|Davis / Sacramento Valley|
|1993. Formerly The Mac Paramedic|
|Cash, Check, and Credit Card|
White Wave Digital — Expert Apple Computer support.
White Wave Digital, formerly The Mac Paramedic is a technology consultancy company founded in 1993.
Their mission is to consistently provide excellent support for digital technology.
The owner is certified by Apple as a Support Technician and Technical Coordinator (aka a server expert).
Since it's inception the business has been primarily focused on the digital ecosystem surrounding Apple products.
The company has significant experience with a wide range of computer and network technologies.
They offer networking services, including VPN, network security, setup and troubleshooting.
They also feature a Mac-based Point of Sale and inventory management solution, including innovative software that works with iPad and iPhone.
They are a consultant and reseller of LightSpeed Point of Sale software which combines Mac innovation with business logic to offer comprehensive tools for retail stores.
They provide Corporate Computing Solutions, Remote Support, Point of Sale Solutions, and Emergency Support.
They do not do hardware repair.
Check out their Practical Help page for good advice and thoughtful offerings on troubleshooting, printing, internet, passwords or advice regarding new computers.
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2009-06-24 22:04:11 Very professional work done to get my macbook back up and running, not to mention in the span of about 2 days. He points out any problems [in your presence] associated with the computer in question and gives you an idea of what he will do, then gets to work. Upfront and honest, no bull, especially with logistics. Pricing is very reasonable and he works efficiently.
I would easily recommend going to the Mac Paramedic over an Apple Store due to his availability and [extremely] flexible work hours.
In short, this IS the person to take your mac to when you have problems or perhaps questions.
Thanks Larry!! —ecj
2009-10-08 11:06:23 I've met Larry, and I think he is awesome. I would send any problem with an Apple I couldn't fix myself to him without hesitation. —NickSchmalenberger
2009-10-11 19:49:10 Larry has been helping me set-up, upgrade, troubleshoot, connect to DSL, fix my MacIntosh computers since 2001. He promptly responds to e-mails/phone calls and is usually available within 24-48 hours to work on the computer. He is EXTREMELY competent and well-versed in his computer knowledge. He is my "one stop shop" answer to all MacIntosh related matters! It's great to have a good doctor . . . a good auto mechanic . . . and a good computer technician! —cregross
2009-10-23 20:40:02 Efficient, friendly, reasonably priced, and best of all, effective. It really was a pleasure to work with Larry, who returned my call right away, met me at home the next morning despite a busy schedule, and had my Macbook up and running within 24 hours. And the "paramedic" title is completely apt; he assessed my computer's vitals with the mark of a pro. If I have any problems again with my Mac, my consolation will be working with Larry again! —cwbeebe
2010-09-03 01:08:15 Mac Paramedic, is the place to go for apple assistance in Davis. Larry understands all the new stuff coming out, and can explain how they work, not just with apple also with PC as well. As more and more of us pc users purchase ipod's and ipad's it is complex how they connect, and when problems happen it is wonderful to be able to get assistance from a respected business in Davis. I appreciate all your help with my ipod/ pc interactions, I would be lost without your assistance. jamie —Jamie523
2010-11-17 10:48:32 Larry Dietrich has helped me several times with my Macbook and has been able to do this very soon after I called for help. He can fix anything! and he manages to do it without making you feel stupid. This is a big plus. Larry is extremely honest and helpful. I would never go anywhere else with my Mac problems. Thank you Larry for helping me enjoy and learn about my computer! —AnneSyer
2010-12-17 13:33:31 I would highly recommend Larry for any of your Mac repair needs. Right from the get-go, when I spoke to him on the phone he was very accommodating, offering to either make a house call or for me to come to his workshop. He was able to calmly diagnose the problem with my laptop, and his pricing is very reasonable.
The nearest Mac store is in Arden Fair, Sacramento and it's usually overrun with people. Larry was able to see me in Davis the same day I contacted him, and so I avoided the inconvenience of the commute to Sac and waiting in a crowded store. I will definitely be calling him the next time I have a problem with my Mac, and you should do the same! —SoniaFerrandiz
2011-03-03 13:41:53 Larry came over to our house and then found and fixed our Mac problem in about 2 minutes. I highly recommend him! —TeresaKing
2011-04-05 14:17:09 Recently my Mac Workbook started clicking at start up and showing only a gray screen with a folder and question mark blinking in the middle. Uh oh. I consulted Davis Wiki and found the Mac Paramedic. I called him late on a Saturday morning. He made an appointment to come to my house and diagnose the problem for the middle of that afternoon. The news was bad - new hard drive needed. He took the computer, replaced the hard drive, and recovered my data, and had the computer back to me by that same evening. Wow! Great service, reasonable rates. He has a lot of parts at his shop so in many cases you can get even complex jobs back very quickly. Most highly recommended. —Dora5
2011-05-04 09:20:13 I highly recommend The Mac Paramedic! After accidentally downloading a fake antivirus software on my MacBook Pro I called Larry. He had heard of the virus, and was able to guide me through each step to get rid of it right over the phone. I expected to spend the day dealing with this problem but Larry was able to help me in just a few minutes without even leaving my home.
Thank you so much Larry!
2013-01-09 13:32:14 I highly recommend Larry. He is active on the listserv for the Davis Mac Users Group. Last weekend he replied within two hours to my voicemail, and he solved the problem with my iMac over the phone in under 15 minutes. I would use his services again. —SylviaWright
2013-11-01 12:10:44 I e-mailed the company and Andrew helped me out. I was just asking for a consultation on an issue that I thought I had and they confirmed it in a very professional and courteous manner!
If you are a do-it-yourselfer like me and need a quick consult, these guys are great to go to! I can only imagine the quality work they do!!