|1681 Research Park Drive near Del Taco|
|(530)753-6757 (service number?)|
The local O'Reilly Auto Parts store is #3218. It was formerly Kragen Auto Parts #1775. Catering to motorists, they don't have bike racks. However, they should. What if your car breaks down and your only hope of getting parts to fix it is by riding your bike to the store?
Kragen was bought by O'Reilly Auto Parts. The stores were renamed to O'Reilly by Summer of 2011. Nasdaq Stock Symbol: ORLY (YA RLY).
O'Reilly has continued the Kragen practice of having regular retail and commercial accounts. Sometimes with a sale, purchasing as a regular customer can cost less than as a commercial customer. The other auto parts store in Davis, Napa Auto Parts, also has regular retail and commercial accounts. While Napa prides itself in having better quality parts (generally for a higher price) it's at least not always true about the quality difference.
For people who change their own oil and filter O'Reilly accepts used motor oil that is not contaminated by water. They don't accept used oil filters. Perhaps Jiffy Lube will accept them; they're less than one block away at 1625 Research Park Drive.
I love how the auto-related pages barely exist, and have minimal content, and the bicycle-related pages are long, detailed, and many. —SteveDavison <== he loves it until he needs a ride out-of-town ;-)
- He probably just stays sequestered in Davis like the rest of the Davisites. Living in his own little world...
- Davis is little?
- Yes. "Auto-related pages" do have trouble — Bike fanatics?
I went to this place yesterday to get a new battery, and the people were really, really helpful. I'm kind of car-inept so I appreciated it a great deal. They tried to upsell me on a battery I couldn't afford. I almost bought it out of appreciation. The guy who sold me the battery told me that he can beat any local's price by 5%, so anyone planning on stopping by, keep that in mind. -SS
2007-04-16 14:35:45 I went there on saturday when it was raining because my windshield wiper fell off even though it was almost new. The guy who helped me replaced it for free because he said the broken one was defective. Thanks! —MyaBrn
2007-05-24 16:02:12 I needed a brake booster for my car and when I called they told me they beat other people prices by 5%. I told them a lower price I have found and the lady gave me 5% discount over my lower price. I was very pleased to have a cheaper price in Davis and not have to drive to Woodland. —Asgar
2007-08-27 13:55:17 I went there to get a new light bulb for one of my headlights the other day and decided to self-help myself because all the other employess were busy with other customers. But then when i tried installing it i my car it wouldn't fit. So, I took it back there and told them that it wouldn't fit. And the guy totally just installed it for me, for free! Turns out i was trying to put it in the "hi-beam" instead of "lo-beam". Ugh I felt so stupid. But they're so nice and friendly! —shawtee
2007-10-13 13:10:27 This place is great. My alternator died, and with the last bit of battery juice I had left, my boyfriend and I drove here to get a new one. They tested it for me to confirm that it was the alternator that was giving me problems. They have an extensive collection of tools available for customers to use, so we spent about an hour there replacing the alternator. They even helped a little when we had to use some fancy high-powered tool to remove some pulley or something. Excellent customer service, excellent prices (I compared to NAPA online before I went.) —EvoDiva
2007-11-02 22:09:57 I was just there last week helping a friend with a battery problem. The staff, as always, was professional and yet entertaining at the same time. They tested the battery, gave us advice and got us out of the store in record time. While they did recommend a higher-priced battery with a longer warranty, we felt no pressure to buy it, and chose a slightly cheaper one. Shopping at this store has always been a great experience for me. —incognitoTA
2008-01-15 17:48:10 I'm done with going to Kragen- Every time I've gone there I've gotten sub-par service with unknowledgeable people working there- Napa is much better. My last experience there was trying to get my alternator tested. First time I went nobody knew how to work the machine, next time I went they couldn't find my alternator in the computer- and therefore couldn't test it. I drive a Corolla- and they couldn't find it in their computer. Give me a freakin break- Toyota has made over 30 million of these and it wasn't in their system. —ScottStanley
2008-02-15 17:22:38 Awesome people. They offered me a 10% phone order discount just for calling to check if they had my battery in stock. The person there was nice enough to remove my old battery and install a new one and I didn't have to do anything! Highly recommend them over the rude dudes over at Napa. —KarthikRam
2008-05-28 11:09:21 I don't know who has been helping everyone else, but I had a terrible experience with the staff. Nika was rude and totally incompetent. Avoid her if you need anything other than someone to ring you up. —nmspotswood
2009-02-10 19:41:35 Kragen needs more employee like Morgan. She so helpfull with customers. —vlam
2009-02-12 16:11:06 Nika, she knows what she's taliking about. I don't know waht nmspotswood problem is. —khangdefoo
2009-08-19 16:40:28 I highly recommend this place if you're looking for great service. This one Asian guy and Hispanic dude who says dude a lot were especially helpful. —MikeHubby
2009-09-08 16:36:57 All the employees there are extremely helpful. I would say that this establishment has among the best customer service in Davis as a whole. —IdealParadigm
2009-11-30 16:52:19 They have a policy that you cannot order a part over the phone, which really sucks if your car is inoperable and you are 5 miles (one way) from their store. Takes about an hour to get there and back just to order that part and I have to make a return trip to pick it up, too. Ugh. —DanaMace
2010-01-29 16:54:08 I did the EXACT same thing as 'shawtee' above (except I told the staff that I thought my fuse wasn't working), and the maintenance staffer came out and popped the light bulb in, no problem — and for free, too. The bulb cost me 12 bucks, and I didn't have to pay anything at a repair shop like I was originally going to. Very, very happy that I stopped by Kragen. —JoeyChen
2010-07-31 11:45:17 I was kind of frustrated, because I showed up to Kragen at 8:02 with my dead car battery in hand (literally), and they apparently close at 8. I understand that the posted hours are the posted hours, but on the same token I made eye contact with an employee, showed him the battery, and he basically shrugged me off. Kind of poor customer service, there was nobody else in the parking lot, they could have let me in real quick to buy a battery. Guess I'll take my money to Costco and pick up a battery. —JamesKrause
2011-03-09 03:22:54 Every employee who works at this Kragen knows what they are doing. It's the way the employees carry this knowledge that makes this place special, though. Going to an auto parts store can be intimidating if you're car-inept, but time and time again I've seen the employees here go above and beyond to be helpful to their customers. They even install some parts for free! The auto parts database they use is extensive to say the least, obscure parts can be ordered at the counter at very competitive prices. They also carry a ton of fun stuff in the store, from wiper blades to license plate covers, and from sun shades to tire dressing. The hours here are also great, and the cleaning and upholstery products they sell are high quality. —IanBurau
2011-04-27 09:36:25 i went in randomly one day and asked if one of the guys could fix my seatbelt (it was flipped and it wouldnt retract itself) and he did! the staff is really nice and helpful. —imronhajiahmad
2012-01-05 12:58:12 For people who change their own oil and filter, it should be known that if the bin of oil filters at Kragen (O'Reilly) is full, that the Jiffy Lube not one block away (1625 Research Park Drive) will probably take and recycle your used filter. —DavidBarnum
2012-07-03 08:35:16 Awesome service. Was in a hurry one morning to buy some jumper cables as my battery had died. Arrived about 10 minutes before they opened (wasn't aware of their hours) and the manager opened up for me, quickly retrieved the needed cables and rang me out - all before they were officially due to open the doors. Great customer service!!!! —browneyedblues
2013-10-27 11:56:48 Would be nice if when they look up the part you need in their system they would give you the correct one. I was done disassembling the parts on my car to get to the broken piece only to find out that I had been sold the wrong part, needing to reassemble everything and driving 2 miles back to the store in order to get the correct one. —WhyTheFace
2014-06-18 18:56:07 Not happy with my experience here. Had Brandon, the manager, change a battery out of my girlfriends car. After installation of the battery, the car was idling wrong, electronics would not work. Brandon told me I had a bad alternator, could still be the case. I did my own research, and if these new cars with computers don't get power when replacing the battery the ECU gets reset. This controls fuel mixture, timings, and my engine did not start up and was extremely startling. The car learns this information over time, and also contributes to the cars efficiency. My car is now less efficient until the ECU relearns what it needs to. Brandon did not even offer this as a solution, simply that my alternator was bad, without testing the alternator in any way, when I have had zero battery or electrical related issues. We simply replaced this battery because we have been doing maintenance on the vehicle. Brandon did not properly replace this battery. It caused me unnecessary stress and frustration. —NikolaiHansen