenty of useful content to your business' page, but it is <span>con</span>t<span>roll</span>ed by the entire wiki community, not <span>jus</span>t you. </td> <td> <span>+</span> 1. You can add plenty of useful content to your business' page, but it is <span>edi</span>ted by the entire wiki community<span>. That includes</span>,<span>&nbsp;but is</span> not <span>limi</span>t<span>ed, to</span> you. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-04-06 12:35:29JabberWokkyHappy Happy Joy Joy, friendly introduction. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>- ["Welcome to the Wiki"] Business Owner. Please also read the ["Welcome to the Wiki" general welcome].</span> </td> <td> <span>+ ["Welcome to the Wiki"], business owner! Because you're part of the Davis community, we'd love to have you become a part of the wiki community. Here's a brief introduction that might help get you started on the right track. You also might want to read the ["Welcome to the Wiki" general welcome].</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-28 12:58:43CraigBrozinskywording <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 5: </td> </tr> <tr> <td> <span>-</span> 1. You can add plenty of useful content to your business' page, but <span>you don'</span>t <span>own or</span> control it. </td> <td> <span>+</span> 1. You can add plenty of useful content to your business' page, but <span>i</span>t <span>is</span> control<span>led</span> <span>by the entire wiki commun</span>it<span>y, not just you</span>. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-28 09:45:22KaiTingfixed links <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> <span>-</span> ["Welcome to the Wiki"] Business Owner. Please also read the ["Welcome to the Wiki<span>/Everybody</span>" general welcome]. </td> <td> <span>+</span> ["Welcome to the Wiki"] Business Owner. Please also read the ["Welcome to the Wiki" general welcome]. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-28 07:48:25JessicaLuedtke <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. <span>Y</span>ou and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. </td> <td> <span>+</span> 1. <span>Both y</span>ou and your customers have important things to say, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance.<span>&nbsp;Also, all edits remain in the page history, so simply removing them will appear to be an attempt to cover up problems. Try addressing the problem directly - it looks good when you leave a (friendly) reply explaining or offering to resolve any problems that patrons have noted on your page</span> </td> </tr> <tr> <td> Line 10: </td> <td> Line 10: </td> </tr> <tr> <td> <span>-</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers<span>. Also, it looks good when you leave a (friendly) reply offering to resolve any problems that patrons have noted on your page</span>. Above all else, don't shy away from adding to the content of your page because you feel obligated to first respond to specific user comments. Your role on the wiki is whatever you want it to be, so do whatever you feel best serves your business interests. </td> <td> <span>+</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. Above all else, don't shy away from adding to the content of your page because you feel obligated to first respond to specific user comments. Your role on the wiki is whatever you want it to be, so do whatever you feel best serves your business interests. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-27 23:42:37CraigBrozinskyinviting language <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. You<span>r </span>v<span>oice is as important as </span>y<span>our customers</span>, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. </td> <td> <span>+</span> 1. You<span>&nbsp;and your customers ha</span>v<span>e important things to sa</span>y, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and need your input to help us achieve a good balance. </td> </tr> <tr> <td> Line 10: </td> <td> Line 10: </td> </tr> <tr> <td> <span>-</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. Also, it looks good when you leave a (friendly) reply offering to resolve any problems that patrons have noted on your page. </td> <td> <span>+</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. Also, it looks good when you leave a (friendly) reply offering to resolve any problems that patrons have noted on your page.<span>&nbsp;&nbsp;Above all else, don't shy away from adding to the content of your page because you feel obligated to first respond to specific user comments. Your role on the wiki is whatever you want it to be, so do whatever you feel best serves your business interests.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-27 13:46:23CraigBrozinskyrewording ... <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. Your voice is as important as your customers, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and <span>tr</span>y<span>&nbsp;to keep the two in</span> balance.<span>&nbsp;Business owners are in the minority on the wiki, so we invite you to help us achieve that balance.</span> </td> <td> <span>+</span> 1. Your voice is as important as your customers, so don't remove their comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are ["Consumer Protection Guide" pro-consumer] and <span>need </span>y<span>our input to help us achieve a good</span> balance. </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-27 13:45:11CraigBrozinskypositivizing the language <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 8: </td> </tr> <tr> <td> <span>-</span> 1. <span>Do not remo</span>v<span>e</span> comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are pro-consumer and try to keep the two in balance. </td> <td> <span>+</span> 1. <span>Your </span>v<span>oice is as important as your customers, so don't remove their</span> comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are <span>["Consumer Protection Guide" </span>pro-consumer<span>]</span> and try to keep the two in balance.<span>&nbsp;Business owners are in the minority on the wiki, so we invite you to help us achieve that balance.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-27 12:01:16PhilipNeustromchanged 'rules' to 'things to keep in mind' <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 3: </td> <td> Line 3: </td> </tr> <tr> <td> <span>- A few Rules:</span> </td> <td> <span>+ A few things to keep in mind:</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-26 22:50:22CraigBrozinsky <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 5: </td> <td> Line 5: </td> </tr> <tr> <td> <span>- 1. You don't own or control the page about your business.<br> - 1. People will leave negative reviews. Don't worry too much about this, look at the pages for other businesses. Take a deep breath.</span> </td> <td> <span>+ 1. You can add plenty of useful content to your business' page, but you don't own or control it.<br> + 1. People will leave negative reviews. Don't worry too much about this, look at the pages for other businesses. Take a deep breath-- customers sometimes forget that business owners have feelings, and write things that are much harsher than they would be willing to say in person.<br> + 1. The wiki is a great place to explain policies that customers may not be familiar with. For example, the ["restaurant guide"] and ["tipping"] pages illustrate a few policies from an industry standpoint.</span> </td> </tr> <tr> <td> Line 10: </td> <td> Line 11: </td> </tr> <tr> <td> </td> <td> <span>+ </span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-26 22:29:33JosephBleckmanI tend to feel good about businesses who've done this. <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 9: </td> <td> Line 9: </td> </tr> <tr> <td> <span>-</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers. </td> <td> <span>+</span> That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers.<span>&nbsp;Also, it looks good when you leave a (friendly) reply offering to resolve any problems that patrons have noted on your page.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-26 22:08:04PeterAnselmoadded s'more <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 3: </td> <td> Line 3: </td> </tr> <tr> <td> </td> <td> <span>+ A few Rules:</span> </td> </tr> <tr> <td> Line 8: </td> <td> Line 9: </td> </tr> <tr> <td> </td> <td> <span>+ That being said, use the wiki! The traffic generated by the wiki makes it the ideal place to get the word out about what you offer. Do you sell a unique product? Do you offer hard to find services? Let people know! Also, if you need to update prices, contact info, or store hours, doing it on the wiki is by far the most efficient way to inform customers.</span> </td> </tr> </table> </div> Welcome to the Wiki/Business Ownerhttp://daviswiki.org/Welcome_to_the_Wiki/Business_Owner2007-03-26 20:53:06JasonAllerStarting to build the Welcome to the Wiki sub pages <div id="content" class="wikipage content"> Differences for Welcome to the Wiki/Business Owner<p><strong></strong></p><table> <tr> <td> <span> Deletions are marked with - . </span> </td> <td> <span> Additions are marked with +. </span> </td> </tr> <tr> <td> Line 1: </td> <td> Line 1: </td> </tr> <tr> <td> </td> <td> <span>+ ["Welcome to the Wiki"] Business Owner. Please also read the ["Welcome to the Wiki/Everybody" general welcome].<br> + <br> + 1. You can use the wiki to engage your customers in a productive dialog that will demonstrate your customer service to everyone who reads the page about your business.<br> + 1. You don't own or control the page about your business.<br> + 1. People will leave negative reviews. Don't worry too much about this, look at the pages for other businesses. Take a deep breath.<br> + 1. Do not remove comments. The customs are being established now for archiving old comments from business pages so that past performance will not outweigh recent changes. The wiki isn't anti-business, but we are pro-consumer and try to keep the two in balance.<br> + <br> + [[Comments]]</span> </td> </tr> </table> </div>